Our mission is to enrich each student’s life through an ethics-centered education, focusing on transforming concepts into business practice. Global Business CORE 3810 AA SPRING 2023 Section AE: Mondays/Wednesdays, 3:30-4:45 PM Global Business Plan Project Overview The global business plan, a team-based term project counts as 47% of the final grade. i. Phases 1 and 2 of the projects counts for 15% of the final grade. Your team must create this report in a digital format as a word document. Your team captain will hand in the reports via email. Your team will present your progress informally and briefly in class. Once you receive feedback, you have an opportunity to rewrite/revise and present this part of the GBP during phases 3 and 4. (10-15 Minutes) ii. Phases 3 and 4 of the projects counts for 15% of the final grade. Your team must create this report in a digital format as a word document. Your team captain will hand in the reports via email. Your team will present your progress informally and briefly in class. Once you receive feedback, you have an opportunity to rewrite/revise and present this part of the GBP during the final presentation. (10-15 Minutes) iii. A final oral and PowerPoint presentation of your GBP, Phases 1 through 4 counts for 17% of the final grade. ALL team members must participate. (15 Minutes) iv. Individual team members will turn in a confidential self-evaluation of other team members’ contributions that impacts grading. Page |1 CORE 3810/BINT 3001 Global Business SPRING 2023 Page |2 GLOBAL BUSINESS PLAN: OVERVIEW OF THE WRITTEN REPORT All organizations conduct research to plan and implement a business idea. This project is designed to provide the foundation for an international business plan. These activities offer flexibility for many settings related to global business enterprises. The framework may be used for planning global expansion of an existing product or service or may be used to research a new foreign business opportunity. Important Deadlines: All Phases 1 and 2 are due on Monday February 27 by 12 noon via email. One week (February 20) prior to the due date (Monday February 27) everyone must submit a rough draft worth 10 additional points for their module(s) that they are assigned. Reports not submitted on due date will not receive the 10 points allocated. All Phases 3 and 4 are due on Monday March 27 by 12 noon via email. One week (March 20) prior to the due date (Monday March 27) everyone must submit a rough draft worth 10 additional points for their module(s) that they are assigned. Reports not submitted on due date will not receive the 10 points allocated. The Global Business Plan (Phases 1 through 4) is due on Wednesday April 26 by 12 noon via email. One week (April 19) prior to the due date (Wednesday April 26) everyone must submit a rough draft worth 10 additional points for their module(s) that they are assigned. Reports not submitted on due date will not receive the 10 points allocated. The final report of your global plan includes an oral presentation, a Word document and PowerPoint slides. ALL TEAMS HAVE THE SAME DEADLINE. The Global Business Plan is an essential part of the course, carrying a 47% weight in the determination of the final grade. YOU CANNOT PASS THIS COURSE WITHOUT COMPLETING THIS ASSIGNMENT. The four phases are: PHASE 1: PLANNING THE GLOBAL BUSINESS ENTERPRISE Page 3 PHASE 2: ORGANIZING FOR INTERNATIONAL BUSINESS ACTIVITIES Page 7 PHASE 3: IMPLEMENTING THE GLOBAL MARKETING PLAN Page 12 PHASE 4: CONTROLLING GLOBAL BUSINESS ACTIVITIES Page 16 CORE 3810/BINT 3001 Global Business SPRING 2023 Page |3 PHASE 1: PLANNING THE GLOBAL BUSINESS ENTERPRISE MODULE 1: IDENTIFYING GLOBAL BUSINESS OPPORTUNITIES Learning Goals To assess factors that create international business opportunities To identify potential global business opportunities for various foreign markets Purpose Some organizations attempt to expand their international operations by seeking foreign markets appropriate for existing products and services. Other enterprises assess foreign business environments in an attempt to meet needs in those markets. In this first module, you will conduct a preliminary assessment of geographic, economic, social-cultural, and political-legal factors that create global business opportunities in foreign markets. In addition, you should consider how technology could create new foreign business opportunities by expanding possibilities for production, marketing, and distribution of goods and services. Step 1: Research Components GLOBAL BUSINESS OPPORTUNITIES. Potential foreign business opportunities may be viewed in two major categories: (A) Various country factors create international business opportunities. These include: 1. natural resources, agricultural products, or geographic factors (climate or terrain) 2. level of economic development and infrastructure 3. cultural characteristics, social activities, or demographic trends 4. changing political situations or legal factors 5. technology that may enhance production or distribution of an item (B) Existing companies attempting to expand into new markets around the world— list several possible global business opportunities that would be the basis for new or expanding international business operations. These business opportunities may be consumer goods or services; or organizational goods and services, sold to businesses, government agencies, nonprofit organizations, schools, hospitals, hotels, or other organizations. (Examples of global business opportunities include processing of fresh fruit in Chile for distribution around the world; sale of water filtration systems in developing economies; sale of food products adapted to the tastes of different cultures; development of cellular telephone systems in countries with a weak communication infrastructure; and expansion of fast-food restaurants into countries with expanding economies.) 