SHANMUGAM.C
No.3/321, Venkateshapuram
Mobile:+91 6381921688
Pakkam Thiruvallur 602024
Email: jayashan413@gmail.com
OBJECTIVE
Devoted and organized individual with 7 years experience in analyzing marketing and
promotional activities; and soliciting new client relationships with aim of increasing sales
department effectiveness; rich experience in Training Management, Store Operations
Management, Retail Management, Merchandizing, Business Development, Sales & Marketing,
Customer Relationship Management and Team Management with reputed companies
INITIATIVES FOR BUSINESS DEVELOPMENT:
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Started and now Heading the Projects Like Managers Development Program, SA
Development program, Attirtion Control Program, Festival Sales contest to increase the
sales.
Has the ability of Closing the sales effectively, Developing positive attitude in Business,
leadership and Communication skills
Refresher training and Morning Meetings.
CORE COMPETENCIES
Formulating strategies and reaching out to the unexplored market segments / customer groups for
business expansion.
Analyzing latest market trends and tracking competitors’ activities and providing valuable inputs for
fine tuning sales & marketing strategies.
Implementing sales & store concepts to generate sales for achievement of targets.
Coordinating promotional activities for Cross sell, new releases & special products.
Developing Standard operating procedures and formats for smooth Operations and proper control in
consultation with the Management.
Taking adequate measures to monitor and analyze the performance of vendors and other units
pertaining to cost, quality and delivery norms.
Handling product planning and range designing; ensuring optimum inventory levels for achieving
cost savings.
Creating and sustaining a dynamic environment that fosters development opportunity and motivates
high performance in team
Professional Experience
Senior Sales officer
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One Point solutions
(Jan 2016- May 2018)
Handeled the team of 15 members in a team
Responsibility for daily/Monthly target
Managed the operations and admin
Coached team members on achieving targets and developing necessary skills to get results
Identified team strength and weakness by the required task and get the steps to improve
Evaluating and determining the team success to the perfect output
Maintaining a team of without any miscommunication and setting the goals to work
collaboratively
Handling external Audit and maintainance of better standard
Organizing team initiatives in good standards
Lead and motivate the team
Solving the customer issues and handling it
Associate and Team leader
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(Dec 2018 – Aug 2021)
Promoting kotak finance which is new to Finance industry
First Kotak staff in Chennai to be placed in store as Sales officer
Managed sales, training and group coordination
Responsibility for daily/monthly target
Expert at delivering 200 plus numbers on festival season
Coached over 30 members targeting sales and new hires and tenured Training for them.
Coached motivated and developed all Sales associates
Expert at delivering 150+ numbers per month
Trained DST’s and Quality team to responsibilities
Finished my monthly target on time and couched my teammates to achieve the target.
Trained over 30+ members and sent to other stores
Won every month sales certification and appreciation from the Management
Highest penetration on achieving Hospicash (kotak Insurance)
Having control on Deliquency every month
Team leader
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Kotak MahindraBank Limited
Bankzone
(Apr 2014- Nov 2015 )
Sold credit card and add on card
Sold all cards (SBI,HDFC,ICICI,RBL)
Deliverd more than 2000 credit cards to the customers
Convey brand information to customers and resond to quesyions they inquire
Increased credit card base
EDUCATION
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M.sc in Vellore institute of technology (VIT) ( Electonis and communication science)
(Pursuing)
Bsc in Jaya college of Arts and Science with 88% (2011)
12th from Jaya matriculation Higher secondary school with 61%
10th from Jaya matriculation Higher secondary school with 70%
PERSONAL SNIPPETS
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Fathers Name:
M.Chandran
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Date of Birth:
2nd March 1991
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Languages Known:
English, Tamil , Hindi(beginner)
DECLARATION
I hereby assure you that the above given information are true to best of my knowledge.
Date:
Place: Chennai.
(Shanmugam.C)