PROVIDED BY: BENCHMARK REPORT Pharmacy Demo, 2022 Prepared by: Sample Report Company: Benchmarking Sample Test Phone: 02 9262 5564 Email: sample@sample.com.au Pharmacy Demo | 2022 BENCHMARK REPORT | Industry Statistics .............................................................................................................................................. 3 Industry Analysis ............................................................................................................................................................4 Sector Overview: Retail Trade .......................................................................................................................................4 Retail Trade Sector Growth Drivers .............................................................................................................................4 Industry Statistics: Pharmaceutical, Cosmetic and Toiletry Goods Retailing .........................................................5 Industry Key Success Factors ........................................................................................................................................5 Employment Trends: Pharmacists ...............................................................................................................................6 Benchmark Comparison .................................................................................................................................... 7 Income .............................................................................................................................................................................8 Less Overheads as %'s of Total Income: .....................................................................................................................8 Net Profit (bps*) per.... ..................................................................................................................................................8 Total Pharmacy Income per.... ......................................................................................................................................8 Total Pharmacy Gross Profit per.... ..............................................................................................................................9 Non Personnel-Related Overheads .............................................................................................................................9 Personnel ........................................................................................................................................................................9 Other Information ..........................................................................................................................................................9 KPI Feedback ..................................................................................................................................................... 10 Personnel Productivity & Profit ................................................................................................................................. 11 Margins ......................................................................................................................................................................... 12 Major Overheads as a % of Total Income ................................................................................................................ 13 Assets ............................................................................................................................................................................ 14 Graphs ............................................................................................................................................................... 15 Key Performance Indicator Graphs .......................................................................................................................... 16 Profit Gap .......................................................................................................................................................... 18 Profit Gap Analysis ...................................................................................................................................................... 19 ATO Benchmarks .............................................................................................................................................. 21 ATO Benchmarks ......................................................................................................................................................... 22 Action List ......................................................................................................................................................... 23 Strategies for business growth .................................................................................................................................. 24 Ratio Definitions ............................................................................................................................................... 25 Ratio Definitions .......................................................................................................................................................... 26 Pharmacies........................................................................................................................................................ 