Higher Nationals
Internal verification of assessment decisions – BTEC (RQF)
INTERNAL VERIFICATION – ASSESSMENT DECISIONS
Programme title
Assessor
Unit(s)
Assignment title
Student’s name
Work Related Learning Report : Design and Deliver Training Programme
Ms. Lasitha
Unit 03:
Internal
Verifier
Professional Practice
Work related learning report : design and deliver training programme
Muthukumar Kailash
List which assessment
criteria the Assessor has
awarded.
Pass
Merit
Distinction
INTERNAL VERIFIER CHECKLIST
Do the assessment criteria awarded match
those shown in the assignment brief?
Is the Pass/Merit/Distinction grade awarded
justified by the assessor’s comments on the
student work?
Has the work been assessed
accurately?
Y/N
Y/N
Y/N
Is the feedback to the student:
Give details:
• Constructive?
• Linked to relevant assessment
criteria?
• Identifying opportunities for
improved performance?
• Agreeing actions?
Y/N
Y/N
Y/N
Y/N
Does the assessment decision need
amending?
Y/N
Assessor signature
Date
Internal Verifier signature
Date
Programme Leader signature (if
required)
Date
Confirm action completed
Remedial action taken
Give details:
Assessor signature
Date
Internal
Verifier
Date
M. Kailash
UNIT 3
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Assignment no - 1
signature
Programme Leader
signature (if
required)
M. Kailash
Date
UNIT 3
2|Page
Assignment no - 1
Higher Nationals - Summative Assignment Feedback Form
Student Name/ID
Unit Title
Unit 03:
Assignment Number
1
Assessor
16/01/2021
Date
Received 1st
submission
Submission Date
Professional Practice
Date Received 2nd
submission
Re-submission Date
Assessor Feedback:
LO1 Demonstrate a range of interpersonal and transferable communication skills to a target audience
Pass, Merit & Distinction
Descripts
P1
M1
D1
LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios
Pass, Merit & Distinction
Descripts
P2
M2
D2
LO3 Discuss the importance and dynamics of working within a team and the impact of team working
in different environments
Pass, Merit & Distinction P3
M3
D3
Descripts
LO4 Examine the need for Continuing Professional Development (CPD) and its role within the
workplace and for higher level learning
Pass, Merit & Distinction P4
P5
M4
D4
Descripts
Grade:
Assessor Signature:
Date:
Resubmission Feedback:
Grade:
Assessor Signature:
Date:
Internal Verifier’s Comments:
Signature & Date:
* Please note that grade decisions are provisional. They are only confirmed once internal and external moderation has taken place and
grades decisions have been agreed at the assessment board.
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Assignment no - 1
Pearson Higher Nationals in
Computing
Unit 03: Professional Practice
Assignment 01
M. Kailash
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Assignment no - 1
General Guidelines
1. A cover page or title page should be attached to your assignment. Use page 1 of this assignment
brief as your cover page and make sure all details are accurately filled.
2. The entire assignment brief should be attached as the first section of your assignment.
3. The assignment should be prepared using a word processing software.
4. The assignment should be word processing in an A4 sized paper.
5. Allow 1” margin on top, bottom and right sides of the paper and 1.25” on the left side (for binding).
Word Processing Rules
1. The font size should be 12 point, and should be in the style of Time New Roman.
2. Set line spacing to 1.5. Justify all paragraphs.
3. Ensure that all headings are consistent in terms of size and font style.
4. Use footer function on the word processor to insert your name, unit, assignment no, and page
number on each page. This is useful if individual sheets get detached from the submission.
5. Use the spell check and grammar check function of the word processing application to review the
use of language on your assignment.
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Important Points:
1. Carefully check carefully the hand in date and the instructions given with the assignment. Late
submissions will not be accepted.
2. Ensure that sufficient time is spent to complete the assignment by the due date.
3. Do not wait till the last minute to get feedback on the assignment. Such excuses will not be
accepted for late submissions.
4. You must be responsible for efficient management of your time.
5. If you are unable to hand in your assignment on time and have valid reasons such as illness, you
may apply (in writing) for an extension.
6. Failure to achieve at least a PASS grade will result in a REFERRAL grade.
7. Non-submission of work without valid reasons will lead to an automatic REFERRAL. You will then
be asked to complete an alternative assignment.
8. If you use other people’s work or ideas in your assignment, it must be properly referenced, using
the HARVARD referencing system, in your text or any bibliography. Otherwise, you’ll be found
guilty of committing plagiarism.
