Reba and Fentse Trading and Projects We provide maintenance, construction and industrial plumbing services for private and public clients. REBA AND FENTSE TRADING AND PROJECTS 01 ABOUT US Reba and Fense Trading and Projects was founded by Ofentse Gouwe with the goal of restoring fait h in the plumbing industry of South Africa once again. With years experience running a highly successful plumbing company in Rustenburg, he felt the time was right to take on a bigger challenge,attempting to make a greater impact , and really live out his passion for the plumbing industry. His goal is to be known as the unquestioned leader in customer service, within the plumbin indusstry of South Africa. MISSION VISION To shatter stereotypes surrounding the plumbing industry, we commit to providing unparallelled service and quality workmanship with transparent pricing. Our mission is to set the benchmark by which all other plumbing companies are measured. We work with the intent that once a customer uses KGATONTLHA they become a “Reba and Fentse trading and projects pty Customer For Life” To pioneer and pave forwards a new and better perception of the plumbing industry, thus changing the negative stereotype that people have of the plumbing industry in South Africa. QUALITY TECHNICIANS Our employees are thoroughly vetted and our workmanship is fully guaranteed for your total peace of mind and should any p ro b l e m s a r i s e w i t h re ga rd s t o o u r workmanship in your business and/or home, we carry comprehensive insurance against “Faulty Workmanship” & “Public Liability”. Each one of our carefully chosen & highly skilled technicians take exceptional pride in their work & strive to ensure that each client is at all times satisfied. Our technicians are constantly in co m m uni cati o n w i th the o perati o n s department are fully equipped & stocked at all times, ensuring promptness, reliability & excellent service. REBA AND FETNTSE is committed to the upliftment a nd em power m ent o f i ts technicians, as such they receive constant training to keep them on par with any developments within the plumbing industry. REBA AND FENTSE TRADING AND PROJECTS 02 VALUES AND ETHICS • • • • • • • • • • Values and Ethics Professionalism in all our services High levels of good morals and integrity Total Reliability Cost Effective Job Creation Budget driven Build mutually relationships based on trust, quality and commitments Transferring of skills Add value to our client OPERATING PRINCIPLES Our operating principles are built on striving to constantly exceed our client’s expectations through amazing turnaround times, visible commitment, passion and building long-term relationships MOTTO Reba and Fentse Trading and Projects seeks to perform the duties and responsibilities associated with its mandate to the best of its ability and in good faith BEE STATUS Reba and Fentse trading and Projects sees Black Economic Empowerment as the imperative process of seeking, pursuing and managing opportunities to enable real and ustainable participation of previously disadvantaged people in the company and hence in the South African economy. In order for us to meet this we have to re-dress the imbalances of South Africa’s past, and to contribute to the real transformation, growth and success of South Africa. We aim to use the Broad Based Black Economic Empowerment Act, the Codes of Good Practice on Broad Based Black Economic Empowerment for guidance and in order to measure progress with the defined empowerment objectives. We have put in place processes to ensure that year on year our empowerment initiatives per broad based category are pre-determined, pre-planned and that we achieve the goals we have set. We also will ensure that year on year the empowerment initiatives we have implemented can be measured and documented. Our goal is to ensure that year on year there is an upward movement on the empowerment of. Our BEE status is now at level one,135% black owned with category EME REBA AND FENTSE TRADING AND PROJECTS 03 SOCIAL RESPONSIBILITY PROGRAMMES We have embarked on sourcing and securing black equity partners to enter at top level of economic mainstreams. In addition, we are transferring skills through mentoring and skill development programs on most projects where we control human resources. • • • • • • Skills development Mentorship’s programmes Employment equity Ownership and joint venture partnerships Preferential procurement Enterprise developmen REBA ND FENTSE TRADING AND PROJECTS 04 OUR CORE SERVICES Reba and Fentse Trading and Projects can offer a large array of maintenance , construction and industrial plumbing. Our services include the replacement of burst / leaking geysers, pressure reducing valves, unblocking of drains, repairing of leaking water supply lines / leaking toilets, etc MAITENANCE MAINTENANCE Rainwater and disposal Sanware and brass ware Hot & Cold water reticulation Subsoil drainage Stormwater drainage Maintenance and refurbishments Soil, waste and vent pipes Geberit Pluvia pipes and fittings Heat pumps CONSTRUCTION CONSTRUCTION • Township Development • Dam design • Pump station design • Bulk water pipeline & conveyance • Water treatment plant • Storm water management design • Bulk sewer design • Sewer pump station • Sewer treatment plant design • Roads • Building Services • Bulk Earthworks CIVIL ENGINEERING CIVIL ENGINEERING 05 REBA AND FENTSE TRADING AND PROJECTS SHEQ POLICY Reba and Fentse Trading and Projects provides maintenance, construction and industrial plumbing services in Southern Africa. We are committed to development and the continual improvement in our SHEQ performance - and to the best of our abilities - eliminates any harm to our people and the environment. We continue to develop, implement and maintain management systems for safety, health, environment, quality and community that are in line and up to date with recognized standards. Safety • We are committed to our, as well as, our colleague’s safety standards and policies. • No work will commence unless it is safe to do so. • Eliminate incidents and accidents to the best of our abilities, to ensure no harm to people and damage to property. • Report any unsafe act/environment immediately. Health • Our employees are the keystone to our business, therefore their health is our first priority. • We follow a medical surveillance program guided by the Act to ensure medical fitness of all employees. Environment O u r c o m p a n y is committed to cause ZERO harm to the environment. • Report any environmental hazard immediately. Quality • o u r strives to meet the expectations and requirements of our Customers in order to endorse sustainable growth. • Working closely with all stakeholders, Mashova aims to develop and maintain standards relating to the market place, technology and Customer requirements. At Reba and Fentse it starts with service, and we commit to providing you with the best service possible. Our core goal as a client centric company is customer satisfaction. Our staff are friendly, neat, ex t r e m e l y k n ow l e d g e a b l e & w e a r e to ta l l y committed to serving you. 067 219 7960 ofentsegouwe9@gmail.com 15 Ramokgobele Street Tlhabane West Rustenburg 0300