MINISTRY OF EDUCATION AND TRAINING UEH UNIVERSITY - COLLEGE OF BUSINESS SCHOOL OF INTERNATIONAL BUSINESS - MARKETING FINAL ESSAY Course: ENTERPRISE RESOURCE PLANNING (ERP) APPLIED TO LOGISTICS SUPPLY CHAIN MANAGEMENT Student name: Nguyen Thi Anh Nguyet Class - Batch: IBC01 - K46 Major: International Business Lecturer: MSc. Trinh Huynh Quang Canh Ho Chi Minh City, December 2nd, 2022 ENDORSEMENT This essay is developed and processed by me alone, not copied from any other organizations and individuals' articles. If any cheating is detected, I will take full responsibility for my score. LECTURER’S NOTE ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… ………………………………………………………………………………………………… TABLE OF CONTENTS ENDORSEMENT 2 LECTURER’S NOTE 2 TABLE OF CONTENTS 3 MAIN CONTENT 4 PART 1: TRANSPORTATION PROBLEM 4 1. VINAMILK SCENARIO 4 2. SOLVE THE PROBLEM 6 PART 2: INVENTORY PROBLEM 8 1. CO.OPMART SCENARIO 8 2. BASIC EOQ MODEL FOR 2ND SCENARIO 10 3. SOLVE THE PROBLEM 10 4. INVENTORY ANOMALY 11 5. SOLVE THE ANOMALY PROBLEM 12 REFERENCES 14 MAIN CONTENT PART 1: TRANSPORTATION PROBLEM 1. VINAMILK SCENARIO Vinamilk is the leading company in Vietnam in the field of production and distribution of dairy products. Along with the development of Vietnam's dairy industry, the Vinamilk brand has a 46-year history of development with many brands accompanying the years such as 100% fresh milk, Ong Tho condensed milk, Dielac baby formula... Consumers understanding and market sensitivity are important factors that help Vinamilk create a diversified product portfolio that satisfies all audiences from infants, children, adults, teenagers, women, the elderly… and capture the shift in new consumption trends. Vinamilk is also the only billiondollar brand in the Top 25 leading F&B brands of Forbes Vietnam. According to the financial report of the third quarter of 2022 announced by Vinamilk, total revenue reached 16,094 billion VND, stable over the same period. Notably, revenue in the third quarter of 2021 reached a peak, surpassing 16,000 billion VND for the first time in the context of social isolation causing some other businesses to break their supply chains while Vinamilk promoted its advantage nationwide and achieved positive business results. With the investment and development of a dairy farm system throughout Vietnam, Vinamilk has a self-sufficient milk natural resource of international standards. After collecting natural milk at the farms, trucks deliver them to manufacturing plants for processing and packaging the finished products. One of the company's main products is canned fresh milk. Raw milk is squeezed from cows at 3 farms: ● Farm 1: At Yen Son, Tuyen Quang province ● Farm 2: At Yen Dinh, Thanh Hoa province ● Farm 3: At Thai Hoa, Nghe An province They are then transported by trucks to 4 manufacturing plants: ● Plant 1: At Tien Son, Bac Ninh province ● Plant 2: At Lam Son, Thanh Hoa province ● Plant 3: At Cua Lo, Nghe An province ● Plant 4: At Huong Son, Ha Tinh province For many years, the company has adopted a transportation strategy based on calculating the distance a truck has to travel from farms to manufacturing plants. The current strategy is as follows: ● Yen Son farm is located furthest from factories, so all milk from this farm will be delivered to the nearest factory (Tien Son), with any surplus going to the plant in Lam Son. ● The factory in Huong Son is located furthest from the farms, so the nearest farm (Thai Hoa) will ship all the raw milk there, with any surplus going to the plant in Cua Lo. ● The farm in Yen Dinh will supply the remaining needs of the manufacturing plants. An estimate of the production from each farm has been made for the upcoming producing batch, and each facility has been given a specific amount from the overall supply of raw milk. This information is given in Table 1.1. Farm Output Warehouse Allocation Yen Son 105 Tien Son 50 Yen Dinh 35 Lam Son 75 Thai Hoa 60 Cua Lo 30 Huong Son 45 Total 200 Total 200 Table 1.1. Estimated output from each farm and allocation for each manufacturing plant Unit: Truckloads Current shipping plan of Vinamilk is shown as Table 1.2 below. From/To Plant Farm Tien Son Lam Son Cua Lo Huong Son Yen Son 50 55 0 0 Yen Dinh 0 20 15 0 Thai Hoa 0 0 15 45 Table 1.2. Current shipping plan of Vinamilk from farms to manufacturing plants Unit: Truckloads The shipping cost per truckload is illustrated in Table 1.3. From/To Plant Farm Tien Son Lam Son Cua Lo Huong Son Yen Son $186 $218 $355 $406 Yen Dinh $267 $242 $337 $444 Thai Hoa $508 $351 $204 $353 Table 1.3. Shipping cost from farms to manufacturing plants From the information given above, the total shipping cost of Vinamilk is calculated: Total shipping cost = 50*$186 + 55*$218 + 20*$242 + 15*$337 + 15*$204 + 45*$353 = $50,130 They are currently reevaluating the current shipping strategy to evaluate if VINAMILK can create a new shipping strategy that would cut the overall delivery cost to an absolute minimum. 