HUMAN RESOURCE AND ADMIN PROCEDURE Document No. Rev. No. Rev. Date Prepared by Reviewed by Approved by : SOP-FSC-005 : 01 : 09.29.2021 : C. Martinez : A. Lazaro : N. De Guzman TABLE OF CONTENTS Contents Page Number SCOPE OBJECTIVES DEFINITION OF TERMS RESPONSIBLE PERSON PROCEDURE 5.1 HIRING PROCESS 5.2 EMPLOYEE ON-BOARDING 5.3 EMPLOYEE REGULARIZATION AND PROMOTION 5.4 EMPLOYEE OFF BOARDING 5.5 EMPLOYEE PERSONNEL RECORD FILING 5.6 TRAINING COMPLIANCE 5.7 PAYROLL PROCESS 5.8 CREATION OF MEMORANDUM 5.9 LIAISING OF REQUIREMENTS 6. REFERENCES 7. REVISION HISTORY 2 2 2 2 4 4 4 1. 2. 3. 4. 5. 5 5 5 6 7 7 7 8 8 MASTER COPY Page 1 of 8 HUMAN RESOURCE AND ADMIN PROCEDURE Document No. Rev. No. Rev. Date Prepared by Reviewed by Approved by : SOP-FSC-005 : 01 : 09.29.2021 : C. Martinez : A. Lazaro : N. De Guzman 1. SCOPE The scope of this document covers identifying tasks and activities of the Human Resource Department, limited to hiring process, keeping 201 files and payroll process. 2. OBJECTIVE The objective is to document the step-by-step process of Human resource management. 3. DEFINITION OF TERMS 13th Month Pay – refers to the amount given to the employee consisting of the total basic monthly salary of an employee for the whole year, divided by twelve (12) months. Gross Pay – refers to the compensation for work performed within eight (8) hours. Holiday Pay – refers to the payment of the regular daily wage for any unworked regular holiday. Overtime Pay – refers to the additional compensation for work performed beyond eight (8) hours a day. Payroll – refers to the financial records of a company relating to the payment of wages and salaries to the employees. Payslip – a note given to an employee when they have been paid, detailing the amount of pay given, and the tax deducted. Premium or Rest Day Pay – refers to the additional compensation for work performed within eight (8) hours on non-workdays, such as rest days and special days. SSS, PhilHealth, & Pag-Ibig Contributions – refers to government-mandated contributions deducted to employees’ salaries and to be remitted to respective government agencies. 4. Responsible Person 4.1 Corporate HRD Head – Frabelle Group of Companies 4.1.1 Approves all documents relevant to Human Resource Management. 4.2 Human Resource Specialist/ Admin Specialist 4.2.1 Leads and follows the due recruitment process as per policy 4.2.2 Verifies all the documents and negotiates salary (contract) for the applicant 4.2.3 Follows the standard salary scheme. 4.2.4 Forwards proposals to the Corporate HRD Head for approval Page 2 of 8 MASTER COPY HUMAN RESOURCE AND ADMIN PROCEDURE 4.2.5 4.2.6 4.2.7 4.2.8 4.2.9 4.2.10 4.2.11 4.2.12 4.2.13 4.2.14 4.3 4.3.2 Verifies the medical and background records of employees Prepares and issues job descriptions as per standard format Ensures the induction process is followed as per company policy Retains the acknowledged documents in the respective personnel file of the employee. Handles paper works and manages the filing system Summarizes and organizes the files in significant manner Keeps files safe and easy to access Organizes office files in a way that can be easily accessed and understood by the employee In-charge of managing schedules, returning calls, and issuing memorandums Maintain contact lists Receives and picks up documents or messages, and delivers them to specific recipients or locations Liaises documentary requirements to government agencies and/or related institutions Admin Staff / Payroll Staff 4.4.1 4.4.2 4.4.3 4.4.4 4.4.5 4.4.6 4.4.7 4.5 : SOP-FSC-005 : 01 : 09.29.2021 : C. Martinez : A. Lazaro : N. De Guzman Documentation Staff and/or Messenger 4.3.1 4.4 Document No. Rev. No. Rev. Date Prepared by Reviewed by Approved by Monitors the time-in and -outs of the employees Collects data from timekeeping system and log books Calculates employee’s work hours and hours of overtime. Inputs all the data collected in the Payroll Summary Spreadsheet Responds to employee questions about compensation, benefits, taxes, and deductions Distributed payslips Encode data