Authorized Service Facilities Capabilities Matrix
Location
Approvals
XRS
Argentine
AASSA/Aviacion
Atlantico Sur S.A.,
Buenos Aires, Argentina
AOG Number: +54-11-4714-8068
Main Number: +54-11-4714-8068
Airframe
L
L
L
L
L
L
S
S
S
S
S
S
A/R
A/R
A/R
A/R
A/R
A/R
FAA
EASA
Aero-Dienst GmbH,
Nurnberg, Germany
AOG Number: +49-911-93560
Main Number: +49-911-93560
F
D
F
D
F
D
F
D
F
D
F
D
F
D
F
D
A/R
A/R
A/R
A/R
A/R
A/R
A/R
A/R
AOG Number: +33-148-359 000
Main Number: +33-148-359 000
A/R
EASA
Air Four SpA, Milan, Italy
AOG Number: +39-02-761-10334
Main Number:
+39-02-506-73401 (MAINT)
+39-02-506-73200 (OPER)
L
L
L
L
S
S
A/R
A/R
A/R
A/R
Troubleshooting, servicing, minor repairs and
routine checks.
Heavy:
Full airframe capability including major mods/STCs,
structural repairs and full line service.
Avionics
L
S
A/R
A/R
A/R
A/R
EASA
Air Partner Private Jets,
Biggin Hill, UK
Troubleshooting and line component replacement.
Heavy:
Full on-wing avionics capability including major
mods and STCs, plus full line service.
/ Line H Heavy
Line:
Troubleshooting, servicing, minor inspections and
line component replacement.
Heavy:
Engine capabilities include MPI/HSI and full
line service.
/ Line
Main Number: +91-22-26157213
+91-22-26157256
AOG Number: +91-932-480-5219
A/R
A/R
Facility has capability to repair or re-cover interior
liners, seats, side ledges and baggage area and can
replace carpet. Also offers full line service.
Intermediate: Same as light with additional capability to replace
laminates and veneers, repair or refinish cabinet
surfaces and wood throughout the aircraft. Also
offers full line service.
Full refurbishment, completion and line service
capabilities, including complete reconfiguration of
cabin interior.
AOG Number: +972-502-770-333
Main Number: +972-3-6902272
+972-503-993-233
A/R
A/R
A/R
FAA
Averitt Air, Nashville
AOG Number: 615-519-4222
Toll Free Number: 800-519-4222
Main Number: 615-519-4222
L
L
L
L
L
L
L
L
L
L
L
L
A/R
A/R
A/R
A/R
A/R
A/R
L Light
F Full
Light:
Capability to touch-up, spot-in or sand-paint small
parts or aircraft areas.
Full:
In addition to light service, facility has capability to
chemically strip and repaint the entire aircraft and/
or major components of the aircraft.
Engineering
Arkia Israeli Airlines,
Tel Aviv, Israel
H Heavy
Light:
Paint
INDIA DGCA
I Intermediate
Facility has capability to clean aircraft and perform
minor cosmetic repairs.
AOG Number: +44-1959-578-460
Main Number: +44-1959-578-400
Air Works, Mumbai, India
L Light
Line:
Heavy:
A/R
/ Line H Heavy
Line:
Interior
A/R
H Heavy
Line:
Engine
Aero Services,
Le Bourget, France
/ Line
S Support D DAS
Support:
Facility has engineer(s) on-site to support
maintenance and modifications.
DAS:
Designated Alteration Station capable of
designing, certifying and supporting maintenance
and modifications.
Coverage
O 24/7
A/R
As Required
24/7:
Facility is open 24 hours a day, 7 days a week.
**
***
****
Challenger 601 limited to 601-3A, 3R currently.
Global limited to Global Express not 5000 currently.
May be provided by third party.
