Online Doctor Appointment Project Database Project Report Group-04 Report submitted 27 March, 2022 A project submitted to Dr. Rudra Pratap Deb Nath, Associate Professor, Department of Computer Science and Engineering, Chittagong University (CU) in partial fulfillment of the requirements for the Database Systems Lab course. The project is not submitted to any other organization at the same time. Table 1: Details of Group-04 Roll Id 18701031 18707044 18701047 18701049 10701054 10701061 Name Azizul Karim Tanveer Ahmed Mosharrof Hossain Nurul Mostafa Rahat Sahim Salem Shah Tareq Ahmed Sigature Azizul Tanveer Naiem Rahat Sahim Tareq 1 Date Supervisor Approval 24-03-2022 24-03-2022 24-03-2022 24-03-2022 24-03-2022 24-03-2022 Contents 1 Introduction 1.1 Background and Motivation . 1.2 Problem Statement . . . . . . 1.3 System Definition . . . . . . . 1.4 System Development Process 1.5 Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Project Management 5 5 5 6 6 7 8 3 Requirement Gathering and analysis 3.1 Establishing Project Goals and Objectives . . . . . . 3.2 Identifying Stack-holders . . . . . . . . . . . . . . . . 3.3 System Study . . . . . . . . . . . . . . . . . . . . . . 3.4 Eliciting Requirements from Stack-holders . . . . . . 3.5 System Analysis and Requirements Specifications . . 3.5.1 User Requirement . . . . . . . . . . . . . . . . 3.5.2 Functional and Non Functional Requirements 3.5.3 System Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 10 10 10 11 11 11 11 12 4 Conceptual Modelling 14 5 Logical Modelling 16 6 Normalization 18 7 System Architecture 23 8 Implementation 28 9 Validation 30 9.1 User Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 9.1.1 Manual for Patient . . . . . . . . . . . . . . . . . . . . 30 9.1.2 Manual for Doctor . . . . . . . . . . . . . . . . . . . . 30 10 Software Deployment 31 11 Conclusion and Future Work 32 12 Bibliography 33 2 List of Figures 1 2 3 4 5 6 7 8 9 10 11 12 13 14 System Deployment Process . . . . . . . . Work Updates in Trello . . . . . . . . . . . Doctor Appointment System E-R Diagram Department Relation . . . . . . . . . . . . Doctor Relation . . . . . . . . . . . . . . . Patient Relation . . . . . . . . . . . . . . . Appointment Relation . . . . . . . . . . . System Architecture . . . . . . . . . . . . Doctor Login . . . . . . . . . . . . . . . . Doctor’s Scheduling Interface . . . . . . . Patient Registration Interface . . . . . . . Doctor Admin Interface . . . . . . . . . . Appointment Update Interface . . . . . . . Clinic Admin Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 9 14 19 19 20 21 23 24 24 25 26 26 27 Details of Group-04 . . . . . . . . . . . . . . . . . . . . . . . . 1 List of Tables 1 Listings 1 2 3 4 5 6 Create Patient Table . . . . . . . . . . . . . . . . . . To Project Doctors and their Respective Departments To see All Departments Name . . . . . . . . . . . . . Insert into Patient Table . . . . . . . . . . . . . . . . Insert into appointment Table . . . . . . . . . . . . . To see serial of doctor 1011 in his available day. . . . 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 28 28 28 28 29 Abstract With the rapid development of technology, many manual systems have been replaced by computerized systems all over the world as well as in our country.In this case, we will create a quick and smooth appointment system between doctors and patients. In the conventional appointment system, patients have to stand in line at the hospitals or doctor’s chambers to make an appointment, where patients waste much time and do not even get an appointment on the desired day. At present most of the people in Bangladesh are connected through internet. So, through the internet, if people want to get connected to their preferred doctors, a nexus might be needed. We have planned to build a website to get an appointment for that motive. Our system could assist people to get instant help without wasting time and effort even they will get this service from home and overseas. By using this system, people can quickly learn about the timing of the doctor’s counseling period and make their meeting on every occasion they want. The properly categorized listing will make people more comfortable browsing their anticipated doctors. 