Abstract
Abstract: Students who are to become future healthcare providers and representatives need to know
how to provide the required high quality services to patients, how to communicate effectively with
them regardless of cultural, religious, ethnic or other differences between them. . Ineffective
communication between a health care provider and its recipient, caused by differences between them,
is often the reason for the provision of low quality services. Oneof the most important factors in
establishing effective communication between people is mutual understanding between them, which
is conceivable without the ability to empathize. The urgency of this problem provides a basis for
strengthening the representatives of the health sector in this regard and at the same time actively
working on the secondary issue, such as professional burnout, which may accompany the clinical
practice of a doctor with a high rate of empathy. We will be more consistent in working on the issue
if we help future healthcare staff develop the skills needed to protect themselves from burnout at the
training stage.
This study, in which 96 health care providers participated, also serves the purpose of establishing a link
between physicians' personal empathy and professional burnout so that students, future health care
providers, have the information and appropriate preparedness to prevent occupational burnout.