Journal of Ethnographic & Qualitative Research 2015, Vol. 9, 196–208 ISSN: 1935-3308 The Use of Photovoice for Exploring Students’ Perspectives on Themselves and Others Pamela D. Hall Barry University Glenn A. Bowen Barry University In this article, we describe a qualitative study that explored university students’ perspectives on themselves and others. Twenty-one students engaged in a photovoice project as part of a psychology capstone with a service-learning component. The project focused on students’ experiences and perspectives regarding their service to marginalized groups. Students took photographs to represent these experiences and perspectives. Analysis involved identifying common themes from the captioned photos and related comments. The results revealed that participants saw themselves as role models, making a difference through their service-learning involvement. Further, participants gained a greater sense of responsibility and purpose, identified youth potential for social and emotional growth, and recognized “the greater good.” The findings offer evidence of the impact of service-learning on self-knowledge and awareness of others while also demonstrating the effectiveness of photovoice as a method of critical reflection. S ince the late 1990s, there has been a remarkable increase in service-learning research. Much of the research has focused on the processes and impacts of service-learning (e.g., Astin, Vogelgesang, Ikeda, & Yee, 2000; Clayton, Bringle, & Hatcher, 2013; Eyler, 2000; Simons & Cleary, 2006). Service-learning is a teaching and learning strategy that integrates meaningful community service with coursework and Pamela D. Hall, Ph.D., is Associate Professor of Psychology at Barry University in Miami Shores, Florida. Glenn A. Bowen, Ph.D., is Associate Professor and Director of the Center of Community Service Initiatives at Barry University in Miami Shores, Florida. The authors acknowledge the assistance of Eve Jacobson, Alanté Simpson, and David Tio with the data coding as well as other students who participated in the service-learning course and photovoice project. Correspondence concerning this article should be addressed to phall@barry.edu. reflection to enrich the learning experience, foster civic responsibility among students, and support communities. Major outcomes of service-learning are academic enhancement, personal growth, and civic engagement (Ash, Clayton, & Atkinson, 2005). Regarding personal growth, for instance, researchers have reported service-learning’s positive impact particularly on self-awareness or self-knowledge (Astin et al., 2000; Eyler & Giles, 1999; Meyers, 2009; Simons & Cleary, 2006). Self-awareness is manifested in students’ acknowledgement of their strengths, limits, and/or fears as well as expressions of their personal values, beliefs, and/or goals (Gelmon, Holland, Driscoll, Spring, & Kerrigan, 2001). Researchers such as Meyers (2009) have illustrated how service-learning can help students become more self-aware and contribute to social change. As Meyers has explained, “This process involves students reaching out to Exploring Students’ Perspectives Through Photovoice marginalized populations through community placements, reaching in through detailed reflection and introspection about their attitudes and experiences, and reaching around their communities through advocacy and activism to address social problems that are evident at field sites” (p. 373). Guided reflection is essential to servicelearning, providing a means of gauging the outcomes of this pedagogical strategy. Indeed, reflection is more than cursory thought; it is a deep, deliberative process of examining, analyzing, and interpreting experience with a view to learning from it (Bowen, 2007). When reflection is intentionally linked with the assessment of service-learning outcomes, each informs and reinforces the other (Ash et al., 2005). Common reflection techniques are journals, essays, and in-class discussions. The choice of a reflection technique and the structure of a reflection activity can influence service-learning outcomes— “whether they will be educative and lead to new ways of thinking and acting, or miseducative and reinforce existing schemata and stereotypes” (Bringle & Hatcher, 2003, p. 118). This study was based on a nontraditional reflection technique used in a service-learning course that engaged university students in the dual service role of tutors and mentors. Tutoring and mentoring assignments have been a linchpin of service-learning programs, especially for pre-service teachers, at some institutions of higher education (Buchanan, Baldwin, & Rudisill, 2002; Eppler, Ironsmith, Dingle, & Errickson, 2011). College students typically tutor elementary school children and youth enrolled in afterschool programs. In relation to service-learning, scholars have viewed mentoring as a way to deal with the lack of social and academic capital available to marginalized youth (Hart, 2006; Howard, 2006). One study has found that students who work with youth in mentoring and similar service-learning projects tend to have greater confidence in their ability to change the life of a child (Schmidt, Marks, & Derrico, 2004). Photovoice is a participatory method of research