4 1 Introduction In our daily life, we are facing numerous problems. Sickness is one of the most commonplace troubles in a person’s life. If anybody is ill and wants to visit a doctor for checkup, he needs to go to the hospital and wait till the doctor is available. Suppose the doctor cancels the appointment for some emergency reason after getting the appointment. In that case, the patient will not know about the cancellation of the appointment until he goes to the clinic. So, it is crucial to have a session with the doctors whenever we are infected with various diseases. As the internet is now available for every person, anyone can use the online appointment system to overcome such problems and inconvenience for the patients. The vision of this task is to create a doctor-patient managing system to help patients book doctor appointments and fulfil their prospects. In this system, doctors are allowed to control their booking slots, and patients can make their appointment to book empty spaces, too. that is the reservation system for counselling with the aid of patients’ names. This system manages different varieties of doctors simultaneously, and patients can choose their anticipated one for booking. This project aims to develop a database application system with the aid of making use of the theories, methodologies, tools, and technologies we learned in CSE 413. 1.1 Background and Motivation As patients, we face many difficulties when we want to get an appointment for a doctor in their chambers or hospitals. The patient needs to visit their chambers or hospital to get an appointment, but it is a prolonged method and wastes patients’ time. Sometimes patients visit a doctor’s chamber for a health check, but the doctor is not available for various reasons. It is the only way to know whether the doctor is available or not when the patient visits their places. It harasses patients a lot. Our motivation is that if we want to have an option to get this appointment quickly, that can be more precious. So, we have planned to implement a web-based doctor appointment system. 1.2 Problem Statement The primary aim of the ”Online Doctor Appointment System” is to make a clean interface for patients who will apply for a doctor appointment. Additionally, he or she can check the doctor’s availability and presents their feedbacks on which doctor treats them. 5 1.3 System Definition An online doctor appointment system is managed by a computerized method that allows patients to book an appointment from their places via the internet-enabled device at any time and give them their doctor’s table and save patient’s details digitally 1.4 System Development Process We are using the waterfall model to develop our system. The waterfall model is a classical version utilized in the system improvement life cycle to create a system with a linear and sequential approach. It is called waterfall because the model develops systematically from one phase to another in a downward style. This model is split into different levels, and the output of Figure 1: System Deployment Process one segment is used as the input of the following section. Each segment has to be completed before the following phase starts, and there is no overlapping of the phases. Requirement Gathering and analysis: All possible requirements of the 6 system to be developed are captured in this phase and document in a requirement specification doc. Database Modeling: A database model shows the logical structure of a database, including the relationships and constraints that determine how data can be stored and accessed. Individual database models are designed based on the rules and concepts of whichever broader data model the designers adopt. System Architecture: The requirement specifications from first phase are studied in this phase and system design is prepared. System design helps in specifying hardware and system requirements and also helps in defining overall system architecture. Implementation: With inputs from system design, the system is first developed in small programs called units, which are integrated in the next phase. Each unit is developed and tested for its functionality which is referred to as unit testing. Validation: Validation is the documented process of demonstrating that a system or process meets a defined set of requirements. There are a common set of validation documents used to provide this evidence.[1] 1.5 Organization We developed a web-based system that’s an online doctor appointment system. We have designed our workflow follows by above: Section 1 offers an overview of the project. Section 2 describes how the project and the resources are managed, Section 3 briefs how to acquire resources and its analysis. Section 4 indicates our system E-R diagram where illustrates how to locate the entity types, relationships, and attributes. Section 5 offers the logical model of our system where we convert our E-R diagram to the relational model. Section 6 has the details of our database normalization up to 3NF. Section 7 shows our system architecture how each structure communicates, and Section 8 indicates the implementation of our database. Section 9 contains the user satisfaction with our product and system user manual. Section 10 describes a way to install and configure our system so that a nontechnical person can use our system. In the end, the belief and the hints to the future work are mentioned in Section 11. 