on Internal Alphalist Payroll Master 4.5.1 4.5.2 4.5.3 4.5.4 4.5.5 4.5.6 4.5.7 Monitors the employee’s cash advances to the company, SSS and Pag-Ibig loan, input the loan for payroll deduction on payroll summary sheets. Inputs data from the payroll summary spreadsheet on the company payroll system and prints payslips. Generates weekly and monthly report from the payroll system Prepare contribution and loan reports on SSS, Pag-Ibig and Philhealth Process online payment for Pag-Ibig and Philhealth Input data and generate PRN (Payment Reference Number) for SSS contribution and loan on SSS website and forward check payment to SSS branch or bank Prepare Employee Alphalist for BIR reporting MASTER COPY Page 3 of 8 Document No. Rev. No. Rev. Date Prepared by Reviewed by Approved by HUMAN RESOURCE AND ADMIN PROCEDURE : SOP-FSC-005 : 01 : 09.29.2021 : C. Martinez : A. Lazaro : N. De Guzman 5. PROCEDURE 5.1 Hiring Process 5.1.1 The applicant candidate will be interviewed by the HR Specialist and the final interview will be done by the General Manager. 5.1.1.1 The initial interview will be done by an HR Specialist. 5.1.1.2 An exam will be conducted once the employee passed the Initial interview. 5.1.1.3 Final interview will be done by the General Manager. 5.1.2 The General Manager will negotiate the assessment sheets for verification of salary. 5.1.3 Once the employee is hired, the HR Specialist will give the requirements to the hired employee. 5.1.3.1 List of Requirements: ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ 5.1.4 5.2 NSO or PSA Birth Certificate SSS E-1 Certificate NBI Clearance Police Clearance Pag-Ibig Tax Identification Number (TIN) PhilHealth Diploma Transcript of Records Certificate of Employee of your previous job/s Fit-to-Work Medical Certificate Marriage Certificate, if married Covid-19 Swab Test Certificate (based on the current situation) Once the employee completes the requirements and submit it to the company, it would be the time to sign the contract and negotiate about the on-boarding. Employee On-Boarding 5.2.1 The HR Specialist explains the rules and regulations of the company and orientation regarding the specified job. MASTER COPY Page 4 of 8 HUMAN RESOURCE AND ADMIN PROCEDURE 5.3 5.4 5.5 Document No. Rev. No. Rev. Date Prepared by Reviewed by Approved by : SOP-FSC-005 : 01 : 09.29.2021 : C. Martinez : A. Lazaro : N. De Guzman 5.2.2 The HR Specialist introduces the new employees to other employees and management. 5.2.3 The Admin Specialist shows to the new employee where all office supplies can be found and how to request more supplies if necessary. Employee Regularization and Promotion 5.3.1 The new employee shall be under probationary status for six (6) months and is subject to performance evaluation and panel interview in his/her 4th to 5th month. Should the employee be deemed to have performed satisfactory and excel in his/her position then he/she will be subject to regularization. If in case the employee is evaluated for unsatisfactory performance, the management will discuss and propose if the subject employee’s contract will be extended or terminated. 5.3.2 Employees who exercise excellent performance in his/her field may be recommended for promotion. The promoted employee will also be subject to probation and evaluation for his new position and will undergo a panel interview. Employee Off-Boarding 5.4.1 The resigning employee would render at least one (1) month before the resignation date for the turnover 5.4.2 The resigning employee will be responsible to surrender or turnover all the accountabilities that belong or been provided by the company for clearance. 5.4.3 An exit interview will be conducted by the Group Security Department. 5.4.4 The resigning employe can process his clearance a week prior the determined last day of the employee Employee Personnel Record Filing (201 File) 5.5.1 The employee submits all the required documents to the HR Specialist, such as mentioned above. 5.5.2 All current employee personnel files shall be kept in the same place of chronological order based on their surname. 