Higher Nationals
Internal verification of assessment decisions – BTEC (RQF)
INTERNAL VERIFICATION – ASSESSMENT DECISIONS
Programme title
BTEC Higher National Diploma in Computing
Assessor
Unit(s)
Assignment title
Student’s name
Internal Verifier
Unit 03:
Professional Practice
Work Related Learning Report: Design and Deliver a Training
Programme
Mohamed Firous Mohamed Shahidh
List which assessment
criteria the Assessor has
awarded.
Pass
Merit
Distinction
INTERNAL VERIFIER CHECKLIST
Do the assessment criteria awarded
match those shown in the assignment
brief?
Is the Pass/Merit/Distinction grade
awarded justified by the assessor’s
comments on the student work?
Has the work been assessed
accurately?
Y/N
Y/N
Y/N
Is the feedback to the student:
Give details:
• Constructive?
• Linked to relevant assessment
criteria?
Y/N
Y/N
• Identifying opportunities for
improved performance?
Y/N
• Agreeing actions?
Y/N
Does the assessment decision need
amending?
Y/N
Assessor signature
Date
Internal Verifier signature
Date
Programme Leader signature (if
required)
Date
Confirm action completed
Remedial action taken
Give details:
Assessor signature
Date
Internal Verifier
signature
Date
Programme Leader signature
(if required)
Date
Higher Nationals - Summative Assignment Feedback Form
Student Name/ID
Unit Title
Unit 03:
Assignment Number
1
Professional Practice
Assessor
Submission Date
Date Received
1st submission
Re-submission Date
Date Received 2nd
submission
Assessor Feedback:
LO1 Demonstrate a range of interpersonal and transferable communication skills to a target audience
Pass, Merit & Distinction
Descripts
P1
P2
M1
D1
LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios
Pass, Merit & Distinction
Descripts
P3
P4
M2
M3
D2
LO3 Discuss the importance and dynamics of working within a team and the impact of team working
in different environments
Pass, Merit & Distinction P5
P6
M4
D3
Descripts
LO4 Examine the need for Continuing Professional Development (CPD) and its role within the
workplace and for higher level learning
Pass, Merit & Distinction P7
P8
M5
D4
Descripts
Grade:
Assessor Signature:
Date:
Resubmission Feedback:
Grade:
Assessor Signature:
Date:
Internal Verifier’s Comments:
Signature & Date:
* Please note that grade decisions are provisional. They are only confirmed once internal and external moderation has taken place and grades
decisions have been agreed at the assessment board.
Assignment Feedback
Formative Feedback: Assessor to Student
Action Plan
Summative feedback
Feedback: Student to Assessor
Assessor signature
Date
Student signature
Date
Pearson Higher Nationals in
Computing
Unit 03: Professional Practice
Assignment 01
General Guidelines
1. A Cover page or title page – You should always attach a title page to your assignment. Use previous
page as your cover sheet and make sure all the details are accurately filled.
2. Attach this brief as the first section of your assignment.
3. All the assignments should be prepared using a word processing software.
4. All the assignments should be printed on A4 sized papers. Use single side printing.
5. Allow 1” for top, bottom , right margins and 1.25” for the left margin of each page.
Word Processing Rules
1.
2.
3.
4.
The font size should be 12 point, and should be in the style of Time New Roman.
Use 1.5 line spacing. Left justify all paragraphs.
Ensure that all the headings are consistent in terms of the font size and font style.
Use footer function in the word processor to insert Your Name, Subject, Assignment No, and
Page Number on each page. This is useful if individual sheets become detached for any reason.
5. Use word processing application spell check and grammar check function to help editing your
assignment.
Important Points:
1. It is strictly prohibited to use textboxes to add texts in the assignments, except for the compulsory
information. eg: Figures, tables of comparison etc. Adding text boxes in the body except for the
before mentioned compulsory information will result in rejection of your work.
2. Carefully check the hand in date and the instructions given in the assignment. Late submissions
will not be accepted.