7 2 Project Management In brief, the project ”Online Doctor’s Appointment” is a web app designed to focus on the problem of patients making appointments quickly and saving their time by getting the proper schedule. To manage and gather the assets of the whole project, we go through a technique referred to as SCRUM. Scrum is a methodology that uses an iterative and incremental approach to develop software. Throughout the project’s lifecycle, Scrum is designed to provide value to the customer in an adaptive, fast, flexible, and effective manner. [2] Our SCRUM master, Azizul Karim Prithibi, came up with a concept to make the doctor’s appointment system more fluent and less complex. SCRUM master created a SCRUM team consisting of 6 participants, including him. SCRUM crew individuals are Azizul Karim, Sahim Salem, Tanveer Ahmed, Nurul Mostafa Rahat, Shah Tareq Ahmed, and Mosharrof Hossain. Here we took a 2 months sprint to satisfy the project. Furthermore, the SCRUM master arranged an online meeting every two days.We divided into two teams firstly, team frontend and team backend. The frontend group includes Azizul Karim, Nurul Mostafa, Mosharrof Hossain. This crew accumulated our designing resources from W3 schools, BootStrap and designed the frontend with HTML, CSS, js, bootstrap, and so on. the second group, along with Azizul Karim, Tanveer Ahmed, Shaim Salem, Shah Tareq Ahmed of the backend portion has designed sources from MySql, PHPMyAdmin, and many others. Zoom software has been used to arrange the SCRUM meeting as a tool. Besides, Trello has a beautiful use of updating the entirety after the SCRUM meetings which we have included below as a screenshot. All of the frontend and backend codes are stored in GitHub. 8 Figure 2: Work Updates in Trello 9 3 Requirement Gathering and analysis This chapter describes how we collect requirements, study and analyse system. To be able to accumulate requirements, we have to go through the following processes[3]; 3.1 Establishing Project Goals and Objectives In order to collect required data of a structured appointment system, we set up project goals and project objectives at first. The goals of our project are following: i. To create a web-based online doctor appointment. ii. To manage doctor’s profile related data. iii. To manage patient-related information. iv. To store patient’s records in an organized and secured way for further use. v. To overcome inconvenience or drawbacks of manual doctor appointment system. 3.2 Identifying Stack-holders The following are the stack-holders of Doctor Appointment system: i. Doctors ii. Patients iii. Users iv. System Administrators v. Medical record department 3.3 System Study This Section describes how we conduct system study to collect feasible system requirements. We carried out the system study on patients, doctors, and many departments of hospital. The main motive of the study was to find out how we carried out patients’ information recording process. The 10 system currently utilized in patients, doctors, and hospitals is entirely manuals. When a patient requests all information be recorded manually from the appointment, and the system is very time-consuming and hesitating from the facts; doctor availability, and right time maintenance of the doctor appointment. 3.4 Eliciting Requirements from Stack-holders Throughout this section, we have to go through numerous cycles of elicitation, documentation, and evaluations. To obtain a functional specification, we have to undergo numerous confirmations, even though we can not reach to all stack-holders; we have found out difficulties of manual appointment system from patients, doctors, and, additionally, analyzed the existing online doctor appointment system. 3.5 System Analysis and Requirements Specifications During the system study segment, we have classified the requirements of the online doctor appointment system into user requirements, system requirements and functional and non-functional requirements. After analyzing the collected information, we formulated several requirements, particularly user requirements and system hardware software attributes. We grouped this information into user requirement, functional and non-functional requirement, and system requirement. 3.5.1 User Requirement During data collection, we investigated and found out how the current system operates and attempted to find out which problems are faced and how they can be solved. The users describe some of the primary requirements of the system, which include the search for patients, updating the record, doctor information file, and viewing all styles of reviews. 