lOMoARcPSD|15790276
Professional practice assignment
HND in Computing (ESOFT Metro Campus)
StuDocu is not sponsored or endorsed by any college or university
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Higher Nationals
Internal verification of assessment decisions – BTEC (RQF)
INTERNAL VERIFICATION – ASSESSMENT DECISIONS
Programme title
BTEC Higher National Diploma in Computing
Assessor
Unit 03:
Internal Verifier
Professional Practice
Unit(s)
Assignment title
Work Related Learning Report: Design and Deliver a Training
Programme
M. I. AFKER AHMED
Student’s name
List which assessment
criteria the Assessor has
awarded.
Pass
Merit
Distinction
INTERNAL VERIFIER CHECKLIST
Do the assessment criteria awarded
match those shown in the assignment
brief?
Is the Pass/Merit/Distinction grade
awarded justified by the assessor’s
comments on the student work?
Has the work been assessed
accurately?
Y/N
Y/N
Y/N
Is the feedback to the student:
Give details:
• Constructive?
• Linked to relevant assessment
criteria?
Y/N
Y/N
• Identifying opportunities for
improved performance?
Y/N
• Agreeing actions?
Y/N
Does the assessment decision need
amending?
Y/N
Assessor signature
Date
Internal Verifier signature
Date
Programme Leader signature (if
required)
Date
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Confirm action completed
Remedial action taken
Give details:
Assessor signature
Date
Internal Verifier
signature
Date
Programme Leader signature
(if required)
Date
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Higher Nationals - Summative Assignment Feedback Form
Student Name/ID
M. I. AFKER AHMED
Unit Title
Unit 03:
Assignment Number
1
Assessor
10/09/2021
Submission Date
Date
Received 1st
submission
Re-submission Date
Date Received 2nd
submission
Professional Practice
Assessor Feedback:
LO1 Demonstrate a range of interpersonal and transferable communication skills to a target audience
Pass, Merit & Distinction P1
P2
M1
D1
Descripts
LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios
Pass, Merit & Distinction
Descripts
P3
P4
M2
M3
D2
LO3 Discuss the importance and dynamics of working within a team and the impact of team working
in different environments
Pass, Merit & Distinction P5
P6
M4
D3
Descripts
LO4 Examine the need for Continuing Professional Development (CPD) and its role within the
workplace and for higher level learning
Pass, Merit & Distinction P7
P8
M5
D4
Descripts
Grade:
Assessor Signature:
Date:
Resubmission Feedback:
Grade:
Assessor Signature:
Date:
Internal Verifier’s Comments:
Signature & Date:
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Assignment Feedback
Formative Feedback: Assessor to Student
Action Plan
Summative feedback
Feedback: Student to Assessor
Assessor signature
Date
Student signature
Date
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Afker Ahmed
Jun/Jul Sunday Batch (2021)
(00079354)
Pearson Higher Nationals in
Computing
Unit 3: Professional Practice
Assignment 01
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Student Declaration
I hereby, declare that I know what plagiarism entails, namely to use another’s work and to
present it as my own without attributing the sources in the correct form. I further understand
what it means to copy another’s work.
1. I know that plagiarism is a punishable offence because it constitutes theft.
2. I understand the plagiarism and copying policy of Edexcel UK.
3. I know what the consequences will be if I plagiarise or copy another’s work in any of the
assignments for this program.
4. I declare therefore that all work presented by me for every aspect of my program, will be
my own, and where I have made use of another’s work, I will attribute the source in the
correct way.
5. I acknowledge that the attachment of this document signed or not, constitutes a binding
agreement between myself and Pearson, UK.
6. I understand that my assignment will not be considered as submitted if this document is
not attached to the assignment.
Afkerinayath2003@gmail.com
Student’s Signature:
(Provide E-mail ID)
10/09/2021
Date:
(Provide Submission Date)
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Assignment Brief
Student Name /ID Number
M.I. AFKER AHMED
Unit Number and Title
Unit 3:
Academic Year
2021/22
Professional Practice
Unit Tutor
Work Related Learning Report: Design and Deliver a
Training Programme
Assignment Title
Issue Date
Submission Date
IV Name & Date
Submission format
The submission should be in the form of an individual report written in a concise, formal business style
using single spacing (refer to the assignment guidelines for more details). You are required to make use of
headings, paragraphs and subsections as appropriate, and all work must be supported with research and
referenced using Harvard referencing system. Please provide in-text citation and a list of references using
Harvard referencing system. Please note that this is an activity-based assessment and your report should
include evidences to the activities carried out individually and/or in a group.
To carry out the activities given on the brief, you are required to form groups, comprising maximum of 6
members.
Grading Criteria
LO1 Demonstrate
interpersonal
and
Achieved
a
range
Feedback
of
transferable
1
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
communication
skills
audience.
P1 Demonstrate,
to
using
a
target
different
communication styles and formats, that
you can effectively design and deliver a
training event for a given target
audience.
P2 Demonstrate that you have used
effective time management skills in
planning an event.
M1 Design a professional schedule to
support the planning of an event, to
include contingencies and justifications
of time allocated.
D1 Evaluate the effectiveness and
application of interpersonal skills during
the design and delivery of a training
event.
LO2
Apply
critical
reasoning
and
thinking to a range of problem-solving
scenarios.
P3 Demonstrate the use of different
problem-solving techniques in the design
and delivery of an event.
P4 Demonstrate that critical reasoning
has been applied to a given solution.
M2 Research the use of different
problem-solving techniques used in the
design and delivery of an event.
M3 Justify the use and application of a
range of solution methodologies.
D2 Critique the process of applying
critical reasoning to a given task/activity
or event.
LO3 Discuss
the
importance
and
dynamics of working within a team and
the impact of team working in different
environments.
P5 Discuss the importance of team
dynamics in the success and/or failure of
2
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
group work.
P6 Work within a team to achieve a
defined goal.
M4 Analyse team dynamics, in terms of
the roles group members play in a team
and the effectiveness in terms of
achieving shared goals.
D3 Provide a critical evaluation of your
own role and contribution to a group
scenario.
LO4 Examine the need for Continuing
Professional Development (CPD) and its
role within the workplace and for
higher-level learning.
P7 Discuss the importance of CPD and its
contribution to own learning.
P8 Produce a development plan that
outlines responsibilities, performance
objectives and required skills, knowledge
and learning for own future goals.
M5 Compare and contrast different
motivational theories and the impact
they can have on performance within
the workplace.
D4 Evaluate a range of evidence criteria
that is used as a measure for effective
CPD.
3
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Acknowledgement
First of all I would like to thank Miss Eranga De Silva, Our professional Practice Lecturer
for guiding us through this project and the lessons. Beside I would like to thank my group
members for making this event more successful. And also I finally thank ESOFT Metro
Campus for this valuable opportunity.
4
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Table of Contents
Assignment Brief............................................................................................................................1
Acknowledgement..........................................................................................................................4
1. LO1 Demonstrate how you are planning to effectively deliver the training event by designing a
professional project plan with following details............................................................................10
I. Roles appointed to group members and an evaluation of interpersonal skills of each
member that justifies the assigned role in the team...................................................................10
II.
Goals and Objectives of the Project...................................................................................21
III.
Evidences to the meetings conducted with the client and the team members and the
findings/ outcomes of the meetings...........................................................................................24
IV.
V.
Challenges/ problems identified and the plan to overcome them...................................28
A project schedule with the activities, milestones and contingencies identified................30
2. LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios................32
3. LO3 Discuss the importance and dynamics of working within a team and the impact of team
working in different environments................................................................................................37
I. Critical evaluation of my own role and contribution to the group for the completion of the
training event............................................................................................................................37
II. Importance of having dynamic team members in a group to meet its goals by referring to
the role assigned to the group members and analyse how team dynamics among your group
members effectively helped to achieve the shared project goal.................................................38
4. LO4 Examine the need for Continuing Professional Development (CPD) and its role within the
workplace and for higher-level learning........................................................................................41
I. Importance of continuous professional development (CPD) in a work setting and its
contribution to own learning.....................................................................................................41
a)
Importance of CPD to employees..................................................................................42
b)
Importance of CPD to employers...................................................................................42
c)
Contribution of CPD for my personal learning...............................................................42
II. An evaluation on the range of CPD criteria that can be used to measure the effectiveness
of your employees in your organization....................................................................................43
III.
Continuous Development Plan for the group members.................................................45
IV.
PDP (Professional Development Plan) and Skill Audit.................................................47
Conclusion....................................................................................................................................52
Executive Summery......................................................................................................................52
References.....................................................................................................................................53
5
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Table of Figures
Figure 1 Belbin’s Roles...................................................................................................................11
Figure 2 SMART GOALS.................................................................................................................21
Figure 3 WhatsApp Chat 1(EVIDENCE)..........................................................................................23
Figure 4 WhatsApp Chat 2 (EVIDENCE).........................................................................................24
Figure 5 WhatsApp Chat 3 (EVIDENCE).........................................................................................24
Figure 6 WhatsApp Chat 4 (EVIDENCE).........................................................................................25
Figure 7 ZOOM Meeting 1 (EVIDENCE)..........................................................................................25
Figure 8 Challenges and Problems................................................................................................26
Figure 9 GANTT CHART SCHEDULE................................................................................................29
Figure 10 GANTT CHART................................................................................................................29
Figure 11 Presenting Agenda.........................................................................................................30
Figure 12 The 5 Whys...................................................................................................................33
Figure 13 SWOT Analysis...............................................................................................................34
Figure 14 Team Dynamics..............................................................................................................37
Figure 15 CPD CYCYLE....................................................................................................................40
Figure 16 Checklist........................................................................................................................43
List of Tables
Table 1 Assigned Roles..................................................................................................................13
Table 2 Contingency Backup Plan..................................................................................................28
Table 3 SWOT Analysis..................................................................................................................33
Table 4 Continuous Development plan..........................................................................................42
Table 5 Professional Development Plan........................................................................................44
Table 6 Difference Between Maslow’s and Hertzberg’s Theory.....................................................45
Table 7 Difference Between McGregor’s theory X and Y...............................................................46
6
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
1. LO1 Demonstrate how you are planning to effectively deliver the training
event by designing a professional project plan with following details
Arraigning a successful training event for Professional Practice. The groups were divided
into 15 members for each team. After that we set to start planning the event. When
planning the event we identified different interpersonal skills of each members. Then we
discussed the topic to conduct the training event which is “G – Suit Application” by
Google. By the current situation of the country we had to conduct the training event as an
online workshop.
MY GROUP MEMBERS
Afker (Author), Manuja, Dinuja, Udantha, Tharaka, Salitha, Danushi, Samantha, Areeb,
Shauna, Kavishka, Chamela, Osanda, Nishan, Chamith
I.
Roles appointed to group members and an evaluation of interpersonal skills
of each member that justifies the assigned role in the team.
What are Interpersonal Skills?
Interpersonal skills are the social skills we use in our day to day life when
communicate and interact with the people both individual and groups.
Interpersonal Skills;

