CHAPTER I
INTRODUCTION
Communication has become essential to human beings; it could not
be separated from the life of a human. Present technology of communication
has come across several stages. Information technology (IT) is the recent
development in communication, information technology has broader the
definition of communication. Information technology is the application of
computers to store, study, retrieve, transmit, and manipulate data, or
information, often in the context of a business or other enterprise. IT is
considered a subset of information and communications technology (ICT).
People also have more interest in information technology and it makes the
works easy and cheaper. So, information technology industry is one of the
fastest progressing industries in India. Indian information technology
industry is one of the leading industries in the world. Many companies have
entered into the industry, since it is profitable and progressing industry. This
industry has included information technology and business processing
management. Size of the industry in India is very big with $143 billion (it is
`.9,48,560 crore apx.) in terms of revenue1. It also brings a considerable
amount of foreign currencies into the country through exports.
1
Reports of NASSCOM, http://www.nasscom.in/indian-itbpo-industry, Retrieved on 02.11.2016.
2
Apart from size of the business, the industry is one of the largest
emplacement providing industries in India. It
gives
employment
opportunities to millions of human resource in the country and outside the
country. According to the reports of NASSCOM of 2016, the industry
provided employment opportunities to 3.7 million people. The industry also
has been given importance through the scheme announced by the
Government of India called ‘Digital India’. The primary objective of the
scheme by the Government of India is to transform India into a digitally
empowered society and knowledge economy. This objective can be achieved
only through information technology industry. It shows bright future for
information technology industry in India. Thousands of business
organizations are doing business in information technology industry in
various forms of organization. Among them joint stock companies are big in
size than other type of business organizations. A total of 58 companies are
constituted in the sectoral index of Bombay Stock Exchange (BSE) (BSE
Information Technology)2. It included small, medium and large size
information technology companies. As a progressing companies and key
industry in India, it is important to study its performance. Good performing
companies only will develop in future and it will help the management to
increase profit, shareholders to get good dividend and increase in market
price of share, the government to get income through tax, the economy by
ways of getting employment, foreign currency and so on.
2
www.bseindia.com
3
Finance is the lifeblood of any business activity. No business activity
can be undertaken without finance. In management there are various aspects
such as marketing, production, human resource management, finance and so
on. Among them financial management is the key aspect. A company which
is managing its finance efficiently may have good operating efficiency.
Hence the study of financial management is important. Hence, the researcher
has made an attempt to analyse financial performance of selected
information technology companies in India.
Information Technology Industry – an Overview
Revolution in Technology plays a phenomenal role in determining
how we live our lives and redefining consumer experiences. Today
technology innovations happen at an incredible pace with consumption and
delivery platforms progressing steadily as consumers are turning to be more
knowledgeable and demanding. In this rapidly changing world, innovations
in technologies are leading to a creation of new services, products and
breakthrough applications. In today’s world, organizations will have to
rapidly reengineer themselves and be more responsive to changing
customers need.
Information Technology, the term commonly used as a synonym for
computers and computer networks also comprises other information
distribution technologies such as telephones, televisions and internets. The
4
term IT was coined by the Harvard Business Review in 1958, authors
Harold J Leavitt and Thomas L Whister commented that, ‘the new
technology does not yet have a single established name. We call it
information technology (IT)’. The term IT was coined in order to make a
distinction between purpose built machines designed to perform a limited
scope of functions and general purpose computing machines that could be
programmed for various tasks. So Information Technology includes several
layers of physical equipment (hardware), virtualization and management or
automation tools, operating systems and applications (software), databases,
storage, servers and more telecommunications technologies, including
internet and business phones used to perform essential functions.
History of Indian Information Technology
Indian Information Technology is on a fast track mode so as to
compete with the IT sectors across the globe. Indian IT Industry has a great
reputation and valuable brand equity in the global markets. The Indian IT
Industry comprises of software Industry and Information Technology
enabled services (ITES) which even includes business process outsourcing
(BPO) industry. Indian IT Industry is considered as a pioneer in software
development and a favorite destination for IT enabled services. The era of
Indian IT Industry started in 1974, when the mainframe manufacturer
Burrroughs asked its India’s sales agent TCS to export programmers for
5
installing system software for its US client. But then the situation was bad as
the Indian Government policies towards the Private sectors were very
hostile. However, eventually, in 1984, some strategic reforms were made
and ‘IT ‘was considered as a Industry. The same year New Computer Policy
(NCP) was introduced by Indian Government which slashed imports tariffs
on hardware, software and software exports were recognized as de-licensed
Industry- eligible for bank finances, free from the license-permit and to set
up offshore units of foreign companies in India.
