Information-processing operations involved in updating the general ledger and prepar ing reports for both manage ment and external parties. Data that have been organized and processed to provide meaning and im prove decision-making. Exceed ing the amount of information a human mind can absorb and process, resulting in a decline in decision-making quality and an increase in the cost of providing information. Value chain activities that produce, market, and deliver products and services to customers and provide post-delivery service and support. Activities associated with using labor, raw materials and equip ment to produce finished goods. Facts that are collected, recorded, stored, and pro cessed by a system. The computers and other electronic devices used to store, retrieve, transmit and manipulate data. An extended system that includes an orga nization’s value chain as well as its suppliers, distributors, and customers. Activities associated with hiring, training, compensating, evaluat ing, promoting, and terminating employees. Two or more interrelated components that interact to achieve a goal, often composed of subsystems that support the larger system. An agreement be tween two entities to exchange goods or services, such as sell ing inventory in exchange for cash; any other event that can be measured in economic terms by an organization. A set of relat ed, coordinated, and structured activities and tasks, performed by a person, a computer, or a machine that help accomplish a specific organizational goal. The benefit provided by information less the cost of producing it. When a subsys tem’s goals are inconsistent with the goals of another subsystem or the system as a whole. A system that collects, records, stores, and processes data to produce information for deci sion makers. It includes people, procedures and instructions, data, software, information technology infrastructure, and internal controls and security measures. Linking together of all the primary and support activities in a business. Value is added as a product passes through the chain. Activities as sociated with purchasing inven tory for resale or raw materials in exchange for cash or a future promise to pay cash. Activities as sociated with raising money by selling shares in the company to investors and borrowing money as well as paying dividends and interest. Process of capturing transaction data, processing it, storing it for later use, and producing information output, such as a managerial report or a financial statement. Information-processing operations involved in updating the general ledger and prepar ing reports for both manage ment and external parties. Transac tions that happen a great many times, such as giving up cash to get inventory from a sup plier and giving employees a paycheck in exchange for their labor. Value chain activities such as firm infrastruc ture, technology, purchasing, and human resources that enable primary activities to be performed efficiently and effectively. Activities as sociated with selling goods and services in exchange for cash or a future promise to receive cash. The use of data warehouses and complex algorithms to forecast future events, based on historical trends and calculated prob abilities. Activities as sociated with selling goods and services in exchange for cash or a future promise to receive cash.