Hawassa University Institute of technology Faculty of Manufacturing Department of Industrial Engineering INDUSTRIAL SAFETY AND ERGONOMICS: Nebiyou G (Lec). Part one: Introduction to Ergonomics 1.1.What is ergonomics ? The word ergonomics comes from two Greek words: ERGO: meaning work NOMOS: meaning laws Therefore, ergonomics is the law of work. Ergonomics is a science focused on the study of human fit, and decreased fatigue and discomfort through( e.g product design, work station design.) Ergonomics is commonly defined as a scientific study focused on the relationship between man, machine and environment. Meaning of Ergonomics Ergonomics is the scientific discipline concerned with: understanding of the interactions among humans and other elements of a system, and the profession that applies theory, principles, data and methods to design, in order to optimize human well-being and overall system performance. Ergonomics is the science of designing the job to fit the worker, rather than physically forcing the worker’s body to fit the job. The application of ergonomics principles to workstation design can result in increased effectiveness, work quality, health and safety and job satisfaction. Understanding Ergonomics Dimension of workstations << worker’s body dimensions. Ergonomics puts people first, taking into account their capabilities and limitations. Ergonomics can contribute to human well-being in terms of safety, health, and comfort. Fitting the job to the worker When job fit the user, the result can be more comfort, higher productivity, and less stress. Ergonomics is defined as: the design of: workplace, equipment, machine, tool, product, environment, and system, considering human’s capabilities and optimizing effectiveness and productivity of work systems while assuring safety, health, and wellbeing of workers. - Safety - Health -Wellbeing of workers Assuring Ergonomics Work systems: -Effectiveness and - Productivity Optimizing Is Design of: - workplace - Equipment - Machine/ tool - Product -Environment and - System Considering Human’s capabilities like: - Physical - Physiological - Biomechanical - Psychological 1.2. Historical background of Ergonomics • Ergonomics developed into a recognized field during the Second World War, • Physiologists, psychologists, anthropologists, medical doctors, scientists and engineers worked together to address the problems arising from the operation of complex military equipment. • Interest in the approach grew rapidly, especially in Europe and the United States, leading to the foundation in England of the first ever national ergonomics society in 1949, which is when the term ‘ergonomics’ was adopted. Why do we need Ergonomics? Ergonomics is used to prevent injuries and illness. Examples of risk factors that can cause discomfort, fatigue, injury and illness are: Stretching to reach/Arms Extended Repeated heavy lifting/Frequent Hand Use Using High pinch force Working with hands above shoulder Handling objects which are sharp, very hot or cold Static body posture Noise, vibration Bending and twisting Examples on: Risk Factors Effects on the Operator Fatigue Pain Illness – sprains, back ache, etc Low morale Frustration & Irritation Effects on the Company Poor Quality Absenteeism Higher costs Higher employee turnover & training THE BENEFITS OF ERGONOMICS Higher productivity Higher Quality Reduced operator injury Increased morale Greater job satisfaction Lower medical & insurance costs Reduced lost time Lower absenteeism Less employee turnover 1.3. Ergonomics Approaches According to IEA (International Ergonomics Association), ergonomics is broadly divided into three domains:- 1. Physical ergonomics: is concerned with human anatomical(study of the structure of human), anthropometric(study of human body dimension), physiological(study of the normal functions ) and biomechanical(study of the physical mov’t & structure) characteristics as they relate to physical activity. Typical examples of physical ergonomics interventions include: Designing of a workstation to allow the proper height and reach to perform the task. Selecting a tool with a handle design that reduces awkward postures for the application. Reducing unnecessary tasks and movements to increase efficiency or decrease errors. Tilting and lifting containers to bring work to a proper height and increase efficiency. 2. Cognitive ergonomics: is concerned with mental processes, such as perception, memory, reasoning, and motor response, as these affect interactions among humans and other elements of a system. 3. Organizational ergonomics: is concerned with the optimization of socio-technical systems, including their organizational structures, policies, and processes. Organizational ergonomics is concerned with topics such as: communication, work design, Teamwork, resource management, shift work, safety culture, job satisfaction, and motivation. How groups of people interact with each other in a work environment is the core of macro ergonomics. 1.4. Ergonomics system Dimensions People Tasks Tools/Equipment Workplace Design Work Environment Work culture Work Organizations Work culture 1. People:- consider points about physical capacities, psychological drivers, expectations and individual differences. 2. Task Analysis:- considers points about performance measures, quality requirements & what, how, when details. 3. Tools & Equipment:- considers points about design of tools to suit (Persons and Tasks). 4. Workplace design:- consider points about layout of workplace, workstation design, adjustability / adaptability storage and transport of items. 5. Work Environment:- considers points about physical, psychological, chemical and biological. Physical Chemical Working Environment Biological Noise , Vibration Illumination ,Climate Ventilation Toxic gases, Toxic liquids Odors, Chemical compounds Fungus, Viruses, Bacteria Insects Team work , Command structure Psychological Pay and welfare, Shift work Risk & Stress Socio-psychological aspects 6. Work Organization:- consider points about job design, team based requirements, working hours / shift work, rest breaks and task specialization. 7. Workplace culture:- consider points about management commitment / leadership, communication / consultation processes and feedback / performance management. Ergonomics Vs. Human Factors Human factors is synonymous with ergonomics. HF is the term used to describe the interaction of individuals with each other, with facilities and equipment, and with management systems. This interaction is influenced by both the working environment and the culture of the people involved. HF-analysis focuses on how these interactions contributes towards the creation of safe workplace. Human Factors/Ergonomics Methods Engineering vs. Ergonomics Emphasis in Methods Engineering Emphasis in Ergonomics and HF Efficiency Safety Cost reduction Comfort Labor reduction Interaction between human and equipment Workplace layout Workplace environment Facility layout Fitting the work to the individual Elimination of waste Reduction of human errors “One best way” Accident avoidance The focus of ergonomics • The focus is on the interaction between the person and the machine, and the design of the interface between the two (Figure below). • When faced with productivity problems: Engineers might call for better machines, Personnel management might call for better-trained people. Ergonomists call for a better interface and better interaction between the user and the machine – better task design- increased outputs/productivity. Human-Machine Systems Basic model in ergonomics Defined as a combination of humans and equipment interacting to achieve some desired result/output Types of human-machine systems: 1. Manual systems 2. Automated systems Human-Machine Interactions System Components 1. The human 2. The equipment 3. The environment 1. Human Components – Human senses - to sense the operation • Vision, hearing, touch, taste, and smell – Human brain - for information processing • Thinking, planning, calculating, making decisions, solving problems – Human effectors - to take action • Fingers, hands, feet, and voice 2. Machine Components – The process – function or operation performed by humanmachine system – Displays - to observe the process • Direct observation for simple processes • Artificial displays for complex processes – Controls - to actuate and regulate the process • Eg. Steering wheel, computer keyboard 3.Environmental Components • Physical environment – Location and surrounding lighting, noise, temperature, and humidity • Social environment – Co-workers and colleagues at work – Immediate supervisors – Organizational culture