IT Companies in India, such as TCS, Wipro, Infosys, HCL, now hold
a good position in global market for their IT proficiency. Indian IT
Industry’s development and contribution globally in the Information
Technology sector in growing at a lightning speed. This is quite evident
from the fact that metro cities like Bangalore, Mumbai, Delhi, Chennai and
Hyderabad have become hotspots for the IT firms, since the cities cater to
their needs of good infrastructure with good floor space and telecom
facilities.
Role of IT Sector to the Economy
Information Technology sector is one of the fastest growing sectors in
India as stated above. It helps the economy in many ways. It gives more
employment opportunities, brings foreign currencies through export and so
on. The following table presents the present status of the industry.
6
Table 1.1
Status of IT-BPM and IT Services
2015-16
IT-BPM
IT Services
% Share
Total Revenue (in billion US$)
143
75
52.45
Export (in billion US$)
108
61
56.48
Domestic (in billion US$)
35
14
40.00
Employment (million)
3.7
1.3
35.14
Source: Reports of NASSCOM.
As per the data given in table 1.1, it could be known that IT-BPM
industry is large in India in terms of its revenue with US$143 billion in
2015-16, of which 52.45 per cent was contributed by IT services. Total
export of the industry was US$108 billion, it seems to be high and 56.48 per
cent of the export was obtained from IT services. Revenue earned by the
industry through domestic services was only US$35 billion, of which 40 per
cent was obtained through IT services, it showed that majority of the
revenues obtained by IT services through exports. This industry has
provided very high employment to people with 3.7 million, of which 1.3
million employments were provided by IT services. It could be understood
that IT industry is one of the biggest industries in Indian economy and its
export level also was very high and it has brought very high amount of
foreign currency through exports. The industry also helped the economy
through providing millions of employment opportunities to people.
7
India is the leading destination for global Information Technology
and Business Processing Management. Globally its contribution to the
industry was 45 per cent during 2009, contribution of Indian IT industry to
global IT industry increased to 55 per cent during 2014-153. Indian IT
industry is also expected to have good scope for future development.
NASSCOM estimated the industry that its revenue will be US$225 billion
by 2020. Indian IT industry also does business with more than 80 countries
in the world. Especially its contribution of IT services to USA was very
high. USA issues certain number of H1B type visa to the foreign employees
every year, of which 70 per cent of the visas are obtained by India, among
H1B visas obtained by Indians, 86 per cent go for IT professionals4.
Stepping Stones of Indian IT-BPM Industry
This part of the chapter describes the path in which Indian IT and
BPM industry has come across this position. Table 1.2 presents data related
to various aspects of this industry.
3
Reports of NASSCOM, http://www.nasscom.in/indian-itbpo-industry, Retrieved on 02.11.2016.
Hindustan Times, New Delhi, India, Feb 01, 2017, Retrieved on March 15, 2017 at 10.00 pm
http://www.hindustantimes.com/india-news/h-1b-visa-the-proposed-changes-and-how-they-willaffect-indians/story-5fVNjaf1IEmQF83l5eIPfP.html
4
Table 1.2
Stepping Stones of Indian IT-BPM Industry
Growth
1
>8
700
78
875
143
83
0.06
0.34
467
2.3
576
3.7
61
<1,000
2,000
-
10,00012,000
-
>16,000
-
GDP Share
1%
1.8%
-
6.1%
-
9.3%
-
Export Share (in total
service exports)
<5%
10.5%
-
26%
-
45%
-
Global sourcing share
-
-
-
47%
-
56%
-
Revenue
(US$ billion)
Employment (million)
No. of Firms
%
2015-16
Growth
1999-00
%
2009-10
Growth
1990-91
%
Source: The IT-BPM Sector in India: Strategic Review 2016, NASSCOM.
8
9
It was observed from table 1.2 that Indian IT-BPM industry achieved
a great growth in the last 25 years. Total revenue of the industry was US$ 1
billion during 1990-91, it went up to US$8 billion in 1999-00 with the
growth rate of 700 per cent, it went up again to US$78 billion during 200910 with the growth rate of 875 per cent and during 2015-16 total revenue of
the industry was US$143 billion, it accounted 83 per cent growth over 200910. These results showed a rapid growth in the industry during the 25 years.
