DATA GOVERNANCE 2 The DAMA Wheel Data Data Architecture Modeling & Design Data Quality Data Storage & Operations Data Governance Data Metadata Governance DW & BI Ref & Master Data Data Security Data Integration & Interoperability Doc & Content Mgmt. 3 1 Main source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA Data Management Maturity Model Maturity Level Data Quality Innovation Continuous Improvement KPIs Standards MD Metadata Chaotic Stage Initial Managed Defined Quantitative Managed Data Maturity Model (CMMI-DMM, 2014) from Carnegie Mellon University Optimized 4 4 Introduction Data Governance is defined as the exercise of authority and control (planning, monitoring, and enforcement) over the management of data assets. Data Governance guides and oversight all other data management functions. 5 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA Data Governance is a system of rights and accountabilities, and the enforcement of authority over the management of all data and datarelated assets of the organization. who can take what actions with what information and when under what circumstances using what methods 6 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA Data Governance Program 1. Strategy 5. Compliance 2. Policy 6. Issue Management 3. Standards and Quality 7. Data Management Projects 4. Stewardship 8. Data Asset Valuation 7 1 Main source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA 4-pillar Framework Data Governance Data Protection Rules Secure Perimeter, Limit Access, Visibility (metadata) Protection (encryption) Data Classification Rules Critical, High, Medium or Low Priority Classified, Secret, Confidential, Cleared. Compliance, Security, Privacy Rules Business Process Rules Integration of existing security framework Data Quality and Risk Management 8 Strategic Alignment Accountability: roles and responsibilities in the defined organizational chart 1 2 Data Inventory: data stewards to maintain the inventory of all data using metadata tools 3 Business Processes: establish processes for managing data in massive storage and data analysis tools 4 Policies, Procedures and Rules: define data protection, classification, compliance and security 9 Data Governance Framework Definition The exercise of authority, control, and shared decision-making (planning, monitoring, and enforcement) over the management of data assets. 10 1 Main source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA Goals 1. Enable an organization to manage its data as an asset 2. Define, approve, communicate, and implement principles, policies, procedures, metrics, tools, responsibilities for DM 3. Monitor and guide policy compliance, data usage and management activities Business Drivers 11 1 Main source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA DG program must be: o Sustainable o Embedded in software development, analytics, MDM, risk management o Measured 12 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA Principles Leadership and Strategy Business-driven Shared responsibility Multi-layered Framework-based Principle-based 13 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA Inputs Business, IT and Data Strategies & Goals Policies & Standards Culture Assessment Data Maturity Assessment IT Practices Regulatory Requirements 14 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA Activities 1. Define DG for the Organization 2. Perform Readiness Assessment 3. Perform Discovery and Business Alignment 4. Develop DG Strategy 5. Develop Organizational Touch Points 15 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA Deliverables Data and Data Governance Strategy DG Principles, Polices, Processes Implementation Strategy, Operations, Communications Plans Recognized Data Value Scorecard and Maturating DM Practices 16 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA Suppliers Business Executives Data Stewards Data Owners SME Maturity Assessors Regulators Enterprise Architects Participants Steering Committee CIO, CDO, CD Stewards Data Stewards, Data Architects, DM Professionals Data Governance Bodies Compliance, Audit Teams PMO Consumers Data Governance Bodies Project Managers Compliance Team DM Stakeholders Business Management Architecture Groups Partner Organizations 17 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA Technical Techniques: methods, procedures Messaging Contact list Logo Drivers Tools: software Website Glossary Workflow Document Management Scorecards Performance Metrics Compliance to regulatory and data policies Value Effectiveness Sustainability 18 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA DG drivers focus on Reducing risks: Risk management, Data Security, Privacy Improving processes: Regulatory Compliance, Data Quality, Metadata Management 19 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA DG Concepts Data-centric Organization Data Governance Organization DG Operating Models (centralized, replicated, federated) Data Stewardship Data Policies Data Asset Valuation 20 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA Data Governance Model Chief Data Officer Data Governance Steering Committee Data Governance Council Data Governance Office Enterprise Level Division Level Data Steward Team Committees Subject Areas Data Analysts Data Owners SMEs Local Level 21 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA Data Stewardship Label to describe accountability and responsibility for data and processes that ensure effective control and use of data assets. Main activities Creating and Managing Core Metadata Documenting rules and standards Managing Data Quality issues Executing Operational DG activities 22 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA Types of Data Stewardship A steward manages data assets on behalf of others and in the best interest of the organization (McGilvray, 2008) Chief Data Steward/Officer Data Owner Executive Data Stewards Technical Data Stewards Enterprise Data Stewards Coordinating Data Stewards Business Data Stewards 23 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA Data Policies Data Policies are directives that codify principles and management Creation Acquisition Integrity Security Quality Use of data and information 24 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA Data Asset Valuation Process of understanding and calculating the economic value of data to a any given organization Data ONLY brings value when it is used When it is used, data also creates costs related to risk management Value of Data = (Benefit Cost) of using data > 0 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA Data Asset Valuation - examples Market Value Identified Opportunities Selling and Buying Data Recovery Cost Risk Cost 26 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA Activities 1. Define DG for the Organization 2. Perform Readiness Assessment 3. Perform Discovery and Business Alignment 4. Develop DG Strategy 5. Define Goals, Principles, and Policies 27 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA 6. Develop Organizational Touch Points CDO Budget Procurement Funding & Contracts Policies Procedures Standards Asset Optimization Regulatory Compliance DG Management and Oversight SDLC Development Framework Data Quality Programs 28 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA 7. Define DG Operating Framework Strategy, Vision, Oversight Executive Council (COO, CFO) Escalation, Resolution, Oversight Goals, Principles and Policy Dev, Alignment, Sequencing EDG Oversight Stakeholders DG Council Policy Stewards Issues Projects DG Operations Consumer Partner Product DW ERP Analytics 29 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA Other Activities 8. Underwrite DM Projects 9. Engage Change Management 10. Engage in Issue Management 11. Assess Regulatory Compliance Requirements 12. Implement DG 13. Sponsor Data Standards and Procedures 30 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA 14. Develop a Business Glossary 15. Coordinate with Architecture Groups 16. Sponsor Data Asset Valuation 17. Embed DG 31 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA 3. TOOLS and TECHNIQUES Online Presence / Websites Business Glossary Workflow Tools Document Management Tools Data Governance Scorecards 32 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA 4. IMPLEMENTATION GUIDELINES Readiness Assessment / Risk Assessment Operating Plan and Enterprise-wide Implementation Roadmap Organizational and Cultural Change Adjustment and Communication 33 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA 5. Metrics a. Value Contribution to business objectives Reduction of risk Improved efficiency in operations b. Effectiveness Achievement of Data Governance goals and objective Extent stewards are using the relevant tools Effectiveness of communication Effectiveness of education / training Speed of change adoption c. Sustainability Performance of policies and process Conformance to standards and procedures Conformance to regulatory requirements 1 Source: Copyright © 2017 DAMA International DMBOK2 - Technics Publications, Basking Ridge, New Jersey, USA 34 35