Project Charter: Menu Tablets
DATE: 31/12/2022
Project Summary
Implementation of tabletop menu tablets in the bar sections of the North and
Downtown Sauce & Spoon
Project Goals
● Implement tabletop menu tablets in the bar sections of the North and
Downtown to improve dining experience
● Decrease average table turn times to 30 minutes by using the tabletop menu
● Increase the product mix by showing menu addons and coupon
● Train the employees to integrate new system with the current system
● Increase daily guest counts by 10%
● Cut food waste by 25% by Q2
● Increase appetizer sales by 15% Overall by Q2
Deliverables
● Table top tablets menu
● Training materials for the staff on how to use the tablets
● Food waste estimation and reduction by letting customer customize menu from
the tablets
● Table turn reduction
● Display menu addons and coupon on the tablets
Scope and Exclusion
In-Scope:
● Implementation of table top menu in bar sections
● Training sessions for employees
● Only in North and Downtown
Out-of-Scope:
● Table top menu in others sections and branch
●
Benefits & Costs
Benefits:
● Reduce food waste
● Increase revenue
● Increase customer satisfaction
Costs:
● Train materials and fees $10000
● Hardware and Software Implementation $ 30000
● Maintenance (IT Fees through EOY) $5000
● Update website and menu design fee $ 5000
● Other customization fees $ 550
Appendix:
1. Reallocate payroll