1. POTENTIAL MARKETS. Discuss one or more of the global business opportunities from above in terms of: (a) a specific product or service, including customer benefits; and (b) a potential market—a country that would be appropriate for this business opportunity. CORE 3810/BINT 3001 Global Business SPRING 2023 Page |4 2. ABSOLUTE AND COMPARATIVE ADVANTAGES. Analyze for the presence of an absolute or comparative advantage that might be related to a business opportunity in the country where the item will be produced or sold. Describe how this analysis might influence the success of your proposed business idea. (For example, the availability of natural resources can make a business opportunity cost efficient.) 3. BUSINESS OPPORTUNITY ANALYSIS. Compare two or more proposed business opportunities based on factors such as foreign market potential, start-up costs, and foreign business risks. (For example, a proposal to construct new highways may be appropriate for a developing economy. However, the risks in this market are probably greater than in an industrialized nation.) Step 2: Suggested Action Plan (22 points) Prepare a summary report consisting of the following components: (A) An overview of geographic, economic, cultural, political, and technological factors that creates the proposed global business opportunity. (10 points) (B) A description of the potential market for this product or service. (4 points) (C) A synopsis of any absolute or comparative advantages (as applicable). (4 points) (D) Recommend one or more foreign business opportunities (with a specific foreign market) for an existing company or a new enterprise. Provide evidence to support your proposal. (4 points) MODULE 2: ANALYZING INTERNATIONAL COMPETITORS Learning Goals To identify potential competitors related to a proposed global business enterprise To determine the influences of competitors in global business Purpose As proposed enterprises or established companies enter foreign markets, lessons can be learned from the successes and challenges of other organizations. In addition, awareness of competitors makes it possible to better plan and implement your global business activities. In this module, your goal is to identify and analyze the international business operations of organizations related to the global opportunity you are exploring. Step 1: Research Components Based on the global business opportunity identified in Module 1, research information related to the following: (A) POTENTIAL COMPETITORS. Identify companies that: (a) have business activities similar (or related) to the business opportunity you are proposing; and (b) operate in the country (or countries) that you are considering for your international business enterprise. (B) COMPETITIVE ADVANTAGES. Discuss the competitive advantages of these companies. (For example, some companies may gain a competitive advantage because of access to raw materials while others may gain an advantage using technology for production and distribution or because of a well-known brand name.) CORE 3810/BINT 3001 Global Business SPRING 2023 Page |5 (C) INTERNATIONAL STRATEGIES. Compare the international business strategies of these companies. Do these companies make use of standardized products and operating policies? Alternatively, do they use a strategy that is adapted to various foreign markets? (Film is sold in standardized formats around the world while laundry detergents are adapted to clothes washing habits and water hardness.) Step 2: Suggested Action Plan (8 points) Prepare a summary report consisting of the following components: (A) A discussion of potential competitors and their global business activities. (4 points) (B) A synopsis of global business strategies that could create competitive advantages. (4 points) MODULE 3: ASSESSING THE ECONOMIC-GEOGRAPHIC ENVIRONMENT Learning Goals To identify economic and geographic factors on international business activities. To assess economic and geographic influences on proposed global business operations. Purpose The natural infrastructure (such as rivers and seaports) and physical infrastructure (transportation and communication systems) of a nation provide the foundation for economic development. In this module, your goal is to gather information on various geographic and economic factors that influence business opportunities in other countries. Step 1: Research Components Based on the country you are analyzing for your global business enterprise, research information related to the following areas: (A) GEOGRAPHIC INFLUENCES. Identify geographic factors (climate, terrain, waterways) that influence business activities in the country. (In some countries, mountains make movement of raw materials and production supplies difficult and expensive.) (B) MAJOR PRODUCTS AND INDUSTRIES. Describe the country’s (a) main natural resources and agricultural products, (b) major industries, (c) major imports, and (d) major exports. (A country’s natural resources and agricultural products are the basis for foreign investment and exporting