spinpanel Accelerate your Microsoft Cloud adoption Azure growth cheat sheet for Microsoft Partners spinpanel Setting the scene Why Microsoft Partners need to take the cloud opportunity seriously Public cloud is growing exponentially If you haven’t already felt the cloud growth shockwave, In 2019 public cloud became a $258 billion industry1. Cloud revenue grew an impressive 17.5% in one year alone, and it will only continue to increase. During 2019, Azure took the cloud market by storm, boasting an 82.4% year-on-year growth2 and outpacing AWS growth in the same year. On top of that, Microsoft brokered partnerships with major players in the cloud computing world, with the likes of Salesforce selecting to power their enterprise-level applications on the Microsoft Cloud3. Azure is here to stay, and Microsoft are further entrenching their position in the cloud market. Azure is the preferred cloud technology for many businesses More than 85% of Fortune 500 companies use Azure today according to Satya Nadella, Microsoft CEO4. It fits seamlessly with the computer devices and Office 365 usage of many existing businesses. Azure also offers some of the best and well-known security features on the market, which is often cited as a major concern for many companies. Resistance to change may be holding back growth opportunities We hope by now that many Microsoft Partners have shifted gears to embrace the Microsoft Cloud. Yet still, when it comes to business models, there remains an age-old mindset among some IT Service Providers: “If it’s not broken, don’t fix it”. It is true that some MSPs have grown comfortable over the years making margins on Office 365 products and simply don’t want to step outside of a proven service model and explore the benefits of becoming a Cloud Service Provider (CSP). With the introduction of the new Microsoft commerce model, the pressure is now on for partners to demonstrate measurable added value on top of margins earned through license reselling. The Microsoft channel landscape is evolving Microsoft is attempting to consolidate within the channel itself and is now encouraging Tier 1 resellers to cooperate further within the channel and purchase through larger Microsoft distributors. This change in dynamics is shifting the way partners approach their business model and has instigated a much-needed transformational shift for partners to strengthen and evolve their service offerings. Herein lies the opportunity for Microsoft MSPs Expand cloud competencies and become a CSP. Ride the wave of cloud growth, generate more revenue and leapfrog your competition. www.spinpanel.com spinpanel Seizing the opportunity 5 ways Microsoft Partners can capitalize on the Microsoft Cloud opportunity Migrate traditional on-premises customers to the Microsoft Cloud Resell Azure and take advantage of partner incentives 1 2 5 Re-think your design approach to customer applications 3 4 Develop and monetize value-added solutions to increase Azure Spend Leverage elasticity - use autoscaling and provisioning capabilities to reduce overheads www.spinpanel.com spinpanel 1. Resell Azure Resell the Microsoft Cloud and take advantage of partner incentives Reselling Azure is the starting point for MSPs - and a ‘no brainer’ in many ways. Microsoft recently updated their partner incentives for indirect Cloud Service Provider (CSP) resellers to encourage utilizing their services. Since Azure is critical to Microsoft's growth, they want to encourage MSPs to use it. Therefore, they have created a program for CSP resellers to profit even more from it. Partner Incentives are available for all Silver or Gold partners in one of the following competencies: Windows and Devices Enterprise Mobility Management Cloud Customer Relationship Management Cloud Productivity Data Analytics Cloud Platform Small and Midmarket Cloud Solutions Data Platform Cloud Business Applications Enterprise Resource The incentive program also requires signing up for the Partner Incentive program and obtaining a valid cloud reseller agreement. You can take advantage of their incentives by purchasing Azure through distributors, such as Ingram Micro, Tech Data, D&H Distributing, SherWeb, or Pax8. Some of the benefits include: $4,500 in total one-time incentive for selling Azure 6% for CSP software subscription of SQL servers 1.25% for CSP software subscription of Windows Server 10% monthly rebate for reserved instances paid upfront The incentive programs allow resellers to be more profitable by lowering the overall cost versus the pay-as-you-go method, as well as increasing the opportunities for profit. www.spinpanel.com spinpanel 2. Migrate Customers Accelerate the transformation of traditional on-premises customers to the Microsoft Cloud While many smaller and more agile organizations are being born in the cloud today, the opposite often applies for larger and more complex businesses. Microsoft Cloud Aging on-premises infrastructure and legacy systems are a burden for your client and for you to maintain. With the advent of the cloud, the benefits are Configuration clear: With IaaS and PaaS, it is possible to decrease the time spent Webserver Applications maintaining applications and reduce the total cost of ownership of your Database infrastructure. Migrating clients to Azure has never been easier. Solutions are available on the market to ‘lift and shift’ traditional on-premises workloads to the cloud while retaining existing configurations. In some cases, this is ideal for end-customers; Exact Copy they