The industry also provided vast number of employment to skilled people in
the country and number of employment provided by the industry increased
drastically during the period of 25 years. The industry provided only 60,000
employments in 1990-91, it increased to 3,40,000 employments in 1999-00,
it accounted 467 per cent growth in employment provided by the industry.
Number of employments provided by the industry drastically increased
during the period of 10 years from 2000 to 2010 to 2.3 million, it accounted
576 per cent growth in employment. Employments provided by the industry
increased further to 3.7 million in 2015-16 with the growth rate of 61 per cent.
Number of firms were working under the industry was less than 1,000
during 1990-91, it increased to 2,000 in 1999-00, it increased drastically to
10,000 to 12,000 firms in 2009-10 and number of firms in the industry
increased further to more than 16,000 in 2015-16. It shows that many
entrepreneurs enter in to the business, since it has good scope for future
10
development. Service sector is the leading contributor to national GDP, it
contributes more than 50 per cent to GDP. Bank, insurance companies and
other financial services companies and IT-BPM companies are included in
the industry. The data of the above table also showed that IT-BPM industry
also contributed to national GDP to the extent of only 1 per cent in 1990-91,
its contribution to GDP increased to 1.8 per cent in 1999-00, it was not
greater growth during the period, but the contribution of the industry to GDP
in 2009-10 increased to 6.1 per cent, it was considered high and therefore a
considerable portion of GDP was contributed by the industry. Contribution
of IT-BPM industry to national GDP was 9.3 per cent in 2015-16. It showed
that the IT-BPM industry plays a pivotal role in Indian economy in term of
contribution to national GDP.
Bringing foreign currency into the country in developing economy of
a country by increasing domestic currency valuation. Of the total exports
made by services sector, less than 5 per cent was contributed by IT-BPM
industry in 1990-91, this industry’s contribution of total export made by
service sector increased to 10.5 per cent in 1999-00, it increased further to
26 per cent in 2009-10 and in 2015-16 the contribution of the industry to
total exports made by service sector was 45 per cent in 2015-16, it indicated
that nearly half of the total exports made by service sector was contributed
by IT-BPM industry. The data also showed that Indian IT-BPM was the
world’s top with 47 per cent share in 2009-10 and the share increased to 56
per cent in 2015-16.
11
Exports of IT Services
Indian It industry’s revenue is very high and it contributed 9.3 per
cent to national GDP in 2015-16. Another key aspect of the industry is major
part of its services are rendered to foreign countries, hence its export is high
and bringing more foreign currencies into the country. This part of the
chapter describes export performance and growth of Indian IT industry.
Table 7.3 explains software services export from India.
Table 1.3
Export of Software Services from India
2014-15
Activity
2015-16
Growth
Rs.
billion
%
Share
Rs.
billion
%
Share
%
Computer Services
3,610.8
72.0
4,104.4
71.2
13.67
Other ITES/BPO
Services
1,403.2
28.0
1,658.7
28.8
18.21
Total Export of Software
Services
5,014.0
100
5,763.1
100
14.94
Source: Survey on Computer Software & Information Technology Enabled Services Exports: 2015-16,
RBI.
The data of table 1.3 show that according to the reports of RBI,
computer software services exports were Rs.5,014 billion in 2014-15, it
increased to Rs.5,763.1 billion in 2015-16, it attained 14.94 per cent growth
over the previous year. Of the total export computer services alone
12
contributed 72 per cent in 2014-15 and 71.2 per cent in 2015-16. The export
of computer services met a growth at the rate of 13.67 per cent and other IT
enabled services attained a growth of 18.21 per cent. Table 1.4 gives the data
related to destination of software services exports by Indian IT industry.
Table 1.4
Destination of Software Services Exports
2014-15
2015-16
Growth
Country
Rs.
Billion
%
Share
Rs.
billion
%
Share
%
USA and Canada
3,004.9
59.9
3,554.7
61.7
18.30
Europe
1,235.9
24.6
1,352.0
23.5
9.39
611.7
12.2
684.1
11.9
11.84
451.8
9.0
487.0
8.4
7.79
-
UK
Asia
-
East Asia
356.0
7.1
412.6
7.2
15.90
-
West Asia
91.3
1.8
65.7
1.1
-28.04
-
South Asia
4.5
0.1
8.6
0.2
91.11
Australia & New
Zealand
169.0
3.4
198.2
3.4
17.28
Other Countries
152.4
3.1
171.2
3.0
12.34
5,014.0
100
5,763.1
100
14.94
Total
Source: Survey on Computer Software & Information Technology Enabled Services Exports: 2015-16,
RBI.
