10/17/22, 10:20 AM ClearPass Error Codes ClearPass Error Codes A: Error_code Error_code_string 0 101 102 103 104 105 106 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 6001 6002 6003 6101 6102 Success Failed to perform service classification Failed to perform policy evaluation Failed to perform posture notification Failed to query authstatus Internal error in performing authentication Internal error in RADIUS server User not found Password mismatch Failed to contact AuthSource Failed to classify request to service AuthSource not configured for service Access denied by policy Failed to get client macAddress to perform webauth No response from home server No password in request Unknown CA in client certificate Client certificate not valid Client certificate has expired Certificate comparison failed No certificate in authentication source TLS session error User authentication failed Search failed due to insufficient permissions Authentication source timed out Bad search filter Search failed Authentication source error Password change error Username not available in request CallingStationID not available in request User account disabled User account expired or not active yet User account needs approval User account has exceeded bandwidth limit User account has exceeded session duration limit User account has exceeded session count limit Unsupported Tacacs parameter in request Invalid sequence number Sequence number overflow Not enough inputs to perform authentication Authentication privilege level mismatch https://community.arubanetworks.com/browse/articles/blogviewer?blogkey=208eaa29-7208-42fa-9a63-d1e62f4d6fc8 1/2 10/17/22, 10:20 AM 6103 6201 6202 6203 6204 6301 6302 6303 6304 9001 9002 9003 9004 9005 9006 9007 9008 9009 9010 9011 9012 9013 9014 9015 9016 9017 9018 9019 5001 5002 5003 5004 5005 5006 5007 5008 5009 ClearPass Error Codes No enforcement profiles matched to perform authentication Authorization failed as session is not authenticated Authorization privilege level mismatch Command not allowed No enforcement profiles matched to perform command authorization New password entered does not match Empty password Change password allowed only for local users Internal error in performing change password Wrong shared secret Request timed out Phase2 PAC failure Client rejected after PAC provisioning Client does not support posture request Received error TLV from client Received failure TLV from client Phase2 PAC not found Unknown Phase2 PAC Invalid Phase2 PAC PAC verification failed PAC binding failed Session resumption failed Cached session data error Client does not support configured EAP methods Client did not send cryptobinding Could not contact the OCSP server RADIUS protocol error Client sent conflicting identities Internal Error Invalid MAC Address Invalid request received Insufficient parameters received Query - No MAC address record found Query - No supported actions Query - Cannot fetch MAC address details Request - MAC address not online Request - No MAC address record found https://community.arubanetworks.com/browse/articles/blogviewer?blogkey=208eaa29-7208-42fa-9a63-d1e62f4d6fc8 2/2