don’t have to re-learn how to operate their applications because a) On-Premises they’re already familiar with them; and b) behind-the-scenes factors like drive mappings and security settings are the same. Configuration Webserver Applications With the available tools on the market, the process for transforming your Database clients to the Microsoft Cloud is much more straightforward. This situation is absolutely a ‘win-win’ for both MSPs and end-customers. This ease in transition can save end-customers time and minimize business disruption, while you as an MSP will benefit from reduced maintenance burdens and increased profit from partner incentives. Additional Migration Hacks AZURE HYBRID BENEFIT UTILIZE AZURE RESERVATIONS Retain the Windows licenses you already use with Azure Hybrid Benefits. It can mean savings of up to 49%, depending on your usage. Combined with RI, Hybrid Benefits can equal cost savings of up to 82%. MSPs can save up to 57% on infrastructure costs by reserving compute units ahead of time. This especially useful if you have predictable application workloads and long-term contracts with your clients. The ease in transition from lift-and-shift migrations can save end-customers time and minimize business disruption, while you as an MSP will benefit from reduced maintenance burdens and increased profit from partner incentives. www.spinpanel.com spinpanel 3. Develop New Solutions Create and monetize value-added solutions to increase Azure spend and profit We mentioned earlier that the Microsoft partner landscape has evolved. With the introduction of the new Microsoft Commerce model, partners are being strongly driven to provide measurable value through services and solutions. Not only does this create a better customer experience, but it gives partners the chance to grow their revenue through new offerings and rewards from increased Azure spend. MSPs might consider offering customers with, for example, security auditing services or backup solutions that complement existing Microsoft 365 services. Use your expertise to do more than resell. Instead, use it as a chance to transform your business, expand your unique offerings and differentiate from the competition. Key techniques to increase your profitability ADOPT RESOURCE TEMPLATES DEVELOP VERTICAL-SPECIFIC SOLUTIONS Reduce redundant tasks in your business and increase efficiency by adopting resource templates. With the correct templating tools, you can develop applications with a single client and quickly deploy the same application in Azure for multiple new clients. Maximize your up-front investment and continue to deliver rich value to new clients through pre-packaged solutions. MSPs may also consider specializing in specific verticals to increase the value received by those end-customers. For example, data, AI and machine learning capabilities are currently a ‘hot topic’ across multiple industries. Imagine how you might create pre-packaged, configured and branded healthcare analytics solutions for pharmaceutical clients… or perhaps machine-learning anomaly detection tools for the manufacturing industry. Creating repeatable vertical-specific solutions will increase your chances of maximizing your return by reselling to multiple customers facing the same problem. If being ‘vertical’ doesn’t appeal to you, consider developing broader solutions for problems which translate across industries, such as data security or compliance tools. Example: 3 Tier Redhat Solution on Azure Lorem ipsum MSPs can reduce time-to-market through templating and maximize value delivered to end-customers through repeatable industry or problem-specific applications. www.spinpanel.com spinpanel 4. Leverage Elasticity Utilize autoscaling and automated provisioning capabilities to reduce overheads For some end-customers, predictability may be an important factor in their cloud migration strategy. However, simple lift and shift strategies have limitations and will only deliver finite benefit in the long run. Cloud technology is evolving at a breakneck pace. The world has moved on since the early days of migrating on-premises applications to cloud-hosted dedicated machines. In typical ‘lift and shift’ scenarios, the prevalent approach is to utilize smaller compute units (virtual machines) and hosted SQL Server databases to house applications. In this design, a fixed number of virtual machines and database resources would be chosen to provide stable, preemptible performance. However, this comes at the expense of paying a fixed cost for running these resources 24 hours a day. While the costs can be brought down through incentives and reservations, this is usually the ‘ceiling’ for cost savings in a typical setup. By utilizing the correct automation and provisioning tools, you can manage your application overheads even further by introducing elasticity. This is the benefit derived from adjusting your infrastructure footprint according to the actual demand placed on your applications. Here are a couple of design considerations for your to-be application: Deployment options for your ‘to-be’ client environment HORIZONTALLY SCALABLE WORKLOAD (SCALE OUT/IN) VERTICALLY SCALABLE WORKLOAD (SCALE UP/DOWN) In this deployment pattern, new VMs are spun up when demand increases, providing increased compute power for the duration of the spike. Once demand drops off, VMs are taken offline. This approach is suitable for stateless applications and in cases where distribution is a key requirement, for example, scaling applications