MASTER FACILITY REGISTRY
USER MANUAL
A practical guide on how to use the Master Facility Registry to
manage health facility data
1
ACRONYMS
EFMOH
Ethiopian Federal Ministry of Health
MFR
Master Facility Registry
EPSA
Ethiopian Pharmaceuticals Supply Agency
2
TABLE OF CONTENTS
ABOUT THIS DOCUMENT
5
MASTER FACILITY REGISTER OVERVIEW
6
NAVIGATION
7
General Support
8
Login Access
9
Login
9
Forget / Reset Password
9
Logout
10
Menu Navigation
11
Search Box
12
Minimize Left Menu
12
Filter Facility Data
13
Export Data
14
Print Data or Screen
14
Scan QR Code
14
FACILITIES MANAGEMENT
15
Add a New Facility
16
Complete a Drafted Facility
19
Approve / Deny a Pending Facility
20
View an Archived Facility
22
Import Facility Data
23
View Facility Details
24
Preview a Facility
25
Review the MFR Activity Log
26
DASHBOARD
Dashboard View
ADMIN
27
28
31
Add a New User
32
Edit User Details
33
Remove a User
34
Filtering a User
35
3
System Configuration – Infrastructure
36
System Configuration – Health Services
38
System Configuration – Human Resources
40
Admin Hierarchy Edit
42
Facility Bulk Edit
44
4
ABOUT THIS DOCUMENT
This document is a manual designed to provide a step-by-step guide on how to use
the Master Facility Registry (MFR). The MFR is web-based dashboard tool used by
the Ethiopian Federal Ministry of Health (EFMOH) to manage the list of all health
facilities providing health services across Ethiopia.
This document is designed to be used by any EFMOH employee who is required to
maintain this master list of facilities. It is a guide describing how to use the MFR
with the goal of ensuring the EFMOH has, at all times, a complete and accurate list
of facilities providing health services.
This document is a living document and should be updated whenever the MFR is
updated to ensure that it accurately reflects the tool and its various features.
5
MASTER FACILITY REGISTER OVERVIEW
Ethiopian Federal Ministry of Health (EFMOH)’s vision is to “see health, productive,
and prosperous Ethiopians” through the mission to:
"To promote health and wellbeing of Ethiopians through providing and
regulating a comprehensive package of promotive, preventive, curative and
rehabilitative health services of the highest possible quality in an equitable
manner."
To achieve this mission, the Ministry oversees a network of over 20,000 service
delivery points (hospitals, health centers, and health posts) across the country
which provide healthcare to Ethiopians. Directing the work of each of these
facilities is incredibly complex and so the EFMOH maintains a database of with a
record for each facility. This database is called the Master Facility Registry (MFR).
The MFR is a locally developed, open source, custom software platform designed
to provide a definitive list of all facilities operating within the Ethiopian health
sector. It registers and tracks a set of administrative information for each facility
(unique ID, location, phone number, etc.) and this data is used to inform all other
EFMOH software systems (e.g. Vitas, Dagu, mBrana, Fanos, HMIS, DHIS).
This registry creates high-quality, accurate, and authoritative facility identification
records. It does so through rigorous verification and management procedures that
incorporate information from program national systems, the Ministry and
Ethiopian Pharmaceutical Supply Agency’s (EPSA) master facility records, and data
collected from the Ministry and the EPSA data collection registrations and data
management personnel. It is designed to:
● Improve data quality by helping to reduce errors in facility information;
● Give facilities the flexibility to review and update their identification
information;
● Provide better tools for analysis;
● Reduce the long-term reporting burden.
It is maintained by employees who have authority within their role to manage
facility data.
6
NAVIGATION
7
General Support
If you require general support of any kind or have any questions related to the
MFR, you can:
1. Click on the Contact & Feedback menu
2. Enter data into the following fields:
● Name
● Email address where you wish to be contacted
● Subject
● Any comments or questions that you have in the “Write your comments
here” text box
3. Click the Submit button when finished.
8
Login Access
To obtain a login username and password, contact the MFR Administrator.
Once you have a login, you can access the MFR at this web address:
https://mfrv2.moh.gov.et/#/login
Login
To log into the MFR:
1. Enter your:
1. Username
2. Password
2. Click the Login button.
Forget / Reset Password
If you forget or need to reset your password:
1. Click on the Forget Password link
2. You will be redirected to a page where you can reset
it.
You can also contact the MFR Administrator if you have
trouble logging in.
9
Logout
1. Click on the 3 white dots on the top right in order to
log out of the MFR.
User Manual
1. Click on the Help dropdown menu.
2. Click on the User Manual.
3. Click on the arrow/file icon to download the
latest version of the User Manual.