3. Ensure that you give yourself enough time to complete the assignment by the due date.
4. Excuses of any nature will not be accepted for failure to hand in the work on time.
5. You must take responsibility for managing your own time effectively.
6. If you are unable to hand in your assignment on time and have valid reasons such as illness, you
may apply (in writing) for an extension.
7. Failure to achieve at least PASS criteria will result in a REFERRAL grade .
8. Non-submission of work without valid reasons will lead to an automatic RE FERRAL. You will then
be asked to complete an alternative assignment.
9. If you use other people’s work or ideas in your assignment, reference them properly using
HARVARD referencing system to avoid plagiarism. You have to provide both in-text citation and
a reference list.
10. If you are proven to be guilty of plagiarism or any academic misconduct, your grade could be
reduced to A REFERRAL or at worst you could be expelled from the course
Student Declaration
I hereby, declare that I know what plagiarism entails, namely to use another’s work and to present it as
my own without attributing the sources in the correct form. I further understand what it means to copy
another’s work.
1. I know that plagiarism is a punishable offence because it constitutes theft.
2. I understand the plagiarism and copying policy of Edexcel UK.
3. I know what the consequences will be if I plagiarise or copy another’s work in any of the
assignments for this program.
4. I declare therefore that all work presented by me for every aspect of my program, will be my own,
and where I have made use of another’s work, I will attribute the source in the correct way.
5. I acknowledge that the attachment of this document signed or not, constitutes a binding
agreement between myself and Pearson, UK.
6. I understand that my assignment will not be considered as submitted if this document is not
attached to the assignment.
Mohamedshahidh81@gmail.com
Student’s Signature:
(Provide E-mail ID)
Date:
(Provide Submission Date)
Higher National Diploma in Business
Assignment Brief
Student Name /ID Number
Unit Number and Title
Unit 3:
Academic Year
2021/22
Professional Practice
Unit Tutor
Assignment Title
Work Related Learning Report: Design and Deliver a
Training Programme
Issue Date
Submission Date
IV Name & Date
Submission format
The submission should be in the form of an individual report written in a concise, formal business style using
single spacing (refer to the assignment guidelines for more details). You are required to make use of
headings, paragraphs and subsections as appropriate, and all work must be supported with research and
referenced using Harvard referencing system. Please provide in-text citation and a list of references using
Harvard referencing system. Please note that this is an activity-based assessment and your report should
include evidences to the activities carried out individually and/or in a group.
To carry out the activities given on the brief, you are required to form groups, comprising maximum of 6
members.
Unit Learning Outcomes:
LO1 Demonstrate a range of interpersonal and transferable communication skills to a
target audience.
LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios.
LO3 Discuss the importance and dynamics of working within a team and the impact of
team working in different environments.
LO4 Examine the need for Continuing Professional Development (CPD) and its role within
the workplace and for higher-level learning.
Scenario
Assume yourself as the event coordinator working in an event planning organization specialized in delivering
trainings on IT and soft skills. you have been appointed to design and deliver a training event on IT /Soft Skills
to an identified audience. You are required to complete the project within 2 months and the training plan
and resources should be finalized as per the requirement of the client.
You are required to form a group of not more than 6 members in order to carry out the event. The event will
be headed by an event manager/ leader and each group member will be assigned a set of tasks. While
designing and delivering the event,