12/2008
Authorized Service Facilities Capabilities Matrix
Location
Approvals
XRS
FAA, TC
EASA
BERMUDA, BRAZIL
S. AFRICA
VENEZUELA
CHINA
Duncan Aviation, Battle Creek
AOG Number: 877-522-0111
Toll Free Number: 800-525-2376
Main Number: 269-969-8400
F
H
H
H
H
H
H
H
H
H
H
F
F
F
F
F
F
F
F
F
F
FAA
EASA
Duncan Aviation, Lincoln
AOG Number: 877-522-0111
Toll Free Number: 800-228-4277
Main Number: 402-475-2611
F
H
H
H
H
H
F
F
F
F
F
SA-CAA
ExecuJet Maintenance,
Johannesburg, S. Africa
AOG Number: +27-11-516-2300
Main Number: +27-11-516-2300
L
L
L
L
L
L
L
L
L
S
S
S
S
S
S
S
S
S
A/R
A/R
A/R
A/R
A/R
A/R
A/R
A/R
A/R
L
L
L
L
L
L
L
L
L
L
A/R
A/R
A/R
A/R
A/R
A/R
A/R
A/R
A/R
A/R
FAA
AUSTRALIA
BERMUDA
ExecuJet, Sydney, Australia
Main Number: +61-296-930-800
Principal AOG: +61-400-206-889
Secondary AOG: +61-408-252-364
ExecuJet,
Melbourne, Australia
AOG Number: +61-411-556-866
Main Number: +69-399-489-430
JORDAN, LEBANON
CAYMAN
BAHRAIN, PAKISTAN
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
A/R
A/R
A/R
A/R
A/R
A/R
A/R
A/R
A/R
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
A/R
A/R
A/R
A/R
A/R
A/R
A/R
A/R
EASA
Gate V, Vienna, Austria
AOG Number: +43-664-822-6996
Main Number: +43-170-073-2687
L
L
L
L
D
D
D
D
A/R
A/R
A/R
A/R
FAA
Global Aviation, Inc.
AOG Number: 503-648-6403
Main Number: 503-648-6403
L
L
L
L
L
L
L
L
L
L
A/R
A/R
A/R
A/R
A/R
H Heavy
Troubleshooting, servicing, minor repairs and
routine checks.
Heavy:
Full airframe capability including major mods/STCs,
structural repairs and full line service.
Avionics
/ Line H Heavy
Line:
Troubleshooting and line component replacement.
Heavy:
Full on-wing avionics capability including major
mods and STCs, plus full line service.
Engine
/ Line H Heavy
Line:
Troubleshooting, servicing, minor inspections and
line component replacement.
Heavy:
Engine capabilities include MPI/HSI and full
line service.
/ Line
L Light
I Intermediate
H Heavy
Line:
Facility has capability to clean aircraft and perform
minor cosmetic repairs.
Light:
Facility has capability to repair or re-cover interior
liners, seats, side ledges and baggage area and can
replace carpet. Also offers full line service.
Intermediate: Same as light with additional capability to replace
laminates and veneers, repair or refinish cabinet
surfaces and wood throughout the aircraft. Also
offers full line service.
Heavy:
Paint
FAA
AUSTRALIA
BERMUDA
SA-CAA
/ Line
Line:
Interior
UAE GCAA
EASA 145
ARUBA
BERMUDA
ExecuJet Middle East - Dubai
AOG Number: +971-4-601-6444
Main Number: +971-4-601-6445
BERMUDA
NAMIBIA
NIGERIA
Airframe
Full refurbishment, completion and line service
capabilities, including complete reconfiguration of
cabin interior.
L Light
F Full
Light:
Capability to touch-up, spot-in or sand-paint small
parts or aircraft areas.
Full:
In addition to light service, facility has capability to
chemically strip and repaint the entire aircraft and/
or major components of the aircraft.
Engineering
S Support D DAS
Support:
Facility has engineer(s) on-site to support
maintenance and modifications.
DAS:
Designated Alteration Station capable of
designing, certifying and supporting maintenance
and modifications.
Coverage
O 24/7
A/R
As Required
24/7:
Facility is open 24 hours a day, 7 days a week.
**
***
****
Challenger 601 limited to 601-3A, 3R currently.
Global limited to Global Express not 5000 currently.
May be provided by third party.
