Bill for JOY SLACK September 27, 2022 Page 1 of 4 (NOT FOR PAYMENTS) PO BOX 3408 FT SMITH AR 72913 6400 0090 NO RP 26 11282012 YYYNNNNN 01 014534 0047 JOY SLACK 116 EAST HYACINTH STREET SAINT MARTINVILLE LA 70582-4404 Account Number PIN Service at 501 1021 048313701 8160 116 EAST HYACINTH STREET SAINT MARTINVILLE LA 70582-4404 Contact Us www.cox.com 888–438–6673 Thank you for being a Cox Communications customer. Please see that payment reaches us by the due date to avoid a Late Payment Charge. TV and Internet payments received after the due date are subject to a $5.00 late fee. Telephone payments received after the due date are subject to a late fee of 2.0% of the current telephone balance. Save Time! Save Money! Take control! Enroll in EasyPay - once you set it you'll never forget it. Your bill is automatically paid each month on the day it's due. Visit www.cox.com/easypay123 to sign-up. ACCOUNT SUMMARY as of Sept 27, 2022 Previous Balance $217.61 Payment Received - Sept 11 -217.61 New Charges $225.60 TOTAL DUE BY Oct 12, 2022 $225.60 **Auto Payment On Your Due Date - Do Not Send Payment** continued in News from Cox September 27, 2022 bill for JOY SLACK Account Number 501 1021 048313701 Service at 116 EAST HYACINTH STREET SAINT MARTINVILLE LA 70582-4404 Paperless Go green! Visit www.cox.com and click on View/Pay Bill today to stop your paper bill! **Auto Payment On Your Due Date - Do Not Send Payment** TOTAL DUE BY Oct 12, 2022 COX COMMUNICATIONS PO BOX 248871 OKLAHOMA CITY OK 73124-8871 $225.60 6400 0090 NO RP 26 11282012 YYYNNNNN 01 014534 0047 Bill for JOY SLACK September 27, 2022 Account number 501 1021 048313701 Monthly Services cont. Cox High Speed Internet Preferred Includes: Cox High Speed Internet Preferred with PowerBoost - SUMMARY OF CHARGES Monthly Services Usage Charges Taxes, Fees, and Surcharges $196.95 6.99 21.66 NEW CHARGES $225.60 TOTAL MONTHLY SERVICES $196.95 - - MONTHLY SERVICES - USAGE CHARGES Sept 27 - Oct 26 On Demand/Pay Per View Liberal Arts Total On Demand/Pay Per View TV Cox Advanced TV Premier Includes: Faith & Values Pak Cox TV Starter Expanded Service Advanced TV Movie Pak Sports & Information Pak Variety Pak Bonus Pak 2 Premium Package Includes: Cinemax HBO 2 Premium Discount HD Advanced Receiver (qty 2) DVR/HD Advanced Receiver DVR Service Plus Package Total TV Sept 28 TOTAL USAGE CHARGES $6.99 $6.99 $6.99 - TAXES, FEES AND SURCHARGES $78.99 - $53.99 $53.99 Total Internet - - Page 2 of 4 $30.00 $-5.00 $25.00 $15.98 7.99 10.00 5.00 $142.96 INTERNET Payment options Online: Visit www.cox.com to register for 24-hour online access or make payments to your account. Mail: Detach this coupon and send it with your check or money order. Please include your account number on your check. Make your checks payable to Cox Communications. Allow 7 days for processing. Phone: Call the number listed under the "Contact Us" section on the front of this bill anytime and follow the phone prompts to make a payment using your bank account or credit card. In Person: Visit www.cox.com for a list of Cox Authorized Payment Centers. TV Fees FCC Fees Sales Tax Franchise Fee Total TV Fees $0.07 14.09 7.50 $21.66 TOTAL TAXES, FEES AND SURCHARGES $21.66 TOTAL NEW CHARGES - $225.60 NEWS FROM COX Attention Basketball Fans! NBA League Pass regular season package is now available with Cox Advanced TV! Ask how you can receive this package and watch up to 40 out of market regular season NBA games per week! EPIX, HBO & Cinemax Free Previews Coming Soon During the Epix preview (October 4 through October 6), customers with Advanced TV will have free access to these channels. During the HBO & Cinemax preview (October 11 through October 14), 6400 0090 NO RP 26 11282012 YYYNNNNN 01 014534 Bill for JOY SLACK September 27, 2022 Account number 501 1021 048313701 News From Cox