ه ه ٱلر ِحي ِم س ِم ٰ ِ ِب ْ ٱلر ْحم ِن ٰ ٱَّلل ٰ SPEAKING SKILLS BY: YAHYA HAIDER 220 HAMNA RAFIQUE 218 NEHA GULL 227 SOBBAR TARIQ 217 Speaking Skills: It is a spoken statement based on planning and gathering facts. It ranges from brief discussion to formal speeches or lectures It is the ability to express oneself clearly in front of others Ability to express one`s idea, thoughts , feelings To give one`s opinion in different matters. METHODS OF DELIVERING ORAL COMMUNICATION Extemporaneous method Manuscript-reading method Memorization method Impromptu method Extemporaneous Method: Speaker communicates on the groundwork of pre-planned outlines or notes. The outlines are supported with Comments Quotations Statistics Figures Other relevant data Manuscript-reading Method: Speaker reads out manuscript of his speech. While reading speaker often looks at his audience. Sometimes he may speak out of his written manuscript to emphasize and elaborate some points. Memorization Method: Speaker communicates by memory. Speaks spontaneously. Before delivering the speech he has the theme of message. Explains and elaborates the points he has memorized. The speaker may sound like a parrot. Impromptu Method: Without preparation, as the situation demands, speaker communicates. Impromptu refers to without preparation or off-hand. STRATEGIES FOR EFFECTIVE SPEAKING . Verbal Factors: Pitch Rate Volume Vocal quality Pronunciation Pitch: It is the highness or lowness of our voice Three problems regarding pitch i.e., Monotone (no variation in tone) High pitch and low pitch. Same words when spoken in different contexts or situation should be sounded differently e.g. (when coming to finality there should be downward pitch. Rate: Means number of words spoken per minute (varies from person to person) Public speakers use 80 to 160 words per minute. Casual conversation rangers from 80 to 250 words per minute. Too slow or rapid speaking distorts the meaning. There should also be pauses as these helps the speaker to collect his/her thoughts or take time to move to a visual. Volume: Loudness or softness of voice. There should be contrast in volume in certain ideas and certain words to show emphasis Breathing should be controlled to control voice e.g.( deep breathing is for loud speaking) Volume should be according to the number of listeners. Vocal Quality: The voice may be strong, weak, masculine, feminine, gentle, clear. Mouth , tongue, lips, teeth, vocal folds , nose all affect the vocal quality and create variety. Pronunciation: Reaction is negative when word is mispronounced. Mispronunciation occurs due to: Jargons (technical terms) for every profession Varied regional accents Added sound like ‘you know’ Omitted sounds e.g. using ‘gonna’ in place of ‘going to’. To sort out these problems educated people of community and latest dictionaries should be consulted. Non Verbal Factors: Posture Movement Gesture Facial expression Appearance Posture: Our outward appearance the mirrors inner mood. Includes the way to stand or sit. Standing straight shows confidence while lying shoulders show depression . Movement: Movements are slight and controlled movements from one edge to the other edge. Movement is observed to hold attention of audience in large session Get rid of nervousness Suggest change in topic and increase emphasis. Gesture: It is the entire science of body movements also called kinesics. It is the movement of head, arms, shoulders and hands. Gestures are used to: Replace words e.g. waving arms to say good bye. Add meanings e.g. finger pointing a direction. Show feelings like fear, surprise, happiness and rejection of something. However gesture should vary and should not be continuous. Facial Expression: Facial expression like smile or laugh show appreciation Frown shows anger Eye contact shows respect and good will Positive facial expression of speaker help him in better explanation of his/her topic. Appearance: Appearance is mainly influenced by dress. Dress shows age, gender, social status, education level and position in organization. Better dress shows respect for the listeners. Appearance should support the verbal message. Preparation For OR Steps In Oral Communications/Speaking . Steps : Determine the purpose Analyze the audience and the situation Choose the idea to include in the message Collect and interpret data Organize the data Plan visual aids Rehearse talk Determine the Purpose: It is necessary to determine the purpose. What to say and how to say. Determine the nature of problem, scope, purpose , time, and money limit. This start will save time and money. The purpose may be: You are merely informing. You are teaching. You want to convince. You are simply trying to entertain . You want to motivate , guide and supervise. You are answering to a blame or clarifying our position. Analyze the Audience and the Situation: We can analyze the audience by following information: AGE EDUCATION EXPERIENCE THE NUMBER OF LISTENERS POSSIBLE QUESTIONS OF AUDIENCE GENDER HIS/HER OR THEIR ATTITUDE,KNOWLEDGE OF PROBLEM HIS/HER OR THEIR PLACE IN ORGANIZATION Select the main ideas for Message: The speaker should know The required data. Procedure involved in collecting data. What is expected of him from the listener. Research the Topic/Collect the Required Data: Data may be collected from primary and secondary sources. PRIMARY data is : First hand and unpublished facts collected from company record, personal observation and experimentation. SECONDARY data are : Second hand information collected from primary resources ( Newspaper , libraries, magazines and govt. offices) Organize the data: Organize and arrange the data as follows: Introduction : It includes three elements called PAL (Porch, Aim, Layout). PORCH means opening remarks or preface AIM describes the purpose LAYOUT introduces the topics and the plan according to which speaker is going to discuss Text: (explanation and discussion) Conclusion includes suggestion, remedial, steps, advice, etc. Plan Visual Aids: Visual aids help the audience to understand the message clearly. Common devices for display are chalkboards, flip sheets, cards, posters, projectors and VCRs. Through these aids we may exhibit tables, pictures, letters, graphs, diagrams etc. Rehearse the Talk: The audience judges the speaker by his Attitude Bodily action Tone of voice Syntax Speech content Style Speaker should rehearse the speech in a physical and psychological atmosphere close to that of actual performance. If possible speak loudly and practice the bodily action. Proper bodily action augments communication. THANK YOU