the skills required to make the event successful

challenges faced during the design/ delivery

Critical evaluation of the problems, challenges faced and the methods used to overcome them

The need for continuously develop in a professional environment
Need to be thoroughly considered.
At the end of the event, produce an individual report by each member covering the following tasks.
Task 1:
Demonstrate how you are planning to effectively deliver the training event by designing a professional
project plan with following details.

Roles appointed to group members and an evaluation of interpersonal skills of each member that
justifies the assigned role in the team.

Goal and objectives of the project

Evidences to the meetings conducted with the client and the team members and the findings/
outcomes of the meetings

Challenges/ problems identified and the plan to overcome them

A project schedule with the activities, milestones and contingencies identified.
Task 2
Research different problem-solving techniques that can be used to solve the identified problems in task 1
and demonstrate how critical reasoning can be applied to identify a solution to the identified problems.
Critically evaluate the solution methodology used to solve one of the identified problems and justify how
selected methodology helped you to successfully solve the problem and achieve the project objectives.
Task 3
Work in your team by contributing your skills and knowledge to meet the project goal. Critically evaluate
your own role and contribution to the group for the completion of the training event.
Discuss the importance of having dynamic team members in a group to meet its goals by referring to the
role assigned to the group members and analyse how team dynamics among your group members effectively
helped to achieve the shared project goal.
Task 4
Discuss with examples, the importance of continuous professional development (CPD) in a work setting by
evaluating the range of CPD criteria that can be used to measure the effectiveness of your employees in your
organization.
Produce a continuous professional development (CPD) plan using the criteria identified above with relevant
to the responsibilities, required skills, performance objectives for the members of your team. Compare and
contrast different motivational theories and discuss how they can be helpful to improve the performance of
the team members and meet the objectives of the developed CPD plan.
Grading Rubric
Grading Criteria
LO1 Demonstrate a range of interpersonal and transferable
communication skills to a target audience.
P1 Demonstrate, using different communication styles and
formats, that you can effectively design and deliver a training
event for a given target audience.
P2 Demonstrate that you have used effective time management
skills in planning an event.
M1 Design a professional schedule to support the planning of an
event, to include contingencies and justifications of time
allocated.
D1 Evaluate the effectiveness and application of interpersonal
skills during the design and delivery of a training event.
LO2 Apply critical reasoning and thinking to a range of problemsolving scenarios.
P3 Demonstrate the use of different problem-solving techniques
in the design and delivery of an event.
P4 Demonstrate that critical reasoning has been applied to a
given solution.
M2 Research the use of different problem-solving techniques
used in the design and delivery of an event.
Achieved
Feedback
M3 Justify the use and application of a range of solution
methodologies.
D2 Critique the process of applying critical reasoning to a given
task/activity or event.
LO3 Discuss the importance and dynamics of working within a
team and the impact of team working in different
environments.
P5 Discuss the importance of team dynamics in the success
and/or failure of group work.
P6 Work within a team to achieve a defined goal.
M4 Analyse team dynamics, in terms of the roles group members
play in a team and the effectiveness in terms of achieving shared
goals.
D3 Provide a critical evaluation of your own role and contribution
to a group scenario.
LO4
Examine
the
need
for
Continuing
Professional
Development (CPD) and its role within the workplace and for
higher-level learning.
P7 Discuss the importance of CPD and its contribution to own
learning.
P8 Produce a development plan that outlines responsibilities,
performance objectives and required skills, knowledge and
learning for own future goals.
M5 Compare and contrast different motivational theories and
the impact they can have on performance within the workplace.
D4 Evaluate a range of evidence criteria that is used as a measure
for effective CPD.
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Acknowledgement
 I would like to express my special thanks of gratitude to my teacher Harendra
Koralage and our principal CEO Gayan who gave me the golden opportunity to do
this project on the topic project proposal. It helped me in doing a lot of Research and i
came to know about a lot of things related to this topic.
 Finally, I would also like to thank my parents and friends who helped me a lot in
finalizing this project within the limited time frame.
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CONTENTS
Acknowledgement…………………………………………………………….4
introduction of the project…………………………………………………….5
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Introduction

My name is Shahidh. I am the coordinator of the group 03.

A group consisting of 09 member specialized members were assigned their
appropriate duty ensuring effective communication to the target audience with reliable
being passed on.

This job overcall helped us gain a different perspective on the chosen topic and
helped us communicate our understanding of workplace habits and their importance.
Not withstanding the fact that we also present our skills on the tasks assigned,
supporting us in filling in the designated position for each part.

To ensure the team members' success, we gave them a good budget. As well, the team
was given scripts, printouts, visited a teammate's home, and a schedule was created.

