INDIAN INSTITUTE OF MANAGEMENT KOZHIKODE Post Graduate Programme in Management Course Outline Course Title Instructor(s) Course credit Total No. of Sessions Session Duration Term Year Integrated Marketing Communication Prof. Keyoor Purani 3 24 75 minutes V PGP-II, 2022-23 Introduction Brands have learnt that the ability to communicate effectively and efficiently with their target audiences is critical to their success. At the same time, management of marketing communications and creating brand differentiation is becoming all the more challenging as the environment is changing rapidly. In last over 2 and a half decades, technology has made major changes in the media landscape creating newer opportunities and challenges for brands to communicate effectively with their audiences. For decades, communication business was dominated by large, full-service advertising agencies largely churning our beautiful advertising in newspapers, magazines and television. However, in today’s world, there are a myriad of media outlets and companies are moving away from traditional media and are spending more in specialized media. Emergence of new media, large format retailing, and stronger localized brands have seen an increase in emphasis given to non-mass media communication tools. Also, the focus is slowly shifting towards other ways of communicating such as Internet, Direct marketing, Public Relations, Product Placements, etc. This course focuses on planning and decision making issues with regard to traditional communication tools such as advertising and sales promotions along with managing emerging communication tools. Objectives and scope To develop an understanding of role of various marketing communication tools in brand management and appreciate the concept of IMC. To understand decision variables and conceptual frameworks involved in managing advertising and other marketing communications tools. To examine role of advertising/ external communication agency and processes of their selection and review to organize and implement communication plans and decisions. Pedagogy & Special Instructions (if any) Primary learning method for the course would be case analysis and discussions Cases would be made available in a course pack in advance before the course begins or individually before the respective classes. Students must read the cases and text book chapters as pre class preparation. Students are required to submit their case analysis/ answers to assignment questions (in groups) electronically before the each case class. Project guideline would be provided separately. Session Plan Session 1-2 3-4 5-6 7-8 9-10 11-12 13-14 15-16 17-18 19-20 21-22 23-24 Topics Readings IMC – Concept, Function and Tools Advertising Management: Role of Research in Advertising, Advertising Planning Framework Advertising Campaign Development Process: Message Strategy Creative Brief, Executions and Evaluating Creative Media Planning & Strategy Media Planning & Strategy Interactive marketing and Web advertising Sales Promotion Management: Sales Promotions Planning Direct Marketing Management Planning a DM campaign Public Relations Management Planning a PR campaign Social Media & Influencer Marketing Simulation Interaction with Practitioner Cases BBP Ch. 1,2 BBP Ch. 5,6 Gillette: Dry Idea (A) BBP Ch. 3,7,8,9,19 Gillette: Dry Idea (B) To Be distributed Later BBP Ch. 11,12 BBP Ch. 10 BBP Ch. 15 BBP Ch. 16 Benecol Spread Air France Giant Consumer Products BBP Ch. 14 Impex Kitchen Appliances BBP Ch. 17 Ch. 15 Pepsi-Lipton Brisk BBP Ch. 20 Text Book Advertising and Promotion: An Integrated Marketing Communications Perspective, George Belch, Michael Belch, Keyoor Purani, McGrawHill Education, 12th Edition (Special Indian Edition). Additional Readings Duncan, Tom; “Advertising & IMC”, Tata McGrawhill, New Delhi Would be made available from time to time on course management system/ virtual classroom Evaluation Scheme Component Class Participation (Individual) Case Assignments (Group) Weightage (%) 15 10 Quizzes 20 End Term Exam (Individual) 40 Project (Group) 15 Evaluation Emphasis Commitment to the course, Ability to analyze the information take decisions and communicate Knowledge of concepts, vocabulary, frameworks & tools Application of concepts to solve managerial problems Source information, Analyze and develop integrated plans, Team work