6 THINKING HATS
TECHNIQUE
ILGC – Semester 3
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HOW IS IT USEFUL?
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HOW DOES IT WORK?
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P
R
O
C
E
S
S
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EXAMPLE: FOOD WASTAGE IN THE MESS
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THE CONDUCTOR
Define the
problem
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Focus of
resolution
Agenda?
Goals?
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• What needs to be resolved?
• How should we define the
problem?
• What are the goals or desired
outcomes?
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FACT OF THE MATTER
•
•
•
•
Available information
Required data
Missing data
Resource
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• What data is available?
• What information is
needed?
• What information is
missing?
• What needs to be done to
gather such information?
• What questions need to be
asked?
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CREATIVE HEAD
New Ideas &
Opportunities
Experiments
Free-flowing process
Alternative scenarios
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• Is it possible to explore new ideas
or opportunities?
• What are the other options we must
carry out?
• Are there any other scenarios we
can consider based on this idea
to come up with new insights?
• What kind of risks are we willing or
able to accept?
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THE OPTIMIST
Define "success"
Enlist advantages of
the idea
Process improvement
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Bridging opportunity
with desired outcome
Long term benefits
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1
2
• Are there any opportunities for the green
hat to expand on to show a clearer way
of achieving the desired outcomes?
• How can we lay down the factors that
would make this idea beneficial or
successful?
• How do we define success?
• How does this idea make our
processes better?
• What are the potential long-term
benefits?
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FROM THE H(E)A(R)T
Passive
Reactions
Freedom of
Expression
Emotions about
the idea
Intuition
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• How do we feel about the possible choices
we will make?
• What are our gut feelings about the idea we are
proposing?
• What are our initial reactions?
• What kind of emotions does this idea bring out?
• What does our intuition say about the solution?
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THE JUDGE
CHALLENGES
RISKS &
CONSEQUENCES
FAILURE
FLAWS
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• What are the possible failure
scenarios?
• How do we find the idea’s fatal
flaws?
• What are the potential risks and
consequences we are likely to
face?
• What are the reasons why we
should not go ahead?
• What might be the challenges
along the way?
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Instructions
for
reflecting on
your project
in groups
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Whole group Blue Hat
Brainstorming
Then Whole group does White
Hat brainstorming….And so on…
Each activity is timed 5-7 mins
For each hat activity – assign a
different scribe
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THE CONDUCTOR
Define the
problem
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Focus of
resolution
Agenda?
Goals?
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5 mins
• Have you identified what
needs to be resolved?
• Is the problem well-defined
or is there a scope for
improvement?
• What are the goals or desired
outcomes?
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FACT OF THE
MATTER
• Available information
• Required data
• Missing data
• Resource
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7 mins
• What data have you been
using?
• What information have you
collected?
• What information is
missing?
• What needs to be done to
gather such information?
• What questions need to be
asked?
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21
CREATIVE HEAD
New Ideas &
Opportunities
Experiments
Free-flowing process
Alternative scenarios
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7 mins
• What options have you
brainstormed so far?
• How can you make your idea
better?
• What kind of risks are you
willing or able to accept?
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THE OPTIMIST
Define "success"
Enlist advantages of
the idea
Process improvement
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Bridging opportunity
with desired outcome
Long term benefits
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8 mins
• Are there any opportunities to
expand on ideas that the green
hat suggested?
• Can you think of a plan to execute
the ideas?
• Have you identified the factors that
make these ideas beneficial or
successful?
• How would you define success for
the project?
• What are the potential long-term
benefits?
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FROM THE H(E)A(R)T
Passive
Reactions
Freedom of
Expression
Emotions about
the idea
Intuition
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5 mins
• How do you feel about the choices you have
made so far in your project?
• What are your gut feelings about the idea
you are working on? What does your intuition
say about the solution?
• What kind of emotions does this idea bring out?
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THE JUDGE
CHALLENGES
RISKS &
CONSEQUENCES
FAILURE
FLAWS
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7 mins
• What are the possible failure
scenarios?
• What are the potential risks and
consequences you are likely to
face?
• What might be the challenges
along the way?
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Debrief
• What went well? What could be
improved?
• Does any group wants to share their
process?
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Attendance
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