Natalie Fahimnia (702) 752-6524 • the.natalie.ace@gmail.com OVERVIEW Fast-learning, responsible worker seeking an entry-level position in customer service. Key skills include: ● Experience working in fast-paced customer service environments ● Excellent customer-connection skills ● Leadership experience ● Basic computer skills/relevant knowledge EDUCATION LAS VEGAS ACADEMY OF THE ARTS, Las Vegas, NV. Graduated May 27th, 2022 AP/HONORS CLASSES- Majority of classes have been honors throughout high school career. Strong time management skills have allowed for this rigorous schedule and extracurriculars. Extracurriculars● ● ● ● Three-year member of Thespian Troupe #5273 Two-year member of Junior Thespian Troupe #89307, president in second-year Member of the school's clay club sophomore year Frequent participation of all the school's theatrical productions in many different professional positions PROFESSIONAL EXPERIENCE STARBUCKS (Store #05230)- Las Vegas, NV BARISTA (OCTOBER 2021- JUNE 2022) Prepare drinks, upkeep store inventory by both restocking items and prepping ingredients, operate drive-through, maintain store cleanliness. Connecting with customers, while still providing a quick experience is key. Requires knowledge of money handling, memorization of many recipes, basic cleaning skills (mopping, washing dishes, etc.), and most importantly the ability to always maintain a friendly, positive attitude, despite high-stress situations. GIMME FIVE- Las Vegas, NV RETAIL SALES ASSOCIATE (MARCH 2021- OCTOBER 2021) Upkeep and manage store, completing tasks such as stocking, cashiering, helping customers, maintaining the shops organization/cleanliness, and dealing with any issues that arise. The shop gets many rushes of customers meaning efficiency and the ability to communicate clearly are a must. Additional knowledge needed includes money-handling and use of common retail tools, as well as upselling products to customers during interactions. LAS VEGAS ACADEMY OF THE ARTS- Las Vegas, NV MAKEUP ARTIST- THE LITTLE MERMAID (DECEMBER 2019—MARCH 2020) Take stock of and upkeep makeup products, apply makeup on actors before/during the run of each performance. Must have knowledge of how to use and apply makeup, and work quickly and efficiently. LAS VEGAS ACADEMY OF THE ARTS- Las Vegas, NV USHER- PETER AND THE STARCATCHER (NOVEMBER 2019) Assist theatre patrons in finding their seats, providing information about the theatre/production, and solving any issues they might have while professionally enforcing theatre rules, and ensuring every audience member has an amazing experience. Must have good communication skills, and be able to handle diverse situations professionally and courteously.