BV.BE drop Wallet money infusion problem month begining issues - 3 day time lag - loss of 20 booking/day - first week of feb Siddharth Bhati - to be automated (earlier engineer used to be do manual, part of global stack - Needs to be fixed) Cancellation policy was not updated - was regading 21 day free cancellation till 31st Jan - should ideally be updated monthly TUI - Impression share? Lister to book - TUI vs BV Migrated homes from TUI doesent have reviews - hampers the conversion Duplicate listings - ALgorith to be fixed Price difference on onepage and checkout 1. Belvilla Money- was not active for all domains for 3 days- 18% users on checkout page click on BV money before clicking book now. Number of users applying BV money dropped by 85%. 1.Action: To be automated in global stack, checklist to be created and meeting to be scheduled every month end for changes verification 2. 21 days cancellation policy not updated across domains. (15% BE inventory impacted, 10% DE inventory impacted) 2. Action: Done 3. 2000 TUI properties listed on Belvilla (1300 on DE, ~300 on AT and ~300 on PL) - Some of the properties have limited inventory availability ; ~20% bookings are on these countries (15% on AT and 5% on DE) 3 Action: RCA in progress, looking at the impression share, Lister booking for BV vs TUI and see what went wrong 4. Booking error - BV booking error increased from 9% to 13% by 45% in last 2 days 4 Action: Internal triggers set. Minor bug fix. 5. Duplicate listings on lister post TUI migration 5 actions: ----- Review & Rating collection methods: coverage CRM midstay rating collection Augmentation legal chalange Brand dilution