that we used as a reflection technique in the service-learning course. Although Meyers (2009) and others have emphasized the importance of reflection to achieve desired servicelearning outcomes such as personal and social transformation, their research did not employ 197 photovoice. In this study, we sought to determine the effectiveness of using photovoice for reflection. The goals of this study were to (a) gauge the effectiveness of photovoice as an alternative reflection method and (b) gain insights into our students’ attitudes and behaviors in the context of service. Ultimately, we hoped the study would help us improve the effectiveness of our teaching. Through a servicelearning experience featuring a photovoice project, students can demonstrate salient personal and social outcomes in relation to the needs of marginalized groups. In particular, students can reveal their own perspectives on what they learned about themselves and others while serving as tutors and mentors of children and youth in underserved communities. Method An advocacy/participatory worldview provided the conceptual framework for our research. Creswell (2008) characterized this philosophical worldview as political, collaborative, and empowerment/change-oriented. The inclusion of a political element suggests that real social change occurs typically through political processes. Using a collaborative approach to inquiry, researchers ultimately advocate empowerment and social change. In line with the advocacy/participatory worldview, this study was grounded in the epistemology of presentational knowing, through which experiences are presented primarily in imagery (Heron & Reason, 1997; Reason, 1998). We used photovoice to collect qualitative data on students’ experiences and perspectives regarding their service to marginalized groups. Photovoice is a participatory method of research in which the participants are given cameras and are assigned to take photographs that capture aspects of their lived experiences (Lopez, Eng, Robinson, & Wang, 2005; Ornelas et al., 2009). As Loeffler (2004) has argued, photographs can capture greater levels of detail about the emotional meaning of experience than words-only data can. According to Wang and Burris (1997), photovoice can promote critical dialogue and produce knowledge about salient issues. Proponents have suggested, moreover, that photovoice can empower participants to develop a critical assessment of their reality, share relevant information with key stakeholders, and promote 198 Hall & Bowen change based on insights generated (Morgan et al., 2010; Wang & Burris, 1994; Wilson, Minkler, Dasho, Wallerstein, & Martin, 2008). However, photovoice does not, as a matter of course, engage participants in conceptualizing and taking action steps needed to address the concerns or needs that are identified (Barlow & Hurlock, 2013). Although photovoice has been employed mainly in health-related studies, researchers consider it generally appropriate as a tool for meaningful reflection on a variety of experiences (Capous Desyllas, 2014; Loeffler, 2004; Samuels, 2004), for engagement of at-risk youth (Kroeger et al., 2004; Strack, Magill, & McDonagh, 2004), and for student advocacy of desired change (Champagne, 2006; Goodhart et al., 2006). In one example, researchers have referred to the “empowering” effect of a photovoice project designed for adolescents attending an after-school teen center in an urban community (Strack et al., 2004, p. 54). Those researchers have reported that evidence gleaned from both observations and youth interviews suggested that participation in the project got the adolescents thinking about their community and their place within it. In another example, university students taking part in a photovoice project submitted recommendations to policy makers, which addressed not only the primary issue of alcohol and drug use but also nutrition, sexual health, campus parking, and safety issues (Goodhart et al., 2006). Whereas the primary participants in a photovoice project are usually disadvantaged or marginalized persons (Strack et al., 2004), our approach offered a variation on photovoice by putting cameras in the hands of persons who were less disadvantaged, treating them as participant observers of the experiences of marginalized individuals. This approach was not without precedent. As Champagne (2006) has reported, health education students involved in service-learning partnered with a nonprofit organization photographed and interviewed people directly affected by a statewide healthcare crisis, and developed a photovoice exhibit for use at local and state events in advocating affordable, quality healthcare. We adapted photovoice as an alternative method for students to reflect on their service-learning experiences. We reasoned that photovoice, requiring less writing than do journals or reflection papers, would excite our students by having a creative, visual appeal. Participants and Procedure The photovoice project served as the reflection activity for the service-learning component of PSY 497-01/02: Senior Seminar, a capstone for psychology students at a midsize Catholic university in Miami-Dade County, Florida. The students were all required to complete a 10week