Multiple choice questions on Management process and organizational behavior.
1.
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Organization structure primarily refers to…
how activities are coordinated & controlled
how resources are allocated
the location of departments and office space
the policy statements developed by the firm
2.
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The purpose of job enrichment is to
expand the number of tasks an individual can do
increase job efficiency
increase job effectiveness
increase job satisfaction of middle management
3.
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Strategic planning as a broad concept consists of
corporate strategy and business strategy
strategy formulation and strategy implementation
inputs and outputs
environmental analysis and internal analysis
4.
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According to Herzberg, which of the following is a maintenance factor?
Salary
Work itself
Responsibility
Recognition
5.
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major problem with a task force type of management is
there is no logical basis for task force information
its status is too inflexible
accountability
lack of planning
6. Individuals such as Albert Einstein, Edwin Land and Steven Jobs lead through which type of
power?
 Legitimate
 Reward
 Expert
 Charismatic
7. Communication begins with
 encoding
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8.
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idea origination
decoding
channel selection
Functional managers are responsible
for obtaining copyrights and patents for newly developed processes and equipment
for a single area of activity
to the upper level of management and staff
for complex organizational sub-units
9.
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Policies are sometimes defined as a(n)
shortcut for thinking
action plan
substitute for strategy
substitute for management authority
10.
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The problem-solving process begins with
clarification of the situation
establishment of alternatives
identification of the difficulty
isolation of the cause
11.
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A study of the culture and practises in different societies is called
Anthropology
Personality
Perception
Attitudes
12.
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____________ is known as “the father of scientific management.”
Fredrick W. Taylor
Henry Fayol
Robert Owen
None of these
13. ___________ a young Welsh factory owner was one of the first to emphasise the human needs
of employees: He refused to employ young children
 Andrew Ure
 J.N. Tata
 Robert Owen
 None of these
14. _____________ embodies a team concept, is based on the principle of mutual contribution by
employer and employees
 Autocratic model
 Custodial model
 Supportive Model
 Collegial Model
15.
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Contribution/s of human relations movement is/are
Great Depression
Labour Movement
Hawthorne Studies
All of these
16.
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Edward Tolman is related to
Social Cognitive Framework
Cognitive approach
Behaviourist Framework
None of these
17.
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Forces affecting organisational behaviour are
People
Environment
Technology
All of the above
18.
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Hawthorne Studies is related to which stage of the organisational behaviour evolution
Industrial revolution
Scientific management
Organisational behaviour
Human relations movement
19.
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In present context, challenges for OB are
Employee expectation
Workforce diversity
Globalization
All of the above
20.
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Meso organisation behaviour is related with
Individual behaviour
Group behaviour
Organisational behaviour

