12/16/22, 1:50 PM
Active Listening
Active Listening
After the lesson on active listening, let's see how many of you actively listened
during the lesson. Please answer each question thoroughly and honestly. You will
not be able to skip any of the questions, as you cannot submit it without it being
completed.
* Required
1.
Email *
2.
First Name *
1 point
3.
Last Name *
1 point
What is it?
4.
In your own words, what is active listening? *
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Answer each question.
5 points
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5.
Active Listening
Which type of communication is best? *
2 points
Mark only one oval.
Assertive
Aggressive
Matching
6.
Choose the technique that best fits each description.
Allows you to concentrate on what is being said. It means listening
with all of your senses (sight, sound, taste, touch and smell) and
*
2 points
giving your full attention to the speaker.
Mark only one oval.
Be fully present
Pay attention to non-verbal cues
Keep good eye contact
Ask open-ended questions
Reflect what you hear
Be patient
Withhold judgment
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7.
Active Listening
*
2 points
This tells the other person that you are present and listening to what *
they say. It also shows that you aren't distracted by anything else
around you.
2 points
As much as 65% of a person's communication is unspoken. For
instance, if they talk fast, this could be a sign that they are nervous
or anxious. If they talk slowly, they may be tired or trying to
carefully choose their words.
Mark only one oval.
Be fully present
Pay attention to non-verbal cues
Keep good eye contact
Ask open-ended questions
Reflect what you hear
Be patient
Withhold judgment
8.
Mark only one oval.
Be fully present
Pay attention to non-verbal cues
Keep good eye contact
Ask open-ended questions
Reflect what you hear
Be patient
Withhold judgment
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9.
Active Listening
Questions to show that you are interested in the conversation and
*
2 points
*
2 points
the other person. Encourage thoughtful, expansive responses, which
is why they are often used by mental health therapists.
Mark only one oval.
Be fully present
Pay attention to non-verbal cues
Keep good eye contact
Ask open-ended questions
Reflect what you hear
Be patient
Withhold judgment
10.
Ensures that you've captured their thoughts, ideas, and/or
emotions accurately. Paraphrasing is a way to do this.
Mark only one oval.
Be fully present
Pay attention to non-verbal cues
Keep good eye contact
Ask open-ended questions
Reflect what you hear
Be patient
Withhold judgment
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11.
Active Listening
Allows the other person to speak without interruption. Gives them *
the time to say what they are thinking without having you try to
2 points
finish their sentences for them.
Mark only one oval.
Be fully present
Pay attention to non-verbal cues
Keep good eye contact
Ask open-ended questions
Reflect what you hear
Be patient
Withhold judgment
12.
Makes the conversation a safe zone where they can trust that they
*
2 points
won't be shamed, criticized, blamed, or otherwise negatively
received.
Mark only one oval.
Be fully present
Pay attention to non-verbal cues
Keep good eye contact
Ask open-ended questions
Reflect what you hear
Be patient
Withhold judgment
Other
Please answer all parts of each question.
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Active Listening
13.
List at least two different ways that you can improve active
listening.
*
2 points
14.
When you were practicing with your partner, what was the hardest *
thing? For example, did you struggle to maintain eye contact? Did
5 points
you get distracted? Did your thoughts drift away from the
conversation? Did you judge? Were you patient?
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Forms
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