Learner Assessment Pack
BSBLDR601
Lead and mange organisational change
Learner Assessment Pack
Precision Group (Australia)
Level 13, 269 Wickham St, Fortitude Valley 4006
Email: info@precisiongroup.com.au
Website: www.precisiongroup.com.au
© 2020 Precision Group (Australia)
BSBLDR601 - Lead and Manage organisational change (Release 1)
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Version Control & Document History
Date
Summary of modifications
Version
22 December
2020
Version 1 final produced following assessment validation.
1.0
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Learner Assessment Pack
Table of Contents
Assessment Delivery ............................................................................................................................... 5
Learner Information ................................................................................................................................ 6
Steps for Learners ................................................................................................................................... 8
Reasonable Adjustment .......................................................................................................................... 9
Resources Required for Assessment..................................................................................................... 10
Accessing Intranet Pages and External Links ........................................................................................ 12
Assessment Agreement ........................................................................................................................ 13
Assessment Tasks.................................................................................................................................. 15
Short Answer Questions ......................................................................................................... 17
Practical Assessment .............................................................................................................. 30
Workplace Project Assessment..................................................................................................... 31
Project Overview ....................................................................................................................... 31
Task 1: Conduct Meeting in Relation to Organisational Change .............................................. 33
Task 2: Develop Change Management Project Plan ................................................................. 35
Task 3: Develop Communication Plan....................................................................................... 37
Task 4: Arrange and Manage Communication Plan .................................................................. 38
Task 5: Identify Barriers to Change ........................................................................................... 39
Task 6: Implementation of Mitigation Plan .............................................................................. 40
Task 7: Modify Change Management Project Plan ................................................................... 41
Assessment Workbook Checklist .......................................................................................................... 43
Assessment Workbook Checklist............................................................................................. 44
Recording .............................................................................................................................................. 46
Record of Assessment ............................................................................................................ 47
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Learner Assessment Pack
Learner Assessment Pack
Assessment Delivery
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Learner Assessment Pack
Learner Information
This Learner Assessment Pack is designed for you to complete the assessment for BSBLDR601 - Lead
and manage organisational change (Release 1). It may refer to your own workplace/organisation, or
to a simulated business provided by your assessor.
The assessment tasks include Short Answer Questions where you need to demonstrate your
knowledge and understanding of the unit, and the Practical Assessment, where you need to
demonstrate your skills required in the unit. It is recommended that you complete the Practical
Assessments in your own workplace/organisation. If you don’t have access to a real workplace, you
can complete the assessment in a simulated environment where resources and conditions similar to
a workplace must be accessed. Ensure to discuss this with your assessor prior to commencing with the
assessment.
Each Learner Assessment Pack is made up of four parts:
Assessment Delivery
Learner Information
Steps for Learner
Assessment Agreement
Assessment Tasks
Assessment Tasks, including:
▪
Short Answer Questions
▪
Practical Assessment
Assessment Workbook Checklist
Assessment Workbook Checklist
Recording
Record of Assessment
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Learner Assessment Pack
Before you commence your assessment, ensure that you have a good knowledge of the subject, have
thoroughly read your Learner Resource, and clearly understand the assessment requirements and the
expectations of the industry to which the assessment is related.
Assessments are designed to be completed using your industry/organisation, but your Registered
Training Organisation (RTO) may assist you by contextualising the unit to be completed in a simulated
workplace environment.
You will be required to demonstrate knowledge and skills which must be observed directly by your
assessor. Where the observation task may be difficult for the assessor to directly observed, a video
recording of the practical observation task must be submitted as supplementary evidence. Verification
from at least one third-party signatory, and preferably two or more witnesses is required to confirm
your demonstration of these practical knowledge and skills. These witnesses would usually be your
current or recent supervisors, or your assessor.
The practical assessment tasks may be completed using your own workplace, a simulated
environment, or a mix of both, as instructed by your assessor. To contextualise this assessment to
your industry/organisation, you may be asked by your assessor to provide additional information
based on your industry/organisation.
Instructions are given for each task. If you have questions, or unclear how to proceed, consult with