29 Prepared by: Benchmarking Sample Test 2 Pharmacy Demo | 2022 BENCHMARK REPORT | Industry Statistics Industry Analysis Sector Overview: Retail Trade Retail Trade Sector Growth Drivers Industry Statistics: Pharmaceutical, Cosmetic and Toiletry Goods Retailing Industry Key Success Factors Employment Trends: Pharmacists Prepared by: Benchmarking Sample Test 3 Pharmacy Demo | 2022 BENCHMARK REPORT | Industry Analysis An Industry Analysis provides business owners with high-level insights into key industry trends. By understanding industry drivers and statistics, business owners can make confident strategic decisions. The Pharmaceutical, Cosmetic and Toiletry Goods Retailing Industry is part of the Retail Trade Sector. All information provided in the Industry Analysis is relevant as of August 25, 2021 and sourced from the Australian Bureau of Statistics and the Australian Government's Department of Jobs and Small Business. Sector Overview: Retail Trade The Retail Trade sector in Australia is the secondlargest contributor to the Australian economy, generating $469.5B in and employing 1.3M Australians in FY20. Despite this high figure, the sector is the third slowest growing sector over the past 10 years at just 0.5% per annum. Employment has also been largely stagnant over this period. Retail Trade Sector Growth Drivers The Retail Trade sector in Australia has been heavily impacted by COVID-19 restrictions forced closures, a trend that has continued through 2021. It is expected that the percentage of stock sold via e-commerce will greatly increase over the next 12months as brick-and-mortar stores adjust to COVID-19 conditions. The three key drivers underpinning this growth rate are: 1. Increase in online shopping: With both COVID-19 restrictions and increasing time pressures on Australians (such as working hours and increasing commute times), more people are purchasing retail products online to save time. Online retail sales still only represent 10.5% of all retail sales, however, this has increased from 6.6% in February 2019 (pre-COVID-19 restrictions). It is forecast this figure will continue to rise in the coming years. 2. Increasing consumer confidence: Consumer confidence in Australia reached a 5-year high in mid-2018. Consumer confidence drives discretionary spending, which heavily supports this industry. Confidence has declined again in 2021 but is forecast to rebound once lockdowns and COVID-19 restrictions are ceased. 3. Access to global trade: Imports and exports are increasing in the Retail Trade sector due to online shopping channels. Major companies such as eBay, Amazon and Alibaba enable Australian consumers to buy products globally. Whilst this model enables Australian retailers to reach export markets, it also increases local competition as consumers seek cheaper alternative products. All imported online retail products into Australia now incur GST. This monetary policy was implemented to discourage importing retail goods and it is expected to have a small impact on the industry. Prepared by: Benchmarking Sample Test 4 Pharmacy Demo | 2022 BENCHMARK REPORT | Industry Statistics: Pharmaceutical, Cosmetic and Toiletry Goods Retailing In June 2021, there was 2,970 Pharmaceutical, Cosmetic and Toiletry Goods Retailing businesses in Australia, employing 76,573 people. The number of entities in the Pharmaceutical, Cosmetic and Toiletry Goods Retailing industry increased by 2.4% from June 2020. The average number of people per business is 25.78. New South Wales has the highest number of businesses with 35.68% of entities operating in the state. Northern Territory represents the smallest number with only 0.42% businesses in the industry. 29.89% of businesses are owner operated and 57.81% of businesses employ 1-19 people. 0.24% employ more than 200 people. 38.96% of businesses earn $200k to less than $2m. With only 39.57% of businesses generating more than $2M in 2020/21. Industry Key Success Factors Each industry has undergone an assessment and the key success factors for businesses working in the Pharmaceutical, Cosmetic and Toiletry Goods Retailing Industry are: Utilise market proximity to drive increased traffic to business premisesLeverage location position via signage and branding Upskill crucial management and employees to retain employeesDevelop an employee professional development scheme for external training Prepared by: Benchmarking Sample Test 5 Build customer relationships to increase customer satisfaction and ensure strong reviews and referralsBuild a CRM system for ongoing customer engagement Pharmacy Demo | 2022 BENCHMARK REPORT | Employment Trends: Pharmacists In Australia, the main occupation associated with Pharmacies businesses is Retail Pharmacist. There are currently 3486 Retail Pharmacist working in Australia, a figure that is forecast to increase by 8% over the next five years. 62.08% of all 2.28 are female and 37.9% male with an overall average age of 37.7. This is 2.28 years younger than the Australian average of 40.0. This industry takes home a high average weekly average wage of $1,582 before tax. This figure is 13.48% higher than the Australian average of $1,394. 