activities.) (C) CURRENT ECONOMIC CONDITIONS. Assess the country’s recent economic conditions related to GDP, inflation, interest rates, currency value, personal income, and employment. Suggest how these economic factors may attract or deter foreign investment. (D) INFRASTRUCTURE. Analyze the infrastructure of the country with regard to availability of transportation, communication, and utilities. CORE 3810/BINT 3001 Global Business SPRING 2023 Page |6 Step 2: Suggested Action Plan (14 points) Prepare a summary report consisting of the following components: (A) A synopsis of geographic factors, natural resources, major industries, imports, and exports for the country (or countries) being considered for the proposed global business enterprise. (8 points) (B) An overview of the economic environment and infrastructure. (3 points) (C) Recommend possible actions for existing or proposed businesses related to geographic and economic influences in this foreign market environment. Provide evidence to support your proposal. (3 points) MODULE 4: ASSESSING THE SOCIAL-CULTURAL ENVIRONMENT Learning Goals To assess social and cultural influences of global business activities To identify potential adaptations Purpose A country’s business environment may be influenced by the importance of family, religious beliefs, and demographic trends. In this module, your goal is to gain cultural and social awareness about the country (or countries) you are considering for your global business opportunity. Step 1: Research Components Based on the country you are analyzing for your global business enterprise, research information related to the following areas: (A) DEMOGRAPHIC TRENDS. Identify demographic trends (such as birth rates, literacy rates) that might influence business activities in the country. (Lower birth rates result in an aging population with expanded demand for health care.) (B) CULTURAL ANALYSIS. Discuss language, customs, traditions, and beliefs of the country. (Religious beliefs may make the sale of certain products inappropriate in some countries.) (C) SOCIAL INSTITUTIONS. Analyze the influences of social institutions (family, church, labor organizations) on the business culture. (In some countries, a strong tie exists between family and business.) (D) INFORMAL TRADE BARRIERS. Describe informal trade barriers created by social and cultural factors. (Communication styles and negotiating tactics vary around the world resulting in the need to adapt to the host country’s culture.) Step 2: Suggested Action Plan (14 points) Prepare a summary report consisting of the following components: (A) An overview of demographic trends that could influence global business activities. (4 points) (B) A description of cultural factors, social institutions, and informal trade barriers that could affect global business activities. (6 points) (C) Recommend actions for existing companies or new enterprises that might be necessary when considering the social and cultural environment of the foreign market. Provide evidence to support your recommendations. (4 points) CORE 3810/BINT 3001 Global Business SPRING 2023 Page |7 MODULE 5: ASSESSING THE POLITICAL-LEGAL ENVIRONMENT Learning Goals To assess political and legal influences on international business activities To identify appropriate strategies for operating in various political-legal environments Purpose Political stability is commonly related to the type of government and degree of corruption present in a country. In addition, a company may face various business regulations when conducting international business. In this module, your goal is to identify political and legal factors that could affect global business decisions. Step 1: Research Components Based on the country you are analyzing for your global business enterprise, research information related to the following: (A) GOVERNMENT AND POLITICS. Describe the type of government and recent political developments that could influence the economic and business environment of the country. (For example, various events in recent years in the Middle East have contributed to an uncertainty when doing business with some countries.) (B) FORMAL TRADE BARRIERS. Identify formal trade barriers (tariffs and other taxes, foreign exchange controls, ownership restrictions) that might require a company to adapt its business strategy. (C) PROMOTING GLOBAL BUSINESS. Analyze host government efforts to attract foreign investment. (Some nations offer tax incentives to attract foreign capital.) (D) INTELLECTUAL PROPERTY. Discuss the country’s regulations to protect intellectual property, such as brand names, copyrights, patents, software, music, videos. (Some countries do not enforce these laws resulting in the pirating of products and lost profits for companies.) Step 2: Suggested Action Plan (14 points) Prepare a summary report consisting of the following components: (A) An overview of government regulations, taxes, and formal trade barriers that affect global business activities. (6 points) (B) A synopsis of intellectual property rights and regulations. (4 points) (C) Recommend actions that might be necessary for an existing company or a new enterprise with regard to factors in the political and legal environment. Provide evidence to support your proposal. (4 points) PHASE 2: ORGANIZING FOR INTERNATIONAL BUSINESS ACTIVITIES MODULE 6: SELECTING A GLOBAL COMPANY STRUCTURE Learning Goals To assess various entry modes for global business operations To recommend strategic