your assessor.
Records of all aspects of the assessment must be kept in your Learner Assessment Pack
The record of assessment is a legal document and must be signed, dated, and a copy stored as
required by your Registered Training Organisation (RTO).
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Learner Assessment Pack
Steps for Learners
Your Learner Assessment Pack:
1. Upon receiving your Learner Assessment Pack, discuss with your assessor the expectations
and requirements of this assessment. You may also need to supply contact details of one or
two work referees who can confirm your skills in the industry.
Discuss with your assessor if you intend to undertake the practical assessment tasks based on
your employing organisation, in a simulated business, or in a mix of both.
2. Your Learner Assessment Pack is where you will get the task information. Complete each task
as instructed using either your own workplace, or using a simulated business, as discussed
with your assessor.
3. After you complete your assessment, gather and submit your evidence documents as detailed
in the task(s) in the timeframe agreed with your assessor.
Your assessor will advise you if there are any further steps for you to take to satisfactorily
complete this assessment.
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Reasonable Adjustment
Adapted Reasonable Adjustment in teaching, learning and assessment for learners with a disability November 2010 - Prepared by - Queensland VET Development Centre
Reasonable adjustment in VET is the term applied to modifying the learning environment or making
changes to the training delivered to assist a learner with a disability. A reasonable adjustment can be
as simple as changing classrooms to be closer to amenities or installing a particular type of software
on a computer for a person with vision impairment.
Why make a reasonable adjustment?
We make reasonable adjustments in VET to make sure that learners with a disability have:
▪
The same learning opportunities as learners without a disability, and
▪
The same opportunity to perform and complete assessments as those without a disability.
Reasonable adjustment applied to participation in teaching, learning and assessment activities can
include:
▪
Customising resources and assessment activities within the training package or accredited
course
▪
Modifying the presentation medium
▪
Learner support
▪
Use of assistive/adaptive technologies
▪
Making information accessible both before enrolment and during the course
▪
Monitoring the adjustments to ensure learners needs continue to be met
Assistive/Adaptive Technologies
Assistive/Adaptive technology means ‘software or hardware that has been specifically designed to
assist people with disabilities in carrying out daily activities’ (World Wide Web Consortium - W3C). It
includes screen readers, magnifiers, voice recognition software, alternative keyboards, devices for
grasping, visual alert systems, digital note-takers.
IMPORTANT:
Reasonable adjustment made for collecting learner assessment evidence must not impact on the
standard expected by the workplace, as expressed by the relevant unit(s) of competency. For
example, if the assessment were gathering evidence of the learner’s competency in writing,
allowing the learner to complete the assessment verbally would not be a valid assessment method.
The method of assessment used by any reasonable adjustment must still meet the competency
requirements.
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Learner Assessment Pack
Resources Required for Assessment.
To complete the Practical Assessment tasks, you will require access to:
▪
Computer with internet and email access and a working web browser
▪
Installed software: Word, Adobe Acrobat, Excel, cloud based technology
▪
A workplace, or a simulated workplace environment that will allow you access to:
o
o
Relevant information…
•
Resources for organisational change management
•
Context of information required
•
Organisational vision, mission and value statements
•
Performance statements
•
Strategic workforce plans
Workplace documentation relevant to organisational change
This can include:
o
•
Business and communication plans
•
Feedback surveys and forms
•
Meeting minutes
•
Reports
•
Service-level agreements (SLAs)
•
Organisational documents such as business plans, reports or similar, with
relevant objectives and practices about the organisation’s existing guide to
organisational change
•
Printed or online sources relevant to issues, practices, or requirements,
including government websites in relation to communication
People, including:
•
At least two relevant stakeholders
Relevant stakeholders can be individuals or groups directly impacted by the
organisational change you will implement. They must be involved throughout
the development, implementation and monitoring process.
•
At least two experts
Experts refers to individuals or groups who have knowledge and experience in
implementing the required change in organisation.
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•
At least two specialists
Specialists refers to subject matter specialists who have expertise over a
specific aspect of the business that is affected by your identified change.
•
Relevant manager
Relevant managers are the required personnel responsible with embedding
the change into the organisation
o
Opportunity to:
•
Develop, implement and evaluate a change management project plan
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Learner Assessment Pack
Accessing Intranet Pages and External Links
Workplace Simulation
Throughout this unit you will be required to access workplace documents such as policies and
procedures, HR forms, and various templates. You will need to access these as you move through
this unit of competence.
If you do not have access to these documents in your workplace, you can access Bounce Fitness, the
simulated business which has been created for these tasks.
You can find Bounce Fitness at this link: https://bouncev1.precisiongroup.com.au/
Login with the following details:
Username: mentorlearner
Password: mentor@123
Please note: The log in details ARE case sensitive. Be sure to input exactly what is written above.
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Assessment Agreement
Instructions:
Discuss and accomplish this section with your assessor before commencing then sign the
confirmation at the end of this Agreement.
Please tick at least one of the following for each section:
ü
Delivery Method
Classroom