None of these
21. “Leadership motivates the people to work and not the power of money”, this concept is related
to
 Autocratic model
 Custodial model
 Supportive Model
 Collegial Model
22. Organisational behaviour is a field of study backed by a body of associated with growing concern
for people at workplace
 Theory
 Research
 Application
 All of the above
23.
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Organisational behaviour is
A science
An art
A science as well as an art
None of the above
24. The field of organisational behaviour examines such questions as the nature of leadership,
effective team development, and
 Interpersonal conflict resolution; motivation of individuals
 Organisational control; conflict management
 Motivation of individuals; planning
 Planning; development
25.
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The term ‘psychology’ is derived from the word ‘psyche’, which means ‘soul’ or ‘spirit’
Latin
French
Greek
None of these
26.
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The field of organisational behaviour is primarily concerned with
The behaviour of individual and groups
How resources are effectively managed
Control processes and interactions between organisations, external context
Both a and c
27.
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The study of organisation behaviour has certain basic assumptions. They are
An industrial enterprise is an organisation of people
These people must be motivated to work effectively.
All of the above
The goals of the employee and the employer may not necessarily coincide.
28. Which of the following represents correct sequencing of historical developments of
Organisational Behaviour?
 Industrial revolution —> Scientific management –> Human relations movement –> OB
 Industrial revolution —> Human relations movement —> Scientific management –> OB
 Scientific management —> Human relations movement –> Industrial revolution –> OB
 None of these
29.
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Which of the following frameworks is used in the development of the overall model of OB?
The cognitive framework
The behaviouristic framework
The social learning framework
All of the above
30.
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Which of the following frameworks is based on the expectancy, demand and incentive concepts
The cognitive framework
The behaviouristic framework
The social learning framework
The supportive framework
31.
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Which of the following forms the basis for the autocratic model of OB
Obedience
Authority
Power
Dependence on boss
32.
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“Might is right” is the motto of
Autocratic Model
Custodial Model
Supportive Mode
Collegial Model
33. Which one of the following is the definition given by Fred Luthans
 “Organisational behaviour is to understand, predicting and controlling human behaviour at
work”
 “Organisational behaviour is subset of management activities concerned to human behaviour”
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“Organisational behaviour is a branch of social sciences that seeks to build theories”
“Organisational behaviour is a field of study that investigates the impact on behaviour”
34.
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Which of the following is not correct for the organisational behaviour?
Organisational behaviour is an integral part of management
Organisational behaviour is a disciplinary approach
Organisational behaviour helps in analysis of behaviour
“Organisational behaviour is goal-oriented
35. The____________ is based on the environment. Though____________ like thinking,
expectations and perception do exist, and they are not needed to manage or predict behaviour.
 Behaviouristic approach, Cognitive processes,
 cognitive processes, behaviouristic approach
 Social cognitive, behaviouristic approach
 Cognitive processes, social cognitive
36.
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OB is the study of _____________ in the organization
Human
Human Behaviour
Employer
Employees
37.
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a days a lot of stress is being put on the __________ of the employee in the organization
Character
improvement
Behaviour
Rewards
38.
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OB focuses at 3 LevelsIndividuals, Organisation, Society
Society, Organisation, Nation
Employee, Employer, Management
Individual, Groups, Organisation.
39.
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Scope of OB does not include
Leadership
Perception
Job Design
Technology
40.
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High rate of ______________ increase cost and tend to place less experienced employee in job
Training
Absenteeism
Employee Turnover
Strikes
41.
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Job Satisfaction have ________________ related to Absenteeism and Turnover
Positively
Negatively
directly
Elastically
42. ________________________ advocated that humans are essentially motivated by levels of
needs
 A. Maslow
 Follet
 Elton mayo
 Ivon Pavlov
43.
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Scientist of OB recognize that organisations are not static but dynamic and _________________
Processing
systematic
ever changing
researching
44.
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_______________ and fringe benefits are no longer employees first priority
Wages
bonus
rewards
promotions
45.
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A manager with good ________________________ can make the work place more pleasant
Communication
knowledge
experience
Interpersonal Skills
46.
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______________________ is called as father of scientific management
Elton Mayo
Hendry Fayol
F.W.Taylor

Robert Owen
47.
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book “The Psychology of management” was published by
William Gilbreth
Hendry Fayol
F.W.Taylor
Robert Owen
48.
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___________________ is recognised as father of “Human relations”
William Gilbreth
Elton Mayo
Hendry Fayol
F.W.Taylor
49.
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The most significant management skills are
Technical, Human and Conceptual
Technical, behavioural and Conceptual
Systematic, Human and Conceptual
Technical, Human and cognitive
50.
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The 3 Theoretical Framework of OB are
Cognitive, Social and Technical
Cognitive, Behaviouristic, Social
leadership, attribution, motivation
attribution, Perception and motivation
51.
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______________ explains internal processes of choice among different behaviours
Equity Theory
Expectancy theory
Goal attain theory
Goal setting Theory
52.
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_____________ explains how and why people react when they feel unfairly treated
Equity Theory
Expectancy theory
Goal attain theory
Goal setting Theory
53. _____________ focuses on how to set goals for people to reach
 Equity Theory
 Expectancy theory
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Goal attain theory
Goal setting Theory
54.
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Concerning organizational cultures,
a strong culture is a more productive environment
a weak culture is a more productive environment
the specific culture that contributes to positive effectiveness is well known
the stronger the culture, the more influential it is on employee behavior
55.
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Shared organizational values are
unconscious, affective desires or wants that guide society’s behavior
influenced by international values
different for the various components of a diverse work force
a myth
56. Which of the following best explains why an employee behaves as s/he does?
 The environment is the most important consideration in understanding individual employee
behavior
 Both the environment and individual differences are important considerations in understanding
Individual employee behavior.
 Neither the environment nor individual differences are important considerations in
understanding individual employee behavior.
 Employee personality and attitudes are primarily dictated by the environment.
57.
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In order from lowest to highest, what are Maslow’s five classes of needs?
Social-esteem-physiological-safety-self-actualization
Physiological-safety-social-self-actualization-esteem
Physiological-safety-social-esteem-self-actualization
Self-actualization-esteem-safety-social-physiological
58.
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A lack of clarity concerning what will happen is referred to as
temporal
predisposition
uncertainty
negation
59. Employees with relatively weak higher- order needs are _______ concerned with variety and
autonomy.
 less
 more
 every

