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Acct20072 Model Answer - Assignment 1
Accounting Systems and Information Assurance (Central Queensland University)
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ACCT20072 Assignment 1 Model Answer Prepared by Dr.Bandula Gamage
Assignment 1 – ACCT20072 Term 1 2016 – Model Answer
TOTAL Marks 100 = weight 20%
Assignment question
Two electronic bill payment (EBP) providers in Australia include BPAY View
1.
and Australia Post. For each provider view its website.
(a)
List the services offered by each organisation.
(6
(b)
Based on the information on the website, describe the differences
marks)
between bill presentation, bill payment and bill management services.
(9 marks)
(c)
How might the customers of a business process benefit from each of
these services (bill presentation, bill payment and bill management)?
Which do you think would best benefit a business that is considering
reengineering its business processes?
(15
marks)
(Total 40 marks including 10 marks for referencing and presentation)
(a)
List the services offered by each organisation.
(6
marks)
BPAY VIEW
EBP
EBPP
Offers both bill presentation
and bill payment facilities.
Also offers a payment
scheduling service
(3 marks)
(b)
AUSTRALIA POST
Bill payment service through the
phone, internet or in person.
Not restricted to electronic
transactions.
(3 marks)
Based on the information on the website, describe the differences
between bill presentation, bill payment and bill management services.
(9 marks)
Bill presentation services provide a means of delivering the invoice/bill
electronically as well as the forum for paying the bill. (4.5 marks)
ACCT20072 Assignment 1 Model Answer Prepared by Dr.Bandula Gamage
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ACCT20072 Assignment 1 Model Answer Prepared by Dr.Bandula Gamage
Bill payment typically just provides the means for paying the bill at the
customer’s convenience. (4.5 marks)
Bill management services can include presentation of bills, but are focussed
more on managing bills entered in by the bill holder, with the aim of managing
the payments and cash flows for the person.
(c)
How might the customers of a business process benefit from each of
these services (bill presentation, bill payment and bill management)?
(9 marks)
Which do you think would best benefit a business that is considering
reengineering its business processes?
(6
marks)
(c) Bill presentation: delivers bills in electronic formats and offers the summary
of bills received and scheduling of payments by the customer, as well as
electronic payment. (3 marks)
Bill payment: Offers a means of paying the bill at the customer’s
convenience. While the trend is for electronic payment, some avenues offer in
person payment (e.g. through the newsagent, post office). This may be an
attractive option for those who are not technology literate, do not trust
technology or do not have access to the technology. (3 marks)
Bill Management: Makes tracking bills easier and consolidates bills for the
bill holder. This will avoid late fees, interest charges, penalty rates etc
typically associated with overdue accounts. (3 marks)
Best benefit a business that is considering reengineering its business
processes? (6 marks) (Offer marks based on the argument.)
(d) Citation and referencing (6 marks)
Quality of writing, format and presentation (4 marks)
2.
Lucky photo company ltd. offers a hire service to customers, with customers
hiring electronic photographic equipment for personal and professional uses.
The hiring process is described below.
The client sends in a hire request form which is received by the hire
consultant. The hire consultant enters the customer name into the computer
and the computer retrieves the customer address from the customer data file
and checks the accounts receivable data to ensure no outstanding invoices are
owed by the customer. This data is displayed on the computer screen. The item
numbers for the products that the customer wishes to hire are keyed in, with
the computer retrieving the product description from the equipment data file.
6.1
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ACCT20072 Assignment 1 Model Answer Prepared by Dr.Bandula Gamage
The complete order details are displayed on the computer screen and the hire
consultant checks that the details match those on the request form. If they
agree then the ‘confirm order’ button is clicked and the data saved in the ‘hire
orders’ data file. The paper hire request form is filed by customer name.
When the computer gets the confirmation of the order from the hire consultant
it emails a copy of the hire order form to the inventory control assistant. The
order is printed out and the assistant gets the goods listed and packs them
securely for sending to the customer. Once packed the assistant goes to the
computer and enters the hire order form number, with the computer retrieving
the full details from the ‘hire orders’ data file. The assistant then enters their
name and the date the goods were packed. The computer then saves these full
details in the invoice file and prints a copy of the invoice and the customer
insurance policy. The Invoice is attached to the goods and they are sent to the
customer at 4 pm each day. At 6 pm each day, once the trading hours for the
business are complete, the computer then accesses the invoice data file and
takes the data for all invoices created on that day and updates the sales data,
accounts receivable data and the inventory availability data. The paper copy of
the hire order form is signed by the assistant who packed the goods and filed
by date in the inventory on loan file.