Small Group

One-on-One

Online

Other (please describe)

Assessment Pathway (for Practical Assessment)
Learner’s Organisation (Pre-assessment meeting conducted)

Simulated Workplace Environment (Contextualised by RTO)

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Learner Assessment Pack
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the
conditions are typical of those in a working environment in this industry. This includes access to:
Workplace documentation and resources relevant to organisational change
management.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational
education and training legislation, frameworks and/or standards.
I confirm that the activities and assessment completed as part of this unit are my own work, and
comply with all relevant copyright and plagiarism rules.
I understand that if there is any doubt of the authenticity of any piece of my assessment, I can be
orally examined, and the signatory of evidence records may be contacted.
Learner’s name
Learner’s signature
Date
Assessor’s name
Assessor’s signature
Date
End of Assessment Agreement
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Learner Assessment Pack
Learner Assessment Pack
Assessment Tasks
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Learner Assessment Pack
Tasks
Complete all tasks in this assessment as instructed. If you have questions, consult with your assessor.
Contextualisation of Assessments by RTOs
Contextualisation is the process of modifying assessment tools to make learning more meaningful for
your learners and their employers.
Precision Group (Australia) recommends that your RTO contextualise the assessment tools to suit
particular industry requirements and specific organisational requirements before using them.
Contextualisation must retain the integrity of the assessment and the outcome of the unit of
competency.
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Learner Assessment Pack
Short Answer Questions
Question 1:
In the table below, identify one event and one trend that may impact on the achievement of the
organisational objective.
▪
Name an event for the objective
▪
Name a trend for the objective
▪
Explain how each event and trend affects the achievement of the objective
Objective 1:
Resolve all customer complaints submitted via all channels within 48 hours of filing
Event
Trend
Explanation of How Event Affects
Achievement of Objective
Explanation of How Trend Affects
Achievement of Objective
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Learner Assessment Pack
Question 2
When analysing and interpreting information about an organisation’s internal and external
environments, there are two tools that can be used as cost-benefit methods.
Complete each table below by:
▪
Defining what each letter signifies
▪
Providing a brief explanation of each signified letter
Definition
Explanation
Definition
Explanation
S
W
O
T
P
E
S
T
L
E
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Question 3
Answer the following questions regarding risks to organisational change.
Briefly explain each of the following requirements to assess risk
Requirements to assess Risk
Explanation
Likelihood
Consequence
Risk Rating
Priority Rating
Complete the table below:
▪
Identify two common barriers to change
▪
Identify at least one mitigation strategy for each barrier
▪
Explain how each mitigation strategy addressed barrier to change
Barriers to Change
Mitigation Strategies to
Address these Barriers
Explain of How Mitigation Strategy
Addresses Barrier to Change
a.
b.
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Learner Assessment Pack
Question 4
Read the following scenario about a Flower Delivery business
Rose acquired a Flower Delivery business almost a year ago. When Rose started, she had
established a vision for the existing business on expanding it by exceeding customer expectations.
It was successful and her business doubled in a short time. Customers were returning to “Blooms”
repeatedly and recommending friends and family. In the last three months, she has noticed a
decline in orders and regular customers not calling. She did implement a growth strategy for her
staff at this time which involved them contacting every customer, 24 hours after for their
feedback.
Some of her staff were positive about this but one was very resistant. Rose informed them all
they would just have to do it as it was a requirement of the job and as a team. Rose did hear a
comment about this staff member being abrupt with a customer. She is now wondering if this
could be impacting her decline in business Rose needs to take action to make a change and turn
her business around. Rose wants to improve communication and educate her staff about how
this benefits them and the customers.
•
Answer the following questions based on the Communication Plan
•
Complete the Communication Plan, briefly answering the components in relation to the
scenario.
a. Identify at least two possible experts Rose can consult to improve her staff training
a.
b.
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Communication Plan
Components
Explanation
a. Communication strategy
b. Target Audience
c. Personnel Responsible
d. Key Message
e. Communication method
to be used
f.
Frequency
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Question 5
Complete the table below by explaining each requirements of an education plan.
Training Need Analysis
Components
a. Training Strategy
b. Target Audience
c. Facilitator
d. Expected Timeframe
e. Expected Outcome
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Explanation
Learner Assessment Pack
Question 6
Complete the table below by providing by doing the following:
▪
Identify the eight steps of Kotter’s 8-Step Change Process
▪
Briefly explain how each step can be implemented in a workplace
Kotter’s 8-Step Change
Management Process
Explanation of How Each Step if Implemented in a
Workplace
a.
b.
c.
d.
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e.
f.
g.
h.
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Question 7
