Q1) Speedo Electric – The Plan Ahead Strategy Levers • First mover advantage • Winning Strategy • Start small – limited area of operation Already existent platform • Prior experience in transport business • Acquire customers • Heavy discount model • Nail the conscience • Extensive learnings from past experiences • Battery swapping – Innovation • Deep pockets and backed by beliefs • Standardization with vendors and ratings • Past customer acquisition knowledge • Government support • Collaborate and partner with EV start ups Has the confidence of investors Can use the opportunity to utilise the learnings from his failed ventures Important Q2) Can Mehta script a success story in a segment where there are no play books to refer to? How will Mehta negotiate this challenging path while managing Speedo and its half a dozen initiatives? Bold and had the courage to take on Charles Fisher Perseverance – keeps on fighting in spite of failed ventures. Not important Yes, Mehta can script a success story Hire an HR manager Fix the problem of losing customers to the competitor Increase market share in a foreign market Increase the number of rides in metro cities. Try selling footstep business to competitors • Open a new venture for setting up charging Infrastructure • Look out for an additional revenue stream • Collaborating with startups working Standard and frequent quality checks to maintain quality • Stop acquiring/ investing in a venture which doesn’t fall under the same strategic group None Urgent • Don’t enter into the market which already has an established player instead develop competency in the main business domain Not Urgent Q3) Can Mehta assemble a team, delegate effectively and find a business model to succeed? Does he have the organizational muscle to manage the complexity when most of his trusted lieutenants have left and new leadership hires are proving to be short-lived? Yes, Mehta can manage to attract key people from large organizations. Many people from high positions were eager to work in the sector and can join the firm if right steps are taken by him The current problems in the working culture can be be solved by incorporating the following methods Inclusion and Diversity – Hire from various colleges and ensure representation from all backgrounds Flexible working policy – Employees should be given the option to opt for a traditional office timing of 9 am – 6 pm if they wish to Autonomy – Autonomy to be given to the higher executives to work as per their own tried and tested style of working instead of forcing them to the company’s way of working Q4) Maintaining a robust charging infrastructure will be key to success. What will be the implications on the overall ecosystem and business model if non- conventional players make an entry into this domain or some existing conventional partners go out of business? How can Mehta ensure a future-proof ecosystem of players? Implications on Ecosystem Entry of non- conventional players Exit of conventional players It would lead to better technology due to entry of new players With newer companies and competition coming in the market, the focus on customers centricity would increase It would lead to a faster development of ecosystem with strong supply chains bridging supply demand gap Standardisation and quality checks can be an issue with many companies trying to push their product in the market The supply and demand gap could increase in absence of reliable supply chain In the absence of reliable and conventional players, the company and the driver would be forced to find alternative suppliers Average wait time to book taxi could increase and lead to higher prices during peak hours Implications on Business Model Change in Key partnerships Pricing Model updates • Due to entry or exit of players in the market, the partnerships will change accordingly • Entry of new players would enable latest technology and cost effective solutions, bringing down the cost for the customers • Exit of conventional players could disrupt supply chains and increase the cost for the customers • The pricing model is highly sensitive to the supply of electric batteries and drivers and surge prices could be imposed accordingly • Focusing on customer centricity and loyalty would enable discounts and incentives to attract customers 1/2 Future proof ecosystem of players Additional Battery Reserves • Keep additional batteries in stock in case of shortages • Maintain long lasting relationship with existing and new suppliers to deal with any supply demand gap issue Setup own charging stations • In the long term, we can setup our own charging stations to reduce our reliability on suppliers • This would result in additional profits as it would bring our costs down • We can also earn additional revenue from other suppliers from allowing them to setup their battery stations at our plant Find suitable alternatives Quality Checks • Due to the various disadvantages with Li batteries we should find suitable alternatives • The company should invest in R&D and make acquistions according to reduce the dependency on Li ion batteries • Proper standardisation of batteries should be met to avoid any mishaps • Frequent quality checks to be performed to maintain the required product specifications • Ensuring reverse logistic processes are met 2/2 Q5) How can Mehta manage the constantly evolving consumer and supplier segment? Is it sufficient for Speedo Electric to be platform-centric? Are there elements of strategy that should go beyond an IT platform? Managing consumer and supplier segment • • • • • Loyalty points to be given to existing customer base Consistent growth targets for vehicle fleet Discounting and incentives Adoption of new-tech suppliers Lookouts for cost-effective B2B partners Is Platform specific approach sufficient • Disruption from supply chain shocks. • Prey to manipulative pricing Hence, development of a self-run industry ecosystem in the long run will protect the company from unwanted circumstances Going Beyond Technology • • Integration of Speedo Play with Speedo Electrics to serve premium customers and create product differentiation Having our charging infrastructure Innovators and Early Adopters: As with any adoption curve, the first to take the plunge in the EV market have been the ‘Innovators’. This segment are technology enthusiasts. Early Majority: The next segment is not that far away, we will likely see the arrival of the ‘Early Majority’. These groups will adopt EV once the trust is setup in the system. Late Majority and laggards: This segment would wait for a sufficiently long time have trust in the system and would gather various evidences before they actually adopt EV Q6) How can Mehta create a partnership model that obtains B2B players’ alignment to the common strategic dimension, but remains sufficiently flexible to operate? THE PERFECT PARTNERSHIP MODEL Establishing Value Chains • • Sustainable Ecosystem to manage supply chain shocks Carbon-Neutral Policy to reduce carbon footprint Standardization Model • • For flexible swapping and inter-operability across all vehicles of similar class. Efficient serviceability Infrastructural Linkages • • Strengthened and reliable supply chain Improved Cost Savings