10
Menu Navigation
The MFR can be navigated using the menu on the left side of each page. This menu
allows users to navigate to various functions with the site to manage MFR data.
The menu has six views:
● Dashboard – This view allows a user to access a master dashboard which
provides an overview on the status of all facilities within the MFR.
● Facilities – This view allows a user to view all facilities and facility details
managed by the MFR.
● Administrative Unit – This view allows a user to view all facilities within a
given region, zone, and woreda.
● Contact – This feature allows a user to contact the admin with any
questions.
● Admin – This feature is available to those users with administrative rights to
the MFR and who have permission to manage users and configure the
system.
● Help – This is where this User Manual is posted.
11
Search Box
On every screen you can search for a specific facility by typing the name of the
facility directly into the search field:
Minimize Left Menu
If you click on the 3 white lines (
left menu.
), it will minimize the
If you click on the 3 white lines, again, then the left menu
will reappear:
12
Filter Facility Data
1. Go to the Facilities view.
2. Click the white arrow.
3. Select the type of facility you want from the menu:
a. Pending
b. Drafted
c. Archived
d. Activity Log
4. Click the “Filter” icon:
5. Click on the filters you want:
•
•
•
•
•
•
Facility Type
Status
Location
Operational Status
Construction Status
Health Services
6. Click Apply when ready and a specialized report will open with your filters
applied.
7. If you want, you can click Remove Filters to clear
all filters and start over.
13
Export Data
You can export data whenever you see either of these two icons:
Click on either icon and the data will automatically download to your computer.
Print Data or Screen
Print screens or data by clicking on this printer icon:
Scan QR Code
Wherever you see a QR code, you can scan the QR code and
the facility data will automatically scan into your computer:
Quick Tip!
Whenever you see an asterisk next to a
field that means that the field is required.
You MUST make a selection or fill in that
field.
14
FACILITIES MANAGEMENT
15
Add a New Facility
1. Click on the Facilities drop down menu.
2. Click on the New Facility
button.
3. Add facility details:
Facility Information
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.
k.
Official Name
Other Name
Old Name
Old Identification Number
Year Opened
Year License Last Renewed
Settlement
Ownership
Catchment Population
Facility Type
Facility Subtype
16
l. Reports To
m. Operational Status
n. Referral Linkage
Administrative Area
o.
p.
q.
r.
s.
Region
Zone
Woreda
City
Kebele
Physical Location
t. House Number
u. Specific Area Name
v. Street Number
Geographical Coordinate
w. Latitude
x. Longitude
y. Altitude
Facility Contact
z. Phone Number
aa. Fax Number
bb.Email
cc. Website
Head of Facility
dd.Full Name
17
ee. Phone Number
ff. Email
gg. Registration Number
hh.Qualification
4. Click:
• Save as Draft, if you wish to
finish entering data later
• Submit, if you are finished
• Cancel, if you wish to void out
the data and delete it
18
Complete a Drafted Facility
1. Click on the Facilities dropdown menu.
2. Click on the Drafted submenu.
3. Find the facility that is in draft that you wish to edit and click the Edit button.
4.
Edit the data.
5.
When finished, either Save as Draft, Submit, or Cancel.
19
Approve / Deny a Pending Facility
1. Click on the Facilities dropdown menu.
2. Click on the Pending submenu.
3. Find the facility pending your decision to approve or deny and click on the
facility’s row to open it up.
4. Review the facility data.
5. Approve / Deny the facility.
• Once you Approve the facility, it will
be live in the MFR.
• If the facility has required information
that has not been field, the following message pops up
20
• If you Deny the facility, remark must
be stated in the following window and
click on Send when finish
21
View an Archived Facility
1. Click on the Facilities dropdown menu.
2. Click on the Archived submenu.
3. Scroll or filter for the archived facility that you wish to view.
22
Import Facility Data
3. Click on the Facilities dropdown menu.
4. Click on the Activity Log submenu.
5. Click on the Import Facilities submenu.
6. Download the template to
enter in the facility data
you would like to import.
7. Fill in the Excel template
with the facility data. This
is very important. Please
structure your data
according to the template
so that when you import it, all data imports correctly and is correctly associated
with the right MRF data fields and displays accurately in the MFR.
8. Upload the facility data by
selecting the Excel sheet
with the facility data and
then clicking Import.
23
View Facility Details
1. Click on the Facilities dropdown menu.
2. Find the facility you would like to review and click on the row that lists your
desired facility.
3. Now the MFR will display a view with all facility details.
24
Preview a Facility
1. Click on the Facilities dropdown menu.
2. Find the facility you wish to preview.
3. Click the Print Preview
button.