Required
For the process described above:
(a) Prepare the structured narrative (12 marks)
(b) Prepare a process map (12 marks)
(c) Prepare a context diagram (12 marks)
(d) Prepare a logical data flow diagram (12 marks)
(e) Prepare a systems flowchart (12 marks)
(Total 60 marks)
The level of understanding (5 marks)
The logical relationship among activities (5 marks)
The quality of presentation and readability (2 marks)
(a) Structured Narrative Table (12 marks)
No.
1
2
3
Entity
Customer
Hire Consultant
Computer
4
Computer
Input
Hire Request Form
Customer name keyed
data
Process
Sends order
Enter customer name
Retrieve customer details
Output
Hire Request Form
Customer name keyed data
Customer Master Data
Retrieves Accounts
Accts Rec Master Data
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ACCT20072 Assignment 1 Model Answer Prepared by Dr.Bandula Gamage
5
Computer
6
7
Hire consultant
Computer
8
9
Computer
Hire consultant
10
11
12
Hire Consultant
Computer
Hire consultant
13
14
15
Computer
Computer
Inventory Control
Assistant
Inventory Control
Assistant
Computer
16
17
18
19
20
21
Computer
Inventory Control
Assistant
Computer
Computer
22
Inventory control
assistant
23
26
27
28
Inventory control
assistant
Inventory Control
Assistant
Courier
(presumably)
Computer
Computer
Computer
29
Computer
24
25
Hire Request Form
Items number
Order details on screen
and Hire Request Form
Receivable Data
Displays customer data on
screen
Enter items for hire
Retrieve product
descriptions
Displays order details
Reviews order details
Screen display
Item number keying
Equipment data file
Screen display
Data entry of confirmation
Hire orders Data and Email File
Hire order form
Enters confirmation
Saves order data*
Files Hire Request Form by
customer name
Retrieves Hire Order*
Prints hire order*
Packs goods
Hire order form
Enters order form number
Hire Order Form Number
Hire Order form number
Retrieves order details from
hire orders data file
Displays hire order details
Enter name and date
Hire orders data file
Saves invoice details
Prints invoice and
insurance policy
Matches goods and
insurance policy and
invoice
Signed by Inventory
Control Assistant
Files form by date
Data to invoice file
Invoice and insurance policy
Confirmation
Hire Order Form
Name and date data
Hire order form
Signed Hire Order Form
Collects goods at 4pm
Retrieve Invoice data
Update sales
Update accounts receivable
Update Inventory on loan
Email File data
Hire order form
Hire order details on screen
Data entry
Goods, invoice, insurance
policy
Signed Hire Order Form
Form to Inventory on loan file
Goods and invoice and
insurance document to customer
Invoice data
Updates to sales data file
Update to accounts receivable
M/F
Update to inventory on loan
* The process of emailing the order and it being printed is implicitly delayed – i.e.
email sent and printed later. This necessitates the email data store.
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ACCT20072 Assignment 1 Model Answer Prepared by Dr.Bandula Gamage
For the table: Inputs – the input required for each activity, process- the activity taking
place, outputs- the deliverable/result from the activity
(b) Process Map (12 marks)
The level of understanding (5 marks)
The logical relationship among activities (5 marks)
The quality of presentation and readability (2 marks)
Yes
Goods, Invoice, Insurance
Get customer
details
Details match?
Confirm details
Get item details
Save order
Record packing
Order
details
Yes
Item
numbers
Order
Item
details
Customer
details
Hire
Consultant
Computer
Credit OK?