12/2008
Authorized Service Facilities Capabilities Matrix
Location
Approvals
XRS
Harrods Aviation - Luton, UK
AOG Number: + 44 1279 665328
Main Number: + 44 1582 589300
F
F
L
F
L
F
L
S
S
S
S
EASA 145
FAA
BERMUDA
TCA
SOUTH AFRICA
CAYMEN
Airframe
Harrods Aviation - Stansted, UK
AOG Number: + 44 1279 665328
Main Number: + 44 1279 665300
F
F
L
F
L
F
L
S
S
S
S
A/R
Innotech Aviation, Montreal
AOG Number: 800-463-9625
Toll Free Number: 800-463-9625
Main Number: 514-636-8484
//H****
//H****
//H****
//H****
H
H
H
H
F
F
F
F
S/D****
S/D****
S/D****
S/D****
24/7
O
O
O
TC, FAA
EASA
ARUBA
BERMUDA
Troubleshooting, servicing, minor repairs and
routine checks.
Heavy:
Full airframe capability including major mods/STCs,
structural repairs and full line service.
AOG Number: +81-80-5221-6639
Main Number: +81-22-322-2126
A/R
A/R
A/R
A/R
A/R
Jet Aviation AG,
Basel, Switzerland
AOG Number: +41-58-158-4111
Main Number: +41-58-158-4111
F
F
F
F
F
F
F
F
F
F
F
D
D
D
D
D
D
D
D
D
D
D
A/R
A/R
A/R
A/R
A/R
A/R
A/R
A/R
A/R
A/R
A/R
Jet Aviation AG,
Geneva, Switzerland
AOG Number: +41-79-202-8740
Main Number: +41-58-158-1111
L
S
FAA
EASA
TCCA
BAHAMAS
BAHRAIN
BERMUDA
SAUDI, UAE
EASA, FAA
UAE, QATAR
BERMUDA
CAYMAN
SOUTH AFRICA
SOUTH ARABIA
ARUBA
RUSSIA
Jet Aviation, Moscow
AOG Number: +7-985-226-2633
Main Number: +7-495-662-1350
D
D
A/R
A/R
Jet Aviation, Singapore
AOG Number: +65-9030-9663
Main Number: +65-6481-5311
L****
L****
L****
L****
L****
L****
L****
L****
L
D****
L
D****
L
D****
L
D****
L
D****
L
D****
L
D****
L
D****
O*
O*
O*
O*
O*
O*
O*
O*
Avionics
FAA
ARUBA
BERMUDA, CAYMAN
INDONESIA
PHILIPPINES
AUSTRALIA
/ Line H Heavy
Line:
Troubleshooting and line component replacement.
Heavy:
Full on-wing avionics capability including major
mods and STCs, plus full line service.
Engine
/ Line H Heavy
Line:
Troubleshooting, servicing, minor inspections and
line component replacement.
Heavy:
Engine capabilities include MPI/HSI and full
line service.
Interior
JAMCO - Sendai, Japan
Aircraft Maintenance Center
H Heavy
Line:
A/R
EASA 145
FAA
BERMUDA
TCA
SOUTH AFRICA
CAYMEN
/ Line
/ Line
L Light
I Intermediate
H Heavy
Line:
Facility has capability to clean aircraft and perform
minor cosmetic repairs.
Light:
Facility has capability to repair or re-cover interior
liners, seats, side ledges and baggage area and can
replace carpet. Also offers full line service.
Intermediate: Same as light with additional capability to replace
laminates and veneers, repair or refinish cabinet
surfaces and wood throughout the aircraft. Also
offers full line service.
Heavy:
Paint
Full refurbishment, completion and line service
capabilities, including complete reconfiguration of
cabin interior.
L Light
F Full
Light:
Capability to touch-up, spot-in or sand-paint small
parts or aircraft areas.
Full:
In addition to light service, facility has capability to
chemically strip and repaint the entire aircraft and/
or major components of the aircraft.
Engineering
S Support D DAS
Support:
Facility has engineer(s) on-site to support
maintenance and modifications.
DAS:
Designated Alteration Station capable of
designing, certifying and supporting maintenance
and modifications.