The DREC curve is change cycle that described the four stages individuals go through as they adjust
to an organisational change.
Complete the table below. To do this you must:
▪
Identify the four stages of the DREC curve
▪
Using your own words, briefly explain what a change leader must do during each stage of
the DREC curve
Stages of DREC Curve
Explanation of How Each Step if Implemented in a
Workplace
a.
b.
c.
d.
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Question 8
Identify two strategies for embedding change within an organisation. Provide an explanation for
each of the identified strategies.
Strategies for Embedding Change
a.
b.
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Explanation
Learner Assessment Pack
Question 9
Read the following scenarios and answer the questions that follow
Scenario 1
Bounce Fitness is attempting to set up feedback sessions to get the insight of employees regarding
the organisational change they will be undertaking. This is the first time the employees are being
given an opportunity for feedback, since Bounce Fitness usually employs one-way communication
between management and employees.
Complete the table by doing the following:
i.
Identify the change strategy being implemented
ii.
Identify one organisational behaviour that would affect the application of the following
change strategy
iii.
Briefly explain how the identified organisational behaviour impacts the application of
the change strategy
Change Strategy
Organisational
Behaviour
Impact of Organisational Behaviour on Change Strategy
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Learner Assessment Pack
Scenario 2
Bounce Fitness is adapting a new application for its Point of Sales system. It’s a new application
developed to ensure smoother transaction using a cloud system. However, the new application
has also enticed numerous fitness centres. Due to the high demand, the current developers are
having a hard time sustaining server for the application.
Complete the table by doing the following:
i.
Identify the change strategy being implemented
ii.
Identify one external environment factor that would affect the implementation of the
identified change strategy
iii.
Briefly explain how the external environment factor impacts the application of the
change strategy
Change Strategy
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External
Environment
Factor
Impact of External Environment on Change Strategy
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Learner Assessment Pack
Question 10
In your own words, describe each of the following components of a change management project
plan.
Change Management Project Plan
Components
Description
a. Scope
b. Roles and Responsibilities
c. Communication Strategy
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Learner Assessment Pack
Practical Assessment
The Practical Assessment is a set of tasks that must be completed in a workplace, or in an
environment with conditions similar to that of a real workplace.
To be assessed for this unit of competency, you must demonstrate the ability to complete the
tasks outlined in the elements, performance criteria and foundation skills of this unit, including
evidence of the ability to use your skills and knowledge to develop and implement a Change
Management Project Plan to lead and manage organisational change.
The Practical Assessments in this workbook include:
1. Workplace Project Assessment
A series of written practical tests assessing the learner’s practical knowledge and skills
underpinning of the unit of competency. This includes the learner completing workplace
documents or similar as evidence of competent performance.
2. Workplace Practical Observation
A set of assessment tasks where the learner must demonstrate practical skills relevant to
the unit of competency. These skills are to be demonstrated while being observed by the
assessor.
IMPORTANT!
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▪
All signatures/initials in your submissions, including yours, must be handwritten and
dated. Submissions with signatures/initials must be scanned.
▪
The supervisor/observer who completes and signs your evidence submissions must
provide their real name, contact number, and email address for your assessor’s reference.
▪
Should you encounter issue or concerns regarding your assessment, contact your
assessor.
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Learner Assessment Pack
Workplace Project Assessment
Project Overview
This workplace project assessment requires you to develop and implement a Change
Management Project Plan to lead and manage organisational change.
This assessment is divided into seven project tasks:
▪
Task 1: Conduct Meeting in Relation to Organisational Change
▪
Task 2: Develop Change Management Project Plan
▪
Task 3: Develop Communication Plan
▪
Task 4: Arrange and Manage Communication Plan
▪
Task 5: Identifying Barriers to Change
▪
Task 6: Implement Mitigation Plan
▪
Task 7: Modify Change Management Project Plan
This project requires you to complete the assessment tasks in a real workplace, or in an
environment with conditions similar to that of a workplace in this industry.
Each task comes with a set of instructions. You are to follow and perform these instructions while
being observed by the assessor and/or submit any required documentation.
Before starting this assessment, your assessor will discuss with you these tasks, including
instructions and guidance for satisfactorily completing them.
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You are required to:
▪
Complete the tasks within the time allowed, as scheduled in-class roll.
▪
Analyse and interpret information about the organisation’s internal and external
environment and consult with stakeholders to identify requirements and opportunities for
changes that support organisational objectives
▪
Prioritise opportunities for changes with input from relevant stakeholders.
▪
Develop a change management project plan for the priority changes incorporating resource
