BUSINESS ETHICS LESSON 2. BUSINESS ETHICS DEFINED INTRODUCTION Most of term today have strong written codes of ethical behavior, companies also conduct training programs to ensure that employees understand proper behavior in different situations. When conflicts arise involving profits and ethics, ethical considerations sometimes are so obviously important that they dominate. In other cases, however, the right choice is not clear. What is Ethics? Ethics is the disciplined that investigates the rightness or wrongness of human actions. When this discipline is used to explore the rightness or wrongness of business activities and the conduct of the business persons and professionals, then it is called Business Ethics. Let us list the textbook definitions, and descriptions of business ethics. 1. “In its simplest form, business ethics can be defined as systematic study of ethics as applied to the issues arising in business”. 2. “Business ethics is the study of good and evil, right and wrong, and just and unjust actions in business.” 3. “Business ethics involves the application of standards of moral behavior to business situations.” 4. “Business ethics is concerned with good and bad or right and wrong behavior and practices that take place within a business context. Concepts of right and wrong are increasingly being interpreted today to include the more difficult and subtle questions of fairness, justice, and equity. 5. “Business ethics is a study of moral standards and how these apply to the social system and organizations through which modern societies produce and distribute goods and services and to the behaviors of the people who work within these organizations. Business ethics, in order Ethics is generally subdivided into three sub-fields: Meta-ethics – Focuses mainly on the investigation of the sources of our ethical principles. Normative ethics – Attempts to come up with those ethical principles that we can judge whether our actions are right or wrong. Applied ethics – investigates morally debatable issues such as death penalty, the use of artificial contraceptives, euthanasia, and others. Business Ethics is an applied ethics because it generally talks about the morally debatable issues in the field of finance, bioethics, legal ethics, advertising ethics, ethics of healthcare, and we can speculate that more specified ethics applied will be developed. Many academic institution now zero in on applied ethics that fit the specific discipline of the students. Thus, health care ethics offered to nurse students; accounting ethics to future certified public accountants (CPAs); bioethics to aspiring medical practitioners; journalism ethics to mass communication and journalism students, legal ethics to the aspiring lawyers, and so on. Even the field of business ethics is now further subdivided into ethics of financial management, ethics of economics, accounting ethics, marketing ethics, and advertising ethics. Importance of Studying Business Ethics According to an adage: “Values are caught and not taught.” If this is true, then why should we turn business ethics into an academic discipline? Business ethics is to debate, deliberate, and clarify the common notion on that business and ethics are concepts that are oxymoronic or contradictory. As Marlene Caroselli stated: “To be sure, no course, no book, no training activity can convert an unethical person into an ethical one. You can’t be a Professional. According to Thomas Donaldson: “Ethics may not be teachable in the same way as astronomy or psychology, but it can be taught. Part of a successful teaching strategy involves drawing from the humanities, which resuscitate habits of the mind and of the heart, both too often suffocated by mere technical training.” According to Treviño and Nelson wrote: “Good general character doesn’t prepare an individual to deal with the very special ethical problems that are likely to arise in one’s career. That’s why many professional schools (business, law, medicine and others) have added ethics courses to their curricula and why most large business organizations now conduct ethics training for their employees.” According to Edward Stevens (Author of a business ethics book): a business decision can reflect a person’s worldview, philosophy in life, and moral standards. A business decision, therefore, is necessarily an ethical decision. It is also important to study business ethics because this would give us the opportunity to analyze and understand a kind of religious and moral “schizophrenia” that Gaudium et Spes has rightly called one of the more critical errors of our times- “the split between the faith which many profess and their daily lives.” Ethics as a Prescriptive Subject The primordial question that students of ethics ask is: “Given a particular situation, what should a person do?” That is why so many authors would say that ethics is not just a descriptive subject; rather, it is a prescriptive one. Instead, ethics is concerned about prescribing what should be done after knowing all the facts, the circumstances, and