Communication Skills
 Verbal Communication Skills
 Non Verbal Communication Skills (Body Language)
 Listening Skills

Empathy

Conflict Management

Team Work

Leadership

Negotiation
Interpersonal skills are necessary for communicating and working with groups and
individuals in both your personal and professional lives. People with strong
interpersonal skills are more likely to form positive relationships and collaborate
7
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
effectively with others. They have a good understanding of family, friends, coworkers,
and clients. People frequently enjoy working with coworkers who have strong
interpersonal skills.
Some Important Interpersonal Skills at Work

Active Listening - When someone speaks, active listening is the ability to give
full attention to them and genuinely understand what they are saying. You're
paying attention to the speaker and expressing it through vocal and nonverbal
responses (Facial Expressions, Gestures). Finally ask some questions to keep
asking questions to show you are interested in it. It reduces misunderstanding and
it make you to understand the coworkers and others.

Conflict Resolution – when someone at workplace met with an issues or
disagreement in this type of situation you can your interpersonal communication
to solve the argument. Negotiation, persuasion, and understanding both sides of an
argument may be required. Listen carefully to everyone involved and try to come
up with a solution that benefits everyone. This skill makes your working
environment more positive and healthy

Verbal Communication – This is a most important skill you must consider when
you are communicating with coworkers or Mangers at the workplace. When
communicating with others you must speak clearly and appropriately by
considering the situation. For example in meetings speak formally. When
explaining something avoid complex words.