cont. customers with Advanced TV will have free access to these channels. EPIX channel [200], HD channel [2200] and EPIX OnDEMAND (channel 1). Customers with a www.cox.com/tv username and password will have access to EPIX content on Cox TV Online. HBO and Cinemax channels [401, 402, 403, 404, 405, 406, 407, 408, 409, 410, 411, 412, 413, 414, 426, 427, 429, 431, 437], HD channels [2401, 2402, 2407, 2408] and OnDEMAND (channel 1). These channels may contain NC-17 or R rated programming. To restrict access to this programming you can use the Parental Control feature on your Advanced TV remote. To request that the channel be blocked completely, please call the number on this bill to speak with a Customer Care representative. GET READY TO PLAY FAVORITES It's here. ENCORE PLAY. And with it, customers who subscribe to the Movie Pak with Encore can watch their favorite movies on a computer or mobile device wherever they go. And the good news, it's FREE with a subscription to the Cox Movie Pak featuring ENCORE. Ask your Cox representative about our special offers on ENCORE today. Encoreplay.com - CUSTOMER INFORMATION Advance Billing Cox Communications bills all customers in advance for monthly recurring charges and in arrears for non-recurring charges such as On Demand/pay-per-view and long distance. Credits or charges for any service changes made during the month will be reflected in the next bill. When to Pay Your Bill Payment in full is due to Cox by the "Due By" date indicated on your statement. If payment is not received by this date, your bill will become past due and may be subject to additional fees such as late payment charges, electronic reactivation fees, or returned check fees. For more information on these fees and all other charges, please visit www.cox.com. Payment of your Cox bill confirms your subscription to services and the possession of Cox owned equipment listed on your bill. Understanding Your Cox Bill Having trouble understanding your Cox bill? Visit http://www.cox.com/support for help or contact a customer service representative. Contact information is listed under the "Contact Us" section on the front of this bill. Electronic Fund Transfer (EFT) When you provide a check as payment, you authorize Cox to make a one time electronic fund transfer (EFT) from your account, using the information from your check, or process your payment as a traditional check transaction. An EFT may debit your account as soon as the same day you make your payment and you will not receive your check back from your financial institution. Returned Check Charge Payments returned to Cox due to insufficient funds will incur a non sufficient funds fee (NSF) of up to $30.00 or the maximum allowed by state law. The use of a paper or electronic check for payment is your acknowledgement that if your payment is returned, you expressly authorize your account to be electronically debited for the amount of the payment plus any applicable NSF fees. For more information regarding this fee, visit www.cox.com Closed Captioning Issues Page 3 of 4 Customer Information cont. For issues regarding closed captioning, please contact Cox customer service at the number listed at the front of this bill. If your concerns are not addressed, please contact: S.T. Willis, Mgr of Closed Caption ing, Cox Communications, 1400 Lake Hearn Dr NE, Atlanta, GA 30319; Phone: 1-888-278-6660, Fax: 404-847-6257, Email: closedcaption@cox.com Billing Dispute and Resolution If you have any questions regarding your bill or disagree with any portion of your bill, immediately contact Cox with your concerns. You must contact us no later than 60 days from the bill's due date via the contact information listed on the front of this bill so that Cox can review your account. 6400 0090 NO RP 26 11282012 YYYNNNNN 01 014534 Page 4 of 4