9. If you are caught plagiarising, your grade will be reduced to a REFERRAL or at worst, you could be
excluded from the course.
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Assignment no - 1
Student Declaration
I hereby, declare that I know what plagiarism entails, namely to use another’s work and to present it as
my own without attributing the sources in the correct form. I further understand what it means to copy
another’s work.
1. I know that plagiarism is a punishable offence because it constitutes theft.
2. I understand the plagiarism and copying policy of Edexcel UK.
3. I know what the consequences will be if I plagiarise or copy another’s work in any of the
assignments for this program.
4. I declare therefore that all work presented by me for every aspect of my program, will be my own,
and where I have made use of another’s work, I will attribute the source in the correct way.
5. I acknowledge that the attachment of this document signed or not, constitutes a binding
agreement between myself and Edexcel UK.
6. I understand that my assignment will not be considered as submitted if this document is not
attached to the assignment.
sachinkailash448@gmail.com
Student’s Signature:
(Provide E-mail ID)
M. Kailash
Date: 16/01/2021
(Provide Submission Date)
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Assignment no - 1
Higher National Diploma in Business
Assignment Brief
Student Name /ID Number
Unit Number and Title
Unit 3: :
Academic Year
2017/18
Professional Practice
Unit Tutor
Assignment Title
Work Related Learning Report : Design and Deliver
Training Programme
Issue Date
Submission Date
IV Name & Date
Submission format
The submission is in the form of an individual written report about. This should be written in a
concise, formal business style using single spacing and font size 12. You are required to make use
of headings, paragraphs and subsections as appropriate, and all work must be supported with
research and referenced using the Harvard referencing system. Please also provide an end list of
references using the Harvard referencing system. Please note that this is an activity-based
assessment where your document submission should include evidences of activities carried out
and of team working. To carry out activities given on the brief, you are required to form groups,
comprising not exceeding 15 individuals.
The recommended word count is 4,000–4,500 words for the report excluding annexures. Note
that word counts are indicative only and you would not be penalised for exceeding the word
count.
Unit Learning Outcomes:
LO1 Demonstrate a range of interpersonal and transferable communication skills
to a target audience.
LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios.
LO3 Discuss the importance and dynamics of working within a team and the
impact of team working in different environments.
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LO4 Examine the need for Continuing Professional Development (CPD) and its role
within the workplace and for higher-level learning.
Assignment Brief and Guidance:
Follow the guidelines given below assuming that you have recently joined as a
management trainee at a non-for profit organization, which is specializing in
Soft Skills and Information Technology development in the local community.
Scenario:
Note on assumptions to be made: Organisation’s management trainees will be
assigned to project groups, to be placed under a training and development
executive and are required to produce documentation in the form of a reports of
their activities. Management trainees are required to provide evidence to the top
management that they have been able to demonstrate interpersonal skills and
have identified the need for continuous professional development (CPD) on a
report titled “Work Related Learning Report”
Take following in to consideration when developing the “Work Related
Learning Report” :
•
You have been asked to support your training and development executive
with the planning and implementation of a professional development event
targeted at a suitable audience to develop their soft skills and/or Information
Technology related skills. Assume that you have to complete the design and
delivery within a period of three months.
•
The training event you are to design can be scheduled to be delivered over
a single or multiple sessions based on the requirements given by the target
audience at a location agreeable to the target audience.
•
The training programme you develop can include a number of workshops,
coaching sessions and team-building activities. The institution/audience you are
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Assignment no - 1
planning to conduct the programme for would require a schedule of the types of
activities proposed so that plans can be finalised.
Working in small groups (Not exceeding 15 individuals per group):
Produce a professional schedule (preferably using a project management
software) that identifies planning and resourcing prior to the event. In addition,