Teamwork - Employee groups that can communicate and collaborate effectively
have a better chance of success and achieving common goals. Being a team player
can assist you in avoiding conflict and increasing productivity. Offer to assist your
coworkers when needed and solicit feedback and ideas from them. When team
members offer their thoughts or advice, listen carefully and respond positively.
When working on projects or attending meetings, be upbeat and optimistic.
8
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Appointed Roles to Team Members
THE BELBIN’S TEAM ROLES
What is Belbin Team Roles?
They are divided into three main categories: thought-oriented, action-oriented, and
people-oriented roles, with each position having its own definition. You may be able to
operate more efficiently as a team if you know what each member's role
Figure 1 Belbin’s Roles
Thought Oriented Roles:
Plant - When it comes to coming up with new ideas and ways, the Plant is the
creative innovator. Gratitude is inspirational for them, but criticism is extremely difficult
for them to take. Plants are generally reserved and prefer to work alone. Because of the
novelty of their concepts, they might be deemed unrealistic at times. They may also be
bad communicators and have a tendency to disregard limitations and constraints that have
been set for them.
9
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Specialist - Specialists are persons who have specialized knowledge that is
required to complete a task. They are proud of their talents and abilities, and they work
hard to keep their professional standing. Their role in the team is to be an expert in the
field, and they devote themselves completely to it.
Monitor Evaluator - Monitor-Evaluators specialize at analyzing and evaluating
ideas generated by others (typically Plants). These individuals are smart and objective,
thoroughly considering the advantages and disadvantages of all available choices before
making a decision.
Monitor-Evaluators are critical thinkers with a strategic perspective. They are frequently
viewed as cold or emotionless. They can sometimes be poor motivators who react to
events rather than initiating them.
Action Oriented Role:
Sharper - Shapers are those who push the team to be better. They are dynamic
and typically outgoing individuals who love exciting others, challenging norms, and
determining the best ways to issue solution. The Shaper changes things up to ensure that
all options are examined and that the team does not get bored.
Shapers frequently perceive barriers as interesting challenges, and they have the guts to
persevere when others might give up.
Their possible weaknesses include being argumentative and perhaps offending people's
sentiments.
Completer Finisher - Completer-Finishers are those who ensure that tasks are
finished completely. They verify that no errors or mistakes have occurred and pay close
attention to the smallest of details. They are highly concerned with deadlines and will put
pressure on the team to ensure that the task is finished on time. They are regarded as
perfectionists who are diligent, organized, and nervous.
10
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
A Completer-Finisher, on the other hand, may worry unnecessarily and find it difficult to
delegate.
Implementer - Implementers are the individuals who see something through to
completion. They translate the team's ideas and thoughts into actionable steps and
strategies. They are usually conservative, disciplined individuals that operate consistently
and effectively and are extremely well organized. These are the individuals you can rely
on to do the task.
On the negative side, implementers can be inflexible and resistant to change.
People Oriented Roles:
Coordinator - Coordinators, sometimes known as supervisors, are the people who
take on the usual team-leader position. They direct the team toward the goals that they
believe to be the most important. They are generally great listeners who are able to
appreciate the value that each team member brings to the table. They are calm and goodnatured, and they allocate duties extremely well.
Team Worker - Team workers are responsible for providing assistance and
ensuring that the members of the team are able to collaborate successfully. These team
members play the role of negotiators, and they are adaptable, diplomatic, and well-versed
in the situation. These people are usually well-liked and talented on their own, but they
put the well-being of the team ahead of their personal interests.
Indecisiveness and holding uncommitted views throughout debates and decision-making
may be their weaknesses.
11
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Resource Investigator - Resource investigators are creative and observant. They
look into the possibilities, make connections, and bargain for resources on behalf of the
group. They are dedicated team members that identify and collaborate with external
stakeholders in order to assist the team in achieving its goal. They have a tendency to be
talkative and energetic, which makes it easier for them to get their thoughts forward.
On the other hand, they can get dissatisfied easily and are frequently too hopeful.
(Belbin.com)(2021)
12
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
The all 15 members of the group has their own role and some members assigned to
multiple roles
Table 1 Assigned Roles
Numbe
Name of
r
the Group
1
Member
Udantha
(Leader)
Roles Appointed
Leader, Completer Finisher, Presenter

Interpersonal Skills
Leadership, Active
Because the previous head of
Listener,
this team departed ESoft, he
Communicator,
was promoted to take his place. Teamwork
In other words, he assumes full
responsibility for the group and
helps us get to where we want
to go. He treats the members of
the team with respect and is
2
Shayan
(Former
open to talks with them.
Team Worker, Implementer

Leader)
Leadership, Active
As soon as the group was
Listener, Teamwork,
formed, he stepped forward as
Communicator
the first leader. He assembled a
team of the whole group and
spoke with each and every one
of its members to establish a
meeting schedule by listening
to what others had to say. His
ability to listen makes him an
excellent leader, yet he
departed ESoft for reasons that
3
Manuja
have impacted his character.
Team Worker

Teamwork
Because he completed his tasks
on time, he proved to be an
effective member of the team.
13
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
However, he was unable to
4
Dinuja
interact with his teammates.
Coordinator

As a coordinator, he was
Teamwork,
Communicator
responsible for the finer
aspects of the training program
that would help this event
succeed, as well as for
supervising and assisting
participants with the
responsibilities assigned to
5
Tharaka
them.
Resource Investigator, Specialist

Teamwork, Active
He can do a lot of research on
Lister,
our area and come up with
Communicator
some great ideas and resources
6
Salitha
to share with the team.
Team Worker, Specialist, Slide
Teamwork, Active
Operator
Listener,

He has a strong ability to
Communicator
freely communicate with the
other members of the group
and convey all of his own ideas
and views to help this training
program succeed. He agreed to
participate in the slide design
7
Danushi
process by Google Slides.
Team Worker, Presenter

Despite her initial reluctance to
Teamwork, Active
Listener
connect with the group
members, she warmed up and
was selected as presenter,
which was a major step for her
in breaking the ice with the
team. She's an excellent team
14
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
8
Samantha
worker.
Team Worker, Plant

Teamwork
Like everyone else, he was
given a topic and was expected
to do well, but he failed to
communicate effectively with
the other members of the
9
Areeb
group.
Team, Worker

Teamwork
In spite of his delay in joining
the group, he was willing and
able to assist the group in
whatever manner to ensure the
10
Shauna
training program's success.
Team Worker

To me, he's a great team
Teamwork,
Communicator
worker who has a great attitude
toward the team. He assisted
the other members of the team
11
Kavishka
in making the event a success.
Coordinator, Resource Investigator,
Teamwork, Active
Presenter
Listener,

He's a great English
Communicator
communicator, and he
completed the work assigned to
him quickly. He offered
assistance to the other
members of the team and also
assigned as one of the
12
Chamela
presenters.
Presenter, Team Worker, Coordinator

She has excellent listening and
Teamwork,
Communicator
communication skills, and she
offered to be one of the
presenters, making her an
15
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
excellent coordinator and team
13
Osanda
worker.
Team Worker

Active Listener,
He's an excellent listener, in
Communicator,
my opinion, despite his
Listener, Teamwork
communication difficulties.
However, on the plus side, he
14
Nishan
was effective in his role.
Team Worker

Teamwork, Active
He did an excellent job on the
Listener, Conflict
topic he was given, plus he's an
Management
excellent communicator and
listener, so he'll be able to help
the group handle any problems
15
Chamith
that arise.
Team Worker