extremely
60. Which of the following is a strategy of job design that increases job depth by meeting employees
needs for psychological growth?
 Job rotation
 Job enrichment
 Job enlargement
 Job engagement
61.
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What is the key word in understanding organization structure?
Control
Change
Process
Delegation
62.
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Organization structures
affect group behavior more than individual behavior
change rapidly to meet environmental and market changes
contribute positively to organizational performance
can be defined simply as activities that occur regularly
63. Groups created by managerial decision in order to accomplish stated goals of the organization
are called
 formal groups
 informal groups
 task groups
 interest groups
64.
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Continued membership in a group will usually require
supporting the group leader
conforming to group norms
encouraging cohesiveness in the group
developing a status system
65.
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The definition of communication implies that
communication is mostly verbal
communication is mostly written
most communication is in a vertical direction
understanding must occur to have communication
66.
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The Least used communication channel in an organization is usually
upward
downward
diagonal
Horizontal
67. ____________ means the mental action or process of acquiring knowledge and understanding
through thought, experience, and the senses.
 Learning
 development
 Cognition
 Training
68. _____________ Frame work is based o the concept of Expectancy, demand and Intention of the
human being.
 Behaviouristic
 Expectancy
 Cognitive
 Social learning
69. According to Edward Tolman, ______________ consists of the expectancy that a particular
event will lead to a particular consequence.
 eventual
 Behaviour
 Learning
 Attitude
70. Every individual set his goal and he also know the _____________ which will take him to achieve
the goal.
 Process
 Behaviour
 Event
 Way
71. ________ insist that it is advisable and fruitful to the study the behaviour of the human being
which is visible than studying the mind which is elusive in nature.
 Ivan Pavlov and Jon
 Watson
 Ivan Pavlov
 Jon B. Watson Ivan Pavlov and A.Maslow
72.
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_____________ is the force of action or motivation.
Behaviour
Stimulus
Perception
Attitude
73.
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___________ is the behaviour for a stimulus.
Stimulus
response
Perception
Attitude
74.
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Behavioural framework based on ______ behaviour and ___environmental variables.
Observable —- Non Observable
Observable —- Observable
Non Observable —- Observable
Non observable —- Non Observable
75. Human can project ____ behaviour for ____ stimulus and he exhibit a response depending on
environmental consequences.
 different—– different
 same——same
 same———different
 different—— same
76. As per _________ Behaviour is not the outcome of stimulus alone, but it is an outcome which
also depends on contingent environmental consequences of a behaviour
 Behaviouristic Framework
 Cognitive Framework
 Sinner Framework
 Behaviour Theory
77. The social cognitive theory states that the person and the external situations are _________
with each other along with the behaviour itself to determine the behaviour.
 related
 linked
 interdependence
 combined
78. ___________ states that along with cognitive and external situation the experiences faced
through relevant past events determines what a person becomes and this will create an impact
in subsequent behaviour.
 Behaviouristic Framework
 Cognitive Framewor
 Social Cognitive Framework
 Social Framework
79. _________ developed social learning theory into the more comprehensive social cognitive
theory (SCT).
 Bandura
 Luthans
 Sinner
 I Pavlo
80.
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____have translated this SCT into the theoretical framework for organizational behavior.
Stajkovic and Luthans
Stajkovic and Sinner
Sinner and Luthans
Stajkovic and Pavlo
81.
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Bandura identified _____ basic human capabilities as a part of SCT.
4
3
5
6
82.
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People process visual experiences into cognitive models. They help in future action is
Symbolizing
Forethought
Observational
SelfAnswer: regulatory
83.
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Employees plan their actions is called as
Symbolizing
Forethought
Observational
Self-regulatory
84. Employees learn by observing the performance of the referent group (peers, supervisors and
high performers) and the consequences of their actions is referred as.
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Symbolizing
Forethought
Observational
Self-regulatory
85.
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Employees self regulate their actions by setting internal standards
Self-reflective
Forethought
Observational
Self regulatory
86. Employees reflect back on their actions (how did I do?) and perceptually determine how they
believe then can successfully accomplish the task in the future given the context
 self- reflective
 Forethought
 Observational
 Self-regulatory
87.
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OB Helps to understand behaviour of human in ___________.
work place and Society
work place only
Society only
Department only
88.
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OB does Not contributed to improve
Motivation
Efficiency
interpersonal relations
Communication
89.
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Common uniform, canteen, office does not mean common treatment is limitation of
Organizational Cultural
Organizational Structure
Organizational Behaviour
Organisational Value
90. Due to emphasis on productivity & efficiency employee are not allowed work with harmony
with one another is a limitation of
 Organizational Cultural
 Organizational Structure
 Organizational Behaviour