3.5.2 Functional and Non Functional Requirements We have planned to add an online payment system to collect doctor’s visiting fees in the future. For this consequence, we will append the acceptance of submissions in the form of the raw patient which will perform financial analysis to authenticate the system’s user. Furthermore, non-useful requirements include the following; The system must verify to validate user’s input, and the user must be notified in case of errors detected in the database. 11 3.5.3 System Requirement This Section describes the hardware components and software requirements needed for effective and efficient running of the system. Hardware Requirements SL Hardware Minimum System Requirement 1 Processor 2.4 GHz speed 2 Memory 2 GB RAM 3 Disk Space 500 GB Processor Software Requirements SL Software Minimum System Requirement 1 Operating System Windows Server 2012,Windows10 2 Database Management System MySQL 3 Runtime Environment phpMyAdmin 12 Documenting Requirements After going through all of these processes mentioned above, we have found the following requirements; Entity Type Attributes Doctor doctor id, doctor email etc. doctor name, Has Patient patient id, patient age etc. patient name, Take Appointment appointment id, appointment date etc. 13 Relationships Check 4 Conceptual Modelling The primary stage of the database design process is conceptual design. The output of this process is a conceptual statistical model that describes the principle records entities, attributes, relationships, and constraints of a given problem area. This design is descriptive and narrative in shape. In the case of conceptual modeling, we first need to specify the fundamental components like entity types, relationships types, and attributes related to them which is done in the Requirement Gathering Section. Our conceptual data model involves: i. Entity sets real-world objects that are our essential information factors. ii. Relationship sets among entity types. iii. Attributes related to entity and relationship sets. Figure 3: Doctor Appointment System E-R Diagram 14 We list the entity sets and their attributes below, with primary keys underlined by revisiting the requirements gathering and analysis phase. 1. Department ( department id, department name, department location) 2. Doctor ( doctor id, doctor name, doctor email id, doctor phone no) 3. Doctor Availability ( available day, available time, maximum appointment capacity) 4. Appointment ( appointment id, appointment date, appointment status) 5. Patient ( patient id, patient name, patient age,patient sex, patient phone no) 15 5 Logical Modelling A logical data model (LDM) describes data elements in detail and is used to develop visual understandings of data entities, attributes, keys, and relationships[4]. This kind of model is uniquely independent of a specific database to establish a foundational structure for the components of the semantic layer in data management systems. ER Model to Relational Schema: 1. Create a table for each entity. 2. Entity’s attributes should become fields of tables with their respective data types. 3. Declare primary key. 4. In the case of a one-to-one relationship, we add the primary key of either side to another side as a foreign key. 5. In the case of a one-to-many relationship, we add the primary key of the one side to the many sides as a foreign key. 6. Create a table for a relationship if there is a many-to-many relationship. 7. Add the primary keys of all participating Entities as fields of the table with their respective data types. 8. If a relationship has any attribute, add each attribute as a table field. 9. Declare a primary key composing all the primary keys of participating entities. 10. Declare all foreign key constraints. In our database, there is a one-to-many relationship between Doctor and Department. Hence, adding the primary key of Department (department id) to Doctor as a foreign key: a. Department(department id, department name, department location) b. Doctor(doctor id, doctor name, doctor email id, doctor phone no) There is a one-to-many relation between Doctor and Doctor Availability. Adding primary key of Doctor(doctor id) to Doctor Availability as a foreign key: 16 a. Doctor Availability( available day, available time, maximum appointment capacity) There is a one-to-many relation between Patient and Appointment. Adding primary key of Patient( patient id) to Appointment as a foreign key: a. Appointment(appointment id, appointment date) b. Patient(patient id, patient name, patient age, patient sex, patient phone no) There is a one-to-many relation between Doctor and Appointment. In this relationship primary key of doctor (doctor id) acts as a foreign key of Appointment. 17 6 Normalization Normalization is the process of minimizing redundancy from a relation or set of relations. Redundancy in relation may cause insertion, deletion, and update anomalies. So, it helps to minimize the redundancy in relations. Normal forms are used to eliminate or reduce redundancy in database tables. 