Teamwork
He didn't communicate
effectively at meetings, in my
opinion, but he tried his best to
16
Afker
(Author)
assist the team from his side.
Team Worker

I'm not as good at
Teamwork, Active
Listener,
communicating orally with my
group members as some of the
others, but I had the confidence
to pick a given topic and
complete the presentation
slides on my own. However, I
couldn't do my best to assist
the other members.
We would not be able to fulfill our goals and objectives without these 15
members and their unique interpersonal talents. Finally, without interpersonal skills, we
will be unable to carry out this training program properly. I was able to see numerous
interpersonal skills such as teamwork, leadership, and communication, among others.
This demonstrates the significance of interpersonal skills.
16
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
II.
Goals and Objectives of the Project
The main goal of this training program is to share a greater understanding about G – Suit
Applications by Google. We wanted to give a full knowledge about the G Suit
Applications Such as G-Mail, G-Drive, G-Sites, G-Sheets, G-Docs, G-Slides, G-Forms,
Calendar, Hangout, etc. By the current situation of the country the audience
(Students/Teachers) will get a use from these applications to make their day to day work
easy and safe. And it’s the purpose of this training event. To achieve this goal we had to
complete few objectives.
The Objectives
 Creating a Group (Done by the lecturer)
 Creating a WhatsApp group and recruiting the members to it
 Conducting online meeting and distributing topics and roles for the members
 Researching about the topics and making the presentation slides on time
 Conducting a rehearsal session
 Successfully conducting the training program
THE SMART GOALS
What are “Smart Goals”?
Goals are essential in all aspects of business and life because they give us a path to
motivate and accomplish a specific task. By setting goals in your life, you give yourself a
target to move forward and achieve the goal.
A SMART goal is used to guide the setting the objectives to your goal. SMART is
an acronym that stands for Specific, Measurable, Achievable, Realistic and Time Bound.
All these will help you to focus and achieve your goal.
It was much easier to set our goals and objectives when we used the SMART
method. As a result, we were successful in our goals and objectives.
17
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Figure 2 SMART GOALS
 S – Specific
Specific goals have a much better chance of being achieved.
The main goal of this training program is to share a greater understanding about G – Suit
Applications by Google.
 M – Measurable
A SMART objective must include criteria for evaluating progress toward the goal's
accomplishment. It is impossible to measure your progress and decide if you are on the
right path to reaching your goal without a clear set of criteria.
Since the deadline was one and a half months away, the goal was measurable. And we
were sure it can be accomplished
 A – Attainable
A SMART goal must be realistic and achievable
The goal we set for ourselves is attainable with the materials we created. There is nothing
impossible to achieve in it
 R – Relevant
The SMART goal must be to ensure that your goal is relevant to the specific task
18
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
The goal we set is very relevant to the training program because it’s a major part of a
training program for an employee working in an IT company. This could be more helpful
to them.
 Time – Bound
A SMART goal must be time-bound, with a start and end date.
The goal of us has a dead line to finish and present it to an audience. (which was 1 and
half month)
19
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
III.
Evidences to the meetings conducted with the client and the team members
and the findings/ outcomes of the meetings.
Due to the current Covid – 19 situation in the country we had to do all the planning’s,
discussions through Zoom, WhatsApp Group. And we had to conduct the training
program through Microsoft Teams.
Evidences:
Figure 3 WhatsApp Chat 1(EVIDENCE)
20
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Figure 4 WhatsApp Chat 2 (EVIDENCE)
Figure 5 WhatsApp Chat 3 (EVIDENCE)
21
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Figure 6 WhatsApp Chat 4 (EVIDENCE)
Figure 7 ZOOM Meeting 1 (EVIDENCE)
22
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
IV.
Challenges/ problems identified and the plan to overcome them
Figure 8 Challenges and Problems
When it comes to working as a team we had to face lots of problems and challenges.
And this how we face those problems and challenges and how we managed to solve
them.

Cannot meet group members in person due to the pandemic situation of the
country
There was a curfew implemented all over the country because of the
spread of Covid –19, and we didn't have an opportunity to meet up
physically. We had to come up with alternative solutions. Therefore
we used online communication services such as WhatsApp, Microsoft
Teams, and Zoom for group meetings and discussions.

The members of the group did not make up to the meeting.
23
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Some of the group members had jobs and were unable to attend the
meeting because of their work schedules. Because of this, we had to
schedule a time for a group meeting. Because of this, we polled the entire
group through WhatsApp and decided to meet after dinner, when
everyone is more rested.

Choosing a topic and assigning sub topics to the group members
For selecting a topic for the training program to be conducted on. Since
we are studying our Higher Nationals in Computing, we had to choose a
topic that fell within the category of information technology (IT). All the
members of the group were really creative and came up with some great
ideas for the theme, which we then debated and came to a decision on:
'G - Suit Applications.'
This was followed by dividing the main topics into sub-topics so that each
group members could be assigned to a certain topic. When the subtopics
are listed, each group member selects a topic, and some members select
multiple topics in order to complete the program material within the
deadline set by the leader.

Selecting presenters to lead the training session
A few members had difficulty speaking effectively when it came time to
pick the presenter. This means they understand but cannot describe it in
detail. Only a handful of the team's members agreed to accept as
presenters during the training program.

Assigning roles to group members.
24
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Members were first concerned as to which role they should select from
the list of possible roles. Belbin's Theory is the best answer to this
situation.
We allowed group members to select their own roles based on the ideas
presented in the lecture.
These are some of the major issues we have to deal with when creating this training
course. In addition, everyone in this group has contributed everything their side in order
to make this program a great success.
25
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
V.
A project schedule with the activities, milestones and contingencies
identified.
A project schedule outlines what needs to be done, what resources should be used, and
when the project should be completed. On the timetable are the start and end dates as
well as milestones needed to accomplish the project on schedule.
Figure 9 GANTT CHART SCHEDULE
Figure 10 GANTT CHART
26
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Table 2 Contingency Backup Plan
Activities
Time Taken
Status
Gathering the
team, finalizing
a Topic and
Assigning
Roles
Researching,
Preparing the
Slides,
Organizing
Slide
Completion of
the Project
Presenting
7 days
Completed
22 Days
Completed
8 Days
Completed
0 Days
Contingencies /
Backups
Research was done by
topic respective holder
but the organization
was done by Salitha
and Udantha
Done by the leader and
coordinators
There are 5 backup
presenters
Because the training program is done online, there may be a power outage,
connection difficulties, or other challenges. The following table is a backup plan that is
utilized as a safety measure.
Figure 11 Presenting Agenda
This is the agenda that will be utilized on the training program's day. This displays
the name of the presenter as well as the period of time allocated to each topic.
27
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
2. LO2 Apply critical reasoning and thinking to a range of problem-solving
scenarios.
A problem or condition that is seen to be negative or detrimental and must be solved or
overcome. When you operate as a team, you are more likely to experience issues.
Fortunately, there are several problem-solving strategies available to help us quickly solve
complicated issues.
This is how we solved our major problems by utilizing various problem-solving
techniques and methodologies.