Organisational Value
91. If modern day managers donot positively address and manage work force diversity of the
following may become negative outcomes for an organisation except
 more difficult communication
 Increased creativity and innovation
 more interpersonal conflicts
 potential for higher employee turnover
92. The structure of an OB model includes 3 levels of analysis individual, group and organizational
systems. Issues that influence all 3 levels in various ways and thus affect behavioural dynamics
are
 Organisational culture and commitment
 change and stress
 Power and politics
 work design and technology
93.
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
some of OB’s challenges and opportunities include all of the following except
reinforcing the importance of traditional methods of management
offering specific insights to improve interpersonal and people skills
helping us learnt to cope in a continues changing world
facilitating the improvement of quality and employee productivity
94. A program that asks managers to reconsider how work would be done and the organisation
structured if they were starting to develop the company from the beginning is
 reengineering
 TQM
 MBO
 Diversity training
95.
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Which of the following is not a contributing discipline of OB
Anthropology
Psychology
physiology
sociology
96.
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____________________ is a Study of individual Behaviour
Anthropology
Psychology
political science

sociology
97.
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_______________________ is a Study of man, his work and Culture
Anthropology
Psychology
Social psychology
Sociology
98.
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______________ focuses on the influence of people on one another
Anthropology
Psychology
Social psychology
Sociology
99. The job satisfaction of an employee is depend on the
 behaviour
 attitude
 personality
 employer
100. Success of each organization is depending upon the performance of
 employer
 management
 vendor
 employee
101. A satisfied employee will be a
 motivator to others
 manager
 High performer
 Team Leader
102. _______________ is not a capability of an employee having Positive attitude
 Focus
 creativity
 Pessimism
 Confidence
103. Which one is not a benefit to employee which results through positive attitude of an
employee
 Promotion
 Less stress


Job security
enjoying life
104. Belief, opinion, knowledge, emotions feelings intention are the components of
 OB
 Job satisfaction
 Attitude
 Personality
105. Components of Attitude can majorly be segregated in to _________ types
 7
 4
 3
 6
106. The attitude based on Beliefs, opinion, Knowledge, or information about the particular event
which the employee possesses is under ____________ component of Attitude.
 Behavioral
 Cognitive
 Affective
 Positive
107. The attitude based on the concept that “every individual will have an Intention to react in a
certain way toward something is “ under ____________ component of Attitude.
 Behavioral
 Cognitive
 Affective
 Positive
108. The attitude based on Feelings, sentiments and emotions of any person is under ____________
component of Attitude.
 Behavioral
 Cognitive
 Affective
 Positive
109. __________________ is the only component of attitude which is visible and can be observed
directly.
 Behavioral
 Cognitive
 Affective

