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346000012-Session-Plan-Prepare-Rooms-for-Guests

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SESSION PLAN
Sector
Qualification Title
Unit of Competency
Module Title
:
:
:
:
TOURISM (HOTEL AND RESTAURANT)
HOUSEKEEPING NC II
PREPARE ROOMS FOR GUESTS
PREPARING ROOMS FOR GUESTS
Learning Outcomes:
LO1. Set-up equipment and trolley
LO2. Access rooms for servicing
LO3. Make up beds
LO4. Clean and clear rooms
LO5. Clean and store trolleys and equipment
A. INTRODUCTION
The unit of competency Prepare Rooms for Guests deals with the skills and knowledge required from housekeeping
attendants to prepare rooms for guests in a commercial accommodation establishment.
B. LEARNING ACTIVITIES
LO1: SET UP EQUIPMENT AND TROLLEYS
Learning Content
Methods
Types and Uses of
Cleaning Equipment
Modular (Self-paced)
Presentation
Practice
Read Information
Answer SelfSheet 2.1-1 on Types Check 2.1-1
and Uses of Cleaning
Equipment
Feedback
Compare
your
answer
with
Answer Key
2.1-1
Resources
CBLM
Time
Types and Uses of
Cleaning Materials
and Supplies
Modular (Self-paced)
Read Information
Answer SelfSheet 2.1-2 on Types Check 2.1-2
and Uses of Cleaning
Materials and
Supplies
Compare
your
answer
with
Answer Key
2.1-2
CBLM
Safety Measures in
Handling Cleaning
Equipment and
Chemicals
Modular (Self-paced)
Read Information
Sheet 2.1-3 on
Safety Measures in
Handling Cleaning
Equipment and
Chemicals
Answer SelfCheck 2.1-3
Compare
your
answer
with
Answer Key
2.1-3
CBLM
Safe Keeping Practices
Modular (Self-paced)
Read Information
Sheet 2.1-4 on Safe
Keeping Practices
Answer SelfCheck 2.1-4
Compare
your
answer
with
Answer Key
2.1-4
CBLM
Read Information
Sheet 2.1-5 on
Setting up
Equipment and
Trolley
Answer SelfCheck 2.1-5
Compare
your
answer
with
Answer Key
2.1-5
CBLM
Set up Equipment and Modular (Self-paced)
Trolley
Film Viewing
Demonstration
View video on Set Up Perform Job
Equipment and
Sheet 2.1-5
Trolley
on Set Up
Equipment
and Trolley
Evaluate
your
performanc
e using
Performanc
e Criteria
Checklist
2.1-5
Video Tape
Read Information
Sheet 2.2-1 on
Housekeeping
Reports, Checklist,
and Forms
Answer SelfCheck 2.2-1
Compare
your
answer
with
Answer Key
2.2-1
CBLM
Modular (Self-paced)
Read Information
Sheet 2.2-2 on
Codes and
Regulations with
Basic Phraseologies
in Housekeeping
Answer SelfCheck 2.2-2
Compare
your
answer
with
Answer Key
2.2-2
CBLM
Modular(Self-paced)
Read Information
Answer SelfSheet 2.3-1 on Types Check
and Sizes of Linens, Check 2.3-1
Pillows and Bed
Sheets
Compare
your
answer
with
Answer Key
2.3-1
CBLM
LO2. ACCESS ROOMS FOR SERVICING
Housekeeping
Modular (self-paced)
Reports, Checklist
and Forms
Codes and
Regulations with
Basic Phraseologies in
Housekeeping
LO3. MAKE UP BEDS
Types and Sizes of
Linens, Pillows and
Bed Sheets
Color Harmony
Modular (Self-paced)
Read Information
Sheet 2.3-2 on Color
Harmony
Answer SelfCheck 2.3-2
Compare
your
answer
with
Answer Key
2.3-2
CBLM
Make Up Beds and
Cots
Modular (Self-paced)
Read Information
Sheet 2.3-3 on Make
Up Beds and Cots
Answer SelfCheck 2.3-3
Compare
your
answer
with
Answer Key
2.3-3
CBLM
Perform
Task Sheet
2.3-3 on
Make Up
Beds and
Cots
Evaluate
your
performanc
e using
Performanc
e Criteria
Checklist
2.3-3
CBLM
Compare
your
answer
with
Answer Key
2.4-1
CBLM
Demonstration
LO4. CLEAN AND CLEAR ROOMS
Home Management
Modular (Self-paced)
Practices
Read Information
Answer SelfSheet 2.4-1 on Home Check 2.4-1
Management
Practices
Safety Measures in
Cleaning
Modular (Self-paced)
Read Information
Sheet 2.4-2 on
Safety Measures in
Cleaning
Answer SelfCheck 2.4-2
Compare
your
answer
with
Answer Key
2.4-2
