MACASANDIG NATIONAL HIGH SCHOOL
Cagayan de Oro City
_______ Quarter Examination
FOOD AND BEVERAGE SERVICES
Name: ____________________________________
Score: _______________
Year and Section: ___________________________
Date: __________________
MULTIPLE CHOICE. Shade the circle of the correct answer. STRICTLY NO ERASURES.
1. It is a food outlet that serves food and beverage to walk-in customers or patrons who have made prior
booking.
a. Cold selection
b. Fine Dining c. Restaurant d. Soup Station
2. A “help yourself concept” adopted by some restaurants who are assured of attracting clients and that
guaranteed numbers of patron are on hold.
a. Buffet Restaurant b. Coffee Shop c. Fine Dining d. All the above
3. It is a type of dine-in restaurant usually designed for the elite market and they served special dishes of
superior quality offer with elegance with wine service.
a. Buffet Restaurant b. Coffee Shop c. Fine Dining d. All the above
4. Which of the following is a type of course category?
a. Cold Selection
b. Soup Station c. Hot Courses d. All the above
5. What course category Include pastas and rice, vegetables, seafoods, chicken etc.?
a. Hot Courses
b. Cold selection
c. Soup Station
d. Desserts
6. It is a synonym of booking; these words can be used similarly.
a. Preservation
b. Reservation c. Cancel
d. Menu
7. The list of food and drink that are served at the restaurant.
a. Reservation
b. Booking
c. Menu
d. Hot courses
8. It is a term used when you don’t want the booking or reservation made previously.
a. Booking
b. Cancel
c. Reservation d. Menu
9. The plural of person, it is used to specify how many people will be coming.
a. Persons
b. Fersons
c. People
d. Human
10. A word used to ask if there are tables that can be reserved or not.
a. Availability b. Area Selection
c. Available
d. Booking Time
11. A _______ is a table that has long cushion chairs around it.
a. Booth
b. desk
c. Area Selection
d. none of the above
12. To say whether you want to sit in an area of that restaurant that allows cigarettes or not.
a. No loitering
b. Availability c. Non-smoking/Smoking Area d. Booth
13. In French service, everything is served from the right except bread and butter and salad plates plus any extra
dish which may be placed to the left of the guest.
a. TRUE
b. FALSE
14. It is also known as the Gueridon Service.
a. Principal waiter
b. Russian Service
c. French Service
d. Buffet Restaurant
15. A French service is distinguished by the employment of 4 waiters.
a. TRUE
b. FALSE
16. It is a method of table service where food is prepared in the kitchen and arranged by the kitchen chef on
silver platters and brought by the waiter.
a. Buffet Restaurant b. French Service
c. Russian Service
d. Italian service
17. ________ takes orders, serves all drinks finishes the preparation of the food at the table.
a. Chef
b. Principal waiter
c. Concierge
d. General manager
18. Fine Dining restaurants are the elite market, they served special dishes of superior quality offer with the
elegance of wine service.
a. TRUE
b. FALSE
19. It denotes all forms of spoon and fork
a. Table ware b. Flatware c. Cutlery d. Hollow ware
20. Spoon, forks, knives, and tongs are examples of Hollow ware
a. TRUE
b. FALSE
21. It refers to table service items such as sugar bowls, creamers, coffee pots, teapots etc.
a. Tableware b. Flatware
c. Cutlery
d. Hollow ware
22. A waiter’s cloth is use for, EXCEPT:
a. Wiping small spills b. final polishing of plates
c. wiping the mouth
d. carrying hot plates
23. Measures to avoid Breakages, EXCEPT:
a. Use trays when serving and bussing
c. use appropriate glass racks
b. Avoid overloading trays and bus pans
d. only one door for the entrance and exit
24. The standard sequence in serving food is from lightest to heaviest dish; which of the following is next to
appetizer?
a. Dessert
b. Main Course
c. salad
d. soup
25. Which side of the guest will you bus out the soiled dishes?
a. Front
b. left side
c. any side
d. right side
26. It is the manner of serving food at well-appointed homes, hotel dining rooms and fine dining restaurants.
a. Table service
b. counter service
c. tray service d. room service
27. The following points should be observed, EXCEPT:
a. Keep fingernails properly cleaned
c. wear-stained aprons
b. Hair must be well-combed and modestly styled
d. Body and Posture
28. Women should appear natural with moderate make-up to enhance their appearance.
a. TRUE
b. FALSE
29. Waiter’s must not shave their beards whenever they come on duty.
a. TRUE
b. FALSE
30. A _______ is a direct conversation with a guest.
a. Greetings b. text message
c. Telephone call
d. booking
31. When taking a booking, the essential information are as follows, EXCEPT:
a. Name
b. Date c. Number of covers d. Age
32. In telephone courtesy, your voice must be ____________.
a. Not clear
c. in a very low tone that a customer can’t hear
b. friendly even if you are in a hurry
d. all the statements are correct
33. During telephone call, never laugh or speak with another person.
a. FALSE
b. TRUE
34. When you have to locate someone do it ____________.
a. Promptly and efficiently
c. allow them to wait too long
b. b. laugh on the customers concerns
d. Speak with another person
35. At the end of a telephone call for a booking you should say ____________.
a. Don’t call us again
c. laugh and say thank you to the customer
b. Thank you for the booking “Good day”
d. simply end the call
36. The following are rules to be observe when guest is present in all official rooms, restaurants EXCEPT:
a. Never lean against wall or furniture
c. keep your hands on your pocket
b. Never sit down on official rooms
d. Never scratch your hair
___37.
a. flute glass
b. Sherry glass
c. cocktail glass
MACASANDIG NATIONAL HIGH SCHOOL
Cagayan de Oro City
_______ Quarter Examination
FOOD AND BEVERAGE SERVICES
___38.
a. Dinner fork
b. spoon
c. Dinner spoon
___39.
a. Pilsner Glass
b. Water Pitcher
c. Tulip Glass
__40.
a. Collins Glass
b. Sherry Glass
c. Tulip Glass
___41.
a. Collins Glass
b. Beer Mug
c. Flute Glass
___42.
a. Champagne Glass
b. Margarita Glass
c. Pilsner Glass
b. Water Pitcher
c. Champagne Glass
___43.
a. Beer Mug
___44.
a. Champagne Glass b. Collins Glass
c. Flute Glass
___45.
a. Tea Pot
b. Beer Mug
c. Water Pitcher
___46.
a. Sherry Glass
b. Cocktail Glass
c. Flute Glass
___47.
a. pilsner glass
b. Old fashioned glass c. tulip glass
___48.
a. Poco grande
b. Tulip Glass
c. Old fashioned glass
___49.
a. Holloware
b. Cutlery
c. flatware
___50.
a. Holloware
b. Cutlery
c. flatware