Positive
110. The statement “My friends are good” is an example of _____________ component of attitude
 Behavioral
 Cognitive
 Affective
 Positive
111. The statement “I don’t feel comfortable in crowd” is an example of _____________ component
of attitude.
 Behavioral
 Cognitive
 Affective
 Positive
112. The statement “I am going to apologies for my mistake” is an example of _____________
component of attitude.
 Behavioral
 Cognitive
 Affective
 Positive
113. ____________ component of attitude is a result of family condition, childhood experiences
etc…
 Behavioral
 Cognitive
 Affective
 Positive
114. Which is not a method used for changing the attitude of Employee
 Providing new information
 use of fear
 Performance appraisal
 Giving Feedback
115. Among the following which is not a problem in changing the attitude of the employee
 Insufficient Information
 Resistant by employee
 Cognitive Dissonance
 Cognitive Dissonance
116. Motivation includes
 job enrichment
 Job rotation
 Job enlargement
 all of the above
117. “The combination of characteristics or qualities that form an individual’s distinctive character”
is the definition of
 Personality
 Motivation
 Attitude
 Behavior
118. The family condition and impact of the parents is the main base for the personality of a person.
Later it might change by ______________________.
 thinking
 external influences
 own ability
 learning experiences
119. Every individual is ________ by their personality
 Intellectual
 Specific
 Unique
 Systematic
120. Sometimes due to any hard situation _____ of an individual will change but will take a long
time.
 objective
 attitude
 motivation
 Personality
121. From the below which is not a outcome from person having good personality
 good Performer
 Good team player
 Lead a team well
 Make Profit
122. The five personality traits as per Big Five Personality Traits are
 Extroversion, Agreeableness, Conscientious, Emotional Stability, Openness to experience
 Extroversion, Agreeableness, Friendly, Emotional Stability, Openness to ex
 Extroversion, Agreeableness, Courage, Friendly, Openness to experience
 Extroversion, Agreeableness, Conscientious, Emotional Stability, Easy going
123. Outgoing, talkative, social are part of __________ Personality Trait as per big 5 personality trait
 Friendly
 Openness to experience
 Introversion
 Extroversion
124. Trust, nature, cooperative are part of __________ Personality Trait as per big 5 personality trait
 Agreeableness
 Emotional Stability
 Openness to experience
 Introversion
125. , responsible are part of __________ Personality Trait as per big 5 personality trait
 Emotional Stability
 Conscientious
 Openness to experience
 Introversion
126. and Secure are part of __________ Personality Trait as per big 5 personality trait
 Agreeableness
 Emotional Stability
 Openness to experience
 Introversion
127. Sensitive and intellectual are part of __________ Personality Trait as per big 5 personality trait
 Agreeableness
 Emotional Stability
 Openness to experience
 Introversion
128. ____________________ are the theories which gives an Idea about what employees wants or
needs and what are the key factors the managers can utilize to motivate the employees.
 Maslow theory
 Herzberg Theory
 Process Theory
 Content Theory
129. ___________ theory states the ways or process by which the needs can be converted into
behavior or performance.
 Maslow theory
 Expectancy Theory
 Process Theory
 Content Theory
130. Myers-Briggs Personality is called as
 MBIT
 MBET
 MBTI
 MIBT
131. __________ are stimulated by events and people external to themselves. They show their
feelings, learn by talking, and work well in groups.
 positive personalities
 Introverts
 Extroverts
 none of the above
132. _____________ prefers private reflection, self-examination, and self-discovery. They hide their
feelings, prefer to work alone, and learn by watching.
 Private personalities
 Introverts
 Extroverts
 none of the above
133. MBTI test the personalities in ___________ categories
 3
 4
 5
 6
134. As per MBTI ___________ personality people like real-life examples, prefer practical exercises,
and get the facts while possibly missing the main idea.
 Introversion
 Sensing
 intuition
 Thinking
135. As per MBTI ___________ personality people work based on hunches and feelings, use their
imagination, and get the main idea while missing some of the facts.
 Introversion
 Sensing
 Intuition
 Thinking
136. As per MBTI ___________ personality people take a laid back, relaxed approach. They’re
flexible, open to change, and like to explore.
 Introversion
 Sensing
 Perceiving
 Thinking
137. MBTI stands for
 Myers- Briggs Test indicator
 Myers- Briggs Test investigator
 Myers- Briggs Type indicator
 Myers- Briggs Type investigator
138. Psychological process by which individuals organize and interpret their sensory impressions in
order to give meaning to their environment is definition of
 Attitude
 thinking
 Perception
 Personality
139. A Process of receiving, selecting, organizing, interpreting, checking and reacting to sensory
stimuli or data so as to form a meaningful and coherent picture of the world is
 Attitude
 thinking
 Perception
 Communication
140. The__________________ theory states that human mind will receive or accept only those
information which it feels that it is relevant.
 Perception theory
 Selective Perception
 relevance Theory
 none of the above
141. ___________________ deals with how the social perceiver uses information to arrive at causal
explanations for events.
 Attribution theory
 Social Perception Theory
 Selective Perception
 social Theory
142. _________________ is the sequence of psychological steps that a person uses to organize and
interpret information from the outside world.
 Perceptual process
 Thinking process
 Selection Process
 Sequential theory
143. Which of the following is not a step in perceptual Process?
 Object
 selection
 Perception
 Response
144. Putting people in to a convenient group on basis of some characteristics and make an
assumption to perceive is called as
 Stereotyping
 Perception
 Perceiving
 Group perception
145. Stereotyping generally affects the ________________________
 Organization Structure
 Behavior
 Interpersonal Relations
 Communication
146. “Girls are not good at sports” is an example of
 Perception
 Halo effect
 Stereotyping
 Individual Personality
147. _______________ is our perception of one personality trait influences how we view a person’s
entire personality.
 Perception