requirements, risk management and timelines
▪
Develop strategies to communicate or educate the changes and embed them
▪
Obtain approvals and agree reporting protocols with relevant managers and implement the
plan including addressing barriers to change
▪
Review and evaluate the change management project plan and modify as needed to
achieve objectives.
Resources Required for Assessment
Resources you need to access to complete the project assessment are outlined in the Resources
Required for Assessment section of this workbook, and in the corresponding Assessor’s Checklist
and/or Observation Form of each task.
Discuss each requirement with your assessor before commencing with each task. They will
organise the resources required for this assessment.
IMPORTANT: Additional workplace resources may be required upon the contextualisation of
this assessment.
Forms and Templates
Generic forms and templates are provided in the project tasks, unless otherwise specified. These
can be accessed from the following link:
BSBLDR601 Forms and Templates
If you are currently in a workplace, use similar workplace templates and forms used by your
organisation to complete each assessment task. Discuss with your supervisor and your assessor
first to ensure that the forms/templates you will use from your organisation cover all criteria
required by each assessment task.
Review these forms and templates with your assessor before starting the task.
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Task 1: Conduct Meeting in Relation to Organisational Change
ASSESSMENT INSTRUCTIONS
You are to create the minutes of a meeting with key stakeholders, experts and specialists
to analyse at least one organisational change.
Relevant stakeholders can be individuals or groups directly impacted by the organisational
change you will implement. They must be involved throughout the development,
implementation and monitoring process.
Experts refers to individuals or groups who have knowledge and experience in
implementing the required change in organisation.
Specialists refers to subject matter specialists who have expertise over a specific aspect of
the business that is affected by your identified change.
Use your workplace/organisation’s template(s) to complete this task, or use the Change
Management Project Plan template provided at the Bounce Fitness site. This will be used
throughout the Practical Assessment Tasks.
Prior to commencing your meeting, you must Review at least two pieces of workplace
documentation relevant to the organisational change you are to undertaking.
This includes:
•
Business plans
•
Feedback Surveys and Forms
•
Business and Communication Plans
•
Reports
•
Service-level agreements (SLAs
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Learner Assessment Pack
You will be assessed on your practical skills to:
•
Analyse and interpret information from the documentation about the
organisation’s internal, external environment and identify two of each of the
following:
o
Management decisions in relation to change
o
Organisational objectives
o
Performance gaps
o
Change opportunities
o
Business threats
•
Discuss and identify requirements for change for change that support organisational
objectives from workplace documentation
•
Discuss and seek information, clarify, questioning, confirm understanding and
active listening.
After you have developed the minutes of your meeting complete the “SWOT Analysis” and
“PESTLE Analysis” sections of the Change Management Project Plan.
Use the Change Management Project Plan template provided at the Bounce Fitness site.
Submit the partially completed Change Management Project Plan with the completed
“SWOT Analysis” and “PESTLE Analysis” sections to the Assessment Submission Folder.
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Task 2: Develop Change Management Project Plan
ASSESSMENT INSTRUCTIONS
This task will require you to develop a Change Management Project Plan to lead and manage
organisational change.
Use your workplace/organisation’s template(s) to complete this task or use the Strategic Audit
Template as part of and the Change Management Project Plan Template provided at the Bounce
Fitness site.
To complete this task, you must:
▪
Complete a strategic audit of your organisation based on your findings from the
information obtained in the SWOT Analysis and PESTLE Analysis Workplace Project Task 1.
You will need to indicate your findings as they shed light on the internal environment of
your organisation
▪
Develop the Change Management Project Plan template from the information and
resources
This must include the following:
o
Priorities change requirements
For each activity identified, you must identify the following:
o
▪
Key personnel responsible for the implementation of this activity
▪
Resources required to implement the activity
▪
Target timeframes for implementation
▪
Target outcome after implementation
Risk management plan for change to be undertaken
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Review the template(s) you will use to complete this task. Complete the Strategic
Communication Audit template and the Change Management Project Plan template provided
at the Bounce Fitness site.
Submit the partially completed Change Management Project Plan to the Assessment Submission
Folder.
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Task 3: Develop Communication Plan
ASSESSMENT INSTRUCTIONS
You are to develop a Communication Plan to implement the Change Management Project Plan
developed in Workplace Project Task 2.
Use your workplace/organisation’s template to complete this task or use the Communication Plan
template as part of the Change Management Project Plan template provided at the Bounce
Fitness site.
Note: If you are to use your workplace/organisations template, make sure you show evidence of
the following in your plan.
You will be assessed on your practical skills to:
▪
Develop a Communication Plan to implement the Change Management Project Plan
developed in Workplace Project Task 2.
▪