1NF (First Normal Form) Rule: If a relation contains a composite or multi-valued attribute, it violates the first normal form or the relation is in first normal form if it does not contain any composite or multi-valued attribute. A relation is in first normal form if every attribute in that relation is singled valued attribute 2NF (Second Normal Form) Rule: To be in second normal form, a relation must be in first normal form and relation must not contain any partial dependency and all non-prime attribute in relation is fully functionally dependent on each of the candidate key. A relation is in 2NF if it has No Partial Dependency, i.e., no non-prime attribute (attributes which are not part of any candidate key) is dependent on any proper subset of any candidate key of the table. 3NF (Third normal form) Rule: A relation is in third normal form if there is no transitive dependency for non-prime attributes as well as it is in second normal form and non-prime attributes must not determine other attributes.[5] A relation is in 3NF if at least one of the following conditions holds in every non-trivial function dependency X→Y i. X is a super key. ii. Y is a prime attribute (each element of Y is part of some candidate key). At first, we have to check each of the relations whether they are on 3NF or not. If anyone of them is not in 3NF, we will decompose it so that it will in 3NF. 1. Department: (department id, department name, department location) Functional Dependencies: department id →{department name, department location} Finding Candidate key: Closure of {department id} = {department name, department location} As, {department id} can uniquely identify all the attributes, it can be referred as Super Key. And proper subset of this attribute is not super key , so it is also a Candidate Key. Candidate key: {department id} 18 Figure 4: Department Relation Prime Attribute: {department id} Non-prime attributes: {department name, department location} 1NF: It satisfies 1NF as domains of all of the attributes are atomic. 2NF: There is no functional dependency as the proper subset of the candidate keys don’t uniquely identify any of the non-prime attributes. 3NF: Since department id is a super key of the relation, it satisfies 3NF also. Hence, relation Department is in 3rd Normal Form. 2. Doctor ( doctor id, doctor name, doctor email id, doctor phone no ) Figure 5: Doctor Relation 19 Functional Dependencies: {doctor id} → {doctor name, doctor email id, doctor phone no} {doctor email id} → {doctor id} {doctor phone no} → {doctor id} Finding Candidate keys: Closure of {doctor id} = {doctor name, doctor email id, doctor phone no} doctor id is both candidate key and super key. Closure of {doctor email id} = {doctor id, doctor name, doctor phone no} doctor email id is also both candidate key and super key. Closure of {doctor phone no} = {doctor id, doctor name, doctor email id,} doctor phone no is also both candidate key and super key . Candidate keys:{doctor id}, {doctor email id}, {doctor phone no} Prime Attributes: {doctor id, doctor email id, doctor phone no} Non-prime-attributes: {doctor name} 1NF: All of them satisfy 1NF as domains of all of the attributes are atomic. 2NF: Since all of the non-prime attributes are fully functionally dependent on each candidate key and there is no partial dependency on any of this functional dependencies, relation Doctor satisfies 2NF. 3NF: Right side of these FDs are doctor id, doctor email id, and doctor phone no. Each of which are super keys. Hence, These FDs satisfy 3NF. Thus, relation Doctor is in 3rd Normal Form. 3.Patient (patient id, patient name, patient age, patient phone no, patient sex) Figure 6: Patient Relation 20 Functional Dependencies: {patient id} → {patient name, patient age, patient phone no, patient sex} {patient phone no} → {patient id} Finding Candidate keys: Closure of {patient id} = {patient name, patient age, patient phone no, patient sex} Hence, patient id is both candidate key and super key. And closure of {patient phone no} → {patient id, patient name, patient age, patient sex} Thus, phone no is also both super key and candidate key. Candidate keys: {patient id}, {patient phone no} Prime Attributes: {patient id, patient phone no} Non-prime-attributes: {patient name, patient age, patient sex} 1NF: All of them satisfy 1NF as domains of all of the attributes are atomic. 