design a training pack to include a range of activities, and breakout sessions. It is
expected that you will be having considerable number of individuals attending.
Please make sure that the location have necessary facilities.
Working individually:
•
Following the event, your training and development executive has asked
you to provide some feedback and include it in your “Work Related Learning
Report”. In the report, produce a written evaluation of the effectiveness and
application of interpersonal skills during the design and delivery process. You
should also include an evaluation of your performance in this project and
evaluate your contribution to the team you worked with. Further, assume that
you have been asked by the training and development executive to produce
evidence in the report that you have designed and delivered the training event
based on the dynamics of team working.
•
The report you produce also should have section allocated to discussing
problem solving and its importance in planning and running the event you have
conducted. Your report should include a discussion of various problem-solving
techniques and justify the solution methodologies used during your project. You
should also include a critique of the application of critical reasoning and your
experiences of it.
•
Having completed the Training Event Management project, you now need
to reflect on your experience and consider your Continuous Professional
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Assignment no - 1
Development (CPD) needs add a section on the to your “Work Related Learning
Report” containing following subsections.
a.
Consider your personal and/or career goals and identify your CPD needs
and what actions would put you in a position to achieve these goals. Produce a
development plan outlining your future goals and identifying how these can be
realised.
b.
Conduct some research into motivational theories and how they can be
used to improve employee performance. Compare a number of theories and
report on them.
c.
Write a section on the usage of CPD within organisations and what
evidence would be required to measure how effective this CPD is in helping
employees achieve their goals while using their time and resources effectively.
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Assignment no - 1
Acknowledgement
This assignment consist of various reports, designs, training events , and conclusions. This
assignment was overcome with great difficulty due to the nature of the tasks. I would like to
start by thanking Ms. Lasitha our subject lecturer, for guiding us through the core principles
and theories which allowed me to successfully write this assignment.
Furthermore, I would like to declare my thanks to the lecture panel of ESOFT and other service
staff of their assistance in my education’s prospective and for all external and primitive
relational personal who both tangibly and intangibly supported me through my course.
Thank You
Regards
M.Kailash
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Assignment no - 1
Table of content
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Assignment no - 1
Table of figures
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Assignment no - 1
Table of tables
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Assignment no - 1
Demonstration of a range of interpersonal and transferable
communication skills to a target audience (LO1)
The Training event
I am a management trainee at a non-profit organization, which is specializing in information
technology development and soft skills in the local community. We have to do a training session
so that we planned to organized a workshop called “EMPOWER” which is related in confidence
and mental strength among the students for DiTech students at esoft metro campus kandy-primary
division because it will be beneficial for their profession in future. First of all we Format in to one
group for the session and also appointing one group leader and under the leader guidance we
discuss about the programme and started doing the practices for the workshop. On the workshop
we trained that DiTech students for how to develop the soft skills for both personal and
professional, presentation skill plays a major role. Due to covid19 pandemic we have decided to
conduct an online session to Ditec students of esoft metro campus kandy-primary division. Finally
we end the workshop successfully by thanking speech.
Figure 1 : Empower
Methods of communication
Communication is sharing the ideas and information. A communication process involves a
sender a receiver and the message to be sent.
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“Communication is simply the act of transferring information from one place, person or group
to another.” (Anon., 2011-2020)
Here we use communication methods for organizing the workshop and also to promote our
workshop. There are two main categories of communication,