Discuss and seek information using appropriate structure and language
▪
Using active questioning and listening to clarify and confirm understanding
After the consultation, you must partially complete the ‘Communication Plan’ section of the
Change Management Project Plan with information discussed during consultation.
Leave the ‘Actual date of Implementation’ and ‘Actual Outcome’ of Communication Plan blank.
This will be completed in a future task.
Submit partially completed Communication Plan to the Assessment Submission Folder.
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Task 4: Arrange and Manage Communication Plan
ASSESSMENT INSTRUCTIONS
This task will require you to create a schedule showing how you will arrange and manage action
items of the Communication Plan as part of the Change Management Projection Plan into the
organisation. An example is shown below:
To complete this task, you must:
▪
Arrange activities for delivery of each action item listed in the Communication Plan
developed in Workplace Project Task 3.
▪
Manage activities for delivery of each action item listed in the Communication Plan
developed in Workplace Project Task3.
▪
Update the following columns of your Communication Plan following your implementation:
o
Actual implementation date
o
Actual outcome/ status update
You will need to submit an updated Communication plan with your schedule added to the plan to
the Assessment Submission Folder.
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Learner Assessment Pack
Task 5: Identify Barriers to Change
ASSESSMENT INSTRUCTIONS
Create a presentation that you will use to consult with key personnel regarding the
implementation of the Communication Plan from Workplace Project Task 4 to identify
barriers to change.
Refer to your workplace/organisation’s template to complete this task or use the
Communication Plan as part of the Change Management Project Plan template provided
at the Bounce Fitness site.
Note: If you are to use your workplace/organisations template, make sure you show
evidence of the following in your plan.
Include in your presentation how you will:
▪
Assess performance of implemented communication plan against objectives of
Change Management Project Plan.
▪
Identify at least two barriers to change that affected the outcome of
Communication Plan implemented in Workplace Project Task 4.
▪
Discuss prescribed mitigation strategy to address barriers based on Mitigation Plan
developed in Workplace Project Task 2.
Your presentation will be a minimum of 10 slides and must include an overview of the
organisation and the identified drivers of change for the organisation.
IMPORTANT!
If you are communicating outcomes and trends based on an existing workplace
Communication Plan from your organisation, you must submit copies of documents used to
identify the barriers and outcomes. Adapt this based on the requirements of your task.
Upload your presentation to the Assessment Submission Folder.
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Task 6: Implementation of Mitigation Plan
ASSESSMENT INSTRUCTIONS
This task will require you to Implement Mitigation Plan as a response to the two identified barriers
to change identified in Workplace Project Task 5.
You are to complete the Mitigation Plan which is incorporated in the Change Management Project
Plan Template.
To complete this task, you must:
▪
Implement action items to address barriers to change as outlined in the Mitigation Plan.
▪
After implementing the actions, update the following sections of the Mitigation Plan:
o
Actual Date of implementation
o
Revised Risk Rating.
Submit the completed Mitigation Plan to the Assessment Submission Folder.
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Task 7: Modify Change Management Project Plan
ASSESSMENT INSTRUCTIONS
This task requires you to modify the Communication Plan based on the Mitigation Plan from Task
6, as part of your Change Management Project Plan.
Prior to commencing this task, you must:
▪
Have completed all Workplace Project Tasks 1-6; or
To complete this task, you must:
▪
Access and review Communication Plan that you updated in Workplace Project Task 4.
▪
Identify at least two areas of improvement in the Plan, based on your changes
implemented in Workplace Project Task 6.
o
If you’re referring to the Change Management Project Plan from this project
assessment, you can base your areas of improvement on any of the following:
•
o
If you’re referring to the Change Management Project Plan from your own
workplace, you can base your areas of improvement on any of the following
•
▪
Areas of improvement identified from Workplace Project Task 5
Any other areas you find from the Change Management Project Plan that
require modification
Modify the section in the Change Management Project Plan document based on your
findings. Outline the modifications done using the version control section of your Change
Management Project Plan document.
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Learner Assessment Pack
Review the template(s) you will use to complete this task. If you are using a template from your
workplace/organisation, discuss with your assessor to ensure that the template covers all
requirements that apply to this task.
Submit the modified Change Management Project Plan to the Assessment Submission Folder.
IMPORTANT!
If you are modifying a Change Management Project Plan from your own workplace/organisation,
submit a copy of the Change Management Project Plan as supplementary evidence.
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Learner Assessment Pack
Learner Assessment Pack
Assessment Workbook Checklist
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Assessment Workbook Checklist
Instructions:
Your assessor will review your submissions against the checklist below. This section is to be
completed by your assessor.
The learner has completed the Short Answer Questions in this workbook
Short Answer Questions
The learner has completed the Practical Assessments in this workbook and has
submitted all the required evidence:
✓