Coverage
O 24/7
A/R
As Required
24/7:
Facility is open 24 hours a day, 7 days a week.
**
***
****
Challenger 601 limited to 601-3A, 3R currently.
Global limited to Global Express not 5000 currently.
May be provided by third party.
12/2008
Authorized Service Facilities Capabilities Matrix
Location
Approvals
XRS
EASA/FAA/TC
ARUBA/BAHRAIN
BERMUDA/CAYMAN
UAE/JORDAN
KAZAHKSTAN
MAURITIUS/RUSSIA
ZAMBIA
FAA
Lufthansa Bombardier
Aviation Services
Berlin, Germany
AOG Number: +49-30-8875-4600
Main Number: +49-30-8875-4600
Mather Aviation LLC,
Sacramento
AOG Number: 916-364-4711
Toll Free Number: 800-310-5111
Main Number: 916-364-4711
L
L
L
L
L
L
L
F
L
L
L
L
L
A/R
A/R
A/R
A/R
A/R
A/R
Metrojet Limited
AOG Number: 852-215-3838
Main Number: 852-2215-3838
mx@metrojet.com
****
L
L
L
L
L
L
L
O
O
O
O
O
O
O
H
H
H
H
Midcoast Aviation
Cahokia, Il
AOG Number: 800-222-0422
Toll Free Number:800-222-0422
Main Number:618-646-8000
H
Ocean Sky Maintenance
Manchester, UK
AOG Number: +44-771-452-0779
Main Number: +44-161-436-4300
Oceanair Taxi Aereo /Target
Sao Paulo, Brazil
AOG Number: +55-11-8298-8492
Main Number: +55-11-5033-3600
Penta Aviation Services,
Vancouver
AOG Number: 604-273-4649
Toll Free Number: 1-888-274-4649
Main Number: 604-273-4649
H
H
H
H
H
L
L
L
L
L
L
H
H
H
H
H
H
F
F
F
F
F
F
D
D
D
D
D
D
O
O
O
O
O
O
H
H
H
H
L
L
L
L
L
L
L
L
H
H
H
H
H
H
H
H
L
F
L
F
L
F
L
F
L
F
L
F
L
F
L
F
S
S
S
S
S
S
S
S
A/R
A/R
A/R
A/R
A/R
A/R
H
H
H
H
H
A/R
A/R
I
I
I
I
I
I
I
I
I
I
I
I
I
I
I
L
L
L
L
L
L
L
L
L
L
F
L
F
L
F
L
F
L
F
L
F
L
F
L
F
L
F
S
S
S
S
S
S
S
S
S
A/R
A/R
A/R
A/R
A/R
A/R
A/R
A/R
A/R
I
H
H
I
I
H
H
H
H
H
H
H
H
H
I
I
I
I
I
I
I
I
I
H
L
L
L
L
H
H
H
H
F
F
F
F
L
F
L
F
L
F
L
F
L
F
S
O
S
O
S
O
S
O
S
O
S
O
S
O
S
O
S
H
H
H
RUAG Aerospace Services GmbH
Oberpfaffenhofen (Munich)
AOG Number: +49-8153-30-2880
Main Number: +49-8153-30-2272
H
FAA
HONG KONG
BERMUDA
CAYMAN
CHINA
MACAU
CANADA TC
FAA
EASA
EASA
FUJIARAH
CAYMAN
BERMUDA
TC
I
H
H
H
H
H
H
H****
H****
H****
H****
H****
H
H
H
H
H
F
F
F
F
F
F
D
O
D
O
D
O
D
O
D
O
D
O
FAA
EASA
SAUDI
NIGERIA
BERMUDA
ARUBA, BAHRAIN
BOSNIA, EGYPT
/ Line
H Heavy
Line:
Troubleshooting, servicing, minor repairs and
routine checks.
Heavy:
Full airframe capability including major mods/STCs,
structural repairs and full line service.
Avionics
/ Line H Heavy
Line:
Troubleshooting and line component replacement.
Heavy:
Full on-wing avionics capability including major
mods and STCs, plus full line service.
