Assessment Task 3 Manage project integration BSBPMG540 Student Declaration To be filled out and submitted with assessment responses ◻ I declare that this task and any attached document related to the task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s) ◻ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me ◻ I have correctly referenced all resources and reference texts throughout these assessment tasks. ◻ I have read and understood the assessment requirements for this unit ◻ I understand the rights to re-assessment ◻ I understand the right to appeal the decisions made in the assessment Unit Title Unit Code Manage Project Integration BSBPMG540 Student name Student ID number 66960 Student signature PN Task Number Date Task 3 BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K 11/12/2021 Page 2 greenwichcollege.edu.au ------OFFICE USE ONLY----For Trainer and Assessor to complete: ◻ Student requested reasonable adjustment for the assessment Marking Sheet Comments N DNS Did the student satisfactorily: The student has satisfactorily completed and submitted the following: Y Completed successfully ☐ ☐ ☐ ☐ ☐ ☐ Addressing of scenarios at execution phase for the 3 projects Risk assessment form - Project 1 Email to departmental manager Project 1 Change request form - Project 1 Email to the project sponsor – Project 1 Status report - Project 1 Issue log - Project 2 Status report – Project 2 Draft dialogue to resolve conflict – Project 2 Risk assessment form – Project 3 Status Report – Project 3 Reflection project 3 Project finalisation activities for the 3 projects Handover report -Project 1 Budget variation report – Project 1 and 3 Project review report for the 3 projects Demonstrated ability to: Implement and monitor project according to project scope, time and budget Resolve conflicts affecting attainment of project objectives with relevant stakeholders BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 3 greenwichcollege.edu.au Marking Sheet Comments BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K DNS This is evidenced by: Addressing of scenarios at execution phase for the 3 projects Risk assessment form - Project 1 Email to departmental manager Project 1 Change request form - Project 1 Email to the project sponsor – Project 1 Status report - Project 1 Issue log - Project 2 Status report – Project 2 Draft dialogue to resolve conflict – Project 2 Risk assessment form – Project 3 Status Report – Project 3 Reflection project 3 Demonstrated ability to: Identify and allocate project finalisation activities Confirm project products and associated documentation are prepared for handover to client in a timely manner Finalise financial, legal and contractual obligations Seek feedback from relevant stakeholder and project authorities on project implementation, management and integration N Did the student satisfactorily: Confirm project records are updated against project deliverables at required intervals Analyse and submit status reports on project progress and identify issues with relevant stakeholders and project authorities Analyse and submit impact analysis of change requests for approval Maintain relevant project logs and registers for project audit Y Completed successfully ☐ ☐ ☐ Page 4 greenwichcollege.edu.au Marking Sheet Comments Task Outcome: DNS This is evidenced by: Project finalisation activities for the 3 projects Handover report -Project 1 Budget variation report – Project 1 and 3 Project review report for the 3 projects The student consulted and collaborated with the project team and the project sponsor to gather inputs and feedback to complete project monitoring and finalisation activities. N Did the student satisfactorily: Document feedback received to improve future projects Y Completed successfully ☐ ☐ ☐ Satisfactory ☐ Not Yet Satisfactory ☐ Student Name: Assessor Name: Assessor Signature: Date: BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 5 greenwichcollege.edu.au Table of Content Student Declaration ....................................................................................................................... 2 Task 3 – Execute, control and finalise the project ........................................................ 7 Task 3.1 Execute and monitor project .......................................................................................... 9 Task 3.2 Review project ............................................................................................................... 30 BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 6 greenwichcollege.edu.au Task 3 – Execute, control and finalise the project Task summary and instructions What is this assessment task about? This task builds on Task 2, and you will build on the work performed for project 1, project 2 and project 3 in Task 2. This task comprises of the following assessment methods: o Product-based ☒ o Direct observation of Role-Play ☐ o Case Study ☒ o Other (specify) ☐ It has been designed to evaluate your ability to/competency in: Implement and monitor project according to project scope, time and budget Resolve conflicts affecting attainment of project objectives with relevant stakeholders Confirm project records are updated against project deliverables at required intervals Analyse and submit status reports on project progress and identify issues with relevant stakeholders and project authorities Analyse and submit impact analysis of change requests for approval Maintain relevant project logs and registers for project audit Identify and allocate project finalisation activities Confirm project products and associated documentation are prepared for handover to the client in a timely manner Finalise financial, legal and contractual obligations Seek feedback from relevant stakeholders and project authorities on project implementation, management and integration Document feedback received to improve future projects Please note that the performance evidence for this unit of competency requires you to demonstrate the ability to manage project integration on at least three occasions. This assessment has been designed to meet that requirement. You are required to address the following: Task 3.1 Execute and monitor project BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 7 greenwichcollege.edu.au Task summary and instructions o Task 3.2 Review project o What do I need to do to complete this task satisfactorily? Specifications Complete a series of tasks relevant to project execution and monitoring for three projects Complete a series of tasks relevant to project finalisation and monitoring for three projects Although the assessment requires group consultation and collaboration to simulate a work environment, the assessment