SESSION PLAN Sector Qualification Title Unit of Competency Module Title : : : : TOURISM (HOTEL AND RESTAURANT) HOUSEKEEPING NC II PREPARE ROOMS FOR GUESTS PREPARING ROOMS FOR GUESTS Learning Outcomes: LO1. Set-up equipment and trolley LO2. Access rooms for servicing LO3. Make up beds LO4. Clean and clear rooms LO5. Clean and store trolleys and equipment A. INTRODUCTION The unit of competency Prepare Rooms for Guests deals with the skills and knowledge required from housekeeping attendants to prepare rooms for guests in a commercial accommodation establishment. B. LEARNING ACTIVITIES LO1: SET UP EQUIPMENT AND TROLLEYS Learning Content Methods Types and Uses of Cleaning Equipment Modular (Self-paced) Presentation Practice Read Information Answer SelfSheet 2.1-1 on Types Check 2.1-1 and Uses of Cleaning Equipment Feedback Compare your answer with Answer Key 2.1-1 Resources CBLM Time Types and Uses of Cleaning Materials and Supplies Modular (Self-paced) Read Information Answer SelfSheet 2.1-2 on Types Check 2.1-2 and Uses of Cleaning Materials and Supplies Compare your answer with Answer Key 2.1-2 CBLM Safety Measures in Handling Cleaning Equipment and Chemicals Modular (Self-paced) Read Information Sheet 2.1-3 on Safety Measures in Handling Cleaning Equipment and Chemicals Answer SelfCheck 2.1-3 Compare your answer with Answer Key 2.1-3 CBLM Safe Keeping Practices Modular (Self-paced) Read Information Sheet 2.1-4 on Safe Keeping Practices Answer SelfCheck 2.1-4 Compare your answer with Answer Key 2.1-4 CBLM Read Information Sheet 2.1-5 on Setting up Equipment and Trolley Answer SelfCheck 2.1-5 Compare your answer with Answer Key 2.1-5 CBLM Set up Equipment and Modular (Self-paced) Trolley Film Viewing Demonstration View video on Set Up Perform Job Equipment and Sheet 2.1-5 Trolley on Set Up Equipment and Trolley Evaluate your performanc e using Performanc e Criteria Checklist 2.1-5 Video Tape Read Information Sheet 2.2-1 on Housekeeping Reports, Checklist, and Forms Answer SelfCheck 2.2-1 Compare your answer with Answer Key 2.2-1 CBLM Modular (Self-paced) Read Information Sheet 2.2-2 on Codes and Regulations with Basic Phraseologies in Housekeeping Answer SelfCheck 2.2-2 Compare your answer with Answer Key 2.2-2 CBLM Modular(Self-paced) Read Information Answer SelfSheet 2.3-1 on Types Check and Sizes of Linens, Check 2.3-1 Pillows and Bed Sheets Compare your answer with Answer Key 2.3-1 CBLM LO2. ACCESS ROOMS FOR SERVICING Housekeeping Modular (self-paced) Reports, Checklist and Forms Codes and Regulations with Basic Phraseologies in Housekeeping LO3. MAKE UP BEDS Types and Sizes of Linens, Pillows and Bed Sheets Color Harmony Modular (Self-paced) Read Information Sheet 2.3-2 on Color Harmony Answer SelfCheck 2.3-2 Compare your answer with Answer Key 2.3-2 CBLM Make Up Beds and Cots Modular (Self-paced) Read Information Sheet 2.3-3 on Make Up Beds and Cots Answer SelfCheck 2.3-3 Compare your answer with Answer Key 2.3-3 CBLM Perform Task Sheet 2.3-3 on Make Up Beds and Cots Evaluate your performanc e using Performanc e Criteria Checklist 2.3-3 CBLM Compare your answer with Answer Key 2.4-1 CBLM Demonstration LO4. CLEAN AND CLEAR ROOMS Home Management Modular (Self-paced) Practices Read Information Answer SelfSheet 2.4-1 on Home Check 2.4-1 Management Practices Safety Measures in Cleaning Modular (Self-paced) Read Information Sheet 2.4-2 on Safety Measures in Cleaning Answer SelfCheck 2.4-2 Compare your answer with Answer Key 2.4-2 CBLM Cleaning Motion in Guest Room Modular (Self-paced) Read Information Sheet 2.4-3 on Cleaning Motion in Guestroom Answer SelfCheck 2.4-3 Compare your answer with Answer Key 2.4-3 CBLM Identifying Pest and Applying Proper Control Modular (Self-paced) Read Information Sheet 2.4-4 on Identifying Pest and Applying Proper Control Answer SelfCheck 2.4-4 Compare your answer with Answer Key 2.4-4 CBLM Mix Sanitizing Agents Modular (Self-paced) Read Information Sheet 2.4-5 on Mix Sanitizing Agents Answer SelfCheck 2.4-5 Compare your answer with Answer Key 2.4-5 CBLM Demonstration Clean Furniture and Fixtures Modular (Self-paced) Demonstration Clean Bathroom and Toilet Modular (Self-paced) Perform Task Sheet 2.4-5 on Mix Sanitizing Solution Read Information Answer SelfSheet 2.4-6 on Clean Check 2.4-6 Furniture and Fixtures Perform Task Sheet 2.4-6 on Clean Acrylic Furniture Read Information Answer SelfSheet 2.4-7 on Clean Check 2.4-7 Bathroom Evaluate your performanc e using Performanc e Criteria Checklist 2.4-5 Compare your answer with Answer Key 2.4-6 Evaluate your Performanc e using Performanc e Criteria Checklist 2.4-6 Compare your answer with Answer Key 2.4-7 CBLM CBLM CBLM CBLM Demonstration Clean Guestroom Modular (Self-paced) Perform Task Sheet 2.4-7 on Clean Bathroom Read Information Answer SelfSheet 2.4-8 on Clean Check 2.4-8 Guestroom Evaluate your performanc e using Performanc e Criteria Checklist 2.4-7 CBLM Compare your Answer with Answer Key 2.4-8 CBLM Perform Task Sheet 2.4-12 on Clean Guestroom Demonstration LO5. CLEAN AND STORE TROLLEYS AND EQUIPMENT Types of Cleaning Modular (Self-paced) Read Information Answer SelfMaterials and Sheet 2.5-1 on Types Check 2.5-1 Equipment of cleaning materials and equipment Cleaning and Keeping Cleaning Materials and Equipment Modular (Self-paced) Read Information Sheet 2.5-2 on Cleaning and keeping cleaning materials and equipment Answer SelfCheck 2.5-2 Evaluate your performanc e using Performanc e Criteria Checklist 2.4-12 Compare your answer with Answer Key 2.5-1 CBLM Compare your answer with Answer Key 2.5-2 CBLM C. ASSESSMENT PLAN Written Test • Types and Uses of Cleaning Equipment • Types of Cleaning materials and supplies and their uses • Setting-up of Trolley/Caddy • Safety measures in handling cleaning equipment and chemicals • Safe keeping practices • Housekeeping Reports, Checklist and Forms • Codes and Regulations with Basic Phraseologies in Housekeeping • Types and Sizes of Linens, Pillows and Bed Sheets • Color Harmony • Making up Beds and Cots • Home Management Practices • Safety Measures in Cleaning • Cleaning Motion in Guestroom • Identifying Pest and Applying Proper Control • Mixing Sanitizing Agents • Furniture and Fixtures Cleaning • Bathroom and Toilet Cleaning • Guestroom Cleaning • Sanitizing Guest Rooms and Bathrooms • Replenishing Room and Bathroom Supplies • Clean and Store Trolleys and Equipment • Check and Replenish Housekeeping Supplies and Items Role Play • Access Rooms for Servicing Demonstration/Practice/Interview • Setting up Equipment and Trolley • Make up Beds and Cots • Mixing Sanitizing solution • Clean Acrylic furniture • Bathroom and Toilet Cleaning • Cleaning Guestroom D. TEACHER’S SELF-REFLECTION OF THE SESSION The use of Competency-Based Learning Material provides sufficiency of learning content, learning and evaluation methodology are appropriate but may vary at times depending on the progress of the learner and his/her learning style. Learning resources are sufficient. This enhances the capacity of the trainer to facilitate the training.