alliances for proposed international business activities CORE 3810/BINT 3001 Global Business SPRING 2023 Page |8 Purpose As a business organization enters new foreign markets, decisions must be made regarding various organizational factors. In this module, your goal is to develop a strategic plan related to an enterprise’s strategic goals and organizational structure. Step 1: Research Components Based on the global business opportunity identified in Module 1 and the country you have analyzed, research information related to the following: (A) STRATEGIC PLANNING. Develop strategic objectives that communicate major goals related to: (a) product (or service) offerings, (b) target market and customer benefits, (c) financial aims (market share, return on investment), (d) employee satisfaction, and (e) social contributions. (Strategic goals are commonly stated in a manner that can be measured objectively, such as “to provide households with clean drinking water at a moderate-price.”) (B) ENTRY MODES. Analyze different global business entry modes that a company might select when planning international business activities. Compare the benefits, costs, and risks associated with using exporting, turnkey projects, management contracting, licensing, franchising, contract manufacturing, joint venture, and wholly owned subsidiaries. (In general, exporting has less risk than the other entry modes. The product or service, as well as the economic, socialcultural, and political-legal environment of the country, will influence an organization’s entry mode.) (C) ORGANIZATIONAL STRUCTURE. Discuss the extent to which the organization will use centralization and decentralization. (Centralized organizations tend to offer standardized products or service with decisions made in upper levels of the organization. In contrast, decentralized organizations usually involve products or services that need to be adapted to various geographic, economic, socialcultural, and political-legal influences.) (D) STRATEGIC ALLIANCE. Identify local companies of the country or international companies operating in the country that could be a business partner. These strategic alliances may be suppliers, distributors, sales representatives, or consultants. (For example, a bottled water company might reach an agreement to transport and sell its product through the existing distribution system or a soft drink company.) Step 2: Suggested Action Plan (22 points) Prepare a summary report consisting of the following components: (A) A synopsis of the strategic objectives for the proposed global enterprise. (5 points) (B) A description of potential global business entry modes that might be used. (5 points) (C) An overview of centralized and decentralized organizational activities. (6 points) (D) Recommend strategic alliances that could contribute to global business success. Provide evidence to support these recommendations. (6 points) CORE 3810/BINT 3001 Global Business SPRING 2023 Page |9 MODULE 7: FINANCING SOURCES FOR GLOBAL BUSINESS OPERATIONS Learning Goals To determine start-up costs for proposed global business operations To identify sources of funding for international business activities Purpose Both global expansion by large organizations and initial international business activities by smaller companies require financing. In this module, your goal is to obtain information related to start-up costs and sources of funds for your international business enterprise. Step 1: Research Components Based on the global business opportunity identified in Module 1 and the country you have analyzed, research information related to the following: (A) ECONOMIC ENVIRONMENT. Discuss the influence of the country’s infrastructure and economic conditions (inflation, currency exchange rate, interest rates, unemployment, personal income) on startup costs and the financial potential for this business enterprise. (B) START-UP COSTS. Identify expenses (and estimated amounts) that would be necessary when starting this global business enterprise. (Be sure to consider equipment, buildings, vehicles, infrastructure improvements, training costs, consultants, legal fees and licenses.) (C) FINANCING SOURCES. Compare the availability and costs associated with different sources for funding this global business enterprise. (Large companies may sell stock, issue bonds, and obtain loans. Smaller organizations might make use of personal investors, small business loans, venture capital sources, or governmentguaranteed loans.) Step 2: Suggested Action Plan (22 points) Prepare a summary report consisting of the following components: (A) An overview of economic conditions that might affect star-up costs and financing alternatives for the proposed global business enterprise. (6 points) (B) A description (and estimate of amounts) of the necessary startup costs. (6 points) (C) A synopsis of financing alternatives that might be used in this situation. (4 points) (D) Recommend actions that might be taken to obtain financing for the proposed global business enterprise. Provide evidence to support your recommendations. (6 points) MODULE 8: CREATING A GLOBAL MANAGEMENT INFORMATION SYSTEM Learning Goals to identify information needs for global business operations to recommend features for an international management information system Purpose Computers and other technology have intensified the importance of information in all organizations. Raw data converted to useful information makes managerial