the principle involved. It is what some business ethics scholars would call as “normative discourse,” that which “outlines not how the world is but rather how it ought ideally to be…” However, one must be careful on this point. It is because human acts are always complex and outright prescription of ethically correct actions based on traditional ethical theories may oversimplify the complexities of the ethical issues under analysis. The verb “to prescribe” came from the Latin praescribere which means “to write beforehand.” Ethics and Etiquette We must not confuse ethics with etiquette. One may violate etiquette without necessarily violating an ethical standard. You may not use the words “po” and “opo” in talking with elder people but it does not make you immoral. You may not observe some table manners but it does not make you morally bad. Duksa said that “the actions examined in ethics are those that affect other people and ourselves positively or negatively in some serious way.” Ethics and Law We may hear some businessmen sat that as long as you follow the law, then you have got no problem. While abiding the law is an important component of any business activity, it does not guarantee the fulfillment of the requirements of ethics by the businessperson. In other words, one cannot equate ethics with the law, and vice versa. To illustrate the relationship between these two closely intertwined concepts, let us borrow the simple diagram that the authors Linda Treviño and Katherine Nelson used in their book: ETHICS LAW The Overlap of ethics and law shows that many human actions are legal and, at the same time, ethical. In fact, the point of law-making is to express and incarnate ethical principles. Thus, stealing is both an illegal act and unethical act. Honoring a contract is a legal act and at the same time, an ethical act. It is therefore, a common tendency for some people to simply equate the law, then I am doing what is right.” It is because the law commonly mirrors the society’s set of ethical codes and moral beliefs. Gael McDonald, stated: “Many businesses may regard themselves as ethical if their legal staff can keep them safely within the law, but ethics is not only concerned with operating within, or just above, legal requirements. It involves a more detailed questioning of actions and consequences that may not be covered by law.” Nathan Roscoe Pound a prominent American legal scholar, once said that “Law must be stable and yet, it cannot stand still.” Laws are not perfect. Augustine of Hippo a medieval philosopher said that “an unjust law is no law at all.” Thomas Jefferson one of the founding fathers of the United States, declared that “if a law is unjust, a man is not only right to disobey it; he is obligated to do so.” Martin Luther King Jr. an American activist for Negro liberation maintained that “one has not a legal but a moral responsibility to obey just laws. Conversely, one has a moral responsibility to disobey unjust laws.” These important of history are unanimous in saying that we are not bound to follow oppressive and unjust laws. Ethics and Professional Code of Ethics Civil laws are general norms that are applicable to all the members of the population in a particular jurisdiction. Professional code of ethics (PCE) is an attempt to translate the general norms into the specific context of a particular profession. It is ordinarily defined as “a set of principles and rules used by professional organizations to govern their decision-making in choosing between right and wrong.” PCE is binding for those who possess professional licenses specifically to practice their professions. Today, there are PCEs for specific professionals such as: journalists, teachers, accountants, doctors, nurses, lawyers, financial managers, and businessmen. Considerations in Ethical Decision-Making 1. 2. 3. 4. Know all the facts and circumstances. Identify other needed information and find ways to attain them. Identify the ethical problems and issues involved. Identify those who will be affected by any decision that you will make. Picture the possible reactions, feelings, and insights of those who will be affected. 5. Consult the various ethical principles that you studied in your ethics subject. But remember that these ethical theories are not the end-all and be-all of ethical reasoning. 6. Consult people especially those whom you trust much and those who you believe to embody firm values and moral principles. 7. Think of your family and whether they will agree and support you on your decision. 8. Think of your personal relationship with your God and how this will factor in your decision. 9. Ask yourself whether your decision contributes to your overall idea of meaningful life, a worthwhile living, and a virtuous person. 10. Make a decision and own it. 11. Always remember that your final decision may be revised in the event that new circumstances or insights enter the picture. This means that when it comes to resolving an ethical dilemma, a final decision will never remain final after all.