Uploaded by Stefania Ascencio

Full Training Infographics

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Starbucks
Training Infographics
Updated 8/10/2021
*This is not an official Starbucks resource*
All graphics and infographics made by Kara Fedrigon
Bar Cheat Sheet
Tall
Short
3 pumps
1 shot
2 pumps
1 shot
4 pumps
2 shots
5 pumps
2 shots
16oz
20oz
12oz
8oz
Venti
Grande
Hot Drinks
Grande
Tall
12oz
7 pumps
6 pumps
3 shots
4 pumps
2 shots
3 pumps
1 shot
Trenta
Venti
30oz
26oz
16oz
Iced Drinks
Tall
2 pumps
2 scoops
2 base
12oz
Venti
Grande
4 pumps
4 scoops
4 base
3 pumps
3 scoops
3 base
26oz
16oz
Blended Drinks
Exceptions:
• Americanos - 1/2/3/4 shots
• Caramel Machiattos - 1 less pump
• Flat Whites - 2/2/3/3(4 iced) ristretto shots, whole milk
• Specialty Cold Brews - 1/2/3/4 pumps in drink
• Iced Shaken Esp.- 2/3/4 shots, 3/4/6 half pumps classic,
2% milk
• Refreshers - 1/1/1/2 scoops fruit
• Frappuccinos - 1/2/2 hot bar pumps
• Matcha Fraps - 2/3/4 full pumps classic
• Espresso Fraps - 1 shot all sizes
• Honey Citrus Mints - 1/1/2/2 pumps honey,
2 tea bags all sizes
Hot Bar
Basic Builds:
foam
water
foam
milk
milk
milk
espresso
espresso
Americano
Cappuccino
Latte
• 1/2/3/4 shots
• 2/3/4/5 pumps
• water
espresso
espresso
• 1/1/2/2 shots
• 2/3/4/5 pumps
• steamed 2% milk (3s)
Flat White
• 1/1/2/2 shots
• 2/3/4/5 pumps
• steamed 2% milk (6s)
• 2/2/3/3 ristretto shots
• 2/3/4/5 pumps
• steamed whole milk
- ‘glossy paint’ texture
- signature dot
Misto/Espresso:
Misto
Espresso
• 1/2 hot coffee
• 1/2 steamed 2% milk
• single/doppio/triple/quad
• short double cup
Espresso Machiatto
• espresso
• dollop of steamed foam
Espresso con Pana
• espresso
• top w/ whipped cream
Flavored Lattes:
Caramel Machiatto
Mocha
White Mocha
Cinnamon Dolce
• 1/2/3/4 pumps vanilla
• steamed 2% milk
• 1/1/2/2 shots poured on top
• top w/ caramel drizzle
• 2/3/4/5 pumps mocha
• 1/1/2/2 shots (swirl in)
• steamed 2% milk (no foam)
• top w/ whip
• 2/3/4/5 pumps white mocha
• 1/1/2/2 shots (swirl in)
• steamed 2% milk (no foam)
• top w/ whip
• 2/3/4/5 pumps cinnamon dolce
• 1/1/2/2 shots
• steamed 2% milk (no foam)
• top w/ whip & cinn. dolce topping
Tea Lattes:
Matcha Latte
Chai Tea Latte
London Fog Latte
English Breakfast Latte
• 2/3/4 scoops matcha
• steamed 2% milk
- steam w/ matcha powder
• 2/3/4/5 pumps chai
• 1/2 hot water
• 1/2 steamed 2% milk
• 1/1/2/2 Earl Grey tea bags
• 2/3/4/5 pumps vanilla
• 1/2 hot water
• 1/2 steamed 2% milk
• 1/1/2/2 Royal English Breakfast tea bags
• 2/3/4/5 pumps Liquid Cane
• 1/2 hot water
• 1/2 steamed 2% milk
Hot Drinks:
Hot Chocolate
Steamers
Caramel Apple Spice
Honey Citrus Mint
• 2/3/4/5 pumps mocha/WM
• steamed 2% milk (no foam)
• top w/ whip & mocha drizzle
- white HC- no drizzle
• 2/3/4/5 pumps syrup
• steamed 2% milk (no foam)
• top w/ whip
- toppings may vary
• 2/3/4/5 pumps cinnamon dolce
• steamed apple juice
• top w/ whip & caramel drizzle
• Jade Citrus & Peach Tranquility tea bags
• 1/1/2/2 pumps honey blend
• 1/2 hot water
• 1/2 steamed lemonade
Cold Bar (Iced Coffee/Tea)
Basic Builds:
ice
ice
nitro
cold brew
water/milk
coffee
espresso
Iced Coffee/Cold Brew
Iced Espresso Drinks
• 3/4/6 pumps classic
• stores without nitro/CB tap:
- cold brew concentrate to 1st line
- water to 3rd line
• iced americanos
• iced lattes
• iced flat whites
Nitro Cold Brew
• no ice
• no venti/trenta size
• nitro lid
Iced Espresso Bar:
Americano
Latte
Flat White
Iced Espresso
Iced Shaken Espresso
• 2/3/4 shots
• 3/4/6 pumps
• cold water & ice
• 1/2/3 shots
• 3/4/6 pumps
• 2% milk & ice
• 2/3/4 ristretto shots
• 3/4/6 pumps
• whole milk % ice
• default tall iced cup
• single/double/triple/quad
• add ice
• 2/3/4 shots
• 3/4/6 half pumps classic
• shake w/ ice scoop (t/g/v)
• top w/ 2% milk
Iced Flavored Lattes:
Caramel Machiatto
Mocha
White Mocha
Cinnamon Dolce
• 2/3/5 pumps vanilla
• 2% milk & ice
