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Reflection 1

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Reflective Essay
The purpose of this essay is to provide answers to marketing-related questions. It will also reflect
on my comprehension and perspective of view on marketing.
Many organizations, large or small, perceive marketing as an expenditure and want to reduce its
cost as possible (Walls, 2020). Marketing is a vital core function of a business that generates
value and is the most significant investment. Not only does it raise the value of a company's
brand, products, and services, but it also improves sales efficiency. As business guru Peter
Drucker says, "Because the purpose of business is to create a customer, the business enterprise
has two – and only two – basic functions: marketing and innovation. Marketing and innovation
produce results; all the rest are costs." In order to grow a business, companies must see
marketing as an investment in generating new customers and leads.
The new technology revolution has swiftly expanded and has influenced many sectors of life and
the economy. Faced with the significant change in the way people interact, buy, work, and
entertain themselves, which is primarily dependent on the internet and new applications, it has
significantly impacted the way businesses conduct business today. Recognizing the potential and
difficulties of marketers in the time is critical to building effective marketing plans in the new
age.
The first advantage is that information transfer to clients and consumers is much more efficient
than previously, and the cost is cheaper. Text, visuals, music, videos, and games, among other
things, are used to deliver information that is varied and appealing. Secondly, networking is
made more accessible. When social networking initially became popular, the objective was to
increase social relationships. Sites like LinkedIn and others follow a similar business strategy. A
more subtle and effective way to marketing is networking and then exploiting it to extend your
company's relationships. According to Maslow's hierarchy of needs theory, it is only through
addressing an individual's social needs that they may be connected (Prajapati, 2020).
However, ever-evolving technology accelerates product development. Firms must either develop
ways to extend the life cycle of existing goods to maximize profits or compete for product
innovation. Copying or imitating technology has also become a more complex process,
impacting firms' ability to capitalize on new value from R&D projects (Giachetti, 2013).
To recapitulate, keeping up with technological advances is both a challenge and a competitive
advantage. Marketing communications must be flexible, efficient with resources, and compliant
with company strategic objectives in the digital era.
References
Giachetti, C. (2013). New Technology Imitation: Who Is Copied More Quickly?
Springer Link. https://link.springer.com/chapter/10.1057%2F9781137374127_5
Prajapati, V. (2020). How Marketing Technology Benefits Businesses? Techprevue.
https://www.techprevue.com/marketing-technology-benefits-businesses/
Walls, B. (2020). Is Marketing An Investment Or Expense? InTouch Marketing.
https://www.intouch-marketing.com/blog/is-marketing-an-investment-or-expense
Reflective Essay 2
1. On what main variables was the Western Sydney University focused in segmenting
its market?
Western Sydney University segmented the market based on demographic variables,
dividing it into categories such as age, life-cycle stage, gender, income, education, and
so on. Aside from the Demographic element, students are interested in the same
fundamental product - education. This led to the creation by Western Sydney University
of a website filled with survey questions about the future careers of students
(“Unlimited,” n.d.). The school will then give them appropriate advice on which fields are
suitable for them. The most important thing to consider when developing a website with
these questions is to enable each individual to navigate their path and how it will help
them get there.
2. Who would be its target customers/target audiences?
According to Western Sydney University's Unlimited advertisement, the school's target
audiences are prospective students who have talent, drive, confidence, and ambition,
as well as those who have had a difficult start in life.
3. What was key message to target audiences? What would be its differentiation the
university wanted to position itself in the customer mind?
- "Unlimited" advertising campaign was the key message to target audiences.
- From the videos of Western Sydney University's amazing alumni stories, I believe that
the difference that the school wishes to create on the audience is "Always pursue your
goals without limitations." Nothing is impossible when you set your mind to achieving
your goals, no matter what your conditions or background may be at the time.
4. How did the university deliver the key message to the audience?
Through the "Unlimited" advertising campaign, which included stories of successful
former Western Sydney University students (“’Unlimited’ by Western Sydney ticks all the
boxes,” 2015). Also, via inquiries on the students' career paths, "Find your Unlimited".
References
‘Unlimited' by Western Sydney University ticks all the boxes. (2015). AdNews.
https://www.adnews.com.au/campaigns/unlimited-by-western-sydney-university-ticksall-the-boxes
Unlimited. (n.d.). Western Sydney University.
https://www.westernsydney.edu.au/unlimited/home
Winning ACES ad announced. (2016). AdNews.
https://www.adnews.com.au/news/winning-aces-ad-announced
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