14.41% of the industry has completed a bachelors degree, 73.15% completing post graduate qualifications. Prepared by: Benchmarking Sample Test 6 Pharmacy Demo | 2022 BENCHMARK REPORT | Benchmark Comparison Income Less Overheads as %'s of Total Income: Net Profit (bps*) per.... Total Pharmacy Income per.... Total Pharmacy Gross Profit per.... Non Personnel-Related Overheads Personnel Other Information Prepared by: Benchmarking Sample Test 7 Pharmacy Demo | 2022 BENCHMARK REPORT | Benchmark data last updated 9/13/2022 Your Business: 2022 Turnover: All Firms Average Turnover: $1,500,000 to $2,499,999 Turnover: $2,500,000 to $3,499,999 Total Income Less Cost of Goods Sold Equals Gross Profit $2,735,600 62.51% 37.49% $3,373,912 63.83% 36.17% $1,991,432 63.36% 36.64% $2,903,109 65.39% 34.61% Advertising, Promotion & incl Franchise/Group Fees Accounting and Legal Fees All Insurance Interest, Bank Charges etc Printing, Postage, Stationery, Packaging & Wrapping Rent of Premises Other Occupancy Costs Other Depreciation, Lease and HP Repairs and Maintenance Staff On Costs Employees' Wages & Salaries All Other Expenses Total Overheads Net Profit (bps*) 2.60% 0.80% 0.41% 1.12% 0.33% 0.48% 0.44% 0.33% 0.46% 0.42% 2.00% 0.44% 0.54% 0.52% 1.88% 0.41% 0.40% 0.33% 2.03% 0.49% 1.02% 0.26% 0.40% 0.40% 0.84% 9.69% 0.73% 17.51% 19.98% 2.98% 0.58% 0.76% 0.29% 1.12% 10.67% 3.07% 23.60% 12.58% 2.86% 0.63% 1.14% 0.28% 1.03% 10.83% 2.72% 23.25% 13.39% 1.85% 0.56% 0.79% 0.29% 0.73% 11.21% 2.54% 22.34% 12.27% $546,600 $267.42 $268,515 $658.07 $229,509 $1,075.21 $227,750 $137.62 $303,956 $8.13 $18,866 $318,683 $10.90 $8,320 $312,883 $17.90 $12,710 $382,714 $7.51 $5,487 Income Less Overheads as %'s of Total Income: Net Profit (bps*) per.... Principal Principal Workhour Total Pharmacy Income per.... Person $ of Wages # Square Metre of Total Area Prepared by: Benchmarking Sample Test 8 Pharmacy Demo | 2022 BENCHMARK REPORT | Your Business: 2022 Turnover: All Firms Average Turnover: $1,500,000 to $2,499,999 Turnover: $2,500,000 to $3,499,999 $113,693 $4.11 $2,942 $115,542 $7.46 $4,719 $130,328 $2.58 $1,997 Total Pharmacy Gross Profit per.... Person $ of Wages # Square Metre of Total Area $113,956 $3.05 $7,073 Non Personnel-Related Overheads Person $ of Wages # Square Metre of Total Area $21,222 $0.57 $1,317 $33,924 $1.47 $766 $31,984 $2.48 $989 $40,221 $0.77 $580 Working Principals Employed Pharmacists Any Other Staff Total Personnel Hours Worked per Principal per Year 1.00 1.00 7.00 9.00 2,044 1.34 1.68 6.77 9.78 1,411 1.09 1.24 6.23 8.56 1,535 1.52 1.00 6.14 8.67 1,286 55.78% $1.94 11.06 635% 11.38% 36.71% 48.62% $2.06 8.07 413% 6.35% 35.55% 69.80% 74.69% 59 23 53 20 $34.05 27,527 $13,066 $687 $72.66 12,938 $6,852 $231 Personnel Other Information Owners' Equity as % of Total Assets 60.14% 42.74% Asset Turnover $3.18 $1.79 Stockturn Rate 7.88 10.47 Gross Margin Return on Inventory 473% 597% Growth Capacity 13.95% 6.79% % Revenue drops before Losses 53.30% 34.59% Start Dispensary Sales as % of Total 83.46% 68.34% Income Trading Hours per Week 50 55 Sales Area per Sales Assistant (sq 12 35 mtrs) Dispensary Sales per Script $45.66 $42.43 Scripts dispensed per Pharmacist 25,000 22,480 OTC Sales per Sq Mtr of Sales Area $5,184 $9,852 Rent per Square Metre of Total $193 $427 Floor Area Current ratio 1.58 1.81 Acid test 0.82 0.91 Days' debtors 4.15 7.06 Liability turnover $7.98 $10.88 Interest cover: business 68.33 570.27 * bps - before principals' salaries and benefits $35 per hour Prepared by: Benchmarking Sample Test 9 4.05 -0.96 0.95 -0.02 6.57 3.71 $35.69 $6.59 134.36 15.61 # including principals' notional wage of Pharmacy Demo | 2022 BENCHMARK REPORT | KPI Feedback Personnel Productivity & Profit Margins Major Overheads as a % of Total Income Assets Prepared by: Benchmarking Sample Test 10 Pharmacy Demo | 2022 BENCHMARK REPORT | Personnel Productivity & Profit Ratio Your Business Feedback Income per Person $303,956 Your total income per person is on par with other businesses in this industry. However, it is important to assess gross profit per person as it is a more accurate measurement for business success. Gross Profit per Person $113,956 Your business is performing on average based on the gross profits per person ratio. This is an important indicator for Pharmacy Demo and you should review costs of goods sold and pricing strategies to increase your gross profit margins. Net Profit per Principal $546,600 High net profit is a result of strong cost controls and high business productivity. This is a positive result for Pharmacy Demo and you should continue to invest in business efficiencies. Prepared by: Benchmarking Sample Test 11 Pharmacy Demo | 2022 BENCHMARK REPORT | Margins Ratio Your Business Feedback Gross Profit 37.49% Average gross profit results may be caused by your low or discounted pricing. Research your competitors to assess prices in the marketplace. You may be able to increase your mark-up without increasing your costs. Total Overheads 17.51% Low overheads are an excellent result for Pharmacy Demo. It is important to continue to manage these costs to increase net profits. Ensure the business focuses on investing in the premises upkeep to encourage more customers. Net Profit (*bos) 19.98% Your net profit margin results are very positive compared to others in the Pharmacies industry. This is a result of impressive cost management and establishing high-value prices for the market. Prepared by: Benchmarking Sample Test 12 Pharmacy Demo | 2022 BENCHMARK REPORT | Major Overheads as a % of Total Income Ratio Your Business Feedback Rent of Premises 1.02% You have managed to keep rent low compared to other businesses in the Pharmacies industry. This will greatly support your profit margins. Employees' Wages & Salaries 9.69% Your result is about average compared to others in the Pharmacies industry. Check your personnel productivity to ensure you are maximising output per person. Also, review the current local market to ensure employee wages are competitive. Interest, Bank Charges etc 0.44% Your result is influenced by your approach to 'debt' vs 'equity'. Build a strong relationship with your bank manager to ensure you have optimal banking packages, which will minimise your total outlay on these items. Prepared by: Benchmarking Sample Test 13 Pharmacy Demo | 2022 BENCHMARK REPORT | Ratio Your Business Feedback Other Deprn etc 0.40% Depreciation is a direct reflection of your assets and equipment. Whilst this ratio is measured against others in the industry, it