service-learning project, serving as tutors and mentors to a vulnerable group for at least two hours a week. All students taking the capstone were therefore required to be participants in the photovoice project. We assigned each student to one of three sites serving mainly Haitian-American youth (see Table 1). Nine students were assigned to the Haitian Youth Community Center, where they tutored 18 children enrolled in Head Start, a federal program that promotes school readiness of children (up to age 5) from low-income families by enhancing their cognitive, social, and emotional development. We placed four of our students at Mount Tabor Missionary Baptist Church in Liberty City, a historically underserved neighborhood in Miami-Dade, where they provided service to 16 middle- and high-school students. The third group, composed of eight students, did their service in an after-school program on the university campus, where they tutored 20 children. Throughout the semester, the university students met weekly with the course instructor to share their experiences as tutors/ mentors. After obtaining informed consent from our students (n = 21, mean age 23 years) and from the service site administrators on behalf of the parents of minors, we included all 54 community children/youth in our study. The course instructor (first author) then distributed disposable cameras to the students and instructed them to take photographs, over an eight-week period, depicting their experiences and perspectives on their involvement in the service-learning project. The instructor asked students to answer two questions: 1) What did you learn about yourself? And 2) What did you learn about the recipients of your service? Students were instructed to document their perspectives in brief statements to accompany each photo Exploring Students’ Perspectives Through Photovoice 199 Table 1 University Student Participants in Photovoice Project Student No. 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 Pseudonym Jean Madea Paul Precious Beverly Claudia Henri Rose Carmen Ingrid Mario Roland Martine Celestine Frank Fabio Peter Tracy Evelyn Herman Ryan Service Assignment Community Center-Based Head Start Program Middle- and High-School Tutoring and Mentoring Project Campus-Based Tutoring Project (i.e., captions). In particular, they were to comment on their service experience in relation to psychology course concepts; to indicate the impact, if any, on their personal growth; and to note what they learned about civic engagement through their participation. We covered ethical procedure for the photovoice project. Ethical considerations included obtaining consent, protecting privacy, not intruding into personal space, not placing someone in a false light, and not using a person’s likeness for commercial gain (Goodhart et al., 2006; Wang & Redwood-Jones, 2001). Participants should not take or use photos in a manner that would do any harm to anyone. Further, the course required that students present and reflect critically on the photographs in class by commenting on the relevance and meaning of each image. The instructor made notes of information from the in-class discussions. An additional course requirement was that students prepare exhibits of captioned photos for a public presentation at the Annual Research Forum of the University’s Department of Psychology. Data Analysis For the purposes of this study, three students functioned as photovoice project collaborators and co-researchers. They assisted the first author in systematically coding each captioned image along with pertinent comments that were recorded. Initial open codes were based on key words from photo captions and comments. This resulted in 14 codes. A second level of coding involved the placing of open-coded data into broader categories based on the three major outcomes of service-learning—academic enhancement, personal growth, and civic engagement (Ash et al., 2005). The analysis thus yielded common themes directly linked to those outcomes. The second author reanalyzed the photovoice data, avoiding a priori codes and 200 Hall & Bowen categories, instead following van Manen’s (1997) line-by-line coding procedure, as Genoe and Dupuis (2013) did in their photovoice project. The basic procedure entails examining all data multiple times to get a sense of the participants’ experiences; identifying emerging themes in transcripts and field notes; comparing emerging themes for commonalities and differences; and selecting the themes that best reflect the participants’ experiences (Genoe & Dupuis, 2013; van Manen, 1997). As part of the procedure, note is made of appropriate phrases or statements that describe the meaning of the themes in relation to the participants’ experiences. Accordingly, the second author reviewed the photovoice data several times to get a sense of the students’ thoughts and feelings about their service-learning experiences and the lessons they learned. This process produced comparable themes complemented with statements that conveyed the meanings of the themes. In addition, both authors reviewed process and analytical notes, including our observations on what went well and what should be changed if we were to undertake another photovoice project. Making