Check order
details
Order
Enter Items
Confirmati
on
Enter customer
details
Customer
name
Inventory
Control Asst
Hire
Request
Form
Customer
SUMMISE INC PROCESS MAP
Pack goods
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Order
Enter details
Update data files
Invoice,
Insurance
Goods
Dispatch goods
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ACCT20072 Assignment 1 Model Answer Prepared by Dr.Bandula Gamage
(c) Context Diagram (12 marks)
The level of understanding (5 marks)
The logical relationship among activities (5 marks)
The quality of presentation and readability (2 marks)
SUMMISE INC. CONTEXT DIAGRAM
Equipment
Hire
Process
[1
]H
ire
Re
qu
es
td
et
ail
s
Customer
[25
]
ins Paya
ura
nce ble an
D
eta d
ils
(d) Prepare a logical data flow diagram (12 marks)
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ACCT20072 Assignment 1 Model Answer Prepared by Dr.Bandula Gamage
The level of understanding (5 marks)
The logical relationship among activities (5 marks)
The quality of presentation and readability (2 marks)
SUMMISE INC. LOGICAL DATA FLOW DIAGRAM
CUSTOMER
[1
]
Hi
re
re
qu
es
td
et
a il
s
Hire Request
Form
[12]
Customer
Master
Data
[3]
[7]
1.0
Capture
Order
[4]
Equipment
Data File
Accts Rec
Master Data
[1
1]
[11]
Hire Order
[ 28
]
[24]
Email
File
Inventory
On Loan
2.0
Prepare
Order
[13]
[17]
Sales
[2 5
]P
ay
ab
le
an
ns
di
ur
an
ce
de
ta
ils
CUSTOMER
[ 27
]
[2
0]
Invoice
Data
[2
6]
3.0
Data
Update
Inventory
Availability
[29]
(e)
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ACCT20072 Assignment 1 Model Answer Prepared by Dr.Bandula Gamage
(e) Prepare a systems flowchart (12 marks)
The level of understanding (5 marks)
The logical relationship among activities (5 marks)
The quality of presentation and readability (2 marks)
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ACCT20072 Assignment 1 Model Answer Prepared by Dr.Bandula Gamage
SUMMISE INC. FLOWCHART
HIRE CONSULTANT
COMPUTER
INVENTORY CONTROL ASSISTANT
Hire Order
Form
CUSTOMER
Hire Request
Form
Cust
Mast
Data
Pack
Goods
Hire Order Form
Retrieve Customer
Data
A/R
MF
Customer Name
A
Customer
Details
Order Form
Number
Retrieve Order
Order details
Eqpt
Data
File
Hire Request
Form
Staff name / date
Item Check
Items
Hire
Order Form
Save Order
Hire Request
Form
Hire
Orders
Order Details
Invoice
Insurance
Invoice
Compare
order
details
Insurance
Invoice
Data
Match
items and
sign
document
s
Save Order
Sales
Hire Request
Form
Confirmation
Signed Hire
Order Form
Email
File
Update Data files
Print Order
Insurance
A/R
MF
Invent.
Avail.
Hire Request
Form
Invoice
Inventory
On Loan
A
Hire
Order Form
A
Customer
C
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ACCT20072 Assignment 1 Model Answer Prepared by Dr.Bandula Gamage
ACCT20072 Accounting Systems and Information Assurance
Individual Assignment Marking Sheet
Term 1, 2016
Student Name:
Student ID:
Marking
Contents
Marks
assigned
Question 1 (a) List the services offered by each
organisation (6 marks).
(knowledge, understanding and analyzing)
06
Question 1 (b) Based on the information on the website,
09
describe the differences between bill presentation, bill payment
and bill management services (9 marks).
(knowledge, understanding and analyzing)
Question 1 (c) How might the customers of a business
process benefit from each of these services (bill presentation,
bill payment and bill management)? (9 marks)
Which do you think would best benefit a business that is
considering reengineering its business processes? Justify your
answer. (6 marks)
(knowledge, understanding and analyzing)
Question 1 (d)
Citation and referencing (6 marks)
Quality of writing, format and presentation (4 marks)
15
10
Question 2 (a) Prepare the structured narrative
The level of understanding (5 marks)
The logical relationship among activities (5 marks)
The quality of presentation and readability (2 marks)
12
Question 2 (b) Prepare a process map
The level of understanding (5 marks)
The logical relationship among activities (5 marks)
The quality of presentation and readability (2 marks)
12
Question 2 (c) Prepare a context diagram
The level of understanding (5 marks)
The logical relationship among activities (5 marks)
The quality of presentation and readability (2 marks)
12
Question 2 (d) Prepare a logical data flow diagram
The level of understanding (5 marks)
The logical relationship among activities (5 marks)
The quality of presentation and readability (2 marks)
12
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Marks
awarded
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ACCT20072 Assignment 1 Model Answer Prepared by Dr.Bandula Gamage
Question 2 (e) Prepare a systems flowchart
The level of understanding (5 marks)
The logical relationship among activities (5 marks)
The quality of presentation and readability (2 marks)
12
Total Raw Marks
100
Late submission penalty (if applies)
Adjusted total
Comments
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