Formal communication

Informal communication
Formal communication
It occurs in formal and official style. Usually professional settings, corporate meetings,
conferences undergoes in formal communication. Like that the communication methods are
we used,
 Esoft permission letter
 Posters
 Google group
Figure 2: EMPOWER poster
Informal communication
It’s like casual talk it happens among friends and family like that we used many informal
communication methods to organize our mindtec training event. We arrange casual meetings
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to share the ideas, discuss the projects and define short term long term objectives. Also we
arranged verbal presentations to convey the messages effectively and develop the presentation
skills and we use electronic communications like whatsapp messenger application to
communication and share documentation. Here some examples,
Figure 3: Whatsapp group discussion 1
Figure 4: Whatsapp group discussion 2
The professional schedule
Time management
“Time management” is the process of organizing and planning how to divide your time between
specific activities. Good time management enables you to work smarter – not harder – so that
you get more done in less time, even when time is tight and pressures are high. (Anon., 19962020). The time management is an art. It is arranging, organizing, and budgeting time for the
purpose of accomplishing something with in a time.
Benefits from time management

Less stress

More free time

Improved quality work
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
Increases self confidence

Brings long term benefits

Fewer problems

Helps you focus on your priorities
If we need to do the workshop successfully we need to divide the works into the group
members and put a deadline for it. We made a time management plan according to the
“Stephen covey’s” time management plan. Because time management grid is an effective
method for organising the workshop.
IMPORTANT
UNIMPORTANT
Getting
Meetings
relevant patty
Communication
Dividing into groups
NOT URGENT
URGENT
Searching Place
permission
in
to
Finding devices
Creating agenda
Presentation skills
Printing documents
Tasks
Feedback
Table 1 : Stephen coveys time management plan
 The professional schedule
The professional schedule is a plan that is a list of events or tasks and deadlines which each one
should happen or be done.
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Table 2 : the time schedule
 Schedule time line
Table 3 : time line
 Agenda
Ordered sequence of items to be discussed in a formal meeting. The objectives of an agenda
include to
(1) familiarize participants with the topics to be discussed and issues to be raised,
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(2) indicate what prior knowledge would be expected from the participants, and
(3) indicate what outcome the participants may expect from the meeting. (Anon., n.d.)
According to our workshop we developed an agenda. Here is our EMPOWER workshop
agenda.
Figure 5: agenda
 Stakeholders
Choosing the communication method depends on the role of the individual or group in our
workshop. This role will have two elements-level of influence that the stakeholder has on the
success of the project and the level of relevance that the project has to the stakeholder’s own
interests. In our EMPOWER workshop there are some internal and external stakeholders.

Internal stakeholders ⇛ Team members, Lecturer, Audience

External stakeholders ⇛ Managers, Coordinators, Archive staff members
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Assignment no - 1
Self-reflection of interpersonal skills
Effectiveness of the workshop
After the workshop we have to measure the effectiveness of workshop. So that we gave a
feedback form with some simple questions to the students who participate in the workshop by
that we go the feedbacks.
Feedback forms
A feedback form is a way in which customer feedback is obtained. Feedback forms help in
improving products or services, and even the fundamental understanding of the business users.
It is considered one of the most efficient and economical methods of understanding customers
and measuring customer satisfaction. (Anon., 2020)
Why feedback form is important…?
I.
Customer feedback helps improve products and services
II.
Customer feedback helps you measure customer satisfaction
III.
Collecting customer feedback shows you value their opinions
IV.
Customer feedback helps you create the best customer experience
V.
VI.
VII.
Customer feedback helps to improve customer retention
Customer feedback is a reliable source for information to other consumers
Customer feedback gives you data that helps taking business decisions (Anon., 2016)
 Here are questions we gave in the feedback form:
1. What did you like about this presentation?
2. What did you learn from this presentation?
3. Purpose Communicated clearly
4. Time for presentation used effectively
5. Any Other Comments about presentation?
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Figure 6 : feedback form
Analysing the feedback
We studying one by one questions of feedback forms and evaluate the percentage of success
and we identified our effective. Here are the methods how we done that,
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Table 4: Analysing the feedback form
Feedback form is one excellent medium for gathering comment and suggestions. Easily we
can evaluate the success of the workshop. By seeing this overall evolution we are in a success
rate 85% percentage of students satisfy by our workshop.
 Advantages of feedback form
 Learning What Your Customers Really Want
 Learning What Your Customers DON’T Want
 Improving Customer Loyalty
 Catching Problems (Anon., 2017)
Applying critical reasoning and thinking to a range of problemsolving scenarios related to training programme conducted (LO2)
Problem solving skills
While organizing an event there are many problems can occur it is nature there are some
problem solving techniques to reduce the problems,
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Assignment no - 1

Identify the issues

List the possible solutions(options)

Understand everyone’s interests

Evaluate the options

Select an option or options

Document the agreements.