is important to note that a high or low result does not reflect poor business management. It is important for Pharmacy Demo to continue investing in equipment required for business operations. Asset turnover $3.18 Your asset turnover is above-average for the Pharmacies industry. This is a positive result for Pharmacy Demo and suggests you could consider an asset growth strategy to increase your service quality and output efficiency. Stockturn Rate 7.88 Your stockturn rate is well balanced showcasing strong ordering and sales processes. You need to ensure that you don't experience shortages or excess stock. Assets Prepared by: Benchmarking Sample Test 14 Pharmacy Demo | 2022 BENCHMARK REPORT | Graphs Key Performance Indicator Graphs Prepared by: Benchmarking Sample Test 15 Pharmacy Demo | 2022 BENCHMARK REPORT | Key Performance Indicator Graphs Prepared by: Benchmarking Sample Test 16 Pharmacy Demo | 2022 BENCHMARK REPORT | Prepared by: Benchmarking Sample Test 17 Pharmacy Demo | 2022 BENCHMARK REPORT | Profit Gap Profit Gap Analysis Prepared by: Benchmarking Sample Test 18 Pharmacy Demo | 2022 BENCHMARK REPORT | Profit Gap Analysis The Benchmarking Profit Gap identifies potential critical business areas where your business can improve the profit margin. To provide the most accurate and realistic profit gap, your business has been benchmarked against competitors. Within your industry, the key opportunities for increasing your net profit and profit margin include reviewing your personnel numbers, reducing non-salary overheads, and improving your asset turnover. Combining these aspects, we have identified your profit gap below. Prepared by: Benchmarking Sample Test 19 Pharmacy Demo | 2022 BENCHMARK REPORT | The below tables show your detailed profit gap analysis. Your Business High Profit Firms' Average If you could achieve the average gross profit margin 37.49% 35.78% this means increasing your gross profit by an extra... -1.95% then your present turnover of... $2,735,600 means your Profit Gap for gross profit is... If you could achieve the average level of gross profit per person 0 $113,956 then your firm's present gross profit of 1,025,600 would need a total personnel of 6.26 but you presently have total personnel of 9.00 $166,287 so you are over-staffed by and at your average salary cost per employee of 2.74 $33,125 then your salary-related Profit Gap is: If you could achieve the average level of non-salary overheads $90,757 6.98% 9.11% you should reduce your overheads by then on your present turnover of... -2.13% $2,735,600 you are over-spending by... 0 Your asset turnover is presently $3.18 but your current revenue of $2,735,600 suggests you should have assets of Currently you have assets (net of any loans to owners) of Then you'd close a Profit Gap of: Prepared by: Benchmarking Sample Test 20 $1.97 $1,368,989 $860,500.00 So you could look to reduce total assets by If this could save you interest at, say, Profit Gap Relative to 'High Profit' firms 0 7% 0 Pharmacy Demo | 2022 BENCHMARK REPORT | ATO Benchmarks ATO Benchmarks Prepared by: Benchmarking Sample Test 21 Pharmacy Demo | 2022 BENCHMARK REPORT | ATO Benchmarks Below you will find benchmarks for the pharmacy industry as compiled by the Australian Taxation Office (ATO) against which you can compare your business performance. In addition to an alternative point of comparison, the ATO benchmarks may be useful for the following reason. The ATO website states that: 'Benchmarks are key financial ratios developed from information provided by businesses on activity statements and tax returns that can help you compare your business performance against similar businesses in an industry.'(Australian Tax Office, 2019, www.ato.gov.au/Business/Small-business-benchmarks/How-we-usebenchmarks/) 'Businesses operating outside the key benchmark may be contacted by us.'(Australian Tax Office, 2019, www.ato.gov.au/Business/Small-business-benchmarks/How-we-use-benchmarks/) 'During an audit, if a business does not have records to support their reported income and expenses, we may use benchmarks and other information available to assess the profits of the business.'(Australian Tax Office, 2019, www.ato.gov.au/Business/Small-business-benchmarks/How-we-use-benchmarks/) Below you will find key KPIs for cost of goods, turnover, labour, rent and motor vehicle expenses as percentages of total income. Your individual results will flow through from the Data Entry page and have been calculated to match the ATO's benchmark statistics. Prepared by: Benchmarking Sample Test 22 Pharmacy Demo | 2022 BENCHMARK REPORT | Action List Strategies for business growth Prepared by: Benchmarking Sample Test 23 Pharmacy Demo | 2022 BENCHMARK REPORT | Strategies for business growth The following growth strategies relate to utilising market proximity to drive increased traffic to business premises, upskilling crucial management and employees to retain employees and building customer relationships to increase customer satisfaction and ensure strong reviews and referrals. Each action has been recommended upon reviewing the financial performances of all businesses across the Pharmaceutical, Cosmetic and Toiletry Goods Retailing industry, as well as assessing future industry trends and opportunities. For businesses in the Pharmaceutical, Cosmetic and Toiletry Goods Retailing industry, the three high level strategies include: Leverage location position via signage and branding Develop an employee professional development scheme for external training Build a CRM system for ongoing customer engagement To support each strategy, a series of actions are recommended in this section. All strategies and actions are designed to be considered with a business's