So let's look at the jobs we completed, along with the difficulties and issues. This
project recognizes the need for improved teamwork in a training program.
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1.1 Assignment of roles and assessment of interpersonal competencies for group
member
Name of the
Roll assigned
Interpersonal skill
Leader
Compassion and
Justification
member
Jainud Dulkith
Empathy
Communication
Feedback
M.F.M Shahidh
Coordinator
Appointing a leader
Work across a
wide range of
Analyze the
audience
sectors with a
primary emphasis
Determine visual
on bringing people
factors
together and
gaining an
understanding of
the project.
Chamika
Coordinator
srimantha
Encourages others,
establishing a
making supportive
sound timeline,
budget, and project
hazards. Clearing
up issues requires a
competent
coordinator to
make decisions.
Ryan minal
Team worker
Friendly with team
Always
members
cooperative and
serving as the
team's advisor
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Abinu
Team worker
dissanayaka
an attentive speaker
offering a good,
and helpful friend
useful response.
talking to
understand and
combine words
Chalith pawan
Plant
Making better
He is more
objection
involved in the
team and gives
correct instructions
to promote
teamwork.
Randika Chamara Shaper
Always co-operative
Good presenter and
supportive
Ramzan
Specialist
Creative and
assisting with
motivator
social, emotional,
and physical
requirements. He
pays more
attention to the
team.
Irzan
Implementer
Great at assessment
fostering teamwork
and producing
worthy
justifications. She
provides
justification for her
team's positive
review.
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1.2 Goals

To have a successful show, the goals and components for this piece must be disclosed.
Several obstacles must be surmounted because this task was accomplished by webinar
and in person. The Arrangement goals technique was used to define group goals and
Achievable focuses in a fair amount of time because these tests had rigorous
objectives and targets that had to be reached within a certain timeframe. Here, the
ingenious strategy employed by the show is described, along with how it was applied
to create our goals.
1.3 Objectives

We ought to use this effort to inform the public about the advantages of social media.

Ultimately all these objectives aim at customer satisfaction and emphasize user
experience.
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1.4 Evidence of the Client Meetings that were held
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On August 25, 2022, the team met up, and at 9:00 am on that day, everyone was present for a final
practice before the crowd joined in. The presentation on the history of social media was started by one
of our team members, jaindu , and by 9:30 a.m., the rest of the audience had also shown up. The
participants were a terrific group, and they provided us with some excellent comments. We did an
excellent job of presenting, and to tie things up, we showed the audience a movie before saying as
little as possible. The event was successful for both the participants and the audience.
1.5 Evolution from result of presentation
A-Rate for Jaindu
Very good
Average
20%
80%
B-Rate for Shahidh
Very good
50%
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Average
50%
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C-Rate for Chamika
(10 responses)
Very good
Average
40%
60%
D-Rate for Chamika
(10 responses)
Very good
Average
40%
60%
E-Rate for Abinu
(10 responses)
Very good
Average
30%
70%
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F-Rate for Chalitha
(10 responses)
Very good
Average
10%
Poor
20%
70%
G-Rate for Randika
(10 responses)
Very good
Average
Poor
10%
40%
50%
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G-Rate for Ramzan
(10 responses)
Very good
Average
Poor
11%
44%
45%
H-Rate for Irzas
(10 responses)
Very good
Average
Poor
1%
33%
66%
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1.6 What are the challenges to overcome
 We had a lot of challenging issues to address, but the best course of action was to
make an effort to observe and employ various ways to address the issues. I’ve looked
at the problems and strategies we used to overcome them.
The difficulties our team encountered were
 Making a trust is similar to creating trust among team members and teamwork under
difficult circumstances, but faith is a component of all relationships and is particularly
important in teams.
 Justifying the appropriate plans. However, certain colleagues could struggle with
evaluations of teamwork. Making sense is the best approach, though.
 We had trouble choosing leadership, but we utilized to identify effective leaders by
scrutinizing their traits as well as their communication abilities.
 A team member who wasn’t active made it difficult to control the crowd. When I
spoke to the subject instructor, she advised me to remove it but noted that it had been
managed.
 Due to time constraints, we were able to email the subject teacher to request an
extension. The teacher eventually consented.
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1.7 The Project Activities milestones and contingencies identified
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1.7 The milestones of the project activity and team members provided good support with the
tasks they achieved
Activities
First meeting
Time taken
status
Contingencies
Completed
A few team members
were shy and avoided
interacting with others.
Some team members
needed some guts to
leave. Understanding
among the team
members was
consequently a problem.
Selecting
Completed
Some team members
topic for the
chose topics with broad
project
scopes. Some team
mates complained that it
was too lengthy and
demanded something
brief and simple.
the creation of
Completed
project
There were no issues
found.
documentation
putting
Completed
Teams found it
together
challenging to
program
understand the issues we
content
were facing because of
some articles.
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Preparing
Completed
A few team members
delivering
struggled to
strategy
communicate their ideas
to the audience.
the session's
Completed
There were no issues.
Completed
Regarding which batch
last
preparations
Verifying the
batch of
would attend our
presentations
presentation, there was
some uncertainty.
Verifying the
Completed
There were no issues.
Completed
There were no issue.
batch of
presentations
the batch of
presentations
being checked
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2.0 Methods for Solving Issues