2NF: Since all of the non-prime attributes are fully functionally dependent on each candidate key and there is no partial dependency on any of this functional dependencies, relation Patient satisfies 2NF. 3NF: Right side of these FDs are patient id, and patient phone no. Each of which are super keys. Hence, These FDs satisfy 3NF. Thus, relation Patient is in 3rd Normal Form. 4. Appointment (appointment id, appointment date) Figure 7: Appointment Relation 21 Functional Dependencies: {appointment id} → {appointment date} Finding Candidate keys: Closure of {appointment id} → {appointment date} Hence, appointment id is both a super key and a candidate key. Candidate key: {appointment id} Prime Attribute: {appointment id} Non-prime-attribute: {appointment date} 1NF: It satisfies 1NF as domains of all of the attributes are atomic 2NF: There is no functional dependency as the proper subset of the candidate keys don’t uniquely identify any of the non-prime attributes. 3NF: Since appointment id is a super key of the relation, it satisfies 3NF also. Hence, relation Appointment is in 3rd Normal Form. 22 7 System Architecture A system architecture diagram is the distribution of the functional correspondences. These are formal elements, the embodiment of concepts and information. Architecture defines the relations between elements, amongst features, and the surrounding elements[6]. Figure 8: System Architecture In our Advanced Clinic’s Doctors Appointment Management System , there are in total 6 interface. Each of them are described below; 23 Doctor’s login: In this interface, doctor can login using e mail, doctor id, password and can go to doctor’s admin interface Figure 9: Doctor Login Doctor’s Scheduling: Doctor can set schedule for his/her patient for next days. Figure 10: Doctor’s Scheduling Interface 24 Patient Registration: Patient can register by giving information about patient name, age, gender, mobile-number, choosing doctor and suitable date to take appointment or login(if old patient) by giving patient ID, choosing doctor and suitable date. After login they can see their updates of appointment only for that doctor who he/she have chosen as a doctor. Figure 11: Patient Registration Interface 25 Doctor’s Admin: In this interface, doctor can watch his recent schedule along with details of recent schedule’s patient. Also can go to doctor’s scheduling interface. Figure 12: Doctor Admin Interface Appointment updates: Patient can watch their updates by giving patient id for all doctors he/she have appointments with or past schedule of doctors whom he/she have already visited . Figure 13: Appointment Update Interface 26 Clinic Admin: Can delete existing doctor, department or add new doctor, department. Figure 14: Clinic Admin Interface 27 8 Implementation Listing 6 shows an SQL query. 1 2 3 4 5 6 7 8 9 10 11 CREATE TABLE Patient ( Patient_ID VARCHAR (20) NOT NULL , Patient_Name VARCHAR (20) NOT NULL , Patient_Email_ID VARCHAR (20) NOT NULL , Patient_Phone VARCHAR (20) NOT NULL , Patient_Address VARCHAR (20) NOT NULL , Patient_Age INT NOT NULL , Patient_Sex VARCHAR (20) NOT NULL , PRIMARY KEY ( Patient_ID ) ); Listing 1: Create Patient Table 1 2 3 SELECT Do . Doctor_Name , DE . Department_Name FROM doctor AS Do JOIN department AS DE WHERE Do . Department_ID = DE . Department_ID ; Listing 2: To Project Doctors and their Respective Departments 1 2 SELECT Department_Name FROM department ; Listing 3: To see All Departments Name 1 2 INSERT INTO patient ( Patient_ID , Patient_Name , Patient_Phone , Patient_Age , Patient_Sex ) VALUES ( ’ $patient_id ’ , ’ $name ’ , ’ $mobile ’ , ’ $age ’ , ’ $ g e n d e r ); Listing 4: Insert into Patient Table 1 2 INSERT INTO appointment ( Appointment_ID , Appointment_Date , Patient_ID , Doctor_ID ) VALUES ( ’ $appointment_id ’ , ’ $date ’ , ’ $patient_id ’ , ’ $ d o c t o r _ i d ); Listing 5: Insert into appointment Table 28 1 2 3 4 5 6 7 8 9 10 SELECT t1 . Patient_Name , t1 . Patient_Phone , t1 . Patient_Age , t1 . Patient_Sex , t2 . Appointment_Date , t4 . Available_Time as Time FROM patient as t1 JOIN appointment as t2 ON t1 . Patient_ID = t2 . Patient_ID JOIN doctor as t3 ON t2 . Doctor_id = t3 . Doctor_id JOIN doctor_availability as t4 ON t3 . Doctor_id = t4 . Doctor_id AND t2 . Appointment_Date = t4 . Available_Day WHERE t2 . Doctor_id = ’ 1011 ’ AND t2 . Appointment_Date = ’ $ d a y ; Listing 6: To see serial of doctor 1011 in his available day. 29 9 Validation Our system saves money and time for patients. Our current medical system is a mess up. People come from a different city area, facing colossal traffic jams, anticipate a doctor for hours, and if the medical doctor is absent frequently, they do not get the notification. So it becomes a loss of time, cost in colossal capacity. Our application provides a better answer of keep times and price. Our application has a better notification system, which gives patients an appointment time. If the doctor does not come on the scheduled date, it will notify the in-person patient and the website. 9.1 User Manual Our application system is the simplest one. We said before that we had got stakeholders, doctors, and patients. So they may use our system simultaneously. 