decision making easier in the areas of financial planning, marketing, inventory, and human CORE 3810/BINT 3001 Global Business SPRING 2023 P a g e | 10 resources. In this module, your goal is to identify and organize the information needs of a global business operation. Step 1: Research Components Based on the global business opportunity identified in Module 1 and the country you have analyzed, research information related to the following areas: (A) GLOBAL INFORMATION NEEDS. Identify the types of reports and other data that would provide managers with the information necessary for organizational decision making. (Common categories of management information include financial documents, inventory data, sales and marketing reports and human resource records.) (B) GLOBAL INFORMATION SOURCES. List the main (a) external and (b) internal sources of data for your global business enterprise. (External sources include government agencies, financial institutions, trade associations, suppliers, and customers. Internal sources include research information, accounting data, employee records, sales figures, and inventory reports.) (C) TECHNOLOGY FOR MANAGING INFORMATION. Describe computer systems and other technology that would facilitate the processing, reporting, and use of information for international business operations. (For example, a global computer network may be used to record and report inventory and sales from various branch offices.) Step 2: Suggested Action Plan (14 points) Prepare a summary report consisting of the following components: (A) An overview of information needs for the proposed global business enterprise. (4 points) (B) A description of information sources and technology that would be used in a global information system for this situation. (4 points) (C) A visual synopsis of a proposed global management system that identifies: (a) input sources, (b) processing activities, and (c) output reports that would serve the decision-making needs of managers within the organization. (6 points) MODULE 9: IDENTIFYING HUMAN RESOURCES FOR GLOBAL BUSINESS ACTIVITIES Learning Goals To assess human resource needs for international operations To identify appropriate global recruitment, selection, training, and retention activities Purpose In every organization, people are the resource that makes things happen. Without employees and managers an enterprise is nothing more than raw materials, supplies, unfinished goods, and unsold inventory. In this module, your goal is to gather information related to staffing, training, and managing workers for international business operations. Step 1: Research Components Based on the global business opportunity identified in Module 1 and the country you have analyzed, research information related to the following areas: CORE 3810/BINT 3001 Global Business SPRING 2023 P a g e | 11 (A) STAFFING. Identify needed skills of employees and managers. Compare the use of ethnocentric, polycentric, and geocentric approaches to staffing. (Most organizations need employees skilled in clerical work, marketing and sales, and financial planning. Also identify needed technical skills for production, research, and maintenance.) (B) TRAINING AND DEVELOPMENT. List needed topics and instructional methods for ongoing training and management development related to technical skills, interpersonal skills, language, and cultural awareness. (C) PERFORMANCE APPRAISAL. Suggest performance guidelines that would balance organizational goals and individual needs, and which would reflect the cultural and legal situation. (D) COMPENSATION. Determine suggested wages and salary levels for various job positions based on company and country factors. Propose an employee benefits package based on economic and cultural factors. Step 2: Suggested Action Plan (12 points) Prepare a summary report consisting of the following components: (A) An overview of employment positions, including required skills, which would be necessary for the proposed global enterprise. (3 points) (B) A description of training topics and methods for this international business situation. (3 points) (C) A synopsis of performance appraisal and compensation guidelines that reflect the economic, cultural, and legal environment of the country (or countries) in which business operations will occur. (6 points) MODULE 10: MANAGING INTERNATIONAL FINANCIAL AND BUSINESS RISKS Learning Goals To identify potential risks in global business settings To assess alternative global risk management strategies Purpose High inflation and import restrictions are just two of the many risks that a company may encounter when doing business in another country. In this module, your goal is to obtain information related to managing various elements of global business uncertainty. Step 1: Research Components Based on the global business opportunity identified in Module 1 and the country you have analyzed, research information related to the following: (A) ECONOMIC AND FINANCIAL RISKS. Identify key areas of uncertainty related to level of economic development, infrastructure, and changing economic conditions in the country being considered for business operations. (A weak infrastructure or volatile currency increases the risk of doing business in a foreign market.) (B) SOCIAL AND CULTURAL RISKS. Discuss customs, traditions, and social values in your proposed location that could create risks for the enterprise. (Religious beliefs or the role of family can affect uncertainty