note of such observations is consonant with how we each view ourselves— as a reflective practitioner (Schön, 1983) who demonstrates the capacity to reflect on servicelearning pedagogy in order to learn from it and ultimately to improve our teaching effectiveness (Bowen, 2010). To establish trustworthiness, namely, rigor of the research and transferability of the results, we employed several techniques. First, we created an audit trail, documenting data collection and analysis including the coding scheme (Schwandt, 2001). Next, we did member checking (Lincoln & Guba, 1985), eliciting feedback first from students and later from service site representatives attending the research forum. The student participants generally agreed that our findings and interpretations reflected their experiences and perspectives. Subsequently, we sought critical comments, particularly on the research procedure, from members of the University’s Faculty Learning Community for Engaged Scholarship. Additionally, we used low-inference descriptors, which include “verbatim accounts of what people say, for example, rather than researchers’ reconstructions of the general sense of what a person said, which would allow researchers’ personal perspectives to influence the reporting” (Seale, 1999, p. 148). Finally, we asked a researcher from another university to review both the audit trail and the research report. Suggestions offered by that independent expert led to a refinement of portions of the report. Results Each student took three to six photographs; in all, they took 75 photos. The students themselves selected 59 photos for analysis. They selected photos that, in their view, most clearly responded to each of the reflection questions or otherwise had some significance to them. Poorly developed (dark or blurry) photos were excluded. The photos depicted mostly positive situations, such as tutoring/mentoring and social activities. Few photos showed negative situations, a notable one portraying hunger and homelessness. A number of photos were of inanimate objects and illustrated abstract concepts related largely to social relationships. For example, there were two photos with hearts. In one, a patch of concrete on the ground seemed heart-shaped and was presented as a metaphor for “belongingness—love, friendship, intimacy, family.” In the other, a girl was seen making a paper cutout of a heart. The student who took the latter photo explained the symbolism: “This photo symbolizes how [the girl] was helping to create my altruistic interest in our relationship.” Service-learning prompted students to take an introspective look at themselves even as they widened their perspectives and considered learning in light of experience. The critical reflection requirement resulted in self-examination especially in relation to the first question, “What did you learn about yourself?” In response to this question, students introspectively alluded to changes in their attitudes and behaviors as they interacted with youngsters benefiting from the service-learning placement. Some students talked about the positive outcomes of helping youth in need. For instance, Jean stated: “I have learned confidence in ability to perform well.” Madea remarked, “For me, one of the positive outcomes of helping is improved self-esteem.” Paul acknowledged, “Working with the youth, they have showed me [how] to be a better role model—to set positive examples for them academically and socially.” Exploring Students’ Perspectives Through Photovoice Similarly, Precious reflected, “While working with the youth, I have learned that to reach my full potential I need to belong somewhere I feel loved and wanted.” A fifth student, Beverly, explained it differently: Trying things from a different perspective can spark a new passion and can make you a better person. I have learned from this project that I have the ability to promote prosocial behavior in these adolescents. I can encourage them to act on behaviors that involve sharing, empathy, and cooperation which benefit themselves and others and improve their social relationships. The reference to empathy resonated with many students, who indicated how they had discovered some of their deep-seated positive traits and had become motivated by empathy towards the youngsters in their assigned groups. They further revealed their fledging capacity to understand other people’s frame of reference— to put themselves in other people’s shoes—and expressed particular concern about the well-being of children in communities that lack adequate parental or social support. At least some of our students were motivated by empathy to consider ways in which they could be genuinely helpful in such situations. Responding to the second question, regarding what they learned about the recipients of service, students had much to say about the groups they served at the Haitian Youth Community Center, Mount Tabor Missionary Baptist Church, and in the university-based after-school program. Regular and meaningful interactions with those groups opened students’ eyes to the needs of people who had been marginalized because of their race, social class, place of dwelling, or similar factors. Students realized that the community children, as disadvantaged as they were, craved opportunities to learn. Comments from our students centered on children’s curiosity and willingness to learn as well as on the importance of offering incentives and rewards as part of a positive approach to meeting the needs of marginalized children and youth in the community. In this regard, Henri linked his outsidethe-classroom learning to concepts learned in class: I learned that these children are very receptive and inquisitive when given the 201 kind of one-on-one attention that characterized my service commitment. This ties in with Bordin’s three concepts of alliance—goals, tasks, and bonds—because these characteristics fostered a strong bond, which in turn made the delegation of tasks and accomplishment of goals easier.