Halo effect
Stereotyping
Individual Personality
148. _________________ is the process of stimulating people to actions to accomplish the goals.
 Bonus
 Motivation
 Performance based Incentive
 Promotion
149. __________ contains the theories which gives an Idea about what employees wants or needs.
 Expectancy theory
 Maslow theory
 Process Theory
 Content Theory
150. Which of the following is not an example of Content Theory?
 Maslow Theory
 Herzberg’s Theory
 Expectancy theory
 Alderfer’s ERG theory
151. _______________ theory emphasis that, Unsatisfied need can influence the behaviour satisfied
one will not act as a motivator.
 Maslow Theory
 Herzberg’s Theory
 Expectancy theory
 Alderfer’s ERG theory
152. Maslow says that Human beings are full of needs & wants. And these needs will lead to their?
 Job
 Behavior
 Attitude
 Motivation
153. The person will try for the complex level need when his ______________ is satisfied.
 Basic need
 family
 Income
 Job
154. In _______the needs are arranged in an order as per their importance (basic to complex).
 Maslow need Theory
 Herzberg theory
 Satisfaction theory
 Mayo theory
155. The individuality, humanness and mental health of the person will improve ___________ the
level of need he satisfied.
 less than
 Greater than
 at Per with
 None of the above
156. Salary, and basic working condition will come under _____________ Needs
 Safety
 Physiological need
 social need
 organizational
157. ______________ need improves the confidence level of an employee when satisfied.
 Social
 Safety
 Basic
 Esteem
158. Which of the following is not a part of hygiene factor of two factor theory?
 Company policy
 Administration
 responsibilities
 Interpersonal Relations
159. Responsibility, Advancement etc are example of
 Motivators
 hygiene factors
 improvement factors
 advance factors
160. The higher order needs specified by Maslow is considered as____________ as per Herzberg.
 Motivators
 hygiene factors
 improvement factors
 advance factors
161. Expectancy theory is a theory comes under ___________ theory
 Process
 Content
 Attribution
 Perception
162. Organizational________is the systematic process by which an organization brings a new
employee into its culture.
 Socialization
 Symbols
 Leadership

Stress
163. Cultural________are words, gestures and pictures or other physical objects that carry a
particular meaning with the culture.
 Socialization
 Symbols
 Leadership

Stress
164. ________ in one form of dominance, in which the followers more or less willingly accept
direction and control by another person.
 Socialization
 Symbols
 Leadership

Stress
165. A non-specific response of the body to a situation is known as ________.
 Socialization
 Symbols
 Leadership

Stress
166. T.P.M stands for total________management.




productivity
symbols
Supportive
Benevolent
167. The most superficial level of organizational culture consists of________.




productivity
symbols
Supportive
Benevolent
168. An organization engaged in manufacturing of chemicals has a safety committee comprising of
shop floor members. It is an indication of a ________ type of organization.




productivity
symbols
Supportive
Benevolent
169. When an autocratic leader chooses to give rewards to his employees, then his style becomes
________-autocratic style.




productivity
symbols
Supportive
Benevolent
170. The ________ stressors relate to the personal health and family life of an individual.




Personal
fatigue
Interrupter
Leadership
171. One of the factors causing decrement in work is ________.




Personal
fatigue
Interrupter
Leadership
172. A person who is in the habit of whispering something or the other to his neighbour while in a
meeting is said to be an ________.
 Personal
 fatigue
 Interrupter
 Leadership
173. Manager's role changed from that of a leader to that of partner in a ________ type of organization.
 Personal
 fatigue
 Collegial
 Leadership
174. The ability and willingness of group members to set goals and work towards their
accomplishment is known as ________.
 Personal
 fatigue
 group maturation
 Leadership
175. In older days employees were referred to as ________




Hands
Distress
Motivation
Frederick W. Taylor
176. It is observed that ________has an adverse impact on executive efficiency in the organizations.
 Hands
 Distress
 Motivation
 Frederick W. Taylor
177. According to Vroom's theory, ________ is the result of multiplication of valence and expectancy.
 Hands
 Distress
 Motivation
 Frederick W. Taylor
178. ________came up with "Scientific Management" and created the interest in the worker and the
supervisor.
 Hands
 Distress
 Motivation
 Frederick W. Taylor
179. ________has stated twelve key casual factors that shape a company's culture.