submission is individual, and it will be marked as such. submit the completed assessment tasks, according to instructions, complete the tasks with sufficient detail and present them in a professional manner, use your own words and reference sources appropriately, meet the word count where required, use the scenario provided, use the templates provided where required, for your performance to be deemed satisfactory in this assessment task you must satisfactorily address all of the assessment criteria, if part of this task is not satisfactorily completed you will be asked to complete further assessment to demonstrate satisfactory performance. You must deliver/participate in: Consult and collaborate with the project team for inputs and feedback on project execution and finalisation Consult with the project sponsor as needed You must submit to GOALS Addressing of scenarios at execution phase for the 3 projects Risk assessment form - Project 1 Email to the departmental manager - Project 1 Change request form - Project 1 Email to the project sponsor – Project 1 Status report - Project 1 Issue log - Project 2 Status report – Project 2 Draft dialogue to resolve conflict – Project 2 Risk assessment form – Project 3 Status Report – Project 3 BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 8 greenwichcollege.edu.au Task summary and instructions Resources and equipment Re-submission opportunities • • • • • • • Reflection project 3 Project finalisation activities for the 3 projects Handover report -Project 1 Budget variation report – Project 1 and 3 Project review report for the 3 projects Computer with Internet access Access to Microsoft Office suites or similar software Learning material Scenario for assessment as provided Appendices as provided Relevant policies and procedures as provided Templates as provided You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment. Complete the following activities: Task 3.1 Execute and monitor project This task is about the execution phase of the projects when monitoring is required during their execution. You will complete tasks relevant to each project to evidence your ability to: Implement and monitor the project according to project scope, time and budget Resolve conflicts affecting the attainment of project objectives with relevant stakeholders BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 9 greenwichcollege.edu.au Confirm the update of project documents Analyse and submit status reports on project progress and identify issues with relevant stakeholders and project authorities Analyse and submit impact analysis of change requests for approval Maintain relevant project logs and registers for project audit Work in collaboration with the project team and consult with the project sponsor (played by the trainer and assessor in simulated work conditions) to ensure the projects' progress towards successful completion. Ask for inputs and feedback in completing the tasks below in simulated work conditions. Project 1 – MMI Main Project' Sydney Campus' Assume that the following scenarios occurred: Scenarios 25% project timeline The project team includes employees from MMI departments seconded for a couple of days/week to the project. One of the departmental managers at MMI cannot share one of their staff members with the project due to conflicting priorities. This will impact the project schedule. 50% project timeline MMI is planning to update their current website to include information about the new campus. The project sponsor asked to add this deliverable to the project. 75% timeline The project budget is cut by 5%; as a project manager, you have reviewed the expense items on your budget and decided to change the furniture supplier to a more affordable one compromising on the quality of the furniture for the new campus. A B C 1. For each scenario: Detail what monitoring and control procedures/processes/techniques were applied to identify the issue/s. Identify the impact of the scenarios on project progress. Include the impact on project interdependencies and constraints. Outline how the issue/s is/are addressed to manage the impact of the scenarios on the project and to ensure project progress at each stage. Additionally, identify what changes/updates to project documentation is implemented (example: changes to project plan). BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 10 greenwichcollege.edu.au Scenario Monitoring and control (30-50 words/scenario) Impact (30-50 words/scenario) A This issue was identified when managing the human resources required for the project. It was identified that one of the staff members could not be shared due to priority issues. This will impact on project schedule. This may provide challenges on meeting the deliverables within the schedule. This will also require changes in project team members’ responsibilities. B This issue was identified while meeting with the project sponsor while analysing the project requirements and deliverables. It was identified that sponsor wanted to update their current website to add information about new campus. This will impact on project schedule. Project resources should also need to be added. Addition to project deliverables should also be made as new deliverable is added. There would be added responsibilities to the team members. C The issue was identified during the communication with the steering committee. The project budget is cut by 5%; the project manager has reviewed the expense items and decided to change the furniture supplier for a more affordable one compromising on the quality of the furniture for the new campus This would impact the project budget with further impact on project quality. This will lead to compromise in quality. Added requirements in search parameter for furniture providers will require further refinement of list of potential suppliers. BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K How the issue is addressed and updates (40-80 words/scenario) This issue was documented with further discussions with Human Resources Manager. Project Manager played a role is reassigning the responsibilities to the team members due to unavailability of a staff. This issue was presented to the steering committee and approval was made to add the deliverable to the project deliverables document. Project schedule was updated. Team members were assigned with updated tasks and responsibilities. Existing budget was reviewed and adjustment was made to the budget available for the project. Further changes were made in quality management plan as focus now is on more affordable ones. Search parameters for suppliers were changed and quality Page 11 greenwichcollege.edu.au Scenario Monitoring and control (30-50 words/scenario) Impact (30-50 words/scenario) How the issue is addressed and updates (40-80 words/scenario) of furniture was compromised a bit to fit into new budget. 