4. Preview the facility and, if you want:
• Print the preview by clicking on
the printer icon:
• Download the preview by clicking
on the download icon:
25
Review the MFR Activity Log
1. Click on the Facilities dropdown menu.
2. Click on the Activity Log submenu.
3. Review the log of all actions taken in the MFR.
26
DASHBOARD
27
Dashboard View
The dashboard allows you to monitor all of the MFR data in one place. Data
displayed in the dashboard can be used by any MFR user to monitor performance
or make a decision.
The dashboard has a series of views that include:
1. Map – Geo-locates all facilities listed in the MFR
on a map of Ethiopia.
2. Facility Type – Displays the types and amounts of
facilities tracked within the MFR.
28
3. Ownership Type – Displays the various types and
amounts of ownerships for health facilities.
4. Settlement – Displays various types and amounts of
settlements for all health facilities.
5. Facility Count – Displays the total number of facilities
managed in the MFR.
6. Facilities Created in the Last Month – Lists all facilities
created in the MFR in the last month.
7. Operational Status – Displays the operational status of
facilities.
29
8. Power Source – Displays the source of power for
facilities.
Quick Tip!
Hover your mouse over any chart, bar, or table and
the value represented by that chart, bar, or table will
appear.
30
ADMIN
31
Add a New User
1. Click on the Admin dropdown menu.
2. Click on the Users submenu.
3. Click on the New User button.
4. Enter the details for the new user:
●
●
●
●
●
5.
Email
Role
Password
Confirm Password
Region
Click the Create button when finished.
32
Edit User Details
1. Click on the Admin dropdown menu.
2. Click on the Users submenu.
3. Find the user you wish to edit and click on the Edit button.
4. Edit the details for the new user.
5. Click the Update button when finished.
33
Remove a User
1. Click on the Admin dropdown menu.
2. Click on the Users submenu.
3. Find the user you
wish to remove
and click on the
Remove button.
4. Confirm that you want to remove
this user by clicking the Yes button.
34
Filtering a User
1.
Click on the Admin dropdown menu.
2. Click on the Users submenu.
3. Find the user you
by filtering
a.
b.
c.
d.
Role
Region
Zone
Woreda
4. Click Apply Filter button when you finish.
35
System Configuration – Infrastructure
1. Click on the Admin dropdown menu.
2. Click on the System Configuration submenu.
3. Click on the
Infrastructure tab.
4. Select data for each the following Infrastructure data fields.
● Source of water
● Source of power
● Communications
36
● Construction status
● Waste management
● ICT infrastructure
5. Remove all data fields that are not applicable by clicking on the Minus icon:
6. You can add your own data field by clicking on the Plus icon
entering data into the fields:
7. Enter
name Click the Plus
icon
when finished.
and
8. Click the Update Infrastructure Layer button when finished
37
System Configuration – Health Services
1. Click on the Admin dropdown menu.
2. Click on the System Configuration submenu.
3. Click on the Health
Services tab.
4. Select the data for each the following Health Services data fields.
● Clinical Services
● Diagnostic and Imaging Services
● 24 Hours Service Offer
● Support Services
38
5. Remove all data fields that are not applicable by clicking on the Minus icon:
6. You can add your own data field by clicking on the Plus icon
entering data into the fields
● Enter Name and click on the
plus icon
and
7. Click the Update Health Service Layer button when finished
39
System Configuration – Human Resources
1. Click on the Admin dropdown menu.
2. Click on the System Configuration submenu.
3. Click on the Human
Resources tab.
4. Remove all data fields that are not applicable by clicking on the Minus icon:
40
5. You can add your own Human Resources role by clicking on the Plus icon
and entering data into the fields:
6. Enter Name and Click the Plus icon
when finished.
7. Click the Update Human Resources Layer button when finished and then your
updates will be live in the MFR:
41
Admin Hierarchy Edit
1. Click on the Admin dropdown menu.
2. Click on the Admin Hierarchy submenu.
3. Click on the Plus sign for the
hierarchy you would like to edit
(Region, Zone, Woreda).
42
4. Scroll to the bottom of the column for the
hierarchy you selected and enter the data.
5. Click the Add button when finished.
43
Facility Bulk Edit
1. Click on the Admin dropdown menu.
2. Click on the Facility Bulk Edit submenu.
3. Select the location you want to edit from the applicable dropdown menu.
5. Click Apply Filter button.
44
6. Click the box next to all facilities you want to edit.
Note – if you want to edit ALL the
facilities then click the Select All
box.
6. Click the Edit Location button.
7. Select the edits from the
dropdown menus (Region, Zone,
Woreda).
8. Click the Update button when
finished.
45