Replacement, Warranty and Demo Policy
1. Sales Invoice Number *
To be filled by Sales Specialist
1153
2. Name of the Client *
Please enter your full name
Francia Avila
3. Email Address *
Please enter a valid email address
dimpleavila1981@gmail.com
REPLACEMENT POLICY
4. COMWORKS INC. (“COMWORKS”) shall not provide any refund for purchased products but
shall replace or exchange defective products, in accordance with the replacement policy of
the product manufacturer, within seven (7) days from date of purchase in accordance with
the conditions below:
Customer, through the Authorized Service Center of the manufacturer, must obtain
approval for replacement of the product. The Authorized Service Center will check the
product and run a diagnostic test. After checking, the Authorized Service Center will give
the customer a copy of the Technical Report stating if the product is for replacement or
repair.
Manufacturer’s replacement shall be availed of one-time only.
Customer must present the original sales receipt or proof of purchase.
Replacement is for factory defects only. The product must have no damage or sign of
damage due to the act, fault or negligence of the user or any accident or by force
majeure (such as fire, flood, wind, water, electrical voltage fluctuation and the like); must
not have been altered, misused, repaired or been damaged due to any attempted repair;
and user must not have attempted to remove or deface factory seals or serial numbers.
The original packaging of the product must be in good condition with no sign of
physical damage.
All accessories, product manuals and information, and other contents of the box or
packaging of the product must be complete, intact and undamaged.
Replacement or exchange will be made in the same store where the product was
purchased.
The defective product shall be replaced or exchanged with a similar product or product
of the same or lesser value than the purchased product without refund of the difference
in the amount. The customer may also replace the defective product with a higher value
upon payment of the difference in the amount.
*
I agree
I do not agree
WARRANTY POLICY
5. COMWORKS does not provide any warranty for the products sold. Customer concerns
regarding warranty services must be forwarded to the product manufacturer through the
Authorized Service Centers. COMWORKS may, at its sole discretion, process warranty
services for the Customer upon authorization of the manufacturer.
Warranty coverage is for factory defects only. Physical damage and water damage are
not covered by the manufacturer’s warranty. The product must have no damage or sign
of damage due to the act, fault or negligence of the user or any accident or by force
majeure (such as fire, flood, wind, water, electrical voltage fluctuation and the like); must
not have been altered, misused, repaired or been damaged due to any attempted repair;
and user must not have attempted to remove or deface factory seals or serial numbers.
Customer must proceed to the Authorized Service Center of the manufacturer. The
Authorized Service Center will check the product and run a diagnostic test. After
checking, the Authorized Service Center will give the customer a copy of the Technical
Report stating if the product is covered by the one (1) year warranty and repair of the
manufacturer.
*
I agree
I do not agree
DEMO POLICY
6. Upon purchase of the product after demonstration, the customer acknowledges and agrees
that:
The product was tested in the presence of the customer and is in good condition.
The product has complete accessories (warranty card, phone charger, headset, as
applicable, depending on the brand of the product).
Customer has inspected and checked the product for any physical damage before
leaving the store.
*
I agree
I do not agree
DATA PRIVACY CLAUSE
7. By submitting this form, you hereby agree and authorize ComWorks Inc., its employees, duly
authorized representatives, affiliates, third party service providers and vendors, to collect,
use, store, process and share the personal information or data you have provided for the
purpose of processing your order, record keeping and regulatory compliance, improving our
products and services, market research, and to periodically send promotional emails about
new products, special offers or other information which we think you may find interesting.
Your personal information shall be retained until expiration of the retention limits set by law
and regulations, unless withdrawn in writing. Requests for inspection, amendment, or
restriction of records must be in writing and addressed to ComWorks Inc and must specify
the reason for the request.
*
I agree
I do not agree
Disclosure Signature
8. Electronic Signature* *
Please enter your full name. This constitutes your electronic signature and agreement to the Replacement,
Warranty and Demo Policy of Comworks, Inc.
Francis Avila
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