Donner Company
Edward
Plummer
President
Lloyd
Searby
Sales Manager
Diane
Schnabs
The Expediter
Bruce
Almeyer
Design Engineer
David
Flaherty
Shop Supervisor
Arthur Dief
Senior Employee
Assistant
Supervisors
4
Standard
Employees
17
Information Flow Chart
Customer
Blueprint and
factory order
Customer
accepts bid
Sales Orders
Log
Bids
Ticket w/factory
order no.
Plummer (P) &
Altmeyer (A)
Detailed specs and
factory order
Four day ‘Rush orders’
• S writes spec, gives F order and
instructs PA to secure material
for delivery on same day or
following day.
Purchasing
agent
2 days
Locate raw material at
low price and order it.
Order entered into log,
blueprint and order
sent to Supervisor.
D. Flaherty Shop
Supervisor
>Usually received 4 days after bid accepted.
>Flaherty (F) schedules prep work (discretion).
Usually delays decision for several days until raw
material arrive.
>F keeps order and blueprint until job shipped.
>F spends much of his time determining order of
jobs, reallocating works from one operation to
another.
Pre-preparatory process
Preparatory
stage
Image
Transfer
Manufacturing process
Fabrication