Monitor the results
Specification of the problems we had and solutions
P : To find place for the workshop
S : Printing a permission letter and finding a place
P : Making the presentation (getting facts)
S : Creating a presentation and 1st showing into the lecturer and getting the feedback.
P : Budget is not yet finalized
S : Finding sponsors, making wrist bands or contributing by the group members
P : Language problem
S : Practising or conveying with the familiar language which is easy for the participants.
P : How to get permission from relevant parties.
S : Creating a permission letter
P : Creating devices or finding devices.
S : Finding from ourselves, hiring or getting from the lab
P : Time management
S : Conducting a rehearsal before the workshop.
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P : Assigning the tasks
S : Giving a specific task to each members.
P : scheduling
S : Creating the agenda and having a rehearsal
P : Less team work
S : Spiriting the team members or team leader should monitor progress and take suitable
action.
P : power failure
S : Printing the hand sheets or rent out a generator
P :If a group member is not present, who is going to cover that part
S : One of our member is used as a back-up to conduct that part
Applying critical reasoning
It is important to apply critical reasoning to when a problem occurs in any event. This is
because, it provides the opportunity to see the possible pros and cons of different solutions and
based on this, the best solution can be chosen.
In order to apply critical reasoning to an event, a method known as critical path analysis could
be used. The Critical Path is the series of tasks that must finish on time for the entire project to
finish on schedule.
Types of problem solving tools and methods
To solve the problem we used problem solving tools and methods here are the methods,
 Brain storming…..
Brainstorming is a method for generating ideas to solve a design problem. It usually involves
a group, under the direction of a facilitator. The strength of brainstorming is the potential
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participants have in drawing associations between their ideas in a free-thinking environment,
thereby broadening the solution space. (Anon., n.d.)
Figure 7: brain storming
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 SWOT analysis…….
SWOT stands for Strengths, Weaknesses, Opportunities, and Threats, and so a SWOT Analysis
is a technique for assessing these four aspects of your business. You can use SWOT Analysis
to make the most of what you've got, to your organization's best advantage. And you can reduce
the chances of failure, by understanding what you're lacking, and eliminating hazards that
would otherwise catch you unawares. Better still, you can start to craft a strategy that
distinguishes you from your competitors, and so compete successfully in your market. (Anon.,
1996-2020)
Figure 8 : swot analysis
There for by using SWOT analyses, we can analyse our strengths, weakness, opportunities and
threats. Here is our SWOT analysis,
In individual
Strengths
Weakness
Interesting subject
Presentation skills
Self-studying
Completing tasks
Communication skills
Poor work quality
Having a good team bond
Poor time management
Opportunity
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Threats
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Assignment no - 1
Support of team members
Financial problem
Support of lecturer
Group members getting absent
leadership
More work load
Being sick
Table 5 : swot analysis by individual
In group
Strengths
Weakness
Supportive group members
Not attending
Supportive leader
Not communicating effectively
Good contact writing
Poor coordination
Language problem
Poor contact writing
Opportunity
Threats
Connection of the zonal education
School holidays
Connection from school
Assignment deadline
Related people who working in this
Difficult to getting permission
field/ place
Pandemic time period
Table 6 : swot analysis by group
 Five why methods……
The 5 Whys is a technique used in the Analyse phase of the Six Sigma DMAIC (Define,
Measure, Analyse, Improve, Control) methodology. ... By repeatedly asking the question
“Why” (five is a good rule of thumb), you can peel away the layers of symptoms which can
lead to the root cause of a problem. (Anon., 2000-2020)
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Figure 9 : five why
Process of applying critical reasoning
Duty list of group members
Positions
Name of the member
Duties and responsibilities
Group member
Kailash
Quick tips and techniques
about
Microsoft
PowerPoint presentation
Group member
Praveen
Introduction to PowerPoint
and its basic tools
Group member
Anas
How to make a tittle slide on
PowerPoint with simple
animated.
Table 7 : duty list of group members
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Discussion on the importance and dynamics of working within a
team and the impact of team working in different environments
Dynamic of working within a team
“The Team Dynamics workshop holds up a mirror to the leadership team, showing their impact
on the business, on each other, and ultimately, on the bottom line.”
Team Dynamics relate to the interpersonal and interdependent process of work – how things
get done, who does what and how team members relate to their tasks and each other. You can
expect to see immediate and positive results in the way your leadership team interacts, which
will in turn directly impact your staff and the subsequent results on your bottom line.