2. Develop the following project documentation to meet the project record-keeping system requirements: a) A risk assessment form to the attention of the project sponsor for a risk identified at 25% timeframe scenario. (Template 1) Template 1 - Risk Assessment Form - at 25% timeframe Project details Project Name MMI Project ‘Sydney Campus’ Project Manager: Prayas Neupane Risk details Raised by: Rampreet Singh Sandhu Date raised: 11/03/2022 Description of risk: Risks associated with this change are scope creep, unavailability of human resources on time. This will impact on project schedule. This may provide challenges on meeting the deliverables within the schedule. This will also require changes in project team members’ responsibilities. Likelihood of risk: Impact of risk: Medium Medium BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 12 greenwichcollege.edu.au Risk mitigation Preventative actions recommended: The associated risks should be documented with further discussions with Human Resources Manager. Project Manager should play a role is reassigning the responsibilities to the team members due to unavailability of a staff. Approval details Signature: __PN_____________________ Date: 11 /12/2021 PLEASE FORWARD THIS FORM TO THE PROJECT SPONSOR Record Complete the filing record below so that the project documentation can be saved in the project management record system Project Title: MMI Project ’Sydney Campus’ Project Client: Date: 11/12/2021 Version:1 Project Sponsor: Project Manager: File Name: Risk_Assessment_Form_1 Taylor Varin Prayas Neupane b) Write an email (Template 2) to the departmental manager (scenario A) to resolve the resource conflict described in the scenario The email text should be in grammatically correct English, written in an appropriate (polite, business-like) style. (50-100 words) Template 2 -Email Email to Departmental Manager To: Departmental.Manager@MMI.xyz Cc: Bcc: Subject: Resolving Resource Conflict Date email is sent:11/03/2022 Attachments: Risk Assessment Document BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 13 greenwichcollege.edu.au Dear Departmental Manager, I hope you are doing well. I am writing this email to let you know that the project team includes employees from MMI departments seconded for a couple of days/week to the project. One of the departmental managers at MMI cannot share one of their staff members with the project due to conflicting priorities which will impact the project schedule. I would like to request you to resolve the resource conflict caused due to unavailability of staff. Please find attached the risk assessment form and take the necessary actions. Looking forward to hearing from you soon. Thank You Prayas Neupane Project Manager c) Develop a change request form (Template 3) to request the changes needed as part of the issue resolution strategy for the scenario at 75% timeframe. Template 3 - Change Request Form - at 75% timeframe This form is used to assist with recording and management of changes in scope, time, quality, resources, processes or budget needed to manage the issue/s. Min. one change must be requested. Change Request – Project Issued by Project Manager – Prayas Neupane Change/s Requested Cut the project budget by 5% Change the furniture supplier to more affordable one Reason for change/s Minimising expenses Impact on the project Project Quality is compromised Change authorised: Yes Signed: Prayas Signed: Taylor Varin Project Manager Sponsor Date: 11/08/2022 Date: 11/08/2022 BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 14 greenwichcollege.edu.au Change Request – Project Record Complete the filing record below to save the project documentation in the project management record system. Project Title: MMI Project ‘Sydney Campus’ Project Client: Project Sponsor: File Name: Change_Request_Form_3 Taylor Varin Project Manager: Date: 11/09/2021 Version: 1 Prayas Neupane d) Write a brief email (Template 2) to the project sponsor and request approval for the change/s listed in the change request form. Summarise the content of the change request form and attach the form by writing its title in the 'attachment' section of the email template. The email text should be in grammatically correct English, written in an appropriate (polite, business-like) style. (50-100 words) Template 2 -Email Email to Project Sponsor To: Taylor Varin@MMI.xyz Cc: Bcc: Subject: Request for change approval Date email is sent:10/09/2022 Attachments: Change Request Form Dear Taylor, I hope you are doing well. I am writing this email to let you know that I have requested to cut the project by 5%. I had gone through that I have reviewed the expense items on the budget plan and have decided to change the furniture supplier to a more affordable one compromising on the quality of the furniture for the new campus. Please find attached the change request form for your review. I would like to request you to approve the requested changes listed in the attached change request form. Looking forward to hearing from you soon. BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 15 greenwichcollege.edu.au Thank You Prayas Neupane Project Manager e) Develop a status report at 75% timeframe (Template 4) As per organisational project management record-keeping system requirements, your project sponsor requires regular status reports to record: ● financial management and budget control, ● project milestones, for example: ○ quality review completion, ○ outcomes, and deliverables. Consider the quality standards for the project documentation: ● clearly communicate legal obligations, ● no grammar or spelling errors, ● professional but friendly language, ● fair and flexible delivery for the intended audience, ● meet audience requirements and are sensitive to information needs. Additional information to complete the report at 75% timeline: ● Two project team members are ill and will be on sick leave for one week ● A glitch in the CRM (Customer Relationship Management System) used in the organisation (which is also used to gather data for project reporting) has caused the data to be inputted incorrectly for three days. The data needs to be double-checked for accuracy and correctness. Template 4 - Status Report - at 75% timeframe Project Name: MMI Project ‘Sydney Campus’ Project Status G: Status Y: R: Overall Timeline Budget Resources Scope Quality Risk G Y G Y G Y Y BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 16 greenwichcollege.edu.au List of Project Plan Updates: Project Budget will be cut by 5%. Human Resources