CBLM
Cleaning Motion in
Guest Room
Modular (Self-paced)
Read Information
Sheet 2.4-3 on
Cleaning Motion in
Guestroom
Answer SelfCheck 2.4-3
Compare
your
answer
with
Answer Key
2.4-3
CBLM
Identifying Pest and
Applying Proper
Control
Modular (Self-paced)
Read Information
Sheet 2.4-4 on
Identifying Pest and
Applying Proper
Control
Answer SelfCheck 2.4-4
Compare
your
answer
with
Answer Key
2.4-4
CBLM
Mix Sanitizing Agents
Modular (Self-paced)
Read Information
Sheet 2.4-5 on Mix
Sanitizing Agents
Answer SelfCheck 2.4-5
Compare
your
answer
with
Answer Key
2.4-5
CBLM
Demonstration
Clean Furniture and
Fixtures
Modular (Self-paced)
Demonstration
Clean Bathroom and
Toilet
Modular (Self-paced)
Perform
Task Sheet
2.4-5 on Mix
Sanitizing
Solution
Read Information
Answer SelfSheet 2.4-6 on Clean Check 2.4-6
Furniture and
Fixtures
Perform
Task Sheet
2.4-6 on
Clean
Acrylic
Furniture
Read Information
Answer SelfSheet 2.4-7 on Clean Check 2.4-7
Bathroom
Evaluate
your
performanc
e using
Performanc
e Criteria
Checklist
2.4-5
Compare
your
answer
with
Answer Key
2.4-6
Evaluate
your
Performanc
e using
Performanc
e Criteria
Checklist
2.4-6
Compare
your
answer
with
Answer Key
2.4-7
CBLM
CBLM
CBLM
CBLM
Demonstration
Clean Guestroom
Modular (Self-paced)
Perform
Task Sheet
2.4-7 on
Clean
Bathroom
Read Information
Answer SelfSheet 2.4-8 on Clean Check 2.4-8
Guestroom
Evaluate
your
performanc
e using
Performanc
e Criteria
Checklist
2.4-7
CBLM
Compare
your
Answer
with
Answer Key
2.4-8
CBLM
Perform
Task Sheet
2.4-12 on
Clean
Guestroom
Demonstration
LO5. CLEAN AND STORE TROLLEYS AND EQUIPMENT
Types of Cleaning
Modular (Self-paced)
Read Information
Answer SelfMaterials and
Sheet 2.5-1 on Types Check 2.5-1
Equipment
of cleaning materials
and equipment
Cleaning and Keeping
Cleaning Materials
and Equipment
Modular (Self-paced)
Read Information
Sheet 2.5-2 on
Cleaning and
keeping cleaning
materials and
equipment
Answer SelfCheck 2.5-2
Evaluate
your
performanc
e using
Performanc
e Criteria
Checklist
2.4-12
Compare
your
answer
with
Answer Key
2.5-1
CBLM
Compare
your
answer
with
Answer Key
2.5-2
CBLM
C. ASSESSMENT PLAN
Written Test
• Types and Uses of Cleaning Equipment
• Types of Cleaning materials and supplies and their uses
• Setting-up of Trolley/Caddy
• Safety measures in handling cleaning equipment and chemicals
• Safe keeping practices
• Housekeeping Reports, Checklist and Forms
• Codes and Regulations with Basic Phraseologies in Housekeeping
• Types and Sizes of Linens, Pillows and Bed Sheets
• Color Harmony
• Making up Beds and Cots
• Home Management Practices
• Safety Measures in Cleaning
• Cleaning Motion in Guestroom
• Identifying Pest and Applying Proper Control
• Mixing Sanitizing Agents
• Furniture and Fixtures Cleaning
• Bathroom and Toilet Cleaning
• Guestroom Cleaning
• Sanitizing Guest Rooms and Bathrooms
• Replenishing Room and Bathroom Supplies
• Clean and Store Trolleys and Equipment
• Check and Replenish Housekeeping Supplies and Items
Role Play
• Access Rooms for Servicing
Demonstration/Practice/Interview
• Setting up Equipment and Trolley
• Make up Beds and Cots
• Mixing Sanitizing solution
• Clean Acrylic furniture
• Bathroom and Toilet Cleaning
• Cleaning Guestroom
D. TEACHER’S SELF-REFLECTION OF THE SESSION
The use of Competency-Based Learning Material provides sufficiency of learning content, learning and evaluation
methodology are appropriate but may vary at times depending on the progress of the learner and his/her learning style. Learning
resources are sufficient. This enhances the capacity of the trainer to facilitate the training.
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