Dividing the main topic into sub topics
The topic we selected was “G – Suit Applications,” which was established
by Google. We had to divide our major topic into smaller sections in order
to prepare a presentation for our training program. This was the difficulty
we had because we had a smaller concept about that topic, and Group
Brainstorming was the best approach we came up with to overcome it.
Group Brainstorming: Brainstorming is a group problem-solving
technique that entails the free presentation of innovative ideas and
solutions. This things are made a lengthy, open conversation in which each
member of the group is encouraged to think openly and propose as many
ideas as possible based on their different knowledge. Some of these ideas
may be developed into unique, unique solutions to problems, while others
might bring new things.
We execute the Group Brainstorming session online since we cannot have
it in person because to the Covid 19 pandemic condition. We submitted the
topic to the group members for study and suggestions, and we received
numerous concepts regarding this issue from the group members, making
it easier to select sub-topics from the supplied concepts. This method
helped pave the way for us to resolve our problem.
A group of 40 employees had been brainstorming for 5 days to create the
new Coca-Cola marketing manifesto. They were divided into several
groups and each team was responsible for its field of marketing.
28
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
The process was led by Jonathan Mildenhall, Coca-Cola Vice President,
Global Advertising Strategy and Creative. For 5 days, his task was to
develop the theses for each group and ask as many questions as possible.
The next step was one sleepless night of writing the text and structure of
the manifesto. (Coca Cola)

The members of the group did not make up to the meeting.
Because the group talks and gatherings are held on an internet platform,
there were a number of issues that arose during the session, such as power
outages, network issues, and so on, which reduced the presence of the
group members to the meeting and caused a slew of problems. So we had
to discover the ideal answer for this, and we employed the root cause
analysis approach to do so.
Root Cause Analysis: Root cause analysis (RCA) is a problem-solving
technique that identifies the underlying causes of errors or issues. The
RCA method's major aim is to evaluate issues in order to determine what
happened and how it happened, as well as to develop measures to prevent
recurrence.
The underlying cause of our difficulty was not having other option to join
the meeting, and the answer is to keep the devices charged when you
receive a power outage warning, and to have some mobile data reserved to
attend the meeting when your Wi-Fi is producing problems. This approach
is utilized to determine the root source of our problem, after which we can
simply devise several remedies.
When the Samsung Galaxy Note 7 was introduced, there was a problem:
the phone caught fire. After doing a root cause analysis, they discovered
29
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
that the battery's design resulted in an internal short circuit. They
discovered the underlying source of the problem using this technique, and
then came up with a variety of solutions before finally settling on the best
one. (Samsung, 2017)

Assigning roles to group members
To function effectively as a team, the members of any group must each
perform a defined role. Members were first anxious about the part they
should play and which was best for them. We had to assign the appropriate
position to each member so that they could operate more efficiently. The 5
Whys approach was utilized as a solution.
The 5 Whys: The 5 whys technique is an attempt to analyse technique
used to investigate the cause-and-effect connections underlying a specific
situation. The technique's primary objective is to discover the root cause
of a problem by repeatedly asking the question "Why?", this method is
comparable to root cause analysis.
As the first phase of this approach, I questioned my group member why
this problem exists, and then the process of breaking down the problem
begins, which leads to the root of this problem. When I got the response to
the first why, I had to ask another four whys, each with a different answer.
Finally, we discovered the source of the difficulty, which was determining
each member's interpersonal skills. When we've identified those skills,
we'll be able to allocate them to specific role. This approach broke down
the problem into smaller pieces, allowing us to identify the source of the
problem..
30
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Figure 12 The 5 Whys
Sakichi Toyoda invented the technique, which was used by Toyota Motor
Corporation during the growth of their production techniques. When an
issue occurs in production, they utilize the 5 Whys technique, which
involves asking 5 why questions to determine the underlying cause of the
problem, and they continue to use this strategy.
SWOT ANALYSIS
What is SWOT analysis?
A SWOT analysis is a strategy for determining and defining your SWOT
(Strengths, Weaknesses, Opportunities, and Threats). SWOT analysis may be used to
assess the overall sustainability of a firm or organization, as well as specific initiatives
inside a single department. SWOT analyses are most commonly used at the organizational
level to determine how closely a business is aligned with its growth trajectories and
success benchmarks, but they can also be used to determine how well a specific project,
such as an online advertising campaign, is performing in comparison to initial projections.
31
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Figure 13 SWOT Analysis
Table 3 SWOT Analysis
STRENGTHS
 Knowledge On G–Suit Application
WEAKNESS
 First Leader Leaving Esoft
 Supportive Group Members
 Weak attendance to the Meetings
 Creative thinking
 Problem solving
OPPOTUNITIES
 Got an experience in how to
conduct a training event
 Improvement
on
THREATS
 Covid – 19 Pandemic
 Online Presentation
interpersonal
skills
 Making presentation for a training
event
We were able to overcome a major problem at this event by utilizing problem-solving
techniques such as Group Brainstorming, Root Cause Analysis, and The 5 Whys. By
32
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
using this method we can overcome any type of problematic situation by following
simple steps
33
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
3. LO3 Discuss the importance and dynamics of working within a team and
the impact of team working in different environments.
I.
Critical evaluation of my own role and contribution to the group for the
completion of the training event.
I, Afker Ahmed (Author), had a shared role in the group. My task was to provide a
presentation on one of the G – Suit applications, "Google Drive." And my group's leader
placed a lot of trust in me because I was studying and producing the presentation on my
own.
It was difficult to prepare a presentation for a training event that I had never done
before. The presentation should be professional and easily understood by the audience. I
had to do a lot of research and was able to discover a list of subjects that I should utilize
in the presentation, but it was a difficult challenge to select the most relevant one that
the audience could understand. And I am confident that I made the finest contribution to
the training event by volunteering to help produce the slides with another group
member who had to make the slides for the training session. Even though I couldn't
interact vocally, I kept the WhatsApp group alive by periodically talking to the group
members and inquiring about their progress on their assigned task.
Even though I gave my all, there are certain areas where I need to develop my abilities,
which may have helped me do better. For example, I could have spoken with my group
members orally and provided some ideas to the training program, or I could have made
the presentation live by utilizing GIFs rather than photos to help the audience
comprehend. In addition, I lack the capacity to think imaginatively, and I must be
strategic. Overall, I need to work on my interpersonal skills so that I may be even more
successful in the future.
34
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
II.
Importance of having dynamic team members in a group to meet its goals
by referring to the role assigned to the group members and analyse how
team dynamics among your group members effectively helped to achieve
the shared project goal.
What is Team Dynamics?
Team dynamics refers to the connections, interactions, communication, and
collaboration among members of a group. If the team's dynamics are good, its members
will be able to collaborate more effectively, generate better, more original ideas, and
have a higher probability of accomplishing their specific common goal.
Figure 14 Team Dynamics
Positive team dynamics may provide several benefits to your business, not the least of
which is that they are the most certain means of maximizing the full potential of your
workers' abilities and expertise.
35
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Advantages of Team Dynamics

Improved Results - A team that is working to its maximum capacity will
automatically produce greater outcomes. They are more focused, have clearer
goals, and work better together.