will be managed effectively as per changes in the availability. Project schedule will be updated and adjusted according to the availability of human resources. Team members responsibilities will be updated for effective utilisation of time. Status Report Project Name: MMI Project ‘Sydney Campus’ Prepared by: Prayas Neupane Date: 10/09/2022 Attention to: Project Sponsor Executive Almost 75% of project is completed. Overall project is in good condition. Project summary timeline is currently at moderate risk level as project is now facing issues with report unavailability of human resources. Budget and scope are in good condition. Use this section for summary information about the status of the project. Quality of Resources is Compromised and are on moderate risk level. (30-50 words) Change request The change needs are cutting the project budget and changing the furniture supplier to more affordable one. This will lead to compromised project quality. Deliverable Almost 75% of project deliverables are completed and 25% are left to be status completed. Overall, the status of deliverables of the project is in good condition. But there are some challenges in this stage which would be effectively managed without compromising the deadline of the project. Schedule Project Schedule is in moderate risk condition. Due to unavailability of staff due to status priority issues and health issues, there has been a situation where project schedule has to be modified accordingly. Some tasks are requiring to be repeated, which will add additional time resource. BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 17 greenwichcollege.edu.au Status Report Budget Overall Budget is in good condition. As of now, budget has been decided to be status reduced by 5%. Project is expected to be completed within the allocated budget. Quality According to the scope document and requirements described for each status deliverable, quality requirements are met until now. But Project quality has been compromised to make the required furniture resources cost-effective. Project 2 – 'Virtual Event' Assume that the following scenarios occurred: Scenarios A 50% project timeline As a Project Manager, you assigned a task (review all project reports completed so far to identify errors) to one of your project team members. The project team member identified several issues with the communication between the project team and the marketing team involved in the project. The marketing officers did not communicate some changes to the event schedule and content that may cause scope creep. 75% timeline The project sponsor would like to add a workshop about student engagement to the event schedule (1-hour workshop). B 1. For each scenario: Detail what monitoring and control procedures/processes/techniques were applied to identify the issue/s. Identify the impact of the scenarios on project progress. Include the impact on project interdependencies and constraints. Outline how the issue/s is/are addressed to manage the impact of the scenarios on the project and to ensure project progress at each stage. Additionally, identify what changes/updates to project documentation is implemented (example: changes to project plan). Scenario Monitoring and control (30-50 words/scenario) Impact (30-50 words/scenario) A This will impact on project planning and schedule. As changes in event has not been This issue was identified when poring over the project progress reports. BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K How the issue is addressed and updates (40-80 words/scenario) Meeting was conducted with marketing manager Page 18 greenwichcollege.edu.au Scenario Monitoring and control (30-50 words/scenario) B Impact (30-50 words/scenario) One the team member was assigned the task to go over progress reports, and it is found that there was a communication issues between project manager and marketing manager. clearly communicate to the project manager from marketing team, it would lead to scope creep and make the management process difficult further causing conflict with marketing team. This issue was identified during the meeting with project sponsor on the topic of change process. The project sponsor wanted to add a one hour of workshop on student engagement to the event. This will impact on event schedule. The meeting will be longer. Invitee's list needs to be updated and more work needs to be done to invite increased attendees. This will have a probable impact on project budget, How the issue is addressed and updates (40-80 words/scenario) and it has been decided to train marketing team on communication strategies. Team reviews are set to be done. Communication plan has been updated. Procedures for change process was implemented. The change request was discussed in the meetings with project team and marketing team. Deliverable list was updated. Budget was reviewed. Project schedule was updated. 2. Develop the following project documentation to meet the project record-keeping system requirements: a) Complete the issue log (Template 5) to include 50% and 75% project timeframe issues. Add additional rows if needed. Template 5 - Issues Log - at 50% and 75% timeframe Issues should be recorded when they arise, assigned a number and responsibility, a recovery strategy or alternate path agreed, acted upon and recorded when closed. A minimum of 2 issues must be identified to complete this form. Note: include an indicative date for the issue resolution. Issue Communication Issue Strategy to manage the issue Training Marketing team, reviewing BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Date logged Date resolved 10/08/2022 14/08/2022 Page 19 greenwichcollege.edu.au Issue Strategy to manage the issue Date logged Date resolved communication plan, Updating communication plan Estimation Error Meeting with marketing team, reviewing project schedule, reviewing project roles reviewing project deliverables, implementing change management procedures 10/08/2022 14/08/2022 Schedule Variation Meeting with marketing and project team and notifying them of the addition of an event. Reviewing schedule, budget changes, scope changes. 