Uploaded by darrencjd

20 CRO needle movers

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20 Actionable Steps to easily increase
your Conversion-Rate
1) You’re losing money because your Store takes longer than 2 seconds to
load
1. Optimize media assets (Images & Videos)
2. Use a Shopify 2.0 Theme
3. Build everything with custom code
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2) Place Store Benefits into your Announcement Bar:
1. Free 2-Day Shipping & Returns
2. 1,214,781+ Happy Customers
3. Save 15% with Code “XMAS”
4. Rated 4.9/5 Stars by 12429+ Customers
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3) Congruence between your Ads and Landing Page
Show the same Imagery, USP’s, Benefits and Offer
Often-Times You lose Users because they cannot find what they’ve seen in your Ads or your Store looks
completely different
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4) Above the Fold needs to include the
20 Actionable Steps to easily increase your Conversion-Rate
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following:
Value Proposition & Benefits - Everyone will ask: “What’s
in it for me
Lots and Lots of Social Proof (Reviews,Customers, Press
Release)
Clear Call To Action To Buy the Product
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5) How to Create Trust and get people to buy:
Show Payment-Providers
Use Pictures of Happy Customers so Users can identify with them
Customer Reviews for Social Proof
Include Press Releases to build more Authority and Trust
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6) How to build a strong Section around the Call-To-Action:
Reviews of Happy Customers
Buy Button
Payment-Providers
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7) Utilize concise and appealing copywriting
To get your Users to take action and buy:
“Pick your Bundle now!”
“Transform your body with our Program now!”
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8) Offer Free Shipping
36% of users will only buy when shipping is free
how to not lose profit margin: add the shipping price on top of your product price
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9) FOMO: people hate the fear of not being able to getting what they desire
How to Use:
1. “Parsa from NY just bought this Item”
2. “In high demand! only 2 Items left”
3. “offer only valid for 3 more hours”
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10) Optimize your Checkout
The checkout process accounts for the highest number of drop-offs
one way to combat this is giving the opportunity to check out as a guest
this is almost standard procedure with shopify, but lots of bigger stores and brands will not let you check
out without creating an account
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11) Use Reviews with Pictures / Videos
86% of consumers like to read at least 3 reviews before buying
this is what the review section should look like
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12) Offer Free Returns!
This will help your customer take a leap of faith while buying your products.
Also it creates more trust and credibility for you as the brand.
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13) Contact Information
Make your Contact Information visible and easy-to-use
This is part of creating a strong trust and credibility between you and your customers.
Because they feel like they can easily reach you.
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14) Make Shopping easy!
Answer main questions throughout customer journey and reduce friction:
LP: hit pain points, explain benefits, create product awareness
PDP: show solution, USP’s
Cart: create trust, make checkout process easy
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15) Increase your AOV!
Upsell when possible.
Nudge an additional item in their cart:
After ATC, during checkout, on thank-you-page
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16) Cross-Sell to other products and increase AOV
This works well with Social Proof like: “Other customers loved these items:” or “Frequently bought
together”
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17) Display of Pricing
How you display prices determines if your traffic ends up buying or not
Make the sale price smaller visually in comparison to the old price + use a lighter font
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18) Reward your fans and often-buying customers.
Give them:
status (brand-ambassador)
discounts
gift cards
benefits (free shipping,...)
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19) Customize your Checkout (with Shopify Plus or
Third Party Tools)
This reduces friction in the last and most important step in the
customer journey
work with:
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guarantee/warranty
social proof
benefits
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20) Store Benefits
Show the benefits your store offers with badges
This adds another layer of trust and sets you apart from your competition
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