✓
Workplace Project Assessment
Task 1: Meeting in Relation To Organisational Change
44
SWOT Analysis

PESTLE Analysis

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Learner Assessment Pack
Task 2: Develop Change Management Project Plan
Updated Change Management Project Plan

Task 3: Communication Plan

Communication Plan
Task 4: Arrange and Manage Communication Plan
Communication Plan with actioned columns

Task 5 Identify barriers in response to change

Presentation
Task 6: Implementation Mitigation Plan

Update Mitigation Plan
Task 7: Modify Change Management Project Plan
Updated Change Management Project Plan with version control

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Learner Assessment Pack
Learner Assessment Pack
Recording
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Learner Assessment Pack
Record of Assessment
Instructions:
This section is to be completed by your assessor.
Assessment Details
Learner
Course Code
Unit of Competency
BSBLDR601 - Lead and manage organisational change
Assessor Name
RTO
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Satisfactory
Needs more
evidence
Short Answer Question 1


Short Answer Question 2


Short Answer Question 3


Short Answer Question 4


Short Answer Question 5


Short Answer Question 6


Short Answer Question 7


Short Answer Question 8


Short Answer Question 9


Short Answer Question 10


Task 1: Conduct Meeting in Relation to Organisational Change


Task 2: Develop Change Management Project Plan


Task 3: Develop Communication Plan


Task 4: Arrange and Manage Communication Plan


Task 5: Identifying Barriers to Change


Task 6: Implement Mitigation Plan


Task 7: Modify Change Management Project Plan


Assessment Activity
Short Answer Questions
Workplace Project Assessment
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Context Details
Satisfactory
Needs more
evidence












Supervisor/Observer Verification Log
Supervisor/Observer
Name
Role in the
Assessment
Contact Details
Date of
Contact
Supervisor/Observer
verifies the learner’s
submissions
 Yes
 No
 Yes
 No
 Yes
 No
 Yes
 No
Assessor’s Comments
Remarks/feedback
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Learner Assessment Pack
Details of further evidence required
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Please tick the appropriate box.
Comments and further action required are noted in the Learner Assessment
Pack
Results discussed and agreed to by the learner
Yes
No




You have the right to appeal the outcome of your assessment.
 Competent
The Learner is
 Not Yet Competent
Assessor’s signature
Date signed
I further confirm that I have verified the learner’s submissions by contacting the learner’s supervisor
and/or observer whose names appear in the Supervisor/Observer Verification Log above.
After reassessment, the Learner is:
 Competent
Assessor’s signature
Date signed
 Not Yet Competent
Learner’s Comments
The signature confirms that I have submitted all my own work, and agree with the assessment
decision and feedback.
Learner’s signature
Date signed
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Learner Assessment Pack
End of Document
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