Data provided in table 1.4 show that USA and Canada were the
leading importers of Information Technology services from India. During
2014-15, 59.9 per cent of the total IT exports went to USA and Canada and
13
this share went up to 61.7 per cent during 2015-16. Followed by them
Europe stood second to import IT services from India, their share on total
export was 24.6 per cent in 2014-15, it went down to 23.5 per cent in 201516. The shares of imports by other destination were low. It was observed
that USA is the leading country in importing information technology
services from India.
In Indian IT industry, Infosys Ltd., TCS Ltd., Wipro Ltd., Tech
Mahindra Ltd. and HCL Ltd. are the major players. Hence the researcher has
selected these five companies as sample and analysed financial performance
under four different aspects namely, Liquidity, Solvency, Profitability and
Share Price Performance.
Profile of Sample Companies
The study has been undertaken to analyse financial performance of
selected IT companies in India. For this purpose, top five companies were
selected in terms of their size based on their sales for the year 2015-16. This
portion of the chapter describes profile of the sample companies.
Infosys Ltd.
Infosys is a global leader, an Indian Multinational Corporation in
Information technology business, application services, systems integration,
product engineering, custom software development, maintenance, reengineering, independent testing, business process outsourcing, IT
14
Infrastructure and validation services. The company was established in 1981
by seven engineers, Infosys is a NYSE listed global consulting and IT
services company, which for a period of over 30 years has catalyzed some of
the major changes that led to India’s emergence as the global destination for
software services talent. Infosys pioneered the Global Delivery Model
(GDM), which emerged as a disruptive force in the Industry leading to the
rise of offshore outsourcing making it to be the first IT Company from India
to be listed on NASDAQ. The Company changed its name to Infosys
Technologies Pvt. Ltd in April 1992 and to Infosys Technologies Limited
when it became a public Limited Company in June 1992. It was later
renamed to “Infosys Limited” in June 2011.
Focus on quality has been an integral part of Infosys existence over
the last 30 years. The quality seed that was sowed in 1983. The quality
function of Infosys is pervasive across their services, units /enabler functions
and geographies and place a pivotal role in managing organizational risk.
Domain – specific certification standards implemented by Infosys include
escm-sp level 5, As9100, ISO13485, ISO14001, OHSAS18001 and TL9000
and CMMi level5.
Vision of the company is “To be a globally respected corporation that
provides best of breed business solutions, leveraging technology, delivered
by best in class people”. Mission of the company is “To achieve our
objective in an environment of fairness, honesty and courtesy towards our
clients, employees, vendors and society at large”.
15
Milestones
1. Infosys launches Infosys Mana, a platform that brings machine
learning together with the deep knowledge of an organization to drive
automation and innovation.
2. Infosys Foundation USA partners with the National Science
Foundation and Donors choose.org to pioneer a new model of publicprivate –community collaboration for computer science education.
3. Infosys launches Akava Commerce, a new standard for modern,
mobile – first and modular e-commerce platforms.
4. Infosys invests in waterline Data, provider of data discovery and data
governance software; stellaris Venture Partners, an early- stage
venture fund; UNSILO, an A.I start-up focused on advanced test
analysis; tidal scale, a provider of software –Defined Servers.
Some Facts about Infosys Ltd.
Infosys is one of the leading IT companies in India. Its total
employees were 1,94,044 as on 31st March, 2016. Total income of the
company was Rs.56,992 crore for the year 2015-16 with the net profit of
Rs.15,786 crore. The company’s total assets are Rs.72,767 crore as on 31st
March, 2016.
16
Awards and Recognition
1. Infosys was in the list of top 20 green companies in Newsweek’s
green rankings for 2012.
2. The Company has been voted India’s most admired company in The
Walls Street Journal Asia 200.
3. The Company was ranked no. 9 in wired (Magazine) 40 (2005).
4. Infosys was ranked No.1 among the best managed companies in Asia
– Pacific in the Annual Euro-money Best managed companies in Asia
Survey 2013.
5. Infosys was ranked 19th on the World’s most innovative companies
list by Forbes.
Tata Consultancy Services Ltd.