10/09/2022 12/09/2022 Record Complete the filing record below to save the project documentation in the project management record system. Project Title: Virtual Event Project Client: Date: 16/09/2022 Version:1 b) Develop a status report at 75% timeframe (Template 4). Include an accompanying email to submit the report to the project sponsor. BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 20 greenwichcollege.edu.au As per organisational project management record-keeping system requirements, your project sponsor requires regular status reports to record: ● financial management and budget control, ● project milestones, for example: ○ quality review completion, ○ outcomes, and deliverables. Consider the quality standards for the project documentation: ● clearly communicate legal obligations, ● no grammar or spelling errors, ● professional but friendly language, ● fair and flexible delivery for the intended audience, ● meet audience requirements and are sensitive to information needs. Additional information to complete the report: ● The team has been required to work additional hours due to the flu forcing several team members to ask for sick days at different times ● An error in estimating an item in the budget has caused an increase in budget by 8%, ● The schedule is now one week behind Template 4 - Status Report - at 75% timeframe Accompanying email to project sponsor. (50-100 words) Email to Project Sponsor To: Taylor Varin@MMI.xyz Cc: Bcc: Subject: Status Report at 75% timeframe Date email is sent: 10/09/2022 Attachments: Status Report Dear Taylor, I hope you are doing well. I am writing this email you to inform you on project status report at 75% timeframe. Please find attached the status report containing the detailed information on the status of project. BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 21 greenwichcollege.edu.au Please note that along with the plan to add one hour workshop, the project schedule is now one week behind. And an error in estimation an item in the budget has caused an increase in budget by 8 %. I request you to go through the attached status report before attending the meeting to discuss project status. Looking forward to hearing from you soon. Thank you Prayas Neupane Project Manager Project Name: Project Status G: Status Y: R: Overall Timeline Budget Resources Scope Quality Risk Y Y R Y Y G Y List of Project Plan Updates: Project Budget will be increased by 8%. Human Resources will be managed effectively as per changes in the availability due to flu season. Project schedule will be updated and adjusted according to the availability of human resources. Team members responsibilities will be updated for effective utilisation of time. Status Report Project Name: Virtual Event Prepared by: Project Manager - Prayas Neupane Date: 11/09/2022 Attention to: Project Sponsor BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 22 greenwichcollege.edu.au Status Report Executive Overall, the project is one week behind the schedule. And an error in the summary estimation of an item has increased the budget by 8%. Almost 75% of project is report completed. Overall project is in moderate condition due to one week delay. Use this section for summary information about the status of the project. Project timeline is currently at moderate risk level as project will facing issues with upcoming flu season. Budget and scope are in moderate condition. Quality of project has not been compromised till now. (30-50 words) Change Addition of one hour workshop. request Increase budget by 8%. Increase working hours for project team members. Deliverable Almost 75% of project deliverables are completed and 25% are left to be status completed. Overall, the status of deliverables of the project is in good condition. But there are some challenges in this stage which would be effectively managed without compromising the deadline of the project. Deadlines for some deliverables are set to be pushed forward to cope up with challenges that would be faced in flu season. Schedule Overall project is one week behind the schedule. This is in high risk level as there status are more challenges to be faced in upcoming flu season. Budget Budget has been increased by 8% due to an error while estimating the cost of an status item. Quality Until now, quality of the project has not been compromised and fulfil the quality status requirements outlined. c) Draft the content of a dialogue that you would have with the Marketing Manager to address and resolve the issues identified in Scenario A. Document the dialogue in the space provided below: Me: Hi Marketing manager, I hope you are doing well. BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 23 greenwichcollege.edu.au Marketing Manager: I am doing absolutely fine, what about you? Me: I have been very busy with the project. Marketing Manager: Ah, I had received an email from you regarding the communication issues that happened between us. I am very sorry to let that happen. Actually, I had assigned the responsibility to a staff member who was sick and did not come to work for few days. Unfortunately, he forgot to provide the progress report to me. That caused the information to be delayed. Me: Oh, I see. I am planning to conduct a seminar on communication techniques this week for your team members, just to remind them of the importance of communication in a project. I am satisfied with the marketing team’s performance. All of you are doing a great job. Marketing manager: That sounds great. I will let my team member know about the seminar. Me: Great, Thank you for your time. I have been very busy and I must leave now. Marketing Manager: No worried, thank you for understanding the situation. Me: Bye Marketing Manager: Bye Project 3 – 'Staff Event' Assume that the following scenarios occurred: Scenarios A 75% project timeline The cost of the accommodation for Melbourne personnel in Sydney was not included in the project budget. This cost estimation error will add $ 9,000 to the budget. 75% project timeline The catering company informs you that they cannot deliver the service you booked with them to cater for the event. You have contacted a different catering company that does not seem to have the same quality standards and does not deliver gluten-free options. Still, they will provide the catering 5% cheaper than the first supplier. 