overarching business plan and objectives. Strategy: Leverage location position via signage and branding Utilise building site for sales and promotion signage Seek local council guidance on developing additional signage for business via street signage Utilise windows strategically to increase foot traffic to business via promotion of bestselling items on display Ensure shop layout is effective for customers to search and purchase conveniently Strategy: Develop an employee professional development scheme for external training Establish an employee training policy to upskill professionals Invest in a training budget for employees to increase retention Develop regular training assessments with employees to ensure all employees are leveraging the training programs Promote training programs to all employees and encourage participation Strategy: Build a CRM system for ongoing customer engagement Create a customer database to record all information about customers which will streamline future sales for the business and the customer. Establish an automated communications system for customers to remind them of appointments, sale opportunities and important information. Build a loyalty program into the CRM to reward loyal customers Establish systems to gather customer information (i.e. collect email and details when purchasing) Prepared by: Benchmarking Sample Test 24 Pharmacy Demo | 2022 BENCHMARK REPORT | Ratio Definitions Ratio Definitions Prepared by: Benchmarking Sample Test 25 Pharmacy Demo | 2022 BENCHMARK REPORT | Ratio Definitions Total Income is all sales income (Dispensary and OTC), commissions, plus any other trading income. Cost of Goods Sold as % of total income Any purchase rebates or discounts or any buying group dividends have been deducted from purchases. Gross Profit as % of total income Aim for a higher Gross Profit margin - it reflects better overall purchasing and pricing policies. Overheads as %s of total income Lower results are generally better here. However, the real issue is to maximise the value from each expense item. Any payments to or for the principals (eg. wages, superannuation, FBT, etc) have been omitted from this list - they have been treated as part of the profit figure below. Net Profit as % of total income A higher Net Profit will normally reflect a more efficient or profitable operation. It is also influenced, however, by structural considerations such as the number of employees (whose salaries are included as part of the overhead structure) as opposed to active principals (whose salaries are included as part of Net Profit' rather than 'Salaries'). Note that principal wages have been excluded from Overheads to reflect a total Net Profit available to the principals. Net Profit per Principal This ratio is calculated by dividing the Net Profit by the number of principals actively working in the business. Principals are expressed in terms of Full Time Equivalents - see Personnel for the definition. Net Profit per Principal Workhour Higher results are better here. This figure represents your effective 'hourly earning rate' from the business, pre-tax. Total Pharmacy Income per Person This is the Total Income divided by the number of working principals and employees, in Full Time Equivalents. See Personnel for the definition of the term. Total Pharmacy Income per $ of Wages # the notional principal wage is calculated here and elsewhere by multiplying the hours worked by the principals in the year by a notional hourly rate of $35. Total Income per square metre of total area Prepared by: Benchmarking Sample Test 26 Pharmacy Demo | 2022 BENCHMARK REPORT | Higher results show that the premises are being used intensively. Total Gross Profit per Person, per $ of Wages, per square metre The calculations here are similar to the preceding productivity measures but instead of using Total Income as the top line of the calculation, Gross Profit is used instead. Higher results are better. Non Personnel-Related Overheads per Person, per $ of Wages, per square metre Again the calculations are similar to those preceding them, but the numerator (the top line of the calculation) is made up by adding together all the non-personnel overheads. Essentially this is all the overheads except wages and staff on-costs. Personnel Personnel are calculated in terms of Full Time Equivalents (FTEs). This means that if an employee or principal works in the business, say 2 days per 5-day week, this person has a FTE of 0.4. Similarly, if a full time position started half way through the year, the person in it would have an FTE of 0.5. Hours Worked per Principal per Year This is the total hours worked in the business by all principals within the financial year, divided by the number of working principals (in FTEs). Owners' Equity is the proportion of assets which are funded by the principals. When arriving at Total Assets and Total Liabilities both here and elsewhere in the figures, loans to and from principals and related companies are excluded. We treat them as drawings (reduces equity) or contributed capital (increases equity) respectively. Asset Turnover is calculated by dividing Total Income by Total Assets. Aim for higher results here - it indicates that you are earning more revenue from each dollar of assets. Stockturn Rate The Stockturn Rate indicates the number of times stock is replaced in the year. Higher results are generally better. However, too high a result could lead to lost sales due to stock not being available. Gross Margin Return on Inventory (GMROI) Aim for higher results - it reflects a better return on funds invested in stock. Growth Capacity This is a ratio which shows whether the firm can afford to fund its growth. If the result here is a