2. SOLVE THE PROBLEM ● Variable: Xij = number of truckloads (i = 1,2,3 and j = 1,2,3,4) ● Objective: Minimize Total Shipping Cost = 186X11 + 218X12 + 355X13 + 406X14 + 267X21 + 242X22 + 337X23 + 444X24 + 508X31 + 351X32 + 204X33 + 353X34 ● Constraint: ○ Supply: X11 + X12 + X13 + X14 = 105 X21 + X22 + X23 + X24 = 35 X31 + X32 + X33 + X34 = 60 ○ Demand: X11 + X21 + X31 = 50 X12 + X22 + X32 = 75 X13 + X23 + X33 = 30 X14 + X24+ X34 = 45 ● Result (Excel SOLVER and QM Windows): ● Explanation: ○ From the farm at Yen Son (Tuyen Quang): ■ Deliver 50 truckloads to plant at Tien Son (Bac Ninh) ■ Deliver 40 truckloads to plant at Lam Son (Thanh Hoa) ■ Deliver 15 truckloads to plant at Huong Son (Ha Tinh) ○ From the farm at Yen Dinh (Thanh Hoa): ■ Ship all 35 truckloads to plant at Lam Son (Thanh Hoa) ○ From the farm at Thai Hoa (Nghe An): ■ Transport raw milk to 2 manufacturing plants Cua Lo (Nghe An) and Huong Son (Ha Tinh), each factory received 30 truckloads. => TOTAL SHIPPING COST: $49,290 (MINIMUM) PART 2: INVENTORY PROBLEM 1. CO.OPMART SCENARIO Co.opmart is a Vietnamese supermarket brand under the Ho Chi Minh City Union of Commercial Cooperatives (Saigon Co.op), operated according to the cooperative collective economic model. In 2021, under the impact of the epidemic and the prolonged social distancing, many businesses had to stop operating, resulting in a decrease in people's income, thereby changing consumers' shopping behavior and consumption habits, following the trend of tightening spending and giving priority only to essential products. Vietnam's retail industry was also hit hard when it dropped to 3.8% over the same period, the lowest level since 2015, in which Ho Chi Minh City alone. Ho Chi Minh City dropped to 21.9%. Under such difficult conditions, by the end of 2021, Saigon Co.op only achieved sales of VND 30,671 billion, down 7.8% compared to 2020; Network development was also greatly affected by the epidemic, with only nearly 40 new points of sale added, including Co.opmart, Co.op Food, Co.op Smile, Cheers and Finelife. Co.opmart is currently the enterprise with the most supermarkets in Vietnam, with more than 128 supermarkets and hypermarkets. Due to that, Co.opmart must maintain an inventory of each type of product. Co.opmart stores products in warehouses, from which goods are transported continuously to its supermarkets, hypermarkets, etc. When the inventory level of a certain specific product is low, the distribution department will place orders with the manufacturing plants to replenish the inventory. The additional quantity will then be delivered by truck to Co.opmart's warehouse after 10 working days from the order date. An example of Co.opmart inventory problem product in this essay is Dielac baby formula (Vinamilk). The regular monthly consumption of this baby formula is 650 cans of milk per month. Therefore, Co.opmart's current inventory policy is to order 1,300 cans of milk every two months. Orders are placed in time for delivery when inventory just runs out, so inventory levels roughly follow the cog pattern over a year shown in the figure. This model is a popular model for inventory levels. However, is Co.opmart's current policy the optimal policy to save the most costs? Although reducing the amount of inventory will increase the ordering cost and frequency, it will also decrease a large part of the inventory cost. Therefore, Co.opmart needs to consider different costs to come up with the best costsaving policy. First of all, the first cost that needs to be considered in this inventory problem is the cost of purchasing. Vinamilk sets the price with Co.opmart at $12 a can of formula. Besides, labor costs and overhead costs also need to be taken into account. The average labor cost for Co.opmart warehouse staff is $17 per hour, and approximately 5 hours of labor are involved in ordering, resulting in a total labor cost of $85. Overhead costs (supervision, office space, etc.) are estimated to be $35. The sum of these two costs is $120. When Co.opmart receives a shipment of cans of baby formula from Vinamilk, there are a number of additional costs with holding these cans in inventory until they are sold. The most important of these costs are the cost of capital tied up in inventory. Suppose that currently there are 1,300 cans of Dielac baby formula in inventory. The purchase of these 1,300 cans required an expenditure of 1,300 ($12 per can) = $15,600, and