The Team Dynamics Workshop and Report are an invaluable tool for any leader wishing to
understand the existing dynamic of their team. At an individual level – It identifies strengths,
areas for development and the individuals impact on the team. At a team level – It provides an
overview of how the team is functioning and potential areas of risk. Understanding each
member of your team, how they affect other team members and the effectiveness of the team
as a whole is critical for success. The Team Dynamics Report provides an objective overview
and clearly identifies key areas for intervention, development and correction. When the team
comes together in this workshop they clearly see how their individual and collective behaviour
impacts the rest of the team, the overall performance and subsequent results. (Anon., n.d.)”
Figure 10: working with in a team
Advantages and disadvantages while working in a team
 Advantages
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Assignment no - 1
By doing the workshop with the team we can achieve the goals or tasks effectively by doing
this workshop our communication get turn more effectively. There are more personal skills
developed by this team work like listening to others idea, leadership quality, respects,
understanding the issues and finding a better solutions.
By this workshop we shared
information with each others by that we can improve our knowledge also. Practising to be
punctual and reliable. Huge budget will reduce by working within a team. And also can help
to other team members and guiding other members of the team.
 Disadvantages
One of the main disadvantages of group work is that it often takes longer to make decision
another disadvantage is Things can go incredibly wrong or even fall apart when there is a great
deal difference in the working methods of different individuals. Many team members prefer to
work much in advance and some people believe in working last minute it can clash between
the team members.
Achieving the goals
Teamwork is a very important in any organization and the having a very good team dynamic is
a factor when determining the performance and growth of the organization. In order to make
this event successful, working as part of a team played a critical role. As a team member of
EMPOWER we had a strong leadership in our group. Also understanding each member’s ideas
and personalities that means recognizing each person’s style of work, motivations and level of
working skills can help the leader to understand how that person fits within the group. So group
wise the team is achieved.
By individually I found my weakness and it is turn into strength so that I can improve my self
in more better and also we did our IT workshop successfully by that I can do my assignments
more effectively also we can successfully complete the assigned task.
Analysing Team Dynamics
Team dynamics could be said to be a motivating force that drives a team towards its goals and
missions. The team dynamic could be analysed by using the following factors given below:
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Assignment no - 1
•
Identifying a leader: In any team dynamic, there must be a leader who creates a set of shared
goals for the team to work towards. In addition to this, the leader also helps coordinate and
guide the team therefore, increasing the team’s performance.
•
Establishing Roles and Responsibilities: To have a successful team dynamic, each team
member should be given a specific role to play within the team. Along with this role, each
member should have a set of duties.
•
Setting Goals and Objectives: Each team should have a set of goals and objectives discussed
among the team and set by the team leader. This creates an effective team dynamic as everyone
in the team is working towards share goal.
•
Develop a method for making agreements – This factor ensures that the team comes to an
agreement with as little time wasting as possible.
When analysing the team dynamic for the Training event, it could be said that our team dynamic
was effective. This is because we identified a leader for the team who was Mr. Sandeepa , Ms.
Ayachana, and Ms. Sheleena. From the beginning till the end of the event, they guided the
team successfully and set a clear pathway to meet the goals set by the team.
In establishing roles and responsibilities, each member of the team was given a specific role
(refer to Breakdown of team structure table) to play within the team and each role that was
assigned had a specific set of responsibilities which were carried out in a timely manner by the
team members and monitored by our leaders.
The team also had a set of shared goals and objects that we discussed initially when planning the
event. The goals that were set are as follows:
•
Provide a successful training event to a community
•
To prepare the students to build electronic projects
•
To prepare the students to face their future exams successfully
About developing a method making agreements, it was settled that within meetings, we would
discuss and analyse each person’s opinions and ideas. Then, the most suitable ideas would be
chosen and agreed upon and an action plan would be made as to how this would be
implemented.
M. Kailash
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Assignment no - 1
Evaluating own role
Having being a group member of the team, it was highly important to have extensive
knowledge of my own role. It could be said that I carried out my own role as a group member
effectively as throughout each meeting, I kept track of all of the outcomes of meetings as well