large positive number, then 'growth' should be reasonably easy to fund; if the result is negative, then growing the business will demand more working capital than the additional profit which is generated. A negative (or even a low positive result) is therefore a warning sign. To improve this ratio, either work to increase the 'profit' aspect of the equation, or work to reduce the working capital requirements of the business. Your accountant can help you with advice tailored to your own specific situation, if required. % Revenue drops before Losses Start (Margin of Safety) Prepared by: Benchmarking Sample Test 27 Pharmacy Demo | 2022 BENCHMARK REPORT | This ratio shows the extent to which sales can fall before the business starts to incur losses. A higher result consequently reflects greater capacity to withstand a sudden fall in sales. Dispensary Sales as % of Total Sales is the proportion of sales derived from dispensary products. Gross profit margin, on OTC sales and on Dispensary sales In each calculation, only the revenue and the cost of goods sold for each type of sale is used. For example: Higher figures should be your target. To calculate this figure accurately, you may need to reorganise your 'purchases' and 'stock on hand' accounts in your general ledger, to separately collect this information for each broad 'type' of sale. Trading Hours per Week As reported by the businesses. Sales Area (in sq mtrs) per Sales Assistant This shows the average floor area coverage by the sales staff (this does not include the principals or qualified pharmacists) of the business. Dispensary Sales per Script is calculated by dividing the total dispensary sales by the total number of scripts filled in the year. Higher results are better, though there are limits on how far this can be increased. Number of scripts dispensed per pharmacist A higher result indicates better productivity in the dispensary. OTC Sales per Square Metre of Sales Area is calculated by dividing the sales revenue from non-restricted, 'over-the-counter' products by the total sales and display area of the premises, excluding dispensary and store areas, etc. Higher results here indicate that you are utilising your sales and display area more efficiently. Rent per Square Metre of Floor Area Prepared by: Benchmarking Sample Test 28 Pharmacy Demo | 2022 BENCHMARK REPORT | Pharmacies Prepared by: Benchmarking Sample Test 29 Pharmacy Demo | 2022 BENCHMARK REPORT | Average Results for businesses grouped as indicated All Firms Average Turnover: Less than $1,500,000 Turnover: $1,500,000 to $2,499,999 Turnover: $2,500,000 to $3,499,999 Turnover: $3,500,000 to $4,499,999 Turnover: $4,500,000 or more $3,373,912 63.83% 36.17% $1,174,126 60.06% 39.94% $1,991,432 63.36% 36.64% $2,903,109 65.39% 34.61% $3,982,283 64.46% 35.54% $5,614,200 65.22% 34.78% 0.80% 0.16% 0.41% 1.12% 0.54% 1.53% 0.46% 0.42% 2.00% 0.44% 0.80% 0.75% 2.83% 0.43% 0.54% 0.52% 1.88% 0.41% 0.40% 0.33% 2.03% 0.49% 0.38% 0.30% 1.97% 0.57% 0.28% 0.29% 1.58% 0.36% 2.98% 0.58% 0.76% 0.29% 1.12% 10.67% 3.07% 23.60% 12.58% 3.68% 0.76% 0.72% 0.43% 1.27% 10.84% 3.21% 25.88% 14.06% 2.86% 0.63% 1.14% 0.28% 1.03% 10.83% 2.72% 23.25% 13.39% 1.85% 0.56% 0.79% 0.29% 0.73% 11.21% 2.54% 22.34% 12.27% 2.31% 0.46% 0.46% 0.29% 1.33% 11.94% 1.49% 22.03% 13.51% 3.74% 0.52% 0.71% 0.21% 1.14% 9.17% 4.76% 24.31% 10.47% $268,515 $658.07 $152,660 $631.82 $229,509 $1,075.21 $227,750 $137.62 $417,414 $692.23 $280,348 $617.86 $318,683 $10.90 $8,320 $165,522 $5.44 $2,859 $312,883 $17.90 $12,710 $382,714 $7.51 $5,487 $510,471 $8.05 $12,289 $238,092 $13.07 $6,957 $64,365 $2.21 $1,157 $115,542 $7.46 $4,719 $130,328 $2.58 $1,997 $182,064 $2.88 $4,093 $82,065 $4.55 $2,358 $33,924 $1.47 $766 $21,735 $0.77 $398 $31,984 $2.48 $989 $40,221 $0.77 $580 $43,179 $0.70 $978 $32,560 $2.13 $768 1.34 1.68 6.77 9.78 1,411 1.52 1.77 5.98 9.27 1,646 1.09 1.24 6.23 8.56 1,535 1.52 1.00 6.14 8.67 1,286 1.22 2.00 6.28 9.49 1,524 1.39 2.08 8.40 11.87 1,151 Income Total Income Less Cost of Goods Sold Equals Gross Profit Less Overheads as %'s of Total Income: Advertising, Promotion & incl Franchise/Group Fees Accounting and Legal Fees All Insurance Interest, Bank Charges etc Printing, Postage, Stationery, Packaging & Wrapping Rent of Premises Other Occupancy Costs Other Depreciation, Lease and HP Repairs and Maintenance Staff On Costs Employees' Wages & Salaries All Other Expenses Total Overheads Net Profit (bps*) Net Profit (bps*) per.... Principal Principal Workhour Total Pharmacy Income per.... Person $ of Wages # Square Metre of Total Area Total Pharmacy Gross Profit per.... Person $ of Wages # Square Metre of Total Area $113,693 $4.11 $2,942 Non Personnel-Related Overheads Person $ of Wages # Square Metre of Total Area Personnel Working Principals Employed Pharmacists Any Other Staff Total Personnel Hours Worked per Principal per Year Other Information Prepared by: Benchmarking Sample Test 30 Pharmacy Demo | 2022 BENCHMARK REPORT | Owners' Equity as % of Total Assets Asset Turnover Stockturn Rate Gross Margin Return on Inventory Growth Capacity % Revenue drops before Losses Start Dispensary Sales as % of Total Income Trading Hours per Week Sales Area per Sales Assistant (sq mtrs) Dispensary Sales per Script Scripts dispensed per Pharmacist OTC Sales per Sq Mtr of Sales Area Rent per Square Metre of Total Floor Area Current ratio Acid test Days' debtors Liability turnover Interest cover: business 42.74% $1.79 10.47 597% 6.79% 34.59% 32.99% $2.34 9.73 617% 7.95% 34.46% 55.78% $1.94 11.06 635% 11.38% 36.71% 48.62% $2.06 8.07 413% 6.35% 35.55% 35.97% $1.31 12.76 706% 6.20% 37.82% 40.87% $1.53 10.08 573% 3.25% 30.05% 68.34% 65.40% 69.80% 74.69% 69.22% 64.89% 55 35 52 19 59 23 53 20 62 61 52 34 $42.43 