5.5.2.1 The HR Specialist is the authorized person to access, retrieve, and update the personnel records in the 201 file. 5.5.3 There are two (2) types of personnel file: Page 5 of 8 MASTER COPY HUMAN RESOURCE AND ADMIN PROCEDURE ○ ○ 5.5.4 Document No. Rev. No. Rev. Date Prepared by Reviewed by Approved by : SOP-FSC-005 : 01 : 09.29.2021 : C. Martinez : A. Lazaro : N. De Guzman Current employee - will be maintained in the HR files Former employee - will be preserved in the designated records The HR Specialist collects the documents from the employee. 5.5.4.1 The following documents shall be maintained by the HR in the employee 201 file. 5.5.5 All records from the training provided to the employee shall be filed in the personnel file. 5.5.6 The resignation letter submitted by the employee shall be filed in the employee 201 file. 5.5.7 All the settlement and benefits provided to the employee after separation shall be filed in the 201 file. 5.5.8 In case of a resigned or terminated employee the files shall be transferred to the record room only after completing all the formalities of that employee in the 201 file. 5.5.9 Employee 201 File shall follow a standard label and be kept in the employee 201 file. The label contains the following details of the employee: ○ ID Number ○ Full Name of the employee ○ Date Hired ○ Position 5.5.10 In case of a resigned or terminated employee, the files shall be transferred to a record room (filing cabinet) only after completing all the formalities of that employee in the 201 file. 5.6 Training Compliance 5.6.1 All regular employees are required to accomplish a Training Needs Analysis (TNA) Form to identify gaps in their skills (based on their Job Descriptions). This is done annually to know which kind of training is needed for the said employee. 5.6.2 The Admin Staff will prepare a Training Plan to determine who is going to similar training and what kind of training is a better fit for the employees. 5.6.3 All training platforms, including seminars or conferences (whether online or offline) are going to be recorded by the Admin Staff in the Training Record Monitoring. The certificates received after the training will be compiled on the employee’s 201 File. MASTER COPY Page 6 of 8 HUMAN RESOURCE AND ADMIN PROCEDURE 5.6.4 5.7 5.8 5.9 Document No. Rev. No. Rev. Date Prepared by Reviewed by Approved by : SOP-FSC-005 : 01 : 09.29.2021 : C. Martinez : A. Lazaro : N. De Guzman Ninety (90) days after the training, whether conducted internally or externally, a Training Effectiveness form will be accomplished by the participant to evaluate the effectiveness of the training attended. Payroll Process 5.7.1 Admin/Payroll Staff collects data from the timekeeping system and logbook. 5.7.2 The overtime form should be approved by the Assistant General Manager or General Manager. 5.7.3 The Payroll Staff verifies and computes the overtime hours of each employee. 5.7.4 The Payroll Staff inputs all data collected to the payroll summary sheet. 5.7.5 The Payroll Master inputs deductions on the payroll summary sheet (cash advances, SSS & Pag-Ibig loan). 5.7.6 The Payroll Master encodes the compensation details from the payroll summary sheet into the payroll system and prints out the payslips. 5.7.7 The Payroll Staff will distribute the printed copy of payslip, collate the receiving copy, and arrange it in a file for safe keeping. 5.7.8 The Payroll Master generates weekly and monthly reports from the payroll system. Creation of Memorandum 5.8.1 The Admin Staff will create and print a memorandum as advised by the General Manager. 5.8.2 The Admin Staff will put a copy of the memorandum into the bulletin board and in a file for future reference. Liaising of Documents 5.9.1 The Documentation Officer prepares and submits the documentary requirements subject for compliance and payment. Below are the documents: ● Requirements from Navotas Local Government ● Requirements from other Governmental Agencies (SEC, MARINA, BIR, DENR, etc.) ● Payment of Employee Benefits MASTER COPY Page 7 of 8 MASTER COPY