… Harry S. Sullivan insisted that personality is shaped almost entirely by the relationships we have with other people.… Children develop their interpersonal skills through the guidance of adults and playing with other children. Others in the class echoed this response. Madea said, “I learned that these adolescents continue to attend this program because they have the willingness and interest in learning, and the activities we provide…give them that opportunity.” Rose said, “When a certain behavior is followed by favorable consequences, the behavior tends to occur more frequently, as these children showed.” And Carmen noted, “Individuals shouldn’t just automatically make negative assumptions about the ‘at risk’ youth. Everyone has the capability to succeed in life.” Appreciation of the pedagogical value of service-learning was evident in students’ responses. Service-learning did enrich the learning experience by elucidating concepts through students’ activities in the “real world.” One student, Ingrid, captioned a photo with this wellknown quote: “Explain and I’ll forget; show me and I’ll remember; involve me and I’ll understand.” Students also referred to applicable psychology concepts such as belongingness, the looking glass self, self-actualization, B. F. Skinner’s operant conditioning, and Jean Piaget’s assimilation as well as to Albert Bandura’s social learning theory. With regard to social learning, students noted that the youth in the after-school program learned by means of observation and imitation or modeling. Students also saw personal and social value in service-learning. They perceived an increase in their personal effectiveness through participation in the service-learning course and particularly the photovoice project. Students appreciated positive faculty-student interactions and the opportunity for collaborative work with their classmates as well as with youth from the community. Students made valuable connections 202 Hall & Bowen with the children/youth whom they tutored and mentored. Several students reported an improvement in social skills related to communication, leadership, and problem solving. Photo captions and related comments suggested that students embraced their service-learning experience because of its personal and social benefits, including the intrinsic reward derived from service in an underserved neighborhood: Service-learning has filled a social gap in my life and allowed me to participate in helping others. It has also taught me how to deal appropriately with certain situations that may have been difficult before. This is what the photo participant stated, “At first, I was just going to Mt. Tabor because my grade depended on it. The points I would receive from going to the site would be my external reward. Now, I go because I enjoy spending time with [the children].” For at least one of our students, the service-learning assignment (photovoice project) was a sought-after opportunity to serve a community composed largely of people from a different ethnicity. In reflecting on the assignment, that student referred to LIFE and HELP, the acronyms for, respectively, Literacy Initiative for Empowerment and Haitian Empower- Figure 2. Lessons from LIFE “What I learned though LIFE and HELP.” Figure 1. Spaces to Be Filled “The empty spaces allow me to fill the shelves with new and refreshing information.” ment & Literacy Project. It also was an opportunity to be creative in displaying key words from his service-learning experience—words such as “goofy,” “strong,” “emotional,” and “self-conscious” (see Figure 2). Themes shows: where there is a book there is a sense of growth and understanding, but the empty spaces allow me to fill the shelves with new and refreshing information. (See Figure 1.) Another student remarked, “Service learning helps us as students to connect with people in the community. We learn about them and also learn from them.” And finally, another In this section, we consider specific themes emerging from our analysis of the data (i.e., photos and accompanying narratives). The analysis generated three themes: sense of responsibility and purpose, youth potential for social and emotional growth, and recognition of “the greater good.” We present these themes as the main findings of our research, with a sampling of statements from the photo captions and comments. Exploring Students’ Perspectives Through Photovoice Sense of Responsibility and Purpose. Involvement in the “real-world” service-learning assignment