Tata Consultancy Services (TCS) is a global leader in IT Services,
consulting, digital and business solutions that partners with its clients to
simplify, strengthen and transform their businesses, ensuring a level of
certainty with a set of commitment to their clients which no other firm can
match. The company was established in 1968, Tata Consultancy Services
has grown to its current position as the largest IT Services firm in Asia on
the basis of its outstanding service record collaborative partnership,
innovation and corporate responsibility. TCS offers a consulting–led
17
integrated portfolio of IT, BPS, infrastructure, engineering and assurance
services. This is delivered through its unique Global Network Delivery
Model recognized as the benchmark of excellence in software development.
The vision of the company is to decouple business growth and
ecological footprint from its operations to address the environment bottom
line. The green approach is embedded in our internal processes and services
offerings from green buildings to green IT to green supply chain, our mantra
is to grow sustainably and help our customers achieve sustainable growth
through our green solutions and service offerings. Missions of the company
are (a) To help customers achieve their business objective by providing
innovative, best –in class consulting, IT solutions and services and (b) To
make it a joy for all stakeholders to work with TCS.
TCS Integrated quality Management System (IQMS) is a vibrant,
integrated, process driven, people oriented and customer focused quality
management system. It is an integrated approach towards implementing
quality practices of world-class benchmarking models, including ISO-9001,
CMMI ® for development, CMMI ® for services, ISO 27001, ISO 22301,
ISO 20000, TL 9000, AS9100, ISO 13485, ISO 14001 and OHSAS 18001.
18
Some Facts about TCS Ltd.
Tata Consultancy Services Ltd. is the leading company in IT industry.
There were 3,53,843 employees working as per the records as on 31st March,
2016. Total income of the company was Rs.89,604.05 crore for the year
2015-16 with the net profit of Rs.29,116.64 crore. The company’s total
assets were Rs.77,668.54 crore as on 31st March, 2016.
Awards and Recognition
1. Gold award for TCS New York City marathon App at best in Biz s
Awards 2016.
2. ‘Best Award ‘2016 from the Association for Talent Development.
3. Named the “Top Employer Asia pacific 2017 by the Top Employees
Institute.
i. First Time Top Employer Certification in Philippines and China
and Multi- year Certification in Australia, India and Singapore.
ii. Named Top 100 Excellence ‘Employer of China ‘and award for
‘Excellence in HR Management Team ‘in China.
4. Selected as a member of the Intellectual property (IP) Asia Elite
2016.
5. Won Supplier of the year Award from Cisco Systems inc.
19
6. Awarded the Transformation Solution Partner 2016 for Americas by
Hitachi Data systems.
7. Won the Pega Japan Best Partner Award 2016.
8. Awarded at Expericon 2016.
 Most Active Partner
 Most Innovative Mobile Device Lab development for a
leading Europe based telecom provider.
 2016 Digital Innovative of the year.
Wipro Ltd.
Wipro Limited is one of the largest and successful global Information
Technology (IT) Service provider. It operates through two segments: IT
services and IT products. The company’s IT services business provides a
range of IT- enabled services that delivers solutions to enable its clients to
do business better. Wipro(Western India Palm Refined Oil) Limited, later
abbreviated to Wipro, was initially set –up as a manufacturer of vegetables
and refined oils in Amalner, Maharashtra, India on 29 December 1945,
under the trade names of Kisan, Sunflower and Camel. During the 1970s and
1980s, the company shifted its focus to new business opportunities in the IT
and computing industry, which was at an introductory stage in India at the
time. Today, the company is a leading Information Technology, Consulting
20
and Business Process Services Company across the Globe. Services offered
by Wipro includes, Banking, Financial services and Insurance (BFSI),
Healthcare and Life Sciences (HLS), Retail, Consumer Goods, Transport
and Government (RCTG), Energy, Natural resources and Utilities (ENU),
Manufacturing and Hi-tech (MFG) and Global Media and Telecom (GMT).
It delivers end to end services across the Oracle product spectrum including
E-Business suite, Oracle Cloud applications and Engineer’s systems. It’s
connected Enterprise services include Digital Customer Experience
Management (DCXM) and Encore (Next Generation Commerce solution).
Wipro delivers winning Business outcomes through its deep industry
experience and a 360 degree view of “Business through Technology” –
helping clients create successful and adaptive businesses.
On June 7, 1977 the name of the Company changed from Western
India Vegetable products Limited to WIPRO Products Limited. And in
1982, the name was changed from WIPRO Products limited to WIPRO
Limited.