Engine
/ Line H Heavy
Line:
Troubleshooting, servicing, minor inspections and
line component replacement.
Heavy:
Engine capabilities include MPI/HSI and full
line service.
Interior
/ Line
L Light
I Intermediate
H Heavy
Line:
Facility has capability to clean aircraft and perform
minor cosmetic repairs.
Light:
Facility has capability to repair or re-cover interior
liners, seats, side ledges and baggage area and can
replace carpet. Also offers full line service.
Intermediate: Same as light with additional capability to replace
laminates and veneers, repair or refinish cabinet
surfaces and wood throughout the aircraft. Also
offers full line service.
Heavy:
Paint
BRAZIL
TC
H
Airframe
Full refurbishment, completion and line service
capabilities, including complete reconfiguration of
cabin interior.
L Light
F Full
Light:
Capability to touch-up, spot-in or sand-paint small
parts or aircraft areas.
Full:
In addition to light service, facility has capability to
chemically strip and repaint the entire aircraft and/
or major components of the aircraft.
Engineering
S Support D DAS
Support:
Facility has engineer(s) on-site to support
maintenance and modifications.
DAS:
Designated Alteration Station capable of
designing, certifying and supporting maintenance
and modifications.
Coverage
O 24/7
A/R
As Required
24/7:
Facility is open 24 hours a day, 7 days a week.
**
***
****
Challenger 601 limited to 601-3A, 3R currently.
Global limited to Global Express not 5000 currently.
May be provided by third party.
12/2008
Authorized Service Facilities Capabilities Matrix
Location
Servicios Aereos Estrella,
SA de CV, Toluca, Mexico
AOG Number: +52-722-343-2982
Main Number: +52-722-548-0200
Approvals
XRS
I
I
I
I
I
I
I
I
I
I
I
I
I
I
I
L
L
L
I
I
I
F
F
F
L
F
L
F
L
F
S
S
S
S
S
S
A/R
A/R
A/R
A/R
A/R
A/R
FAA
DGAC
EASA/TC
Skyservice FBO Inc.
Montreal
AOG Number: 514-961-4066,
514-813-3961
Main Number: 514-636-3300
L
L
L
L
L
O
O
O
O
O
EASA/TC
Skyservice FBO Inc. Toronto
AOG Number: 416-399-4437
Main Number: 905-677-3300
L
L
L
L
L
L
L
L
L
L
O
O
O
O
O
O
O
O
O
O
FAA
Stevens Aviation - Greenville
AOG Number: 864-561-9391
Toll free numner: 1-800-359-7838
Main Number: 864-678-6238
I***
I***
I***
I***
I***
I***
H
H
H
H
H
H
F
F
F
F
F
F
S
S
S
S
S
S
O
O
O
O
O
O
FAA
EASA
StandardAero, Augusta
L
L
L
L
L
L
A/R
A/R
A/R
StandardAero, Los Angeles
L
L
L
L
L
L
L
L
L
L
L
F
L
L
L
L
L
L
L
L
L
O
O
O
O
O
O
O
O
O
O
FAA
EASA
StandardAero, Houston
AOG Number: 281-230-7800
Toll Free Number: 800-877-5411
Main Number: 281-230-7800
L
F
L
L
L
L
L
O
O
O
O
O
O
FAA
Stevens - Broomfield CO
AOG Number: 303-549-8209
Toll Free Number: 1-800-824-1938
Main Number: 303-469-6671
H
H
H
H
H
H
L
F
L
L
L
L
L
A/R
A/R
A/R
A/R
A/R
A/R
A/R
H Heavy
Troubleshooting, servicing, minor repairs and
routine checks.
Heavy:
Full airframe capability including major mods/STCs,
structural repairs and full line service.
Avionics
/ Line H Heavy
Line:
Troubleshooting and line component replacement.
Heavy:
Full on-wing avionics capability including major
mods and STCs, plus full line service.
Engine
/ Line H Heavy
Line:
Troubleshooting, servicing, minor inspections and
line component replacement.
Heavy:
Engine capabilities include MPI/HSI and full
line service.