Greater Collaboration - When teams operate in a more casual and friendly
environment, they can achieve higher levels of cooperation and collaboration.

Faster Decision Making - Team members are more inclined to listen to one
another and so make decisions more quickly.

Greater Commitment - Individual group members have a higher sense of worth.
Workers will be more committed and loyal as a result.
Strategies to Improve Team Dynamics

Feedbacks - When you notice improper behavior, respond immediately to correct
it through feedback.

Roles and Responsibilities - When you create a team structure that defines the
group's goal and individual duties, you may obtain a clear direction that will help
you manage team dynamics.

Break Down Barriers - Team building exercises may be used to increase unity
and enhance connections between the group members.

Communication - Keep everyone informed, and when changes are made, spread
the word as soon as possible.

Trust – By being more pleasant and flexible with group members, trust can be
built, resulting in a strong relationship between the members of the group.
Team dynamics in an organization or a workplace are essential because they influence
creativity, productivity, and effectiveness. Because group work is so important in
organizations, changing group dynamics may lead to better work results, more customer
satisfaction. Without a good team dynamics the organization or workplace may become a
failure.
36
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
In this situation, our group had a positive team chemistry, which allowed us to work well
together. Because we had the same goal and objective, we shared it with our group
members, which ultimately led in an effective result because now it is not only one person
working to achieve the goal and objective, but a group with a variety of creative people
who have different ideas toward the objective, which was made easier by the positive
team dynamic among us. We would have failed if we had had negative team dynamics.
37
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
4. LO4 Examine the need for Continuing Professional Development (CPD)
and its role within the workplace and for higher-level learning.
I.
Importance of continuous professional development (CPD) in a work
setting and its contribution to own learning
The concept continuing professional development (acronym CPD) refers to the types of
learning activities that professionals engage in in order to further enhance their skills and
abilities. CPD helps learning to become aware and proactive, rather than passive and
reactive - this is facilitated by incorporating vocational and practical skills with academic
degrees. It is a major part of continuing to better oneself after completing formal
schooling.
As the world's businesses continue to grow, it becomes increasingly difficult to
overestimate the necessity of continuing professional development. CPD enables people
to develop and improve their existing abilities while eliminating any knowledge gaps,
providing a competitive advantage in situations when one is necessary - such as a job
interview. CPD can also help people stand out in the job market, as many candidates
competing for certain roles often have comparable core talents. (Bpp.com,2021)
Figure 15 CPD CYCYLE
38
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
a) Importance of CPD to employees (DeltaNet,2019)





Qualifications are kept up to date, allowing learners to develop relevant skills on
the job
Fills knowledge gaps and enables people to adapt to a fast-paced world.
Aids in increased workplace productivity and the capacity to learn and develop.
Employees are able to exhibit their desire, aptitude, and readiness to learn new
abilities.
Keeps people focused on the road to professional advancement, which leads to job
stability and success at work.
b) Importance of CPD to employers (DeltaNet,2019)