In the twenty-first century, our teams and organizations are struggling. Numerous
people hold varying viewpoints that are supported by judging facts. Identifying the
issue, looking into credible instances, breaking it down, and solving it can sometimes
be done in a variety of ways. The ability to think creatively is crucial for improved
issue solving and for learning how to apply a concept in the future. So let's go over
the methods for resolving the issues. Therefore, brainstorming, S.M.A.R.T. analysis,
and SWOT analysis are problem-solving strategies. We used S.M.A.R.T analysis as
our tool since it makes problem-solving easier and more productive.
Brainstorming

Generating as many ideas as is practical in order to find a solution to an issue is one of
the best strategies for critical thinking. For the purpose of generating original ideas,
this method performs best when the group of people at the meeting is laid back and
uncritical.
Silent brainstorming

Silent brainstorming is a technique for generating ideas when everyone is still. By
allowing participants to think independently and without interruption from other
group members, this helps avoid the problems with group connection and social
loafing common of traditional brainstorming sessions.
The method we used

We used the critical thinking brainstorming technique to generate as many ideas as we
could in order to find a solution to a problem. So, brainstorming helped my team
communicate and exchange ideas more effectively.
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2.1 The methodology used

As we reviewed group activities via methodology, we applied it to confront and solve
challenges. The biggest issue is that, while organizing a meeting, the coworkers I
invited are just as crucial as the tasks at hand. It can be time-consuming for everyone
involved to include too many or too few people. The following passage from the book
conducting meetings provides insight into who should attend your meeting in order to
make it as productive as feasible. Your meetings don't seem to have much
participation, which means that there isn't much engagement taking place and that
there isn't much room for cooperation. It's crucial that each team member feels
appreciated and that their opinions are heard. No matter
The session that helped
1. WhatsApp was used as a common group and as a general platform for questions.
2. Physical meetings for practice and rehearsing were held in several classrooms due to
the requirement for practice physically presenting.
3. Making a phone call to a group member to receive a quick clarification

Brainstorming gave our group additional communication channels when needed,
which really aided in keeping us on track and achieving our objectives.
3.0 Own contribution.

My sense of responsibility was substantially increased by doing this task. It was my
responsibility to lead the project team. When I informed the team about my decision
to focus on the uncommon topic of cyberwarfare, they supported me. As team leader,
I completed 60% of the tasks, assignments, team management, and topic scripts.
ensuring that everyone had finished their part, making sure that everyone was clear on
the task's objective, and generally responding to any queries about the project.