gave photovoice participants a sense of responsibility and purpose. It was obvious from their reflective comments that students felt that their out-of-class activities helped them to develop a heightened sense of personal responsibility and effectiveness. Being put in charge of a group of children was particularly effective in making them realize that they had much to contribute to the growth and development of others. As they worked with their young charges, our students saw the need for commitment to a task—to finish what they start. At the same time, students’ confidence in their own ability to succeed was bolstered. Some students contrasted this experience with non-service-learning courses, in which their involvement and performance would not affect anyone but themselves. By contrast, a service-learning course demanded that students pay attention to the needs of others and to act responsibility in helping to meet those needs. As this study has found, responding to the needs of others gave students a sense of purpose: “Fulfilling my service-learning obligation instilled in me a strong sense of responsibility. It made me eager to be there” (Celestine); “I experienced a real sense of purpose … and realized my role in maintaining a good relationship with the [community] agency” (Frank). In the same vein, several other students made comments considered direct or indirect references to this theme. For example, one student remarked, “I was prompted to be responsible and follow through with all of my commitments and responsibilities.” Another student commented, “When you enter a classroom and you see the smiles and enthusiasm on the students’ faces, you have a sense of obligation to be there. They make you want to continue to be there.” One student remarked, “I saw the benefits to this when my kids would begin to feel more at ease, as they trusted more and more that I would be returning every week.” Another example illustrating students’ sense of responsibility and purpose is as follows: “By being the role model we believed the children needed us to be, we became more effective.” A participant who photographed a flight of stairs saw the stairs as representing both the challenge that sometimes comes with responsibility and the progress that was necessary for 203 achieving one’s purpose. The participant, Fabio, wrote this caption: The stairs always take you closer to the goal. To the destination. They take you higher and in effect, they move you forward on your journey. From what I have learned while working with the adolescents, kids will conform. There is a normative influence which takes an effect on the kids. Similar to the stairs, how Figure 3. A Sense of Purpose “Self-actualization—the highest level.” each stair is dependent on the stair below, each kid is dependent on the other. Likewise, Peter’s photo of a set of steps illustrated a sense of purpose in seeking self-actualization, represented by the topmost step (see Figure 3). Yet another participant mentioned her “purposeful journey” on a path that would make her a better person. That participant, Tracy, shared a simple, yet insightful, perspective: “I have learned…that this path I am on is not always 204 Hall & Bowen going to lead me to situations that I am comfortable in, but at the end of this purposeful journey I will be a better person.” Additionally, a photo of high-rise buildings on a city block was captioned as follows: “Buildings show structure and stability. It is in the same way that it is our job to be stable with the students and be there for them when we are supposed to be.” Similarly, a photo of flowers in blossom had this caption: “Individuals blossomed with the help and encouragement of the other students.” Youth Potential for Social and Emotional Growth. Youth living in certain urban neighborhoods are at risk for neglect, if not outright abuse. It is important to provide for healthy social and emotional development in youth. Doing so can reduce challenging behaviors among youth and prevent abuse. It is particularly important to consider developmental processes and build nurturing relationships in appropriate environments. Nurturing relationships with that will foster and reinforce feelings of confidence and competence among the youth. In their reflections, students made comments about the potential for social and emotional growth that was evident among the children/youth being tutored. Students also mentioned that the interactive, hands-on activities contributed to the cognitive development of the children. Some students also identified their own role as nurturing diverse youth, and one of them, Evelyn, presented a photo of a garden, which illustrated both the diversity and the growth potential (see Figure 4): Within the environment lie many different identities, which brighten and enhance the future. Each child represents a plant in the sense that each is unique, different, and has an enormous potential to grow…. It is up to us to nurture them. They require constant observation and care in order to fully develop. Photovoice participants noted that the children/youth attending the tutoring sessions made new friends, learned to express their Figure 4. A Nurturing Environment Figure 5. An Act of Caring “Within the