Maintains excellent standards across the organization.
Contributes to the growth and prosperity of an organization in a good way.
Encourages a learning culture and fosters a positive working connection with
workers.
Increases employee productivity and aids in the development of a more productive
and motivated workforce.
Employee retention is improved because employees feel appreciated and loyal to
the firm.
Allows employers to accept change and respond to changes in their sector.
c) Contribution of CPD for my personal learning
When it comes to CPD's impact on my own development, the first time we employed
it was to execute our training program. Because there were no specialists relating to
this issue and training events, it was a huge success to utilize CPD to execute the
training event.
Because the training event's theme was new to me and the group, it was novel and
will be beneficial when we work in a cooperative firm. It also encouraged me to
contribute to all of the group members, gain new skills and information required to
execute a training program, and comprehend what it means to be a professional. It
also gave me experience that I would be able to utilize in the future. I can enhance my
abilities and knowledge for a better future job by enrolling in CPD.
39
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
II.
An evaluation on the range of CPD criteria that can be used to measure the
effectiveness of your employees in your organization.
CPD evaluation is critical since it indicates which CPD technique will allow for
significant improvement in your workers' performance.
Evidence Criteria:
Production Data – This is the information that is often used in companies, and it
is handled with by specialists to complete the day-to-day job.
Personnel Data – This is information on an organization's workers. Biographical
information, academic credentials, and so forth.
Judgemental Data – The information is gathered using a numerical rating scale
and is completed by the supervisor of the employee being assessed.
Rating Methods:
Ranking - Ranking is a tool for performance evaluation in which a specified
proportion of employees are classified into various categories depending on how well
they perform in comparison to their colleagues.
Paired Comparison - Paired Comparison is a method of evaluating a limited
number of options by comparing them to one another. It is a simple and effective
method for evaluating and ranking options when the assessment criteria are highly
subjective.
Check List - Another simple way for evaluating an employee's performance is the
checklist method. The Manager creates a checklist and sends it to the assessor using this
approach. The checklist may comprise a series of questions (depicting an employee's
conduct and work performance), to which the assessor must respond with a simple 'YES'
or 'NO'.
40
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Figure 16 Checklist
Management by objectives - Can be characterized as a procedure in which each
subordinate, in cooperation with his superior, establishes performance goals and
objectives before the outset of the assessment period.
These techniques may be used to assess an employee's effectiveness in a company, and
the person's performance can be enhanced in order for him to meet his goals. The best
technique among these tactics is paired comparison since it allows employers to quickly
identify the most successful people in the group and allows them to focus on the low
performers and assist them improve their performance via ongoing professional
development. Despite the fact that the ranking method is the same, combined comparison
does not distinguish low-performing representatives in the same way that the ranking
method does, which has a negative impact on the representative.
41
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
III.
Continuous Development Plan for the group members
Our group's goal was to master the subject "G-SUIT APPLICATIONS" and provide it to
the public as a training program. Our ability to express it effectively improved as a result
of the CPD. It also had an impact on our ability to improve our interpersonal skills and
our ability to run a training program.
The tasks of our group members included completing research on the topic, designing
presentations, conducting practice sessions, and organizing online meetings, among other
things.
Table 4 Continuous Development plan.
Name
Responsibility
Weakness
Afker (Author)
Research and
Prepare Slides
on the topic
Communication
and Ability to
get along with
others
Udantha
Leading the
group and
presenter
Research and
provide
information
about the topic
Assisting the
leader
Getting along
with the group
members
Interaction
between group
members
Manuja
Dinuja
Listening
Tharaka
To find
Communicating
external
in English
resources about
the topic
Salitha
Designing and
operating
slides
Fear of
providing his
ideas
Danushi
Presenting the
presentation
Communication
and reserved to
communicate
Recommended
Method
Try to speak
more with
other team
members and
socialize with
them
Try socialize
more with the
group members
Speak freely
and create a
relationship
with them
Practice to
listen and
answer when
communicating
Practice to
speak English
by watching
you-tube
videos and
replying to
them and also
speak in
English with
colleagues
Give your
ideas and
opinion openly
without a doubt
Speak up in the
group meeting
and give your
opinion, create
Start and End
Date
07-10-2021 to
07-12-2021
07-10-2021 to
07-11-2021
07-10-2021 to
07-11-2021
07-10-2021 to
01-11-2021
07-10-2021 to
07-12-2021
07-10-2021 to
07-11-2021
07-10-2021 to
07-12-2021
42
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Samantha
Research and
provide
information
about the topic
reserved to
communicate
and skill to
communicate in
English
Areeb
Help the group
members to
who is indeed
of help with
the topic
Research and
provide
information
about the topic
Communication
Assisting the
leader,
presenter and
provide new
ideas and
information on
the topic
Assisting the
leader and
presenter
Hesitation of
providing his
ideas and
thoughts and
reserved to
communicate
Research and
provide
information
about the topic
Research and
provide
information
about the topic
Research and
provide
information
about the topic
Fear of
providing his
ideas
Shauna
Kavishka
Chamela
Osanda
Nishan
Chamith
Reserved to
communicate
Communication
Ability to open
talk with the
group members
Communication
and reserved to
communicate
a bond with the
group members
Try to speak
more with
other team
members,
create a bond
with the group
members, read
and listen to
English books
and videos,
speak in
English with
colleagues
Try to give
your ideas and
speak more
with group
members
Create a bond
with group
members and
speak openly
with them
Give your
ideas and
thoughts
openly without
a doubt and
communicate
more
Try to give
your ideas and
speak more
with group
members
Give your
ideas and
opinion openly
without a doubt
Try socialize
more with the
group members
Speak up in the
group meeting
and give your
opinion, create
a bond with the
07-10-2021 to
07-12-2021
07-10-2021 to
07-12-2021
07-10-2021 to
07-12-2021
07-10-2021 to
07-11-2021
07-10-2021 to
07-12-2021
07-10-2021 to
07-11-2021
07-10-2021 to
07-11-2021
07-10-2021 to
07-12-2021
43
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
group members
IV.
PDP (Professional Development Plan) and Skill Audit
Table 5 Professional Development Plan
Professional Development Plan
Name
Current Level in
Education
Started In
Ambition
Goal 1
Goal 2
Goal 3
Goal 4
Fluent English
speaking
Fear in
Presenting(Stage
Fear)
Communication
Problem Solving
Use of Ms Products
Decision Making
Practice Web
Designing
Time Management
Good at typing in
English
Develop the C#
application
Logical Thinking
Afker Ahmed
HND in Computing
2021
To become an software engineer
Complete HND in computing
Join in software company to gain
experience
Complete Top-Up Degree in one year
Go abroad and join in a software company
Skill Audit
Rank
Present
3 months
C
B
Target 2022
Target 2023
Target 2024
Target 2025
6 months
A
C
B
A
B
B
B
B
B
A
A
A
A
A
C
B
B
A
A
C
B
A
C
B
A
44
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
V.
Compare and contrast different motivation theories
What is Motivation Theory?
Motivation theory is the process of what motivates an employee to work toward a
specific objective or achievement. It is vital in many aspects of society, but it is especially
important in business and management. This is due to the fact that a motivated employee
is more productive, and a productive employee is more advantageous. ( breathehr.com2021 )
Some of the popular motivation theories:





Maslow’s hierarchy of needs
Herzberg’s two factor theory
McClelland’s theory of needs
Vroom’s theory of expectancy
McGregor’s theory X and Y
The difference between Maslow’s hierarchy of needs and Herzberg’s two factor
theory shown in the below table
Table 6 Difference Between Maslow’s and Hertzberg’s Theory
BASIS
Order of Needs
The essence of the theory
Motivator
Applicability
Maslow’s hierarchy of
needs
The arranging of needs in a
hierarchical order
according to the need
Unsatisfied needs motivate
behavior, which leads to
performance.
If a need is mostly
unsatisfied, it might serve
as a motivator.
Takes a wider perspective
of all workers' motivating
issues.
Based On
Needs and Satisfaction
Nature of the theory
It is descriptive
Herzberg’s two factor
theory
There is no such
hierarchical system.
Delightful needs result
towards performance.
Higher level needs are the
only ones that operate as
motivators.
Takes a small perspective
and handles specialist
employees' work-related
motivational issues.
Achievement, recognition,
and growth are all factors
to consider to motivation
It is prescriptive
45
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
The similarities between Maslow’s hierarchy of needs and Herzberg’s two factor
theory

All Maslow and Herzberg underlined the importance of employee motivation..

Both theories influence employee psychology and acting appropriately,
resulting in increased employee motivation.

Maslow's physiological, safety, and social requirements are comparable to
Herzberg's hygiene or maintenance factors.

