Journey Mapping
Experience-NU
Works
- Team 6
Divya Patil
Nisarga Ravi Kumar
Rachit Singh
Here, we will be discussing the students
experience in using Northeastern job portal (NU
portal).
Three student personas and their use of NU portal
for job searching are presented.
The students who were selected are at various
stages in their job searches and include:
• First-semester student looking for on-campus
employment
• Student searching for internship/Coop
• Alumni looking for job change in early 40's
WalkthroughPersonas
Vini Kapoor
Claire Martin
Carl Scott
Vini Kapoor–
International
Graduate
Student,24 age
Claire Martin –
Graduate
Student,21 age
Carl Scott –
Alumni,41
age
GAP ANALYSIS
Future State
Roadmap
Future State Journey Map for NU Works Portal
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