75% project timeline A project team member is experiencing some personal problems and feels under pressure at work. This morning the project team member was rude towards you due to the stress they are experiencing. B C 1. For each scenario: Detail what monitoring and control procedures/processes/techniques were applied to identify the issue/s. Identify the impact of the scenarios on project progress. Include the impact on project interdependencies and constraints. BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 24 greenwichcollege.edu.au Outline how the issue/s is/are addressed to manage the impact of the scenarios on the project and to ensure project progress at each stage. Additionally, identify what changes/updates to project documentation is implemented (example: changes to project plan). Scenario Monitoring and control (30-50 words/scenario) Impact (30-50 words/scenario) A This issue was identified while reviewing the budget. It was found that cost of accommodation of a member from Melbourne was not included in the budget estimate. This will impact on project budget. It has led to increase the project budget by $9000. This will further induce changes in project deliverables and changes to the scope. B This issue was identified during communication with the supplier. They informed that they could not provide the service required. This will impact the quality of food. Budget will be decreased as cheaper supplier will be selected. Quality requirements will not be met and requirement of having gluten-free food will not be met. C This issue was identified while reviewing the team member's daily progress. The team member behaved rudely during the communication. During personal chat with the team member, it was found that he is experiencing some personal problems and is under pressure at work. This will impact the Project Progress. Progress of a project is highly dependent on team members’ performance. Demotivated members will lead to scope creep and impact the performance of the team. This will also impact project schedule and project deliverables. How the issue is addressed and updates (40-80 words/scenario) Budget Review was conducted and necessary addition was made to the budget. Changes were made to the project scope. Other costs involved in the project was discussed. The requirement criteria were updated and project sponsor and steering committee members were informed about the decision to go for another supplier. Project Scope was changed. Quality requirements were updated. Team meeting was conducted. Roles and responsibilities were reassigned. It was decided to give some days of leave to the particular team member to solve his personal problems. Further changes in project deliverables were made to cope up with this change. 2. Develop the following project documentation to meet the project record-keeping system requirements: BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 25 greenwichcollege.edu.au a) A risk assessment form to the attention of the project sponsor for a risk identified at 75% timeframe scenario. (Template 1) Template 1 - Risk Assessment Form - at 75% timeframe Project details Project Name Staff Event Project Manager: Prayas Neupane Risk details Raised by: Rampreet Singh Sandhu Date raised: 10/10/2022 Description of risk: This will impact project scope. Some changes will be required on project scope. The quality of resources will be compromised. Deliverable list will be updated with further changes in project schedule and project budget needed to be reviewed. Likelihood of risk: Impact of risk: Medium Medium Risk mitigation Preventative actions recommended: Briefly describe any action to treat the risk (risk treatment option). (30-50 words) Project stakeholder meetings should be conducted. Regular team meetings should be conducted. Roles and responsibilities should be reassigned as per the availability of human resources. Apart from project, Recreational team events should be promoted and a motivating environment should be created for project team. BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 26 greenwichcollege.edu.au Approval details Signature: ____PN_______________ Date: 15 /10/2022 PLEASE FORWARD THIS FORM TO THE PROJECT SPONSOR Record Complete the filing record below so that the project documentation can be saved in the project management record system Project Title: Staff Event Project Client: Project Sponsor: Project Manager: Taylor Varin Prayas Neupane Date: 15/10/2021 Version:1 File Name: Risk_Assessment_Form_3 b) Develop a status report at 75% timeframe (Template 4). Include an accompanying email to submit the report to the project sponsor. As per organisational project management record-keeping system requirements, your project sponsor requires regular status reports to record: ● financial management and budget control, ● project milestones, for example: ○ quality review completion, ○ outcomes, and deliverables. Consider the quality standards for the project documentation: ● clearly communicate legal obligations, ● no grammar or spelling errors, ● professional but friendly language, ● fair and flexible delivery for the intended audience, ● meet audience requirements and are sensitive to information needs. Additional information to complete the report: ● A new external project team member has been appointed BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 27 greenwichcollege.edu.au ● The project manager has decided to conduct additional training on WHS for the team; the project sponsor has agreed. The training will increase the budget by $500.00 ● A public holiday was not reported in the project schedule, and this will affect two workdays Template 4 - Status Report - at 75% timeframe Accompanying email to project sponsor. (50-100 words) Email to Project Sponsor To: Taylor Varin@MMI.xyz Cc: Bcc: Subject: Status Report at 75% timeframe Date email is sent: 10/10/2022 Attachments: Status Report Dear Taylor, I hope you are doing well. I am writing this email you to inform you on project status report at 75% timeframe. Please find attached the status report containing the detailed information on the status of project. Please note that a new external project team member has been appointed. A public holiday was not reported in the project schedule which will affect two workdays. I request you to go through the attached status report before attending the meeting to discuss project status. Looking forward to hearing from you soon. Thank you Prayas Neupane Project Manager Project Name: Project Status G: Overall Y: Timeline Budget BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K R: Resources Scope Quality Risk Page 28 greenwichcollege.edu.au Status Y Y Y Y Y Y Y List of Project Plan Updates: Assigning roles and responsibilities to newly appointed member. Adjusting the work breakdown structure Adjusting the project schedule as a public holiday was not counted Conducting WHS Training Conducting recreation team event Status Report Project Name: Staff Event Prepared by: Prayas Neupane Date: 15/10/2022 Attention to: Project Sponsor Executive Overall status of project is in moderate condition. The project is facing issues with summary the food suppliers, team members performance and project timeline. Project report budget, resources, scope, quality and risk are at moderate level of risk. Change Conduct WHS training the project team request Appoint a new team member Increase in budget by $9000 Deliverable Deliverable is in moderate risk status. 