Maslow's theory's esteem and self-actualization needs are comparable to
Herzberg's motivating factors.
The main difference is that Maslow's theory is focused on individual needs and their
fulfillment. In contrast, Herzberg's theory is focused on employee recognition. According
to McClelland's theory of needs, every employee has one of three primary driving
motivators, such as the desire for accomplishment, affiliation, or power. There is also a
contrast between these three theories in that Maslow's Theory focuses on common human
requirements, but Herzberg's Theory and McClelland's Theory do not since they simply
rely on work content elements.
The differences between McGregor’s theory X and Y shown in the below table
Table 7 Difference Between McGregor’s theory X and Y
Basis
McGregor’s theory X
It entails severe monitoring
over coworkers
McGregor’s theory Y
Employees are self-directed
and self-motivated in order to
advance and improve.
Work is something
they dislike, and they try to
avoid taking on
responsibility.
Their management style is
autocratic
They are motivated
Financially
Psychological needs and
Security needs
Work is natural, and
they accept responsibility.
Ambition
They aren't really ambitious.
They are highly ambitious
Control
Authority
Tight
Centralized
Lenient
Decentralized
Meaning
Work / Responsibility
Leadership
Motivators
Focused On
Their management style is
democratic
They are mostly motivated
by non-financial rewards.
Social needs, esteem needs
and self-actualization needs.
46
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Direction
Constant direction is
necessary.
Little to no direction is
required.
Maslow's motivation theory, in my opinion, focuses on all elements of individual needs,
whereas other theories concentrate exclusively on work specific parts of demands and
fulfillment. This is a major benefit for nearly any firm since employees do not have to be
specialists to implement this approach. Maslow's hierarchy of needs covers all of an
individual's needs in a hierarchy that all humans act in a way that will address basic needs
before moving on to satisfy other, so-called higher level needs like esteem needs to selfactualization needs, ensuring that every employee can be provided with a motivating
factor that can lead to achieving their goal. Everyone can comprehend this idea since we
all go through all of the stages in our lives that are represented in the hierarchical triangle.
It is critical for businesses to use appropriate motivational components to advance the
career advancement of representatives in their human asset sector, because it drives
employee performance, which may be a key figure in the continued advancement of the
undertaking, thus giving it a competitive advantage. Because representatives operate in an
unusual manner in the workplace, the company's strategy may be used to encourage them.
Motivational speaking is likely to create leaps in job contentment and therefore aids in the
advancement of their work execution. As a result, inspiration is one of the most difficult
and important aspects of mechanical and organizational psychology (Smither , 1997).
Making workers effectively take part in CPD when they are motivated will
bring huge benefits to the organization since they learn
or develop modern professional skills and knowledge, which makes a difference to move
forward the organization's productivity and viability, demonstrating that applications of
motivational theories are vital to the organization's victory.
47
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Conclusion
In conclusion the creator has secured all of the ranges which is vital for a victory of an
organization or a group to work on objective effectively and efficiently. by
this creator has picked up a lot of experience through organizing
a training event since this was the his to begin with time organizing it. In any case this
was a huge rise to his future career.
This report is critical for an inexperienced reader who is looking to begin his or her
profession. Working ethics, techniques, equipment, and, most importantly, interpersonal
skills will have a significant impact on the readers. However, the author has brilliantly
explained so many areas of professional practice that every reader may learn some
information and take a step toward becoming a future industry professional.
Executive Summery
The creator has displayed an investigation and assessment of the preparing event that he
and his group conducted in this task. This task will give the reader a great sense of the
interpersonal and professional abilities required to appropriately display for group work
and handle challenges that will rise all through this process. Besides, the reader will get a
more prominent information of the impact of amazing cooperation and the conclusion
results it gives, the significance of Continuous Professional Development, and the effect
of motivational theories. At long last, the reader will get the majority of the abilities
essential to development in his future work.
48
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
References
Skillsyouneed (2011). Interpersonal Skills | SkillsYouNeed. [online] Skillsyouneed.com.
Available at: https://www.skillsyouneed.com/interpersonal-skills.html. [Accessed 15 Sept.
2021].
Belbin (2021). Belbin Team Roles. [online] Belbin.com. Available at:
https://www.belbin.com/about/belbin-team-roles. [Accessed 15 Sept. 2021].
MindTools (2021). SMART goals – how to make your goals achievable. [online]
Mindtools. Available at: https://www.mindtools.com/pages/article/smart-goals.htm.
[Accessed 15 Sept. 2021].
www.sciencedirect.com. (n.d.). Brainstorming Group - an overview | ScienceDirect
Topics. [online] Available at: https://www.sciencedirect.com/topics/computerscience/brainstorming-group [Accessed 22 Sept. 2021].
Yermak, A. (2019). Coca-Cola Marketing Strategy: Technology, Content And Secrets.
[online] Mobecls. Available at: https://mobecls.com/coca-cola-marketing-strategy/
[Accessed 22 Sept. 2021].
Mind Tools Content Team (2009). Root Cause Analysis: Tracing a Problem to Its Origins.
[online] Mindtools.com. Available at:
https://www.mindtools.com/pages/article/newTMC_80.htm. [Accessed 22 Sept. 2021].
MindTools (2009). 5 Whys: Getting to the Root of a Problem Quickly. [online]
Mindtools.com. Available at:
https://www.mindtools.com/pages/article/newTMC_5W.htm. [Accessed 22 Sept. 2021].
Mind Tools Content Team (2009). SWOT Analysis – Discover New Opportunities,
Manage and Eliminate Threats. [online] Mindtools.com. Available at:
https://www.mindtools.com/pages/article/newTMC_05.htm. [Accessed 23 Sept. 2021].
DeakinCo. | Powering workplace performance. (n.d.). 6 strategies for managing and
improving team dynamics. [online] Available at: https://www.deakinco.com/resource/6strategies-for-managing-and-improving-team-dynamics/. [Accessed 29 Sept. 2021].
February 18, K.D., August 14th, 2020 and 2020 (2020). Why is Team Dynamics The Key
To Boosting Performance. [online] Orangeworks. Available at:
https://www.orangeworks.ie/blog-team-dynamics/. [Accessed 20 Sept. 2021].
Bpp.com. (2021). [online] Available at: https://www.bpp.com/insights/why-cpd-isimportant. [Accessed 5 Oct. 2021].
DeltaNet. (2019). How CPD Benefits Employers and Employees. [online] Available at:
https://www.delta-net.com/blog/2019/05/how-cpd-benefits-employers-and-employees.
[Accessed 7 Oct. 2021].
https://www.lsbf.org.uk. (2019). What is the Purpose of Continuing Professional
Development (CPD)? [online] Available at: https://www.lsbf.org.uk/blog/news/educationcareers/what-is-the-purpose-of-continuing-professional-development-(cpd). [Accessed 8
Oct. 2021].
49
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)
lOMoARcPSD|15790276
Org.uk. (2020). London School of Business & Finance. [online] Available at:
https://www.lsbf.org.uk.. [Accessed 8 Oct. 2021].
Surbhi S (2017). Difference Between Theory X and theory Y (with Comparison Chart) Key Differences. [online] Key Differences. Available at:
https://keydifferences.com/difference-between-theory-x-and-theory-y.html. [Accessed 8
Oct. 2021].
50
AFKER AHMED (00079354) PROF PRACTICE 1
Downloaded by Mr Darkworld (mrdarkworld10@gmail.com)