9.1.1 Manual for Patient i. They can select a doctor from the department or doctor list page. ii. Then they go to their selected doctor page. iii. From this page, they can see doctors, the latest three scheduled, and set an appointment with the doctor. iv. If the doctor’s schedule is occupied, our application suggests considering other doctors of the same department. v. If they can set an appointment, they go to the doctor’s respective appointment page. Where they can set an appointment through form fields. They can also show their appointment no. on their respective schedule. 9.1.2 Manual for Doctor i. They can go to their page directly or from their respective department’s web page. ii. They can log in to their admin page. iii. While the doctor goes to his respective admin web page, he can provide a new timetable, see older time tables, see the appointment tables of respective schedules, send notifications if needed, connect with the patient through chatbot(conceptual). 30 10 Software Deployment Our web application can be hosted on a hosting site like Netlify, Heroku. The hosting site will give us an address. We will use the address for our application, and it will provide doctor’s visiting cards, prescriptions, billboards, diagnostic report cover, social media page/groups. Patients will discover this web address in this way. They need only type/copy-paste the address to their internet-connected device’s browser. 31 11 Conclusion and Future Work At present, the number of patients is increasing tremendously, and it is becoming tough to get doctors’ services. In the most chambers or hospitals, appointments are manually taken to serve patients. However, patients have to wait in line for a long time to have an appointment. Again many times, if for some reason the doctor cancels the appointment, then the patient may not know it immediately. That is why the patients have to suffer from far and away. Not everyone knows exactly how many specialist doctors there are for a particular type of disease. Finding a specialist doctor is tricky, especially for those who live in rural areas. Through our project, patients can easily make an appointment with a specialist doctor without standing in any line. The patient does not have to come to a specific place at a specific time to make the doctor’s appointment, and he can take the schedule of his choice sitting at home. Patients’ phone numbers and emails will be stored in our database at appointment time. If the doctor cancels the schedule for any reason, the patient will be informed via mobile S.M.S and email. Even if the patient feels that he cannot come to the doctor for any reason, he can apply to cancel the appointment himself. Significance of the project: Our project is a database management system for making doctor’s appointments online. Our idea is that this project will have a very influential impact on our daily lives. In the manual appointment system, the patient has to talk to the receptionist or office staff face to face or on the telephone with the required documents. If the office staff is not available directly or by phone, the patient has to spend a long time in line or on the phone to make an appointment. Due to which much valuable time of the patient is wasted. With the online appointment system, the patient can make an appointment at any place of his choice. It is challenging for ordinary people, especially in rural areas, to come to the city and find a specialist doctor. In this case, he can easily arrange the specialist doctor’s appointment through any device with an internet connection, and then he can appear in the doctor’s chamber at the appointed time. Newly added doctors in the profession will increase their popularity with the people through this project and will be able to serve the patients efficiently. Near future, it’s going to be great easy for a massive number of patients and doctors. 32 12 Bibliography References [1] Definition of ’Waterfall Model’ (2021). https://economictimes. indiatimes.com/definition/waterfall-model. [2] Digite, What Is Scrum Methodology and Scrum Project Management (2021). https://www.digite.com/agile/scrum-methodology/. [3] Jama Software, What is requirements gathering? (2022). https://www.jamasoftware.com/requirements-management-guide/ requirements-gathering-and-management-processes/ what-is-requirements-gathering. [4] Techopedia, Logical Data Model (LDM) (2014). https://www. techopedia.com/definition/30599/logical-data-model-ldm#: %7E:text=A%20logical%20data%20model%20(LDM)%20provides% 20a%20detailed%20overview%20of,from%20the%20underlying% 20database%20technology.. [5] GeeksforGeeks, Introduction of Database Normalization (2021). https://www.geeksforgeeks.org/ introduction-of-database-normalization. [6] System Architecture Diagram: A Complete Tutorial — EdrawMax (2021). https://www.edrawsoft.com/article/ system-architecture-diagram.html. 33