as created the relevant documentation that was needed for the event. Therefore, without
completing my duties effectively, the team would not have been able to carry out the Training
event.
Name
Current position
Date started
Muthukumar kailash
Group member
17/11/2020
Job performance: - •
•
Making presentation
Getting resources for the presentation
Evaluating Item
Service rating
Excellent
Fair
Poor
⨀
Communication skills
M. Kailash
Very good Good
UNIT 3
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Assignment no - 1
⨀
Personality
⨀
Contribution to the group
⨀
Productivity
⨀
Decision making ability
⨀
Time management skills
⨀
Show problem solving ability
⨀
Show leadership within project
Achievement of goals
⨀
Table 8 : own role evaluation
Examining the need for Continuing Professional Development
(CPD) and its role within the workplace and for higher level
learning
Importance of a Continuing Professional Development
What is CPD?
CPD stands for Continuing Professional Development. It refers to the process of tracking and
documenting the skills, knowledge and experience that you gain both formally and informally
as you work, beyond any initial training. It’s a record of what you experience, learn and then
apply. The term is generally used to mean a physical folder or portfolio documenting your
development as a professional. Some organisations use it to mean a training or development
plan, which I would argue is not strictly accurate. This article is about Continuing Professional
Development as a process of recording and reflecting on learning and development. (Anon.,
1998-2019)
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Assignment no - 1
Importance of CPD……
Continuing Professional Development exists to ensure that an individual enhances their skills
and abilities once they have formally qualified. Typically, academic qualifications have
already been completed at this stage and an individual is now working within their specific
industry and job function. CPD is important as it helps to ensure that further learning is
progressed in a structured, practical and relevant way to guarantee that there are applied
efficiencies in learning. CPD allows an individual to focus on what specific skills and
knowledge they require over a short-term period, say 12 months, in order to be confident there
is recognisable improvement within their proficiency and skill sets. (Anon., n.d.)
Need for CPD in our event
There was a need for CPD in order to carry to the training session successfully as this is the
first event of this kind that we had done as a team so this meant that we had to develop and
own knowledge about the subject. I believe that Continuing Professional Development (CPD)
is crucial for our workshop, whether we do it to develop existing skills and improving our
knowledge of a specific workshop. Also, by doing this, we were able to gain skills which we
could apply to other professional events that are carried out in the future as well as jobs since
having extensive knowledge of is a highly useful skill when it comes to a workplace
environment. I believe that Continuing Professional Development (CPD) is crucial for our
profession, whether we do it to develop existing skills and improving our knowledge of a
specific industry we already work in, or whether our objective is to find a new specialism.
However, CPD can be quite expensive, and at times, it is difficult to know if it will be worth
our time and money.
M. Kailash
UNIT 3
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Assignment no - 1
Motivational theories and their impact on Continuing Professional
Development (CPD)
Herzberg’s Motivation Hygiene Theory
Herzberg's Motivation Theory model, or Two Factor Theory, argues that there are two factors
that an organization can adjust to influence motivation in the workplace. These factors are:
Motivators: Which can encourage employees to work harder. (Anon., 2020)
Maslow’s Need Hierarchy Theory
Maslow's hierarchy of needs is a motivational theory in psychology comprising a five-tier
model of human needs, often depicted as hierarchical levels within a pyramid. ... From the
bottom of the hierarchy upwards, the needs are: physiological, safety, love and belonging,
esteem, and self-actualization.
Figure 11: Maslow’s hierarchy of needs
Porter and Lawler’s Expectancy Theory
The Porter and Lawler theory of motivation is based on the assumption that rewards cause
satisfaction and that sometimes performance produces reward. It is a multi-variable model and
explains the complex of relationship among motivation, performance and satisfaction.
M. Kailash
UNIT 3
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Assignment no - 1
Figure 12: Porter and Lawler’s Expectancy Theory
Importance of motivational theories
•
Ability identify the needs and wants
•
Leads to stability
•
Leads to achievement’s and goals
•
Improves level of efficiency
•
Build relationship
Producing a Personal Development Plan
A personal development plan is a process that consists of defining what is important to you,
what you want to achieve, what strengths you already have that help to achieve your goals, and
what you need to improve and develop with time.
Define Your Goals : The first step is to define goals that are really important to you. It can be
something related to your career, but also something that will enrich or improve your personal
life (like lose weight, start a new hobby/activity, or learn a new language).
Prioritize : Out of all goals you wrote down, which one is the most important? This is your key
