A
ANKIT DIXIT
Bangalore, Karnataka, 560068
9068547246
ankitdixit291@gmail.com
over 2.7 years of experience in Operations and Key Account Management.
Experience in Advanced MS Excel, Google Sheet, and MS Office.
Experience in preparing growth reports for analysis.
Experience in implementing and handling SOP for different products and processes.
Experience in managing sales team escalation and customer escalation.
Handling day-to-day operations activities in coordination with internal/external departments.
A keen communicator with strong problem-solving.
Handling Quality Check procedure and ensuring all works are verified and done as per SOP.
Areas of Excellence include Operations Management, Account Management, Back office Support, and
sales support.
WORK EXPERIENCE
Senior Operation Analyst
03/2021 to Present
Cardekho ( Girnarsoft automobile pvt ltd )
Bangalore
Handle the Three-City Data - Bangalore, Chennai, Hyderabad Data Like - Cost Sheet, Stock Sheet, and
escalation sheet.
provide growth reports day to day weekly and also monthly.
Maintain Supply Chain Data, Stock Data, Sales Data, Cancellation Data,Warehouse Data
Handle the token to delivery process like -->> Doc, Finance work, insurance wok
Coordinate with different Different teams for processes like - Finance Team, Sales Team Warehouse
Team, Product Team
Solve the stack cases within TAT.
Creare the SOP for the Sales and Warehouse team.
handle the 7+ sheets and complete the pendencies with different teams.
Operation Analyst
11/2019 to 03/2021
Cars24 Service Private Limited
Gurgaon
Managing entire back-office operation for Used car inspection and payment.
Handle Day to Day operation task
Work on MS Excel, and Google Sheets and provide Day to Day reports, weekly reports,s and also
monthly reports.
Order Management Support / End-to-End Support in Business Operation.
Coordinate with a different - different teams to process and handle the query within TAT.
Handle the Warehouse Data, inventory Data, and Vendor Data.
Sales and customer support follow-up for escalation.
3 Times Best Performance Employee;
2 Times Average Performance;
SKILLS
Advance MS Excel - 2 years
Google Sheet - 2 years
Supply Chain Management
Pivot Table
Warehouse Data Management
EDUCATION
Sanskriti University
Bachelor's
Marketing & Finance Management
Mathura , Uttar Pradesh
08/2019
Abhinav Vidya Niketan
Associate
Kosi Kalan, Mathura
2016
Abhinav Vidya Niketan
High school or equivalent
Kosi Kalan, Mathura
2014