We as a group decided that a few training sessions were required prior to introducing
a sizable number of people. So that the team members could practice, confront their
anxieties, and grow as a group, I scheduled additional group meetings for them.
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
We initially experienced a group problem where certain members weren't there at
meetings and the speakers in particular couldn't rehearse without them. However, by
holding a face-to-face brainstorming session, I was able to find a solution to these
problems.
3.1 Dynamic Team Members

The study of group dynamics examines how the roles and behaviors of individual
members impact the group as a whole. The behavior and performance of the group are
influenced by emotional and physical aspects. Dynamic teams, it should go without
saying, are more productive and meaningful, and they also demonstrate tremendous
member comprehension and self-correcting behavior. However, if a group's dynamics
are poor, it will be detrimental and cause delays in the current work. Dynamic teams
are capable of making decisions rapidly and holding one another accountable for the
outcomes. Therefore, having a crew that is effective, imaginative, and skilled at
solving problems will lead to a successful event

Since we knew that helping one another through difficulties would always result in a
better overall result, we were always able to motivate one another when it came to our
project.
Dynamic Team Members
 The study of group dynamics examines how the roles and behaviors of individual
members impact the group as a whole. The behavior and performance of the group are
influenced by emotional and physical aspects. Dynamic teams, it should go without
saying, are more productive and meaningful, and they also demonstrate tremendous
member comprehension and self-correcting behavior. However, if a group's dynamics
are poor, it will be detrimental and cause delays in the current work. Dynamic teams
are capable of making decisions rapidly and holding one another accountable for the
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outcomes. Therefore, having a crew that is effective, imaginative, and skilled at
solving problems will lead to a successful event.
 Since we knew that helping one another through difficulties would always result in a
better overall result, we were always able to motivate one another when it came to our
project.
 Each team member must have a clearly defined role in order to maintain team spirit.
Trust and responsibility are two pieces of advise we've always followed. We
evaluated each participant's abilities, assigned tasks to them, and made sure they felt
competent to do each one.
 We did our best to prepare the team members to enjoy this unusual project because
they would have to present it to an audience and ensure that they understood the
project's goal, which was to help the public learn about the struggle in the future.
 Team members must feel a strong connection to the leaders, which we established
right away. It will be possible for team members to interact openly and discuss ideas
with other team members when working on tasks thanks to the creation of this
channel of communication. A WhatsApp group was created for discussion, as was
suggested earlier, and leaders were tasked with calling and messaging one another in
private to make sure there were no lingering difficulties.
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 As was already mentioned, a productive team dynamic is essential to completing a
project successfully. A vibrant team will be able to accomplish goals and have a good
time overall, reducing misunderstandings and regrets.
CPD (Continuing Professional Development)
 Professionals concur that they will continuously improve and enhance their unique
skills throughout their careers. Continuous professional development is what this is.
In other terms, CPD refers to actions taken to advance one's skill and professional
growth over a career. CPD has grown in significance in the currently evolving
environment since it causes quick modifications in the current infrastructure. If
professionals want to be successful, they must stay current.
The importance of CPD:
 This implies in some way that you are up to date, that you maintain your relevance,
and that you are fully aware of the rapidly evolving theories and goals of your field.
 Which demonstrates that your methodology is superior to or on par with those of
others working in the same sector.
 This assumes that you acquire and maintain the skills and information required to
deliver professional-caliber items to customers, partners, and society.
 You can increase your effectiveness and make significant contributions at work
thanks to CPD. They won't just help you; as you advance in the organization, you'll be
able to lead, mentor, and inspire others toward a successful career.
 You may enhance your performance and benefit your group through CPD. Along with
assisting you, they will put you in a position where you can lead, mentor, and
motivate others as you advance to a more powerful position.
 This might aid in developing a deeper grasp of your work and raising your awareness
of the scope and effects it has on other areas of your life.
 These illustrations highlight the significance of CPD for anyone attempting to
advance in their field. It's crucial to be up to date in one's chosen field in order to
ensure that they are keeping up with the ever changing current infrastructure. They
run the risk of appearing unneeded and losing the confidence of those who depend on
them if they aren't.
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