22,480 $9,852 $427 $31.56 6,061 $2,876 n/a $34.05 27,527 $13,066 $687 $72.66 12,938 $6,852 $231 $32.27 35,998 $9,691 $477 $53.23 22,639 $11,235 $237 1.81 0.91 7.06 $10.88 570.27 2.49 0.97 6.24 $3.80 12.27 4.05 0.95 6.57 $35.69 134.36 -0.96 -0.02 3.71 $6.59 15.61 0.81 1.04 6.69 $2.92 212.80 1.96 1.24 10.07 $4.86 1,834.69 * bps - before principals' salaries and benefits $35 per hour # including principals' notional wage of Please note certain mathematical operations with benchmark averages will not yield the results you may be expecting. For more info please see the Ratio Calculations section of this report. Prepared by: Benchmarking Sample Test 31 Pharmacy Demo | 2022 BENCHMARK REPORT | Average Results for businesses grouped as indicated All Firms Average Net Profit per Owner: Less than $150,000 Net Profit per Owner: $150,000 to $249,999 Net Profit per Owner: $250,000 to $349,999 Net Profit per Owner: $350,000 or more $3,373,912 63.83% 36.17% $2,235,130 62.38% 37.62% $2,506,968 65.33% 34.67% $3,684,189 61.98% 38.02% $4,302,607 64.46% 35.54% 0.80% 0.47% 0.46% 0.86% 0.72% 0.46% 0.42% 2.00% 0.44% 0.57% 0.57% 3.09% 0.37% 0.39% 0.51% 2.03% 0.46% 0.51% 0.41% 2.82% 0.57% 0.33% 0.31% 0.86% 0.42% 2.98% 0.58% 0.76% 0.29% 1.12% 10.67% 3.07% 23.60% 12.58% 4.06% 0.88% 0.90% 0.32% 1.41% 12.71% 3.71% 29.05% 8.57% 3.03% 0.62% 0.72% 0.21% 0.55% 8.52% 2.90% 20.40% 14.27% 2.61% 0.66% 0.86% 0.25% 1.03% 11.29% 3.40% 25.25% 12.77% 1.87% 0.34% 0.49% 0.30% 1.02% 8.97% 3.46% 19.11% 16.43% $268,515 $658.07 $88,309 $728.12 $200,808 $1,411.62 $297,225 $180.14 $598,326 $295.64 $318,683 $10.90 $8,320 $202,871 $7.07 $1,865 $343,558 $9.43 $4,874 $285,482 $7.96 $6,254 $466,912 $12.89 $24,311 $74,106 $2.58 $701 $116,549 $3.27 $1,686 $107,644 $2.97 $2,277 $163,830 $4.63 $8,403 $33,924 $1.47 $766 $29,671 $1.12 $262 $38,856 $1.15 $590 $35,192 $1.08 $753 $43,071 $1.63 $1,837 1.34 1.68 6.77 9.78 1,411 2.05 3.00 8.95 14.00 1,333 1.81 1.52 6.57 9.90 1,528 1.43 2.31 10.00 13.74 1,539 1.12 2.23 7.26 10.61 2,034 Income Total Income Less Cost of Goods Sold Equals Gross Profit Less Overheads as %'s of Total Income: Advertising, Promotion & incl Franchise/Group Fees Accounting and Legal Fees All Insurance Interest, Bank Charges etc Printing, Postage, Stationery, Packaging & Wrapping Rent of Premises Other Occupancy Costs Other Depreciation, Lease and HP Repairs and Maintenance Staff On Costs Employees' Wages & Salaries All Other Expenses Total Overheads Net Profit (bps*) Net Profit (bps*) per.... Principal Principal Workhour Total Pharmacy Income per.... Person $ of Wages # Square Metre of Total Area Total Pharmacy Gross Profit per.... Person $ of Wages # Square Metre of Total Area $113,693 $4.11 $2,942 Non Personnel-Related Overheads Person $ of Wages # Square Metre of Total Area Personnel Working Principals Employed Pharmacists Any Other Staff Total Personnel Hours Worked per Principal per Year Other Information Prepared by: Benchmarking Sample Test 32 Pharmacy Demo | 2022 BENCHMARK REPORT | Owners' Equity as % of Total Assets Asset Turnover Stockturn Rate Gross Margin Return on Inventory Growth Capacity % Revenue drops before Losses Start Dispensary Sales as % of Total Income Trading Hours per Week Sales Area per Sales Assistant (sq mtrs) Dispensary Sales per Script Scripts dispensed per Pharmacist OTC Sales per Sq Mtr of Sales Area Rent per Square Metre of Total Floor Area Current ratio Acid test Days' debtors Liability turnover Interest cover: business 42.74% $1.79 10.47 597% 6.79% 34.59% 26.11% $1.46 9.61 540% 1.50% 22.27% 55.58% $2.16 11.72 620% 9.00% 41.12% 37.76% $1.25 12.63 874% 1.94% 33.68% 44.11% $2.00 13.22 731% 10.70% 45.35% 68.34% 57.71% 69.26% 68.37% 73.62% 55 35 62 11 54 28 53 39 58 28 $42.43 22,480 $9,852 $427 n/a 2,987 n/a n/a $66.10 7,800 $10,299 $580 $34.28 25,828 $5,623 $261 $44.61 23,254 $13,607 $459 1.81 0.91 7.06 $10.88 570.27 2.82 1.48 8.60 $3.00 4.29 4.08 1.14 5.79 $33.04 2,106.05 2.23 1.45 8.65 $3.01 8.08 1.94 1.44 4.26 $6.10 527.05 * bps - before principals' salaries and benefits $35 per hour # including principals' notional wage of Please note certain mathematical operations with benchmark averages will not yield the results you may be expecting. For more info please see the Ratio Calculations section of this report. Prepared by: Benchmarking Sample Test 33 Pharmacy Demo | 2022 BENCHMARK REPORT | Average Results for businesses grouped as indicated All Firms Average Location: Capital City CBD Location: Suburban Major Regional Other: Shopping Centre/ Arcade $3,373,912 63.83% 36.17% $2,093,505 61.95% 38.05% $3,040,298 63.77% 36.23% $3,902,282 64.72% 35.28% 0.80% 0.78% 0.47% 1.59% 0.46% 0.42% 2.00% 0.44% 0.63% 0.55% 4.14% 0.33% 0.47% 0.43% 1.81% 0.46% 0.27% 0.43% 1.65% 0.51% 2.98% 0.58% 0.76% 0.29% 1.12% 10.67% 3.07% 23.60% 12.58% 4.12% 0.76% 1.43% 0.36% 1.40% 13.92% 3.34% 31.77% 6.28% 2.70% 0.56% 0.71% 0.31% 1.03% 10.35% 3.02% 22.32% 13.91% 3.49% 0.46% 0.91% 0.29% 1.29% 11.82% 1.39% 24.09% 11.18% $268,515 $658.07 $104,855 $62.95 $294,980 $956.02 $201,673 $100.99 $318,683 $10.90 $8,320 $213,955 $7.21 $3,636 $356,503 $11.73 $7,615 $323,150 $7.42 $11,770 $80,448 $2.74 $1,320 $128,160 $4.56 $2,719 $111,974 $2.61 $3,961 $33,924 $1.47 $766 $32,965 $1.18 $607 $36,558 $1.51 $712 $32,150 $0.82 $1,087 1.34 1.68 6.77 9.78 1,411 2.14 2.29 5.00 9.43 603 1.48 1.88 6.70 10.07 1,519 0.73 1.13 3.65 5.51 1,211 Income Total Income Less Cost of Goods Sold Equals Gross Profit Less Overheads as %'s of Total Income: Advertising, Promotion & incl Franchise/Group Fees Accounting and Legal Fees All Insurance Interest, Bank Charges etc Printing, Postage, Stationery, Packaging & Wrapping Rent of Premises Other Occupancy Costs Other Depreciation, Lease and HP Repairs and Maintenance Staff On Costs