David Drennan
Lateral
Distress
Shock
180. ________ communication is useful for flatter organizational structure.
 David Drennan
 Lateral
 Distress
 Shock
181. ________ is caused because of the modern life and anxiety to cope with them.
 David Drennan
 Lateral
 Distress
 Shock
182. The first stage of alarm reaction includes an initial ________ phase, in which the resistance is
lowered.
 David Drennan
 Lateral
 Distress
 Shock
183. Colour scheme is ________ to the eyes, thereby affecting productivity.




soothing
Technical
Encouraging
Norms
184. The ________ skills relate to a person's knowledge and ability in any organizational functional
area.
 soothing
 Technical
 Encouraging
 Norms
185. Being friendly and responsive to others refers to the ________ role related to relationship
management.
 soothing
 Technical
 Encouraging
 Norms
186. ________ are the rules of pattern and behaviour that are expected from all team members.
 soothing
 Technical
 Encouraging
 Norms
187. The formation of specific goals, feedback on progress towards the goals and reinforcement of
desired behavior all stimulate ________.




Motivation
Grapevine
Psychosomatic
Autocratic
188. The informal system of communication network system in an organization is known as ________.
 Motivation
 Grapevine
 Psychosomatic
 Autocratic
189. Sleep disturbance, bowel irritation and back ache are some of the ________ symptoms of stress.
 Motivation
 Grapevine
 Psychosomatic
 Autocratic
190. Frequent absenteeism of manager who talks about punctuality to his subordinate is a way of
________ behaviour.
 Motivation
 Grapevine
 Psychosomatic
 Autocratic
191. The ________ needs have a tendency of recurrence.



Physiological
Growth
Initiating structure

contractual
192. As per Alderfer's theory, the ________ needs are concerned with an individual's intrinsic desire
for personal development.
 Physiological
 Growth
 Initiating structure
 contractual
193. The two dimensions of leadership which emerged from the Leader Behavior Description
Questionnaire were 'consideration' and '________'.




Physiological
Growth
Initiating structure
contractual
194. In a market culture, the relationship between an individual and the organization is________.




Physiological
Growth
Initiating structure
contractual
195. Taking a 'straw vote', i.e.asking if the group is nearing a decision reflects the ________ role.
 Consensus testing
 Semantics
 Hygiene
 Human dignity
196. The special meaning assigned to words is called ________.
 Consensus testing
 Semantics
 Hygiene
 Human dignity
197. Those factors which are capable to inhibit performance by their absence but any addition in them
does not increase efficiency, are known as ________ factors.
 Consensus testing
 Semantics
 Hygiene
 Human dignity
198. As per the fundamental concepts of Organizationl Behaviour ________ states that every person in
an organization should be respected.
 Consensus testing
 Semantics
 Hygiene
 Human dignity
199. The multinationals which come on the Indian scene enjoy superior resources in terms
of________technology as well as market network.
 money
 Business leaders
 Channel
 Retired
200. According to Peter F.Drucker, the basic and scarcest resource of any business enterprise is
________.
 money
 Business leaders
 Channel
 Retired
QUESTION NO.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
ANSWER
A
C
B
C
C
D
C
C
C
C
B
A
C
D
D
B
A
D
D
B
B
D
C
A
C
D
D
A
D
A
C
A
A
B
A
B
C
D
D
C
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
B
A
C
A
D
C
A
B
A
B
B
A
D
D
C
B
C
C
A
B
A
D
A
B
D
D
C
C
C
B
A
B
D
B
D
A
C
C
A
A
C
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
A
B
C
D
A
B
C
C
D
B
B
A
A
C
D
A
C
B
D
C
C
A
C
C
B
A
C
A
B
C
A
C
C
B
D
A
B
C
D
D
A
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
D
A
B
B
C
D
C
C
C
B
B
B
C
C
C
C
C
B
A
A
C
A
C
C
B
B
D
C
A
B
A
A
C
B
D
C
A
A
A
A
B
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
C
D
A
B
C
D
A
B
C
C
C
A
B
C
D
A
B
C
D
A
B
C
D
A
B
C
D
A
B
C
D
A
B
C
D
A
B