this money will not be regained until the cans of baby formula are sold. If this capital of $15,600 were not tied up in these cans of formula, Co.opmart would have other opportunities to use the money that would earn an attractive return, and it is called opportunity cost of this capital. The Co.opmart controller estimates that the cost of capital tied up is 20 percent per annum. For instance, if the average number of Dielac formula cans during one year is 650, then the cost of capital tied up in this inventory that year is 0.2 (650 cans) ($12 per can) = $1,560. The other kinds of costs associated with holding Dielac baby formula cans in inventory include: ● The cost of leasing the warehouse space for storing the formula cans. ● The cost of insurance against loss of inventory by fire, theft, vandalism, etc. ● The cost of personnel who oversee and protect the inventory. ● Taxes that are based on the value of inventory. On an annual basis, the sum of these costs is estimated to be 8 percent of the average value (based on Co.opmart’s purchase price) of the inventory being held. Adding this 8 percent to the 20 percent for the cost of capital tied up in inventory gives 28 percent per year. Therefore, the total annual cost per can associated with holding formula cans in inventory is: 0.28 ($12 per can) = $3.36 per can. 2. BASIC EOQ MODEL FOR 2ND SCENARIO ● Annual demand: 15,600 cans ● Setup cost: $120 ● Unit holding cost: $3.36 per can ● Lead time: 10 days ● Working days per year: 360 days 3. SOLVE THE PROBLEM ● Analytical Let: Q = Optimal order quantity ASC = Annual Setup Cost D = Annual Demand = 15,600 AHC = Annual Holding Cost K = Setup cost = $120 h = Unit holding cost = $3.36 Objective: Minimize TVC = ASC + AHC We have: ASC = 𝐷 K 𝐷 AHC = 𝐷 h 2 Minimize Cost => ASC = AHC 𝐷 𝐷 => 𝐷 K = => 𝐷2 = 2 h 2𝐷𝐷 ℎ 2𝐷𝐷 ℎ => Q = √ 2∗120∗15,600 3.36 =√ = 1,055.60 Conclusion: The optimal order quantity is 1,055.60 formula cans, with minimum total variable cost is $3,546.81. 4. INVENTORY ANOMALY The cost incurred when a shortfall develops is the final expense that could be incurred as a result of Co.opmart's inventory policy. In reality, the shortage actually can happen due to either a delay in Vinamilk’s delivery or larger-than-usual sales orders while the delivery is in transit. Among the significant effects are: ● Customer displeasure, which could lead to a loss of goodwill and some potential future sales. ● The probable need for Co.opmart to reduce the price it charges for formula cans that are delivered late to appease its customers and get them to accept the delay. ● Accepting late payments for tires that were delivered late, which caused revenue to be delayed. ● The expenditures associated with the increased record-keeping and labor expenses needed for out-of-stock cans. The total cost as a result of these effects is roughly proportional to both the quantity and duration of the shortage of formula cans. The shortage annual cost is $6.80 multiplied by the average number of cans that are unavailable throughout the year. 5. SOLVE THE ANOMALY PROBLEM ● Analytical Let: Q* = Optimal order quantity ASC = Annual Setup Cost S = Optimal maximum shortage AHC = Annual Holding Cost D = Annual Demand = 15,600 AShC = Annual Shortage Cost K = Setup cost = $120 h = Unit holding cost = $3.36 p = Unit shortage cost = $6.80 Objective: Minimize TVC = ASC + AHC + AShC We have: ASC = 𝐷∗ K 𝐷 AHC = h (𝐷∗−𝐷)2 2𝐷∗ 𝐷2 AShC = p 2𝐷∗ 2𝐷𝐷 ℎ Minimize Cost => Q* = √ 𝐷+ℎ 𝐷 √ = 1,290.30 ℎ and S = (ℎ+𝐷) Q* = 426.71 Conclusion: The optimal order quantity is 1,290.30 formula cans and optimal maximum shortage is 426.71 orders, with minimum total variable cost is $2,901.65. REFERENCES Báo Công Thương. (2022, April 29). Saigon Co.op sẽ chuyển đổi mạnh mẽ trong năm 2022 để giữ vững thị phần. Saigon Coop. Retrieved December 2, 2022, from http://www.saigonco-op.com.vn/tintucsukien/saigon-coop-se-chuyen-doi-manh-metrong-nam-2022-de-giu-vung-thi-phan_6030.html Development history. (n.d.). Vinamilk. Retrieved December 2, 2022, from https://www.vinamilk.com.vn/en/development-history/ Hà Thu. (2022, October 31). Vinamilk: Doanh thu quý 3/2022 ổn định, dòng tiền từ hoạt động kinh doanh cải thiện. VnEconomy. Retrieved December 2, 2022, from https://vneconomy.vn/vinamilk-doanh-thu-quy-3-2022-on-dinh-dong-tien-tu-hoatdong-kinh-doanh-cai-thien.htm Nguyen, M. (2022, May 4). Vietnam: leading supermarket chains by number of outlets 2022. Statista. Retrieved December 2, 2022, from https://www.statista.com/statistics/1016562/vietnam-leading-hypermarketsupermarket-chains-by-outlet-number/ Subordinate units. (n.d.). Vinamilk. Retrieved https://www.vinamilk.com.vn/en/subordinate-units December 2, 2022, from