Employees' Wages & Salaries All Other Expenses Total Overheads Net Profit (bps*) Net Profit (bps*) per.... Principal Principal Workhour Total Pharmacy Income per.... Person $ of Wages # Square Metre of Total Area Total Pharmacy Gross Profit per.... Person $ of Wages # Square Metre of Total Area $113,693 $4.11 $2,942 Non Personnel-Related Overheads Person $ of Wages # Square Metre of Total Area Personnel Working Principals Employed Pharmacists Any Other Staff Total Personnel Hours Worked per Principal per Year Other Information Prepared by: Benchmarking Sample Test 34 Pharmacy Demo | 2022 BENCHMARK REPORT | Owners' Equity as % of Total Assets Asset Turnover Stockturn Rate Gross Margin Return on Inventory Growth Capacity % Revenue drops before Losses Start Dispensary Sales as % of Total Income Trading Hours per Week Sales Area per Sales Assistant (sq mtrs) Dispensary Sales per Script Scripts dispensed per Pharmacist OTC Sales per Sq Mtr of Sales Area Rent per Square Metre of Total Floor Area Current ratio Acid test Days' debtors Liability turnover Interest cover: business 42.74% $1.79 10.47 597% 6.79% 34.59% 34.17% $0.79 6.36 388% -6.69% 16.73% 46.20% $1.84 11.92 687% 9.61% 38.28% 42.81% $1.89 12.21 647% 5.43% 31.44% 68.34% 53.48% 65.86% 73.05% 55 35 69 19 58 47 56 12 $42.43 22,480 $9,852 $427 n/a 9,662 n/a n/a $35.60 26,708 $10,159 $405 $38.64 16,135 $12,655 $584 1.81 0.91 7.06 $10.88 570.27 2.98 1.43 8.20 $1.18 2.73 1.54 0.69 6.21 $14.59 744.50 1.61 1.18 11.75 $5.52 11.77 * bps - before principals' salaries and benefits $35 per hour # including principals' notional wage of Please note certain mathematical operations with benchmark averages will not yield the results you may be expecting. For more info please see the Ratio Calculations section of this report. Prepared by: Benchmarking Sample Test 35 Pharmacy Demo | 2022 BENCHMARK REPORT | Average Results for businesses grouped as indicated All Firms State: NSW State: VIC Other: Renters Average Trading Hrs: Normal Hours Trading Hrs: High Trading Hours Income Total Income Less Cost of Goods Sold Equals Gross Profit $3,373,912 63.83% 36.17% $3,550,117 64.26% 35.74% $3,424,874 63.84% 36.16% $3,284,399 63.78% 36.22% $3,352,910 63.76% 36.24% $3,501,674 64.03% 35.97% 0.80% 0.67% 0.83% 0.74% 0.89% 0.41% 0.46% 0.42% 2.00% 0.44% 0.34% 0.44% 1.77% 0.41% 0.46% 0.41% 2.14% 0.44% 0.48% 0.43% 2.10% 0.46% 0.44% 0.44% 2.00% 0.49% 0.54% 0.39% 1.97% 0.27% 2.98% 0.58% 0.76% 0.29% 1.12% 10.67% 3.07% 23.60% 12.58% 2.15% 0.34% 0.41% 0.20% 0.79% 10.58% 1.51% 19.60% 16.13% 3.05% 0.62% 0.80% 0.31% 1.19% 10.50% 3.39% 24.13% 12.03% 3.22% 0.59% 0.75% 0.28% 1.15% 11.02% 2.75% 23.98% 12.24% 2.79% 0.57% 0.81% 0.28% 1.08% 10.28% 2.87% 22.93% 13.31% 3.76% 0.65% 0.57% 0.32% 1.21% 11.54% 4.15% 25.78% 10.20% $268,515 $658.07 $394,703 $203.52 $254,727 $741.89 $245,746 $700.55 $273,811 $791.61 $275,190 $157.95 $318,683 $10.90 $8,320 $514,662 $8.06 $19,001 $285,227 $11.65 $6,239 $311,217 $10.22 $8,450 $289,041 $11.59 $9,784 $440,893 $8.61 $2,975 $178,955 $2.87 $6,687 $102,122 $4.42 $2,188 $110,708 $3.88 $2,983 $102,622 $4.43 $3,456 $158,842 $3.01 $1,070 $33,924 $1.47 $766 $45,339 $0.65 $1,126 $31,802 $1.65 $661 $32,018 $1.32 $719 $30,591 $1.56 $895 $46,262 $1.21 $295 1.34 1.68 6.77 9.78 1,411 1.27 1.36 6.87 9.51 1,694 1.39 1.79 7.06 10.25 1,384 1.34 1.69 6.48 9.51 1,315 1.21 1.60 6.66 9.47 1,395 1.96 2.20 8.02 12.18 1,569 Less Overheads as %'s of Total Income: Advertising, Promotion & incl Franchise/Group Fees Accounting and Legal Fees All Insurance Interest, Bank Charges etc Printing, Postage, Stationery, Packaging & Wrapping Rent of Premises Other Occupancy Costs Other Depreciation, Lease and HP Repairs and Maintenance Staff On Costs Employees' Wages & Salaries All Other Expenses Total Overheads Net Profit (bps*) Net Profit (bps*) per.... Principal Principal Workhour Total Pharmacy Income per.... Person $ of Wages # Square Metre of Total Area Total Pharmacy Gross Profit per.... Person $ of Wages # Square Metre of Total Area $113,693 $4.11 $2,942 Non Personnel-Related Overheads Person $ of Wages # Square Metre of Total Area Personnel Working Principals Employed Pharmacists Any Other Staff Total Personnel Hours Worked per Principal per Year Other Information Prepared by: Benchmarking Sample Test 36 Pharmacy Demo | 2022 BENCHMARK REPORT | Owners' Equity as % of Total Assets Asset Turnover Stockturn Rate Gross Margin Return on Inventory Growth Capacity % Revenue drops before Losses Start Dispensary Sales as % of Total Income Trading Hours per Week Sales Area per Sales Assistant (sq mtrs) Dispensary Sales per Script Scripts dispensed per Pharmacist OTC Sales per Sq Mtr of Sales Area Rent per Square Metre of Total Floor Area Current ratio Acid test Days' debtors Liability turnover Interest cover: business 42.74% $1.79 10.47 597% 6.79% 34.59% 47.02% $2.07 10.55 560% 10.52% 44.57% 40.41% $1.55 10.72 616% 6.69% 33.11% 41.20% $1.79 10.45 593% 6.84% 33.70% 40.32% $1.95 10.40 598% 6.57% 36.34% 49.75% $1.13 10.91 600% 9.17% 29.17% 68.34% 81.80% 64.98% 67.83% 70.72% 56.56% 55 35 51 11 58 42 56 35 50 26 80 98 $42.43 22,480 $9,852 $427 $45.73 16,793 $13,985 $605 $35.73 25,758 $10,269 $382 $41.88 22,539 $10,456 $486 $46.31 17,320 $10,252 $433 $25.95 50,003 $7,123 $391 1.81 0.91 7.06 $10.88 570.27 1.81 1.03 5.26 $6.34 525.32 1.78 0.85 7.32 $12.12 603.95 1.73 0.84 7.20 $11.18 584.14 2.48 1.23 6.98 $12.38 136.24 1.30 0.15 5.89 $5.55 2,505.41 * bps - before principals' salaries and benefits $35 per hour # including principals' notional wage of Please note certain mathematical operations with benchmark averages will not yield the results you may be expecting. For more info please see the Ratio Calculations section of this report. Prepared by: Benchmarking Sample Test 37