75% of project deliverables have been status completed. Project deliverables are required to change as a new member has been appointed. And a Melbourne personnel was not included which require adjustment in deliverables. Addition task of conducting WHS training needs to be conducted. Schedule Project Schedule is in moderate status. A public holiday has not been counted status requiring 2 days of addition to project schedule. Further, addition of a new team member is believed to overcome this issue. BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 29 greenwichcollege.edu.au Status Report Budget Project Budget is set to increase by $9500, which includes additional status accommodation cost of a Melbourne personnel and additional WHS training cost. Quality Quality of project is compromised in terms of food quality. Except food, all the status quality requirements outlined are met. c) Reflect on the conflict described in Scenario C and address the following: How would you address the situation? What conflict resolution strategy would you use, why? What could you do to support the project team member? Document your reflection in the space provided below. (50-100 words) Firstly, I would address the team member privately. I would try to understand the reason behind the rude behaviour implementing some counselling tactics. I would try to motivate him. And I would advise him to take time off from work and I would also consider flexible arrangements for him. I would try my best, if I could provide some help in solving his personal problem. Task 3.2 Review project This task is about the project finalisation phase, and it will provide evidence of your ability to: Identify and allocate project finalisation activities Confirm project products and associated documentation are prepared for handover to the client in a timely manner Finalise financial, legal and contractual obligations Seek feedback from relevant stakeholders and project authorities on project implementation, management and integration Document feedback received to improve future projects BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 30 greenwichcollege.edu.au The projects are now completed. Reflect on and review your work during project initiation, planning, execution and monitoring and control. Reflect on the work completed in this assessment and ask for feedback and inputs from the project team and the project sponsor to complete the tasks below. Address the following: 1. Identify and allocate project finalisation activities for each project Project Project 1 Project 2 Project 3 Finalisation Activities (3-4/project) Ensure Scope Completion Project Goal Verification Make final payments Calculate and record the overall performance of the project Ensure Scope Completion Project Goal Verification Make final payments Calculate and record the overall performance of the project Ensure Scope Completion Project Goal Verification Make final payments Calculate and record the overall performance of the project Responsibility assigned to Prayas Neupane Taylor Varin Rampreet Singh Sandhu Prayas Neupane Prayas Neupane Taylor Varin Rampreet Singh Sandhu Prayas Neupane Prayas Neupane Taylor Varin Rampreet Singh Sandhu Prayas Neupane 2. Complete a handover report (Template 6) – for Project 1 Template 6 - Handover Report for MMI Main Project' Sydney Campus' This report summarises the actions to be completed post-project by the sponsoring organisation or by another project team. Customise the template and add additional rows as needed. Handover report Project Name MMI Main Project ‘Sydney Campus’ Handed over by Project Manager - Prayas Neupane Handed over to Project Sponsor - Taylor Varin BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 31 greenwichcollege.edu.au Handover report Actions post-project Actions to be completed: Evaluation Survey Exit interviews to the HR department Feedback assigned to marketing team New Campus Launch Post project evaluation after 3 months of implementation Access to support and information: Email project manager Visit campus website Staff transition Summarise staff transition arrangements to new roles or re-assigned to previous roles. (50-80 words) Staff transition arrangements are usually complicated, so plan was made to transitions smooth. This involved: - - Talk to them in person about the new roles. Explain the changes from old to new roles Ample lead time was set to adjust accordingly and handover their responsibilities. proper training was provided Creating goals for the new position Conducting a departmental meeting Transitioning slowly Record Complete the filing record below so that the project documentation can be saved in the project management record system Project Title: MMI Main Project ’Sydney Campus’ Project Client: Project Sponsor: File Name: HandOver_Report_Project1 Taylor Varin Project Manager: BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Date: 20/12/2022 Version:1 Page 32 greenwichcollege.edu.au Handover report Prayas Neupane 3. Complete a budget variation report as part of finalising project financial obligations (Template 7) for Project 1 and 3 Template 7 - Budget Variation Report for MMI Main Project' Sydney Campus' The project budget is a prediction of the costs associated with a particular project. These costs include labour, materials, and other resources required to complete the project. At the end of the project, review budget variations and how the project performed concerning the budget. Consider how the budget was impacted by the scenarios you worked on in Task 3.1. Customise the template and add additional rows as needed. Budget Variation Report Expense Budget Actual % Variation Labour Cost $1,000,000 $990,000 1% Material Cost $1,500,000 $1,425,000 5% Rent or Lease $400,000 $400,000 0% Software Cost $100,000 $101,000 1% Subtotal TOTAL $3,000,000 $2,850,000 5% Record Complete the filing record below so that the project documentation can be saved in the project management record system Project Title: MMI Main Campus ‘Sydney Campus’ BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Project Client: Date: 20/12/2022 Version:1 Page 33 greenwichcollege.edu.au Budget Variation Report Project Sponsor: Taylor Varin Project Manager: File Name: Budget_Variation_Report_Project1 Prayas Neupane Template 7 - Budget Variation Report for 'Staff Event' The project budget is a prediction of the costs associated with a particular project. These costs include labour, materials, and other resources required to complete the project. At the end of the project, review budget variations and how the project performed concerning the budget. Consider how the budget was impacted by the scenarios you worked on in Task 3.1. Customise the template and add additional rows as needed. Budget Variation Report Expense Budget Actual % Variation Accommodation Cost $90,000 $99,000 10% Labour Cost $5,000 $5,500 10% Catering $10,000 $9,500 5% Rent $1,000 $1,000 0% Subtotal TOTAL $106,000 $115,000 8.4% Record Complete the filing record below so that the project documentation can be saved in the project management record system Project Title: Staff Event BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Project Client: Date: 20/10/2022 Version: Page 34 greenwichcollege.edu.au Budget Variation Report Project Sponsor: Taylor Varin Project Manager: File Name: Budget_Variance_Report_Project3 Prayas Neupane 4. Complete a project review report (Template 8) for each project Template 8 - Project Review Report for MMI Main Project' Sydney Campus' This template is used to guide you through the process of conducting a project review. Project Review Report Name of project: MMI Main Project ’Sydney Campus’ Overview A brief summary of highlights and achievements, etc. (50-100 words) All the project deliverables were completed. Project was completed withing the allocated budget. Team work was effective and efficient. This project further boosted enhancement of skills and knowledge of staff involved in the project. Overall project quality was good. Project requirements was met and project goals were achieved. Worked well Could have gone better Communication among team member Timely Communication of scope changes Software used for scheduling Use of electronic form could have been used Work relationship with sponsoring organisation More real time communication tools could have been used Involvement of project sponsor Use of X consultant Quality of contractor/suppliers Lessons learned and suggested improvements (40-80 words): Budget estimation techniques needs to be improved with more detailed breakdown of all the possible expenses within the project. Contingency should be improved. All the risk factors present in the project should be carefully monitored and researched. Human resources factor and environmental condition should also be included as a factor while identifying risks. Staff should be BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 35 greenwichcollege.edu.au Project Review Report trained on techniques to deal with the changes in the project. Communication strategies require improvement. Record Complete the filing record below to save the project documentation in the project management record system. Project Title: MMI Main Project ‘Sydney Campus’ Project Client: Project Sponsor: File Name: Project_Review_Report_Project1 Taylor Varin Project Manager: Date: 20/12/2022 Version:1 Prayas Neupane Template 8 - Project Review Report for 'Virtual Event' This template is used to guide you through the process of conducting a project review. Project Review Report Name of project: Overview A brief summary of highlights and achievements, etc. (50-100 words) The Virtual Event went as per planned with no technical issues. All project deliverables are complete. The project was completed within the allocated budget. Teamwork was effective and efficient. This project helped improve the skills and knowledge of the staff involved in the project. The quality of the Microsoft Team was good overall. The project requirements have been met and the project objectives have been achieved. Worked well Could have gone better Change Management Process Reporting system should have been documented and defined clearly with no ambiguity Software and equipment in use to support scope management Communication channels could have been more effective BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 36 greenwichcollege.edu.au Project Review Report Communication with project sponsor Cross team communications could have been improved Correct identification of potential risks Lessons learned and suggested improvements (40-80 words): Staff should be trained to adapt to changing project conditions. Better communication between team members should be facilitated by holding seminars and training courses for employees. To avoid ambiguity in the scope of the project, project sponsors should be limited to communication with the project manager only. More attention and attention need to be paid to improve communication planning and skills. Record Complete the filing record below to save the project documentation in the project management record system. Project Title: Virtual Event Project Sponsor: Taylor Varin Project Client: Project Manager: Date: 25/12/2022 Version:1 File Name: Project_Review_Report_Project2 Prayas Neupane Template 8 - Project Review Report for 'StaffEvent' This template is used to guide you through the process of conducting a project review. Project Review Report Name of project: Overview A brief summary of highlights and achievements, etc. (50-100 words) Overall event was exciting and this further boosted a bonding between the team members. All project deliverables are complete. The project was completed within the allocated budget. BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 37 greenwichcollege.edu.au Project Review Report Teamwork was effective and efficient. This project helped improve the skills and knowledge of the staff involved in the project. The quality of the event was good overall. The project requirements have been met and the project objectives have been achieved. Worked well Could have gone better Correct identification of potential changes Communication between team members Effective implementation of change control process Backup options should have been kept for catering services Control and monitoring tools and techniques were well designed List of attendees should have been correctly identified through thorough discussions with teams. Lessons learned and suggested improvements (40-80 words): Planning is an important phase of the project and all the factors need to be considered while planning the project. Careful planning of resources and correct budget estimating techniques are required to be improved. Backup plans and backup options should be considered while planning this kind of event which requires catering facilities. To avoid ambiguity in the scope of the project, project sponsors should be limited to communication with the project manager only. More attention and attention need to be paid to improve communication planning and skills. Record Complete the filing record below to save the project documentation in the project management record system. Project Title: Staff Event Project Sponsor: Taylor Varin Project Client: Project Manager: Date: 27/12/2022 Version:1 File Name: Project_Review_Report_Project3 Prayas Neupane BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 38 greenwichcollege.edu.au BSBPMG540 - Manage project integration V3 2021 RTO Provider: 91153 - CRICOS Code: 02672K Page 39 greenwichcollege.edu.au