when starting and implementing an international business operation.) CORE 3810/BINT 3001 Global Business SPRING 2023 P a g e | 12 (C) POLITICAL AND LEGAL RISKS. Analyze the uncertainty that might be created by political stability, corruption potential, and business regulations. (Required labeling, tariffs, or ownership restrictions may be encountered in various nations.) (D) RISK MANAGEMENT TECHNIQUES. Compare various risk reduction strategies available when doing business in other countries. (Common risk management methods include insurance, diversification of product line, strategic alliances with local partners, and employing local managers.) Step 2: Suggested Action Plan (8 points) Prepare a summary report consisting of the following components: (A) A description of economic, social, and political-legal risks that may hinder the proposed global business enterprise. (4 points) (B) Recommend risk management techniques that might be taken for these international business operations. Provide evidence to support your recommendations. (4 points) PHASE 3: IMPLEMENTING THE GLOBAL MARKETING PLAN MODULE 11: PRODUCT AND TARGET MARKET PLANNING Learning Goals To identify attributes and customer benefits for a proposed global product or service To determine branding and targeting strategies for international markets Purpose A clear definition of an organization’s product (or service) along with a detailed description of potential customs provide the foundation of a marketing plan. In this module, your goal is to obtain information related to the product offering and target market for your global business enterprise. Step 1: Research Components Based on the global business opportunity identified in Module 1 and the country you have analyzed, research information related to the following areas: (A) PRODUCT CONCEPT. Identify the physical attributes, customer benefits, and competitive advantages of the product (or service) to be offered by the organization. Analyze geographic, economic, cultural, and legal factors that would influence offering a standardized or an adapted product for this market. (A product concept should list as many characteristics as possible to communicate better its attributes and benefits within the organization as well as to potential customers.) (B) PRODUCT LIFE CYCLE. Discuss economic, cultural, political, or technological factors that might affect the speed of movement of the product (or service) through the stages of the product life cycle (introduction, growth, maturity, and decline). (For example, the presence of several competitors may result in faster innovation and move a product quickly through the product life cycle.) CORE 3810/BINT 3001 Global Business SPRING 2023 P a g e | 13 (C) BRANDING AND PACKAGING. Suggest a brand name that would create a distinctive identity for the company (or specific product). Analyze cultural and legal factors that could influence packaging of the product. (D) TARGET MARKET. Describe the characteristics of potential customers in terms geographic location, demographics, media habits, consumer behavior patterns, lifestyle activities, and psychographics. (For business markets, define the target market in terms of factors such as geographic location, type of organization, and size of organization.) Step 2: Suggested Action Plan (24 points) Prepare a summary report consisting of the following components: (A) A description of the product concept for the proposed global enterprise, including attributes, customer benefits, and competitive advantages. (8 points) (B) An overview of branding and packaging activities in relation to needed cultural or legal adaptations. (8 points) (C) Recommend actions related to a standardized or adapted product (or service) along with detailed descriptions of consumer and business target markets. Provide evidence for your recommendations. (8 points) MODULE 12: DESIGNING A GLOBAL DISTRIBUTION STRATEGY Learning Goals To determine factors that influence international distribution activities To identify appropriate distribution strategies for proposed global operations Purpose The movement of goods and services between the producer and consumer is a vital element of global marketing activities. Distance and documentation can make this movement expensive and time consuming. In this module, your goal is to obtain information related to your proposed global distribution strategy. Step 1: Research Components Based on the global business opportunity identified in Module 1 and the country you have analyzed, research information related to the following: (A) INFRASTRUCTURE ANALYSIS. Describe transportation, communication, and utility facilities in the country that might enhance or deter your organization’s ability to move goods from one destination to the end-user of the item. (In many countries, a lack of roads, combined with mountainous areas, makes truck shipping very difficult and expensive.) (B) DISTRIBUTION BARRIERS. Discuss cultural, political, or legal hurdles that might slow or block distribution in the country. (For example, import duties and documentation might add to the cost of selling product shipped from another country.) (C) INTERNATIONAL INTERMEDIARIES. Analyze the costs and benefits associated with using wholesalers, brokers, and agents for your global business operations. (D) DISTRIBUTION CHANNEL. Identify a channel of distribution for getting a product from the production site to the ultimate customer. (A common channel of