Interior
/ Line
L Light
I Intermediate
H Heavy
Line:
Facility has capability to clean aircraft and perform
minor cosmetic repairs.
Light:
Facility has capability to repair or re-cover interior
liners, seats, side ledges and baggage area and can
replace carpet. Also offers full line service.
Intermediate: Same as light with additional capability to replace
laminates and veneers, repair or refinish cabinet
surfaces and wood throughout the aircraft. Also
offers full line service.
Paint
FAA
EASA
/ Line
Line:
Heavy:
AOG Number: 706-793-5600
Toll Free Number: 800-891-8889
Main Number: 706-793-5600
AOG Number: 310-568-3700
Toll Free Number: 800-942-7738
Main Number: 310-568-3700
Airframe
Full refurbishment, completion and line service
capabilities, including complete reconfiguration of
cabin interior.
L Light
F Full
Light:
Capability to touch-up, spot-in or sand-paint small
parts or aircraft areas.
Full:
In addition to light service, facility has capability to
chemically strip and repaint the entire aircraft and/
or major components of the aircraft.
Engineering
S Support D DAS
Support:
Facility has engineer(s) on-site to support
maintenance and modifications.
DAS:
Designated Alteration Station capable of
designing, certifying and supporting maintenance
and modifications.
Coverage
O 24/7
A/R
As Required
24/7:
Facility is open 24 hours a day, 7 days a week.
**
***
****
Challenger 601 limited to 601-3A, 3R currently.
Global limited to Global Express not 5000 currently.
May be provided by third party.
12/2008
Authorized Service Facilities Capabilities Matrix
Location
TAG Aviation,
Geneva, Switzerland
AOG Number: +41-22-717-0055
Main Number: +41-22-717-0169
Approvals
XRS
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
L
O
O
O
O
O
O
O
O
EASA
FAA
BERMUDA
CAYMAN
RUSSIA
ARUBA
NIGERIA
I-604
TAG Engineering Ltd,
Farnborough, UK
AOG Number: +44-(0)7802-821430
Main Number: +44-(0)1252-372400
L
L
L
L
L
L
L
L
L
L
L
L
S
S
S
S
S
S
A/R
A/R
A/R
A/R
A/R
A/R
EASA
FAA
BERMUDA
CAYMAN
ARUBA
RUSSIA
Airframe
/ Line
H Heavy
Line:
Troubleshooting, servicing, minor repairs and
routine checks.
Heavy:
Full airframe capability including major mods/STCs,
structural repairs and full line service.
Avionics
/ Line H Heavy
Line:
Troubleshooting and line component replacement.
Heavy:
Full on-wing avionics capability including major
mods and STCs, plus full line service.
Engine
/ Line H Heavy
Line:
Troubleshooting, servicing, minor inspections and
line component replacement.
Heavy:
Engine capabilities include MPI/HSI and full
line service.
Interior
/ Line
L Light
I Intermediate
H Heavy
Line:
Facility has capability to clean aircraft and perform
minor cosmetic repairs.
Light:
Facility has capability to repair or re-cover interior
liners, seats, side ledges and baggage area and can
replace carpet. Also offers full line service.
Intermediate: Same as light with additional capability to replace
laminates and veneers, repair or refinish cabinet
surfaces and wood throughout the aircraft. Also
offers full line service.
Heavy:
Paint
Full refurbishment, completion and line service
capabilities, including complete reconfiguration of
cabin interior.
L Light
F Full
Light:
Capability to touch-up, spot-in or sand-paint small
parts or aircraft areas.
Full:
In addition to light service, facility has capability to
chemically strip and repaint the entire aircraft and/
or major components of the aircraft.
Engineering
S Support D DAS
Support:
Facility has engineer(s) on-site to support
maintenance and modifications.
DAS:
Designated Alteration Station capable of
designing, certifying and supporting maintenance
and modifications.
Coverage
O 24/7
A/R
As Required
24/7:
Facility is open 24 hours a day, 7 days a week.
**
***
****
Challenger 601 limited to 601-3A, 3R currently.
Global limited to Global Express not 5000 currently.
May be provided by third party.
12/2008