IX-Navigator Connection Guide In order to connect the IX Series image-based laser sensor to IX-Navigator software for the first time, please perform the following steps: 1 Connect the ethernet cable of the IX amplifier directly to the PC. 2 Open IX-Navigator and click Network Connection. 3 Select the correct Network Adapter from the dropdown, as shown below: 4 Click “Search Sensor”. 5 Select the sensor from the list. When the IX Series image-based laser sensor cannot be found automatically using this method, please perform the following steps to allow connection to IX-Navigator. 1 Allow IX-Navigator through Windows Firewall. This step will enable connection in most cases. Please check connection capability after this step. 2 Configure a static IP Address for the ethernet connection on the PC. 3 Disable all wireless internet connections. 4 Force the sensor into a BOOTP state using the networking reset button. The above steps are detailed below: IX-Navigator 1 Connection Guide Allow IX-Navigator through Windows Firewall. When using Windows 10, you can allow software through Windows Firewall using the below instructions. a. Open Windows Firewall in your PC’s control panel. b.Select “Allow an app or feature through Windows Firewall” on the left side of the screen. c.If the “Allowed apps and features” window is not able to be edited, click the “Change Settings” button. d. Make sure all options for IX-Navigator are checked. e. If there are multiple instances of IX-Navigator, check all options for all instances. IX-Navigator 2 Connection Guide Configure a static IP Address for the ethernet connection on the PC. When using Windows 10, you can set a static IP Address for your PC using the below instructions: a. Locate “Network and Sharing Center” in your PC’s control panel. b. Click on “Local Area Connection” or “Ethernet”. c. Click on “Properties”. d. Select Internet Protocol Version 4 (TCP/IPv4) and click “Properties”. e. Choose “Use the following IP Address:” and insert an IP Address and Subnet Mask. IP address : 192.168.100.101* Subnet mask : 255.255.255.0 *Any IP address can be used IX-Navigator 3 Connection Guide orce the sensor into a BOOTP state using the F networking reset button. BOOTP mode is the default networking state of the IX Series image-based laser sensor. By default, the IX does not have an IP Address and is waiting for the PC to assign it an IP Address. By forcing the sensor into BOOTP mode, the IX will get rid of its IP Address. This is helpful if there is an IP Address assigned to the sensor that is not compatible with the networking settings of the PC. When using the IX-1000 or the IX-1050 model amplifiers, the networking reset button can be found in the below location on the amplifier: Initializing the network settings Insert a long and thin pin (1 to 2 mm in diameter) into the screw hole and press the IP reset switch for about 3 seconds while the power is on. STATUS indicator light Long and thin pin The STATUS indicator light will blink twice (orange) and then turn off. The network settings are initialized. *If connection still cannot be established after performing the above steps, there is likely a security program on the PC preventing connection. Please contact your IT department to allow IX-Navigator software through this security software. *If connection is not possible with any of the above steps, please try a different PC. *For any questions or for further troubleshooting, please call 1-888-Keyence Option #2 to contact our Technical Support team. CALL TOLL FREE T O C O N TA C T Y O U R L O C A L O F F I C E 1-888-KEYENCE 1 - 8 8 8 - 5 3 9 - 3 6 2 3 www.keyence.com SAFETY INFORMATION Please read the instruction manual carefully in order to safely operate any KEYENCE product. CONTACT YOUR NEAREST OFFICE FOR RELEASE STATUS KEYENCE CORPORATION OF AMERICA KEYENCE CANADA INC. KEYENCE MEXICO S.A. DE C.V. 500 Park Boulevard, Suite 200, Itasca, IL 60143, U.S.A. PHONE: +1-201-930-0100 E-mail: keyence@keyence.com E-mail: keyencecanada@keyence.com E-mail: keyencemexico@keyence.com KA11-1109 The information in this publication is based on KEYENCE’s internal research/evaluation at the time of release and is subject to change without notice. Company and product names mentioned in this catalog are either trademarks or registered trademarks of their respective companies. The specifications are expressed in metric units. The English units have been converted from the original metric units. Unauthorized reproduction of this catalog is strictly prohibited. IXnavigatorconnectionguide-KA-TG-US 2020-1 611M89 Copyright © 2020 KEYENCE CORPORATION. All rights reserved.