At the core of WIPRO is the “Spirit of WIPRO” Spirit of WIPRO
identifies three core values:
Intensity to win
1. Make customers successful
2. Team, innovate, excel
21
Act with sensitivity
1. Respect for the individual
2. Thoughtful and Responsible
Unyielding Integrity
1. Delivering on commitments
2. Honesty and fairness in action
The company had taken quality initiatives as
1. SEI-CMM Level 5, Worlds first IT Service Company 1998
2. Six-Sigma, World’s first IT Service Company, 1999.
3. PCMM Level 5, World’s first Software Company, 2001
4. ISO 9001 Compliant by 1995
5. Over 3350 employees trained in six sigma with 120 certified black
belts.
Some Facts about Wipro Ltd.
Wipro is also one of the leading IT companies in India. Its total
employees were 1,72,912 as on 31st March, 2016. Total income of the
company was Rs.47,456.1 crore for the year 2015-16 with the net profit of
Rs.8,099 crore. The company’s total assets were Rs.59,177 crore as on 31st
March, 2016.
22
Awards and Recognition
1. Wipro won “Excellence in Diversity and Inclusion” award and
“Employee with best Employee Health and Wellness Initiative”
award at SHRM India HR Awards 2016.
2. Wipro was awarded runners up in “Excellence in Talent Sourcing and
Staffing” at SHRM India HR Awards 2016.
3. Wipro won the Platinum “Arogya world Healthy Workplace” FY
2016 award in the Health and Wellness category.
4. WIPRO receives Silver class sustainability Award 2017 in Robeco
SAM’s annual Corporate Sustainability Assessment (CSA).
5. In March 2015, WIPRO has been recognized as the World’s most
ethical company by US-based Ethisphere Institute for the fourth
Consecutive year.
6. Wipro won Gold Award for integrated security Assurance Service
(isas) under the “Vulnerability Assessment, Remediation and
Management” category of the 11th Annual 2015 information security
PG’s Global Excellence Awards.
7. Wipro won 7 awards, including best managed IT services and Best
System Integrator in the CIO Choice Award 2015, India.
23
8. In 2014, Wipro was ranked 52nd among India’s most trusted brands
according to the Brand Trust Report, a study conducted by Trust
Research Advisory.
9. Wipro was ranked 2nd in the Newsweek 2012 Global 500 Green
Companies.
10. Wipro received the ‘NASSCOM Corporate Award for Excellence in
Diversity and Inclusion 2012, in the category ‘Most Effective
implementation of practices and Technology for persons with
Disabilities.
11. In 2012, it was awarded the highest ranking of stakeholder value and
Corporate Rating 1 (SVG 1) by ICRA Limited.
Tech Mahindra Ltd.
Tech Mahindra is one of the world’s leading global systems
integrator, communication service providers and business transformation
consulting organization, focused primarily on the telecommunications
industry. Tech Mahindra has recently expanded its IT portfolio by acquiring
the leading global business and information technology services company,
Mahindra Satyam (earlier known as Satyam Computer Services) after
bidding for Satyam Computer services during 2008-2009 after the Satyam
scandal with an offer of Rs 58.90 a share for 31% stake in the Company and
24
resulted as a highest bidder to acquire a controlling stake in the Company.
This was one of the largest merger deals in India’s Tech Industry.
Tech Mahindra was incorporated in 1986 when Mahindra and
Mahindra Started a joint venture with British Telecom as a technology
outsourcing firm. 30% stake was sold to Mahindra and Mahindra at a break
up of 5.5% in December 2010, 14.1 % in August 2012 and the remaining
which marked the exit of British Telecom form Tech Mahindra. Tech
Mahindra help businesses bloom in the connected world, offering innovative
and customer-centre information through transformational digital initiatives
including digital banking, smart cities and big data analytics, enabling
Enterprises, Associates and the society to rise. Tech Mahindra offers a
number of services like IT services which includes solution integration,
application
development
and
management,
consulting,
application
management, infrastructure management and revenue management services.
Vision of the company is that “We will Rise to e among the top three
leaders in each of our chosen market segments while fostering innovation
and inclusion”.