environment lie many different identities.” “Two kids holding hands as they cross the street: This shows that they care for the safety of one another.” each youngster can provide a sense of security and promote optimal development. College students can model positive, pro-social behavior ideas and feelings, and seemed more self-confident. Participants viewed these as indicators of healthy social-emotional development. One Exploring Students’ Perspectives Through Photovoice photo drew attention to the caring attitude displayed by two children (see Figure 5). Some students wrote captions that indicated their own personal and social growth as a result of their service-learning experience. For example, Herman rote: “Helping the youth at Mt. Tabor benefits them and me. It will improve our self-esteem because we feel good about helping others, and we are more positive as a result.” At the same time, Rose praised the service-learning program for its impact on her personal growth: Behavior is driven or motivated by one’s desire for personal growth and the need to become all the things that a person is capable of becoming.… I have learned that this program was a necessary step for me to grow as a person. Ingrid submitted a photo of herself with this caption: “My self-concept and the perception of myself as being a more well-rounded person after service-learning occurred.” For his part, Ryan asserted, “Helping the kids complete a task increased their self-efficacy and also increased my self-efficacy.… Efficacy plays a role in being able to effectively maintain a balance between participating in activities and making sure they are completed.” Recognition of “The Greater Good.” Altruistic actions are among prosocial behaviors highlighted by students in discussions of their photovoice project experiences. Students recalled reading about the value of altruistic tendencies evidenced by unselfish acts and expressions of concern or devotion to the well-being of others. Further, students talked about the need for altruistic treatment of community members, especially those who are in need. Some of the photographs and their accompanying captions or complementary narratives conveyed the idea that altruism or concern for “the greater good” was on students’ minds as they took part in the photovoice project. In fact, photovoice participants indicated that they recognized the need to contribute to the betterment of society or the best interests of the community. Some illustrative quotes from students are as follows: “Altruism is the action that is completely selfless, must benefit another person and be performed voluntarily without expecting any external reward. We should learn to be altruistic.” Another student remarked, “Service-learning opens doors; it provides opportunities to develop a sense of altruism as we perform service 205 selflessly, voluntarily, and intentionally.” One student commented, “It’s more than just a grade, I have learned to care and enjoy it. You learn to do something for others unselfishly without getting or expecting anything in return.” Another student stated, “I discovered that I genuinely like helping for the greater good instead of [for] personal welfare. The basis of empathy-altruism is seeing a different perspective. I discovered different perspectives as well as similarities between me and the group I was working with.” And finally, one student added, “I really felt like I helped a group in the community. … You should make a long-term commitment to a cause greater than yourself.” Other students expressed similar sentiments, exhibiting positive attitudes regarding their experiences. Taken together, the three identified themes suggest an overarching theme: making a difference. In this regard, students felt that their service-learning assignment made a difference in the lives of the children/youth whom they assisted as part of their service-learning assignments. Furthermore, students perceived an advantageous effect of their participation on their own development. As we discuss in the next section, the findings offer evidence of the impact of service-learning on self-knowledge and awareness of others while also demonstrating the effectiveness of photovoice as a method of critical reflection. Discussion The results of this study shed light on the purposeful use of photovoice as a reflection method for students engaged in service-learning, and it provides related insights into students’ attitudes and behaviors. Reflection is a sine qua non of service-learning pedagogy, requiring critical consideration of the service experience with a view to making meaning of the experience. Our students engaged in a process of critical reflection that involved not only the traditional classroom-based sharing of experiences but also the submission of relevant photos with captions as part of the photovoice project. Thus, the photovoice project facilitated learning beyond the bounds of the traditional classroom through students’ reflection on experiences supporting children/youth. The photovoice project also produced service-learning outcomes in terms of academic enhancement, personal growth, and civic engagement (Ash et 206 Hall & Bowen al., 2005). The expectation is that students will draw upon their