across multiple geographies. In a vertically scalable deployment pattern, the VM size is increased prior to/during a spike, and thus scales down once the spike has resided. This pattern is more often adopted when spikes are predictable, for example, at set times of the day, or during weekends. This approach is useful for reducing infrastructure costs in typical 9-5 office-based businesses. Microsoft Partners can unlock greater infrastructure savings potential by building in elasticity into the target resource architecture. www.spinpanel.com spinpanel 5. Re-think Your App Design Benefit from PaaS and more advanced cloud technologies to future-proof client applications Autoscaling and provisioning capabilities will certainly help For you as an MSP, this means you can deliver truly agile you and your end-customers benefit from reduced costs solutions to your end-customers while driving down the cost and increased profits. However, to truly benefit from Azure, of maintaining infrastructure and servicing applications. MSPs have to re-think their customer application design altogether. Going beyond this, you may start to experiment with Platform as a Service (PaaS) technologies to deliver high The latest cloud technologies help Microsoft partners to performance applications at very low cost. If you abstract design future-proof applications that excel the needs of away the concept of VMs and maintaining infrastructure their customers. If we continue on the path of ‘Moores Law’, completely, you arrive at the concept of PaaS and we application serverless computing. Using tools like Azure Functions, you containerization – even smaller compute units (containers) can choose to run parts of your application as pure suited to run smaller components of your application. event-based functions hosted on automated, highly have now reached the point of scalable infrastructure. Here you pay only for code Enter Azure Service Fabric, a Microsoft Cloud technology of execution time - down to the millisecond. Think about that: a similar flavor to Docker or Kubernetes. With Azure Service paying only for the time spent converting a video, or the Fabric, it is now possible to manage large multiples of time spent conducting a data transformation. If customers containers running distinct parts of your application. This aren’t using their applications, no cost is incurred. helps further with delivering distribution and scalability. At the same time, this allows MSPs to maintain discreet parts of their application independently, without having to push releases for the entire application. Example: Event-driven function in Azure Functions Breaking down monolithic applications into smaller ‘containerized’ microservices utilizing PaaS and serverless technology will enhance performance and maintainability. www.spinpanel.com spinpanel Summing It All Up Key take-aways for Microsoft Partners 1 2 5 3 4 MSPs delving into the Microsoft Cloud world can unlock a range of benefits for both themselves and their end-customers. Firstly, take advantage of the Microsoft incentives and unlock quick-win revenue by reselling Azure. If you’re not already doing this, then this is your starting point. Secondly, migrate your end-customers to the Microsoft Cloud to drive down infrastructure costs and reduce time spent maintaining legacy on-premises applications. Identify the correct automation and provisioning tools to help keep costs to a minimum by scaling applications according to demand. Thirdly, leverage the plethora of cutting-edge technologies available in the Microsoft Cloud to develop repeatable, game-changing business applications for clients. Consider specializing in specific verticals or solve ‘common problems’ faced by multiple industries. Take advantage of new PaaS services like Azure Service Fabric and Azure Functions to eliminate time spent configuring infrastructure and keep your overheads to a minimum while delivering high performance, scalable and maintainable applications. By following these steps, MSPs can easily become a solutions powerhouse and elevate their status in the Microsoft community. www.spinpanel.com spinpanel About Spinpanel The comprehensive cloud automation solution for growing Microsoft Partners Spinpanel is a scalable A to Z cloud automation solution that enables Microsoft Partners to provision, manage, deploy and report on Microsoft 365 and Azure services through a single, powerful and intuitive user interface. Key Spinpanel Features 365 Microsoft 365 & Azure automation, Flexible storefront (e-commerce) provisioning and management functionality Pre-configured ‘ready-to-go’ Enterprise-grade modern workplace Microsoft solutions deployment and management Get in touch today And discover how Spinpanel can help you Visit our website www.spinpanel.com/contact References Gartner, 2019 – Forecasts worldwide public cloud revenue (https://www.gartner.com/en/newsroom/press-releases/2019-04-02-gartner-forecasts-worldwide-public-cloud-revenue-to-g) Canalys, 2019 – Cloud market share Q4 2018 and full year 2018 (https://www.canalys.com/newsroom/cloud-market-share-q4-2018-and-full-year-2018) Techcrunch, 2019 – Why Salesforce is moving Marketing Cloud to Microsoft Azure (https://techcrunch.com/2019/11/15/why-salesforce-is-moving-marketing-cloud-to-microsoft-azure/) Searchengineland, 2019 – Microsoft Search, Linkedin revenue growth remains slower than a year ago (https://searchengineland.com/microsoft-search-linkedin-revenue-growth-remains-slower-than-a-year-ago-323938) www.spinpanel.com