distribution may include a wholesaler and retailer; global operations are likely to involve additional intermediaries.). CORE 3810/BINT 3001 Global Business SPRING 2023 P a g e | 14 Step 2: Suggested Action Plan (24 points) Prepare a summary report consisting of the following components: (A) An assessment of the infrastructure in the country (or countries) being considered for the proposed global enterprise. (8 points) (B) A synopsis of trade barriers or other restrictions that might be encountered. (8 points) (C) Recommend a distribution channel and intermediaries that could be appropriate for the proposed international enterprise. Provide evidence to support your proposal. (8 points) MODULE 13: PLANNING A GLOBAL PROMOTION STRATEGY Learning Goals To identify promotional goals for global business activities To recommend promotional strategies for international operations Purpose International communications create some of the most interest and difficult aspects of global business activities. In this module, your goal is to plan various elements of an international promotional plan. Step 1: Research Components Based on the global business opportunity identified in Module 1 and the country you have analyzed, research information related to the following areas: (A) PROMOTIONAL GOALS. Identify specific objectives related to the promotion of your global business operations and product (or service). (Promotional goals vary. Some organizations need to create awareness of their product’s benefits compared to competitors. Other promotional goals may involve communicating new uses for an item or informing customers or lower prices.) (B) BUSINESS ENVIRONMENT. Discuss cultural and legal factors that might influence promotional decisions. (In some countries, certain information is required in television commercials selling products aimed at children.) (C) MEDIA PLAN. Analyze media availability in the country to determine cost-efficient methods of communicating with potential customers. (While television, radio, newspapers, magazines, and the Internet may be common in industrialized countries, developing economies may require other different media. In some countries, advertising messages are broadcast through large speakers mounted on moving trucks.) (D) PROMOTIONAL STRATEGY. Compare the benefits of push and pull promotions for your global business operations. (A pull strategy is aimed at the end-user of consumer goods and services. A push strategy is aimed at intermediaries, such as retailers, and is more common among firms selling industrial products or services.) Step 2: Suggested Action Plan (24 points) Prepare a summary report consisting of the following components: (A) An overview of promotional goals for the proposed global business venture. (4 points) CORE 3810/BINT 3001 Global Business SPRING 2023 P a g e | 15 (B) A description of the economic, cultural and political-legal environment that might affect promotional messages and media. (10 points) (C) Recommend a promotional strategy for your planned global enterprise. Suggest company actions related to promotional goals, needed adaptations due to cultural or legal factors, and a media plan. Provide evidence to support your proposal. (10 points) MODULE 14: SELECTING AN INTERNATIONAL PRICING STRATEGY Learning Goals To assess influences on pricing activities for global business operations To recommend a potential global business pricing strategy Purpose Production costs, potential demand, actions of competitors, and government regulations influence prices. In this module, your goal is to obtain information related to various factors influencing international pricing activities. Step 1: Research Components Based on the global business opportunity identified in Module 1 and the country you have analyzed, research information related to the following: (A) THE ECONOMIC ENVIRONMENT. Identify economic factors (personal income level, inflation rate, taxes) that might influence pricing decisions in this country. (In many countries, people may not be able to afford products that are considered minor purchases in industrialized nation.) (B) COST ANALYSIS. Estimate production costs and other business expenses that would be encountered when offering this product or service. (The total cost of providing an item must include both direct production costs as well as administrative and overhead expenses.) (C) DEMAND ANALYSIS. Analyze the potential demand for this product (or service) based on the current and expected market. (As a product gain in popularity or a country’s economy improves, demand for various items is likely to expand.) (D) COMPETITOR ANALYSIS. Compare your pricing plans with those of any competitors that may be providing identical or similar products or services. Step 2: Suggested Action Plan (30 points) Prepare a summary report consisting of the following components: (A) An overview of economic factors that could influence pricing strategies. (6 points) (B) A synopsis of costs that would influence the price of the good of service being proposed for global business operations. (6 points) (C) A description of demand factors, competitor actions, and government regulations that might affect pricing activities. (10 points) (D) Recommend a pricing strategy (including specific prices) for the proposed enterprise. Provide evidence to support your proposal. (8 points) CORE 3810/BINT 3001 Global Business SPRING 2023 P a g e | 16 PHASE 4: CONTROLLING GLOBAL BUSINESS ACTIVITIES