experience, and their learning from it, to act with more insight and in more effective ways as they pursue their post-college careers. The photovoice project, which combined documentary and artistic elements, appealed especially to visually oriented students. As we expected, the project did excite our students in large part because they viewed it as a creative approach to documenting learning. Through the photos and captions they submitted, students demonstrated that service-learning elucidated and reinforced course concepts and consequently added value to their education. Our analysis of the data suggests that the process of photovoice allowed students to exhibit self-knowledge as they shared insights about their personal values and goals (Gelmon et al., 2001). The process also allowed them to pay attention to their social environment and to sharpen their awareness of some issues that local communities face. Consistent with a finding from prior research (Schmidt et al., 2004), many students seemed to have confidence in their ability to change the life of a child. By and large, students found fulfillment in what they did and what they observed. They articulated perspectives that are consonant with the personal and social outcomes of service-learning described in the literature (e.g., Meyers, 2009; Simons & Cleary, 2006). The three interrelated themes that emerged from the analysis of the data encapsulate experiences and perspectives documented in the photovoice project. Service-learning made a difference as photovoice participants gained a greater sense of responsibility and purpose; saw youth potential for growth, socially and emotionally; and showed heightened awareness of the greater good. These findings indicate the effectiveness of photovoice as a way to record aspects of students’ experiences as well as their perspectives on themselves and others. Limitations and Future Research Photovoice has inherent limitations. As a qualitative research method, it relies on personal judgment. Participants are free to take and submit photos of whatever catches their interest within the context of the project. Further, each photo offers a limited view by being only a snapshot of the reality, capturing a mere moment. Another limitation is that each photo is subject to multiple interpretations. In this particular study, the photos produced by participants conveyed a somewhat etic (outsider)— rather than an emic (insider’s)—point of view and did not reflect the day-to-day reality of marginalized individuals. Undoubtedly, cameras entrusted to parents or other community members (rather than our students) would yield a significantly different set of photos. And those photos probably would be far more compelling as community members would document the realities of their lives. However, the captioned photos and comments by our students suggest that they were not detached observers. Students showed considerable awareness and made empathetic comments concerning the circumstances of the children/youth whom they tutored and supported as mentors. A photovoice project normally allows participants to share relevant information with key stakeholders and promotes change based on insights generated (Wang & Burris, 1994; Wilson et al., 2008). Even though there was information sharing during the Research Forum, our project stopped short of prompting change-oriented recommendations to decision makers. Nevertheless, our photovoice project was successful. It proved an effective method of reflection as part of the service-learning component of a university course. Students expressed themselves creatively through their photos, making connections between their coursework and their service, and providing interesting insights into their values and attitudes. Our next photovoice project will focus on a population that is considerably marginalized and will emphasize empowerment as a primary goal. Marginalized populations are often voiceless in spheres that matter; their voices are suppressed, perspectives are unheard, and concerns are unaddressed. That photovoice project could involve parents and guardians of children in the local community, and the project could be instrumental in helping us to see the world through the lenses of the research participants. With our guidance, university students could coordinate the photovoice process and facilitate discussions leading to a set of recommendations for change. In preparing students for the project, we would discuss how photographs may provide evidence of a problem and how a comparison of photographs taken at different Exploring Students’ Perspectives Through Photovoice times may reveal significant change that has occurred. Also, we would suggest that community participants capture images that reflect their reality, whether positive or negative. While coordinating the photovoice process, students themselves would be expected to see the causes and effects of social problems and to support community members in seeking solutions by contacting decision makers. 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Copyright of Journal of Ethnographic & Qualitative Research is the property of Academic Research Resources, LLC and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use.