NCR, ACI and IFX d NCR, ACI and IFX The need for channel integration The solution In an effort to attract and retain customers, financial institutions are deploying a wide variety of service-rich banking channels. With the increase in the number of channels, financial institutions are now faced with the challenge of providing a consistent and reliable consumer experience in a cost effective manner. Open standards are the key to meeting these objectives. As the ATM continues to be the most frequently visited and most trusted self-service delivery channel, financial institutions are seeking to fully leverage the ATM "visit" to encourage usage, strengthen the customer relationship, cross-sell and improve channel profitability. Multi-channel interoperability and data sharing are central to providing consistent consumer experiences. Successful strategies to achieve channel integration are designed to embrace industry mandates like EMV, Triple DES and emerging operating system and communication technologies. All of these requirements place additional pressures on delivery networks and their supporting business infrastructures. For these reasons financial industry standards bodies and technology leaders, including ACI and NCR, have combined decades of experience and best-of-breed design principles into the definition of Interactive Financial eXchange for ATM & POS (IFX), an XMLbased financial messaging standard. IFX facts With its ease of channel integration, vendor independence and open standard design, IFX will streamline multi-channel environments and is set to become the new standard for delivering financial services across all channels. APTRA The new IFX standard not only allows financial Edge is the only multivendor application institutions to more available today that readily support new mandates and technology allows banks to work for as long as required upgrades, but also provides the basis for a in their current (for example, NDC) multi-service roadmap environment and migrate to the future. to a new, integrated channel environment The combination of such as IFX, without NCR's IFX enabled APTRATM Edge software replacing the entire and ACI’s BASE24 ATM application. With allows the ATM channel APTRA Edge, financial to fully operate in an institutions will simply integrated, enterprisereplace the NDC wide environment. software component with the IFX equivalent. The remainder of the application - the vast majority - is unaffected. To nurture and promote the standard these companies formed the IFX Forum which now comprises around 30 member companies. Membership and interest continues to grow in this global standard. ACI facts NCR facts Formed 1997 Founded Members 28 Processing transactions 40 billion Working groups 4 Customers 530 Countries covered 71 1975 Website www.aciworldwide.com Headquarters Dayton, Ohio, USA Employees 30, 400 Service experts 16,000 Management centres 20 Countries covered Over 120 Website www.ncr.com NCR and ACI helping you move forward to IFX NCR and ACI have teamed together to provide a solution that supports gradual or immediate migration to IFX. With APTRA Edge, the decision to move to an open, enterprise-wide environment can now be implemented as a single or multi-phase project, based on the particular business drivers of each financial institution. Why NCR? APTRA Edge allows financial institutions to introduce new ATM services today, using existing technology and infrastructure to support additional services such as: · · · · Bunch-note deposit Personalised content Cheque cashing Improved authorisation control NCR's APTRA Edge and ACI's BASE24 allow users to offer these enhanced services now, while providing a futureproof ATM upgrade path that enables financial institutions to evolve to IFX standards and fully leverage the ATM delivery channel. "We partnered with NCR to leverage the power of a global leader with a market-ready solution that supports our open strategy." - Jeff Hale, Senior VP, Marketing & Business Development, ACI · Industry commitment NCR Financial Solutions Group invests 30% of its R & D into self-service software. 5 Thought leadership NCR is an original, founder member of the IFX forum and chairs the ATM/POS working group. · Experience NCR has more ® Windows based, vendor independent application development experience than any other vendor. · Infrastructure NCR has the largest global footprint of software and services development capability to develop solutions globally and to deliver & support locally. The results 5 Competitiveness The architecture of APTRA Edge separates decisions to change host message formats from the need to change other aspects of your ATM application. This makes decisions about future investments simpler and more cost effective. 5 Investment protection NCR's APTRA Edge software provides smooth migration from legacy protocols, such as NDC, to IFX. 5 Profitability APTRA Edge reduces infrastructure and maintenance costs and speeds up time to market for new developments by enabling ATMs to support IFX for channel integration. d a NCR Corporation, 1700 South Patterson Boulevard, Dayton, Ohio, 45479, USA www.ncr.com www.self-service-touchpoints.com All features, functions and operations described herein may not be marketed in all parts of the world. Consult your NCR representative for the latest information. © 2004 NCR Corporation SP 3508