goal which will be your focus.
Set a Deadline : Create a deadline as to when you want to complete these goals by so there is a
clear timeframe.
Understand Your Strengths : By understanding our strengths, we can find the best methods to
meet our goals.
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Assignment no - 1
Recognize Opportunities and Threats : Your current behaviours and habits can either support
or not support you to achieve your goal.
Develop New Skills : A personal development plan is a plan for how to get from the place you
are now to the place where you want to be.
Take Action : If you want to achieve a big goal, there will be many actions you will need to take.
Get Support : Who can help you to achieve your goals faster?
Measure Progress : The best motivator to stay persistent in achieving goals is your own progress.
Even if it is a little progress, it is still something. (LU, 2016)
Name:
Muthukumar
Role: group member
Kailash
Goal / Objective
Achieved / Not Method
Making of presentations
Achieved
finalizing the
creating of
topic
presentation
given
by the leader
with
the
implementing
feedback
through the
gained from
use of
the
internet
recreating
and books
the
lecture
presentation
Finding a place for the Achieved
workshop
taking advise from
the lecturer
Searching
Getting
A suitable place
for
the
workshop.
Permission
finalizing the
From
place.
Relevant
other team members
patty
Table 9 : own role evaluation
Evaluation of continuing professional development
In our training event, we used the following methods in order to make the training event more
effective:
M. Kailash
UNIT 3
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Assignment no - 1
•
We took feedback from the participants to see what was positive about the event and what
could be imported as part of CPD in the future.
•
Conduct a virtual presentation on presentation skills.
•
Live demonstration of Microsoft PowerPoint.
•
Engaging each participant in creating a presentation.
•
Conduct the project with our maximum effort, team spirit, and participant of all members.
Developing skills for both personal and professional, presentation skill plays a major role.
Practicing presentation skill modifies designing, delivering, preparing, gestures, timing, and
interaction with audience When it comes to CPD. Therefore, this was a big advantage to the
participants that we implemented a training workshop, as they were able to gain valuable skills
and knowledge about the subject. These skills could then be used in the future and expanded
upon through further use of CPD.
The following are also benefits that we found:
•
Other events like this one can also be organized as we now have the skills and experience
•
Learned to work as a team
•
Learned the effectiveness of time management
•
New leadership skills were obtained
•
Developed the skill of being able to work under pressure
•
Developed our problem solving skills.
M. Kailash
UNIT 3
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Assignment no - 1
M. Kailash
UNIT 3
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Assignment no - 1
rading Rubric
Grading Criteria
Achieved
Feedback
LO1 Demonstrate a range of interpersonal and
transferable communication skills to a target audience.
P1 Demonstrate, using different communication styles and
formats, that you can effectively design and deliver a training
event for a given target audience.
P2 Demonstrate that you have used effective time
management skills in planning an event.
M1 Design a professional schedule to support the planning of
an event, to include contingencies and justifications of time
allocated.
D1 Evaluate the effectiveness and application of interpersonal
skills during the design and delivery of a training event.
LO2 Apply critical reasoning and thinking to a range of
problem-solving scenarios.
P3 Demonstrate the use of different problem-solving
techniques in the design and delivery of an event.
P4 Demonstrate that critical reasoning has been applied to a
given solution.
M2 Research the use of different problem-solving techniques
used in the design and delivery of an event.
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Assignment no - 1
M3 Justify the use and application of a range of solution
methodologies.
D2 Critique the process of applying critical reasoning to a
given task/activity or event.
LO3 Discuss the importance and dynamics of working
within a team and the impact of team working in
different environments.
P5 Discuss the importance of team dynamics in the success
and/or failure of group work.
P6 Work within a team to achieve a defined goal.
M4 Analyse team dynamics, in terms of the roles group
members play in a team and the effectiveness in terms of
achieving shared goals.
D3 Provide a critical evaluation of your own role and
contribution to a group scenario.
LO4 Examine the need for Continuing Professional
Development (CPD) and its role within the workplace
and for higher-level learning.
P7 Discuss the importance of CPD and its contribution to
own learning.
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Assignment no - 1
P8
Produce
a
development
plan
that
outlines
responsibilities, performance objectives and required skills,
knowledge and learning for own future goals.
M5 Compare and contrast different motivational theories
and the impact they can have on performance within the
workplace.
D4 Evaluate a range of evidence criteria that is used as a
measure for effective CPD.
M. Kailash
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Assignment no - 1