Uploaded by Samantha Dujour

17. Social Support-1

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Social Support
Discussion Question:
Who are your sources of social support?
Take-Away Points
• Vocab: social support, person-centered messages, cognitive
complexity
• What impact does social support have on stress and mental and
physical health outcomes?
• What are the five types of social support? Know the definitions of
each and be able to identify an example.
• What is a person-centered message? To what type of social support
does it apply?
• Be able identify when a message is low, moderate, and high in
person-centeredness
• How does cognitive complexity relate to person-centered messages?
Social Support, defined
• By Mattson & Hall:
• “transactional communicative process, including verbal and/or
nonverbal communication, that aims improve an individual’s
feelings of coping, competence, belonging, and/or esteem”
Segrin (2006) says that family interactions influence
mental health and vice versa.
Communication also impacts physiological responses in
positive or negative ways.
Stress hormones, heart rate,
blood pressure, immune
functioning
Mortality
The stress-buffering hypothesis says social support can
shield the negative effects of stress.
Low Social Support
Event
Higher
Stress Level
The stress-buffering hypothesis says social support can
shield the negative effects of stress.
High Social Support
Event
Lower
Stress Level
Health Benefits of Social Support
• Psychological adjustment
• Improved efficacy
• Better coping with upsetting events
• Resistance to disease
• Recovery from disease
• Reduced mortality
Take-Away Points
• Vocab: social support, person-centered messages, cognitive
complexity
• What impact does social support have on stress and mental and
physical health outcomes?
• What are the five types of social support? Know the
definitions of each and be able to identify an example.
• What is a person-centered message? To what type of social support
does it apply?
• Be able identify when a message is low, moderate, and high in
person-centeredness
• How does cognitive complexity relate to person-centered messages?
Types of Social Support
• Emotional
• Esteem
• Network
• Information
• Tangible
Types of Social Support
• Emotional social support: communication that meets an
individual’s emotional or affective needs
• Ex. Barrera et al. (2004) found that siblings of children with cancer
who reported more emotional social support reported less anxiety
and fewer behavioral problems.
• Ex. Crnie et al (1983) found that perceived emotional support
moderated effects of stress on mothers with premature babies
Types of Social Support
• Esteem support: communication that bolsters an individuals’
self-esteem or beliefs in their ability to handle a problem or
perform a needed task (“you can do it!”)
• Ex. Coulson et al. (2007) examined online social support within a
Huntington’s disease online support group and found that 21.7% was
esteem support
Types of Social support
• Network support: communication that affirms individuals’
belonging to a network
• Ex. Koopman et al. (1998) found that larger networks were
associated with less mood issues, particularly among those patients
with higher stress
• Ex. Durkheim (1951), those with few social ties are more likely to
commit suicide
Types of Social support
• Informational support: communication that provides useful or
needed info
• Ex. Heh et al (2003) found that Taiwanese women who received
informational support about postnatal depression six weeks after
birth had lower depression
Types of Social support
• Tangible support: any physical assistance provided by others
• Ex. making a meal, cooking without salt, not drinking, driving
someone to the doctor
• Ex. Dr. Hall’s experience with triplets; people came to hold babies,
change diapers, bring diapers
Imagine the following scenario:
You have a good friend, Beth. Beth is paying her own way through
college by working as a waitress. However, Beth just broke her leg
while skiing. Now she is really worried about the medical
expenses and the fact that she cannot waitress with a broken leg.
As her good friend, come up with examples of how you could
enact each type of social support:
•
•
•
•
•
Emotional
Esteem
Network
Information
Tangible
Take-Away Points
• Vocab: social support, person-centered messages, cognitive
complexity
• What impact does social support have on stress and mental and
physical health outcomes?
• What are the five types of social support? Know the definitions of
each and be able to identify an example.
• What is a person-centered message? To what type of social support
does it apply?
• Be able identify when a message is low, moderate, and high in
person-centeredness
• How does cognitive complexity relate to person-centered messages?
Oh no!
• Your good friend, Jill, has just gotten in a huge fight with her
boyfriend. Jill wants Jack to meet her parents, but Jack doesn’t
want to because they haven’t been dating very long. Jill calls you
crying.
• Write a sentence or two about what you would say to Jill to give her
emotional social support
How do we give good emotional support?
• Use person-centered messages
• Acknowledge other person’s feelings
• Legitimize feelings
• Situate feelings within broader context
• Don’t
• Bring it back to yourself
• Tell them what they should be feeling
• Discount/ignore their feelings
Evaluate the following breast cancer support group
message for person-centeredness…
• “There are many of us here who would have jumped for joy to have
only one positive node. I am not minimizing your concern, but
your condition could be worse. Even with my 4 positive nodes I
have never felt my diagnosis was really, really bad. ”
Evaluate this message for person-centeredness…
• Gee, man, that really sticks. Tell you what... My friend is having a
party tomorrow night. How about we go and it can take your mind
off things?
Evaluate the following message for personcenteredness…
• I understand how frustrating it is to study for a test and then do
pretty bad on it. It makes you angry and hurt and takes away a lot
of self confidence. Sometimes you wonder if it’s even worth trying.
But it doesn’t mean you’re dumb or anything like that. And maybe
you’ve earned what kind of questions the teacher wants you to
think about the material. So, although it’s probably hard to look at
it this way, maybe you’ve learned something really important that
can help you in the future.”
What’s wrong with this message?
• Jack doesn’t want to go with you? He’s an idiot! But, this isn’t the
end of the world, you know. I mean, it’s not the worst thing that
could happen to you, and to be honest, your parents may not even
like Jack.
Go back to what you wrote you would say to Jill…
• Would you revise your statement according to what we talked
about?
Think of a person your own age
that you like. Describe this
person’s habits and
mannerisms, -focusing on the
personal characteristics rather
than physical traits- which
characterize a number of
different people.
Scoring Cognitive Complexity
• FYI – this test is called the Role Category Questionnaire
• Typically, you would do this for both a liked and disliked other.
Because of that, we are going to multiple your score by 2.
• Scoring
• Cross off: any physical descriptions (e.g., short, pretty, ripped) or
repeated adjectives (e.g., funny, humorous)
• Count: the remaining adjectives
• 25 or higher is considered “high” cognitive complexity
Cognitive complexity refers to the number of personal
constructs we use to classify others.
Higher
Cognitive
Complexity
Better
Social
Perception
Skills
More
PersonCentered
Messages
Take-Away Points
• Vocab: social support, stress-buffering hypothesis, personcentered messages, cognitive complexity
• What impact does social support have on stress and mental and
physical health outcomes?
• What are the five types of social support? Know the definitions of
each and be able to identify an example.
• What is a person-centered message? To what type of social support
does it apply?
• Be able identify when a message is low, moderate, and high in
person-centeredness
• How does cognitive complexity relate to person-centered messages?
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