FACULTY OF BUSINESS AND ACCOUNTANCY UNIVERSITI SELANGOR GROUP ASSIGNMENT 1 COMPANY NAME: SPRITZER BHD COURSE NAME : STRATEGIC MANAGEMENT COURSE CODE : PMS3393 SEMESTER : APRIL 2022 / (1/22/34) LECTURER’S NAME : MADAM SHARIFAH HILMI BINTI SYED ABDULLAH GROUP : G4 / G5 Please fill in the following particulars: STUDENT’S DETAIL Name NOR ALIYA SYAFFA BINTI BAHRIM A’BIDATUL A’QILAH BT ABDUL LATIF Student ID. 4201000221 4203003521 Marks Obtained Part A Marks Allocated 8 marks Part B 10 marks Part C 12 marks TOTAL MARKS 30 Program BHRM BHRM CLO1 : Apply the key concepts in strategic management and business vision/mission. WEIGHT = 15% Assignment 1 Part A You are required to search for a main/second board Malaysian Company in Bursa Malaysia. Write a summary about the company’s background. 8 marks Part B 1. Read and evaluate the mission statement of that organization accordingly. 2. Identify whether the mission statement is good or not good. State reason for your answer Part C 1. Propose a new mission statement for the organization based on 9 components of mission statement :(1) customers; (2) products and/or services; (3) markets; (4) technology; (5) survival, growth, and profitability; (6) philosophy; (7) selfconcept; (8) public image; and (9) employees. 2. Quality of the writing of the proposed mission statement. TOTAL MARKS 8 marks 2 marks 10 marks 2 marks 30 MARKS 2 Part A: Write a summary about the company’s background 3 Part B: 1. Read and evaluate the mission statement of that organization accordingly. - The mission statement must be focused on satisfying customer needs rather than being focused on the product. Products and technologies eventually become outdated, but basic market needs may last forever. - Spritzer Sdn. Bhd should define the type of customers it wishes to serve. Which customer groups it is targeting. Customer groups are relevant because they indicate the market to be served, the geographic domain to be covered, and the types of buyers the firm is going after. - Spritzer Sdn. Bhd must define the means or technology by which it will serve the target market and satisfy the customer’s needs. By incorporating who, what and how the firm will be perceived and act more customer & market-oriented. It will be perceived as a customersatisfying entity, not a product-producing entity. - Spritzer Sdn. Bhd should define the particular needs of those customers groups it wishes to satisfy. A product or service becomes a business when it satisfies a need or a want. 2. Identify whether the mission statement is good or not good. State of your answer. - In my opinion, the mission statement is not good enough because it only contains one component of the mission statement which is not strong enough. The good mission statement must have at least four components and an effective mission statement must be a clear, concise declaration about the business strategy. 4 Part C: 1. Propose a new mission statement for the organization based on 9 components of mission statement. Our mission is to produce a good and the best quality of products (2) for hygienic water. It is provide for adult and kids (1) to purchase our drink for their bodies and health. We use the latest technology (4) to examine and testing to get accurate results. We also create our business to grow profitability in stores (5). Our markets is a worldwide (3) and it is worth to people purchasing our products. 1) Customers. 2) Products and/or services. 3) Markets. 4) Technology. 5) Survival, growth and profitability. 6) Philosophy. 7) Self-concept. 8) Public Image. 9) Employee. 2. Quality of the writing of the proposed mission statement. 5 criteria Part A: Company’s Background Below expectation Lower achievement Meets expectation Meets expectation Exceed expectation 0 Does not describe the company’s background. 2 Describe the company’s background but 100% copy and paste from other sources. 4 Describes the company’s background but does not include its industry and extent of its multinational reach for identifying expansion factors and corporate strategies. Wrongly identified at least two (2) components a good mission statement and no legend provided. 8 Describes the company’s background, including its industry and extent of its multinational reach for identifying expansion factors and corporate strategies. A detailed analysis of the mission statement is given with correct components and the legend. 2-8 Wrongly identified at least four (4) components a good mission statement and no legend provided. 6 Describes the company’s background including its industry and extent of its multinational reach for identifying expansion factors and corporate strategies, but description is cursory or contains inaccuracies. Wrongly identified at least two of the correct components of a good mission statement but the legend is provided. - - - /2 Part B (1): Mission statement analysis No analysis is given. Part B (2): Mission statement analysis – conclusion Wrong conclusion. Score /8 /8 Correct conclusion with reason. 6 Part C (2): Quality of the Proposed Mission Statement Self-Concept Concern for public Image Concern for Employees √ √ √ √ √ √ √ 1 1 1 1 1 1 1 1 1 1 Concern for Survival, Growth, Technology Profitability √ Market √ Product & services √ Customer Philosophy Mission Components NEW Mission statement Marks Allocated 0 No quality at all. Plagiarism 100%. Component Legend is provided New mission statement components: PART C Part C (1): New mission statement /10 2 A good proposed mission statement. /2 7