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Name
Date
Unit 2 Review Worksheet
Information Systems
Part 1: True or False?
Read the statements below and select T if the statement is true or F if the statement is false.
1. To run smoothly, the people and technology in businesses must communicate.
T
F
2. Information systems are combinations of hardware, software, and technology networks that people build
and use to gather, create, and distribute useful information.
T
F
3. A printer is an example of information communication technology.
T
F
4. A network is how computers and other technologies within an information system communicate with one
another.
T
F
5. Well trained information systems professionals are critical to making sure businesses can communicate
anytime, anywhere.
T
F
T
F
7. While it can be expensive, technology can also save time and money.
T
F
8. People are not an important part of information systems.
T
F
Unit 2 Review – Information Systems Worksheet
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6. Every single information system has different components.
Unit 2 Review
Part 2: Short Answer
Answer each of the questions below in the space provided.
9. In what ways do systems give us structure?
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10. What are the six components required for producing an information system?
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11. What is the strategic role of an information system?
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12. Why do organizations need to continually weigh the pros and cons of technology?
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13. In two or three sentences, explain the following phrase: “People are the most important component in
information systems.”
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Unit 2 Review – Information Systems Worksheet
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Business Information Management
© B.E. Publishing, Inc. All rights reserved. Free to reproduce.
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Unit 2 Review
14. In what ways do information systems and communication technology make information useful, accessible,
and easy to communicate?
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15. How do the benefits that technology brings to organizations outweigh the drawbacks?
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16. In what ways do information systems and communication technology help organizations achieve goals?
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Unit 2 Review – Information Systems Worksheet
Page 3 of 6
Business Information Management
© B.E. Publishing, Inc. All rights reserved. Free to reproduce.
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Unit 2 Review
Part 3: Real-World Scenarios
Read each of the scenarios below and use the space provided for your responses.
Scenario 1: Assume that you are working part time at a local fast food restaurant. Your job is to take customer
orders at the drive-thru. As your first customer approaches the drive-thru, you say, “Hello, how can I help you
today?” As the customer begins to recite his order, you discover that the order entry system is down.
1. What is the role of information systems and information communication technology within this restaurant?
What are the possible effects of a malfunction in one of the systems? What would you do to solve the
technology problem of the order entry system not working?
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Scenario 2: Zapp, Inc. is a small company that specializes in mobile app development. Currently there are five
employees, including the two founders, Bill Tonge and Ned Wilson. With minimal revenue coming in, Zapp
has had to depend on inexpensive computers and software to build and develop their apps. In their
business plan for the upcoming new year, Zapp has identified that one of their primary goals is to attract
new customers. Their technology, however, just doesn’t have the power, speed, or ability to develop the
high-end apps that are in high demand. Consequently, they have had to turn several potential customers
away. Coupled with that, their website is in need of an upgrade, but Zapp does not have the resources to
adequately address that problem.
1. The owners are considering upgrading their hardware and software as well as their website. What possible
risks are included with making these changes? How would this upgrade possibly benefit the company? If
you were Bill or Ned, would you choose to upgrade or keep the technology the same?
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Unit 2 Review – Information Systems Worksheet
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Unit 2 Review
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Scenario 3: You’ve decided to start your own web design company. Since you will be working from home, you
will need to build a business plan as well as decide on the necessary information systems and
communication technology. To begin planning for your new career path, answer the following:
1. List five goals that you have for your web design company:
1. __________________________________________________________________________________
2. __________________________________________________________________________________
3. __________________________________________________________________________________
4. __________________________________________________________________________________
5. __________________________________________________________________________________
2. List the different types of technology that you will need to start your business.
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Unit 2 Review – Information Systems Worksheet
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Business Information Management
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Unit 2 Review
3. How will you communicate with your customers?
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4. What types of advertising will you use, and how will this help accomplish your business goals?
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Unit 2 Review – Information Systems Worksheet
Page 6 of 6
Business Information Management
© B.E. Publishing, Inc. All rights reserved. Free to reproduce.
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