MUSTAFA MAMDOUH P: +201100150898 E: mustafamamdouh14@gmail.com W: linkedin.com/in/mustafa-mamdouh/ A: Heliopolis, Cairo, Egypt. D.O.B: 14/3/1998 Education Helwan University Faculty of commerce English section Major: Accounting and Finance. 2016-2020 Work Experience Fair solutions for consulting Business Development specialist – Financial analyst • • • • • • Sep 2020 - April 2022 Generate and qualify leads. Read and analyze financial statements. Communicate between customers and back-office service fulfillment and credit functions. Preparation of a detailed and accurate financial and market study to get more information about the industry under process and to compare liquidity, profitability, and credit histories of those companies being evaluated with those of similar companies in the same industries and geographic locations. Supporting customers in the completion of credit application information requirements e.g., balance sheets, financial statements and management accounts. Close deals with clients. The Worx (Event Management Agency) Project Executive Sep 2019 - May 2020 • Research market, identify event opportunities and generate leads. • Organize facilities and manage all events’ details such as decor, catering, entertainment, transportation, location, invitee list, organizers, special guests, equipment, promotional material etc. • Proactively handle any arising issues and troubleshoot any emerging problems on the event day. Nahdet Misr Publishing Group Marketing Specialist - Internship Jun 2019 - Aug 2019 • Conduct market research to find answers about consumer requirements, habits and trends. • Brainstorm and develop ideas for creative marketing campaigns. • Assist in analyzing marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies. WasilaDev Business Development Specialist- Internship Feb 2019 - April 2019 • Researching organizations and individuals online to generate new leads, identify and contact decision-makers, screen potential business opportunities, select the deals in line with strategies. • Contacting potential clients via email or cold calls to perform warm outreach and set up meetings. • Negotiating and renegotiating by phone, email, and in person. • Utilize CRM tool to ensure standard processes during all sales stages. Altibbi Customer Service Agent Jul 2018 - Sep 2018 • Manage a large volume of inbound calls, with knowledge and efficiency. • Identify and address customer needs with a goal of complete satisfaction. • Provide expert answers to questions about product, pricing, and availability while presenting the value of our portfolio of products to customers. QNB (Qatar National Bank) Retail Banker Trainee • Assisting with deposits and saving accounts. • Advise customers on financial services (e.g. Line of credits and mortgages) Jun 2018 Extracurricular Activities COMET Marketing Council Delegate Apr 2019 – Jul 2019 • Attending weekly marketing sessions for 2 months including SOSTAC model and digital marketing while applying it on real life cases. Enactus Helwan University Aug 2018 - Aug 2019 Head External Affairs Committee • Managing and leading three sub committees: (Event management & logistics, fundraising and public relations). • Identifying new leads and partnerships. • Maintaining fruitful relationships with existing sponsors. • Planning event from start to finish according to requirements, target audience and objectives. • Coordinating all public relations activities. Enactus Helwan University May 2017 – Jul 2018 External affairs and fundraising committee member • Allocated to Project management Committee working for 3 projects as a fundraiser. • Approaching individuals, CSR departments, Food & Beverage businesses for sponsorship, catering and donations. • Spot fundraising opportunities and raise awareness of the organization's work • Devise and organize fundraising campaigns, events Enactus Helwan Academy • Attending weekly fundraising sessions for 5 weeks including (fundraising cycle, marketing principles, Sales management principles) SKILLS Google Drive Applications: Docs - Sheets – Slides Microsoft Office: Word - Excel - Power point. Team Management Tools: Trello – Slack/Discord CRM Software: Hubspot March 2017