Ongoing due diligence: Confirmation of Information Date: Unique Customer Number (For Office Use): FirstRand Group Ltd (FSR) (FirstRand Bank Limited), is required to maintain and reconfirm customer information and documentation as per the Financial Intelligence Centre Act, Act 38 of 2001 (“FICA”). This document records your information; ensure that the information is correct before submitting it. Your Personal information Full Names: Surname: ID/Passport Number: Country of ID/Passport Issue: Country of birth: Date of Birth: Nationality: Work Tel Number: Mobile Number: Email Address: Home Tel Number: Occupation: Employer: Residential Address Unit / Street Number: Street/complex name: City: Post/zip code: Country: 1 of 3 Source of Funds Please select any one of the following as your main source of income/revenue: Up to five options are allowed Pension Royalty income Investment Income / Capital Social Grants Rewards Earn Commissions earned Maintenance Informal Income Sponsorship / Donations Court order Salary Insurance Payouts Student Grants Asset Disposal Allowance Prize Winnings Rental Income Proceeds from Own Business Gifts Interest Inheritance Dividends Related Party and Mandated Persons Information This section records your relationship with “KYC related parties/mandated persons” and their personal information. This section must be completed for each related party/mandated person. 1. Personal Details of Related Party or Mandated Person Full Names: Surname: ID/Passport Number: Country of ID/Passport Issue: Country of Birth: Date of Birth: Mobile Number: Work Tel Number: Home Tel Number: Email Address: Nationality: Mandate/permissions: Options available: Residential Address Unit / Street Number: Street/complex name: City: Post/zip code: Country of residence: 2 of 3 2. Personal Details of Related Party or Mandated Person Full Names: Surname: ID/Passport Number: Country of ID/Passport Issue: Country of Birth: Date of Birth: Mobile Number: Work Tel Number Home Tel Number: Email Address: Nationality: Mandate/permissions: Options available: Residential Address Unit / Street Number: Street/complex name: City: Post/zip code: Country of residence: 3. Personal Details of Related Party or Mandated Person Full Names: Surname: ID/Passport Number: Country of ID/Passport Issue: Country of Birth: Date of Birth: Mobile Number: Work Tel Number Home Tel Number: Email Address: Nationality: Mandate/permissions: Executor Residential Address Unit / Street Number: Street/complex name: City: Post/zip code: Country of residence: 3 of 3 Dear Mr M Mabizela Please note that the account has been closed due to the failure to submit required FICA documents and suspicion of fraud. Account will be reinstated in 7 working days after submission of required forms has been received and above details properly filled in. Regards Zayd Abrahams Fraud & Risk Management 087 575 9444 Disclaimer: The information contained in this email is confidential and may contain proprietary information. It is meant solely for the intended recipient. Access to this email by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted in reliance on this is prohibited and may be unlawful. No liability or responsibility is accepted if information or data is, for whatever reason corrupted or does not reach its intended recipient. No warranty is given that this email is free of viruses. The views expressed in this email are, unless otherwise stated, those of the author and not those of First National Bank Limited or its management. First National Bank Limited reserves the right to monitor, intercept and block emails addressed to its users or take any other action in accordance with its email use policy. Licensed divisions of FirstRand Bank Limited are authorised financial service providers in terms of the Financial Advisory and Intermediary Services Act 37 of 2002 4 of 3 5 of 3