MODULE 15: DETERMINING ORGANIZATIONAL FINANCIAL RESULTS Learning Goals To project inflows and outflows resulting from expected revenue sources and expenses To identify potential measurements of financial success Purpose Profit margin return on investment, and market share are some of the common financial measurements used to assess business success. In this module, your goal is to estimate potential financial results. Step 1: Research Components Based on the global business opportunity identified in Module 1 and the country you have analyzed, research information related to the following: (A) REVENUE SOURCES. Identify and estimate amounts for product (or service) sales for various market segments. (For example, some companies sell to both consumers and businesses. A heating company may sell furnaces to homeowners as well as to companies.) (B) OPERATING COSTS. List and estimate operating expenses necessary for producing (or obtaining), storing, marketing, and distributing the product (or service) for this business enterprise. (C) START-UP COSTS. Review your start-up cost estimate from Module 7. Suggest any revisions based on additional information or expanded knowledge of the planned business operation. (D) PROFITABILITY. Describe an expected profit level for this global business venture based on economic conditions, competition, the size of the operation, and the market environment of the country. (Most new business activities take two, three, or more years before becoming profitable. Many ventures never earn a profit and either cease operations or a revised plan is implemented.) Step 2: Suggested Action Plan (24 points) Prepare a summary report consisting of the following components: (A) A description of revenue sources and estimated amounts for the proposed global enterprise. (8 points) (B) A synopsis of estimated operating expenses and start-up costs. (8 points) (C) An analysis of expected profitability over the next few years. Provide evidence to support your analysis. (8 points) MODULE 16: MEASURING INTERNATIONAL BUSINESS SUCCESS Learning Goals To assess potential financial success of the proposed global business activity To identify potential social contributions of the proposed global business activity CORE 3810/BINT 3001 Global Business SPRING 2023 P a g e | 17 Purpose While every business enterprise is primarily concerned with financial success, we should also consider economic and social influences on the host country. In this module, your goal is to determine potential dimensions for measuring global business success. Step 1: Research Components Based on the global business opportunity identified in Module 1 and the country you have analyzed, research information related to the following: (A) FINANCIAL GAINS. Identify potential profit levels and other measures of financial success for this global business operation. Commonly considered measurements of financial success include profits, return on investment, market share, and sales growth. (B) ECONOMIC BENEFITS. Discuss positive economic contributions that this business operation might have for the host country. Economic benefits may include improved infrastructure, creation of jobs, more efficient use of natural resources, or increased personal income). (C) SOCIAL BENEFITS. Determine improvements to the country’s society that might result from the company’s global business activities. Positive social results might include improved employee training, expanded heath care and other benefits for workers, or additional housing facilities.) (D) SOCIAL COSTS. Describe potential drawbacks for the host country that might result from this business venture. Social costs of global business operations may include pollution, reduction in natural resources, or changes in traditions. Step 2: Suggested Action Plan (24 points) Prepare a summary report consisting of the following components: (A) An overview of potential financial gains from the proposed global enterprise. (8 points) (B) A description of possible economic benefits for the countries involved. (8 points) (C) A synopsis of social benefits and possible costs associated with the proposed business venture. (8 points) THE GLOBAL BUSINESS PLAN: ORAL & POWER POINT PRESENTATION PHASES 1-4 (170 POINTS) Present a summary of critical findings and SPECIFIC recommendations. Your team will have approximately 15 minutes to present. Your team must submit the presentation via email (up to 15 slides) on Wednesday April 26 by 12 NOON. Remember, one week (April 19) prior to the due date (Wednesday April 26) everyone must submit a rough draft worth 10 additional points for their module(s) that they are assigned. Reports not submitted on due date will not receive the 10 points allocated. I suggest the following format (or your version of it): • • • • • • Cover (does not count toward the 15-slide max.) Executive Summary (1 slide max*) (10 points) Background for the Implementation Plan (1 slide max*) (10 points) Risks and Financial Issues (2 slides max*) (30 points) Implementation Plan and Pro Forma Income Statement (9 slides max*) (90 points) Conclusions & Recommendations (2 slides max*) (30 points) CORE 3810/BINT 3001 Global Business SPRING 2023 P a g e | 18 Tell a “story” about the plan to move your business into the assigned country. “WOW” us with your insights and specific recommendations! Make it about insights, not just facts. ALL TEAM MEMBERS MUST PARTICIPATE CORE 3810/BINT 3001 Global Business SPRING 2023 P a g e | 19