Tech Mahindra anchor’s on its quality all time and aims to top
customer expectations. It is certified under various standards to meet clients
demands successfully assessed at CMMI Dev and SVCV 1.3 L5, TMMi L5,
TL 9K, ISO 13485, Auto Spice, AS9100:2009 (Standard for Aerospace
domain), ISO 14001 and OH SAS 18001 standards for commitment to
health, safety and environment. ISO 22301:2012(societal security)
25
Some Facts about Tech Mahindra Ltd.
Tech Mahindra is also one of the leading IT companies in India. Its
total employees were 1,05,432 as on 31st March, 2016. Total income of the
company was Rs.22,078.2 crore for the year 2015-16 with the net profit of
Rs.3,220 crore. The company’s total assets were Rs.20,650 crore as on 31st
March, 2016.
Awards and Recognition
Mr C P Gurnani, Managing Director and Chief Executive Officer was
awarded the Best CEO of the year Award at Forbes India Leadership
Awards 2015. Awards and Recognitions received by the Company during
the year 2015-16 include:
1. Golden Peacock Award in Innovation
2. National Award for Supply chain and Logistics Excellence.
3. ISG UK and Ireland Paragon Award for Collaboration.
4. Indo American Corporate Excellence Award for Excellence in CSR.
5. European IT Excellence Awards
6. Golden Peacock Award for Risk Management.
7. Deloitte Tech Fast 50 India 2015 program
8. Forbes 100 Middle East-Global meets Local 2015 Award
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9. Golden Peacock HR Excellence Award for outstanding People
Management Practices.
10. ET Telecom Awards for Cloud Technology
HCL Technologies Ltd.
HCL Hindustan Computers Limited, a Leading Global Top IT
Company in India is one of India’s –the original IT garage start-ups and a
pioneer of India’s IT innovation heritage. HCL Technologies works with
clients in the areas that impact and redefine the core of their business. HCL
Technologies operates across a number of sectors like aerospace, defense,
automotive, consumer electronics, energy and utilities, financial services,
government, industrial manufacturing, life sciences and healthcare, media
and entertainment, mining and natural resources, public services, retail and
consumer, semiconductor, server and storage, telecom, travel, transportation,
logistics and hospitality. HCL Technologies after its Initial public Offer
(IPO) in 1999, focused on IT Consulting, enterprise transformation, remote
infrastructure, management, engineering and R&D and Business Process
Outsourcing (BPO).
The Company was started in 1976, by a group of six engineers led by
Shiv Nadar. They made personal computers under the name Micro comp
Limited. On August 1976, the Company was renamed HCL. Then in 1980’S
and 1990’s when there was an explosive growth of IT Industry in India,
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shares services and outsourcing concept was introduced and India always
maintained its competitive edge as the destination of choice for nearly 80%
of European and US outsourcing firms, with HCL as a leading IT
outsourcing Company. On November 1991, a company called HCL
Overseas Ltd was incorporated as a provider of technology development
services, commencing its business operations on 10 February 1992. In July
1994, the Company name was changed to HCL Consulting Limited and in
due course to HCL Technologies Limited on 6th October 1999, for a better
reflection of its activities. Between 1991 and 1999, the Company expanded its
Software development capacities to the US, European and APAC markets.
The vision of the company is “To be the technology partner of choice
for forward looking customers by collaboratively transforming technology into
business advantage.” Mission of the company is that “We will be the employee
of choice and the partner of choice by focusing on our stated values of
employees First, Trust, Transparency, Flexibility and Value Centricity”.
Some Facts about HCL Ltd.
HCL Ltd. is also one of the leading IT companies in India. Its total
employees were 1,03,391 as on 31st March, 2016. Total income of the
company was Rs.14,402.11 crore for the year 2015-16 with the net profit of
Rs.4,733.68 crore. The company’s total assets were Rs.26,600.38 crore as on
31st March, 2016.
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Awards and Recognitions
1. HCL has been recognized as an “outstanding contributor” to the VLS/
Embedded Design Industry in the Corporate category, by Mentor
graphics corporation and Silicon India, at the Leadership Awards
2015.
2. HCL has been ranked No. 1 among Indian ESP’s and No. 4 globally
in terms of revenues by H+S in its report “H+S Engineering Services
Top 20.”
3. 2015- Aecus Innovations Award for implementing an operational
control centre for Unilever.
4. 2014- Best governed Company by the Asian Centre for Corporate
Governance and Sustainability.
5. 2014-Outstanding Company of the year at CNBC-TV18’s India
Business Leader Awards.
6. HCL has global partnership with several leading Fortune 1000 firms,
including several IT and technology majors.