• 1/2/3 shots poured on top
• top w/ caramel drizzle
• 3/4/6 pumps mocha
• 1/2/3 shots (swirl in)
• 2% milk & ice
• top w/ whip
• 3/4/6 pumps white mocha
• 1/2/3 shots (swirl in)
• 2% milk & ice
• top w/ whip
• 3/4/6 pumps cinnamon dolce
• 1/2/3 shots
• 2% milk & ice
• top w/ whip & cinn. dolce topping
Iced Coffee/Cold Brews (CB):
Iced Coffee
Cold Brew
• 3/4/6/7 full pumps classic
• (optional) milk/cream
• (optional) 3/4/6/7 full pumps
• (optional) milk/cream
Cold Foam (CB & NCB):
Salted Caramel CF
• cold foam blender:
- 100ml sweet cream
- 2 half pumps caramel
- 2 salt packets
• 1/2/3/4 pumps vanilla in CB
• top CB with foam & nitro lid
*standard cold foam -100 ml nonfat milk & 2 pumps of vanilla
vanilla sweet cream cold foam - 100 ml sweet cream
Alternate cold foams will always have 2 pumps of syrup
Vanilla SCCB
Nitro CB w/ SC
• 1/2/3/4 full pumps vanilla
• top CB w/ sweet cream
• top NCB w/ sweet cream (no ice)
Alt. Iced Shaken Espresso
Brown Sugar Oatmilk
Chocolate Almondmilk
• 2/3/4 blonde shots
• 3/4/6 pumps brown sugar sryup
• shake w/ cinn powder & ice scoop (t/g/v)
• top w/ oatmilk
• 2/3/4 blonde shots
• 2/3/4 scoop malt powder
• shake w/ ice scoop (t/g/v)
• top w/ almond milk
Cold Bar (Tea/Refreshers)
Basic Builds:
ice
ice
ice
dried fruit
water/
lemonade
water/
lemonade
water/
lemonade/
coconutmilk
juice
tea
base
tea
Iced Tea/Lemonade
• tea concentrate
• water/lemonade
• ice & shake
Iced Fruit Juice
Tea/Lemonade
• tea concentrate
• peach/guava juice
• water/lemonade
• ice & shake
Refreshers
• refresher base
• water/lemonade/coconutmilk
• 1/1/1/2 scoop fruit inclusions
• ice & shake
Iced Teas:
Water
Lemonade
Water/Juice
Lemonade/
Juice
Green Tea
Black Tea
Passion Tea
Iced Green Tea
Iced Black Tea
Iced Passion Tea
Iced Green Tea Lem.
Iced Black Tea Lem.
Iced Passion Tea Lem.
Iced Peach Green Tea
Iced Guava Black Tea
Iced Peach Green Tea Lem.
Iced Guava Black Tea Lem.
Refreshers
Strawberry Acai
Water
Lemonade
Coconutmilk
Mango Dragon Fruit
Berry Hibiscus
Strawberry Acai Refresher
Mango Dragon Fruit Refresher
Berry Hibiscus Refresher
Strawberry Acai Lem. Refresher
Mango Dragon Fruit Lem. Refresher
Berry Hibiscus Lem. Refresher
Pink Drink
Dragon Drink
Violet Drink
Iced Tea Lattes:
Other:
Matcha Latte
Chai Tea Latte
Pineapple Matcha
Guava Passionfruit
• 2/3/4 scoops matcha
• 2% milk & shake w/ ice
• 3/4/6 pumps chai
• 2% milk & ice
• coconutmilk to milk line
• 3/4/6 pumps pineapple syrup
• 2/3/4 scoops matcha
• ice & shake
• 3/4/6 pumps pineapple syrup
• coconutmilk to tea line
• guava juice to juice line
• ice & shake
London Fog Latte
English Breakfast Latte
Matcha Lemonade
• 1/2/2 Earl Grey tea bags
- steep 5 minutes in PO kettle
- pour hot tea to tea line
• 3/4/6 pumps vanilla
• 2% milk, ice & shake
• 1/2/2 REB tea bags
- steep 5 minutes in PO kettle
- pour hot tea to tea line
• 3/4/6 pumps liquid cane
• 2% milk, ice & shake
• lemonade to base line
• water to water line
• 2/3/4 scoops matcha
• ice & shake
Frappuccinos
Frappuccino Build:
pour into
blender
blend
on 1
BASE
SYRUP
whole milk
frap roast
Blender:
Cup:
• 2/3/4 pumps frap roast
-creme frap no frap roast
• whole milk to bottom line
Finish:
• 2/3/4 pumps syrup
• 2/3/4 scoops powder
• 2/3/4 pumps base
• scoop ice (t/g/v)
• pour into cup
• add appropriate toppings
• hand off and clean station!
Coffee Frappuccinos:
*use frap roast, whole milk, & coffee base for these builds
Caramel
Mocha
Java Chip
White Mocha
• 2/3/4 half pumps caramel
• whip & caramel drizzle
• 1/2/2 full pumps mocha
• whip
• 1/2/2 full pumps mocha
• 2/3/4 scoops java chips
• whip & mocha drizzle
• 1/2/2 full pumps white mocha
• whip
Cafe Vanilla
Coffee
Espresso
• 2/3/4 scoop vanilla bean
• whip
• just frap roast
• no flavored syrup
• no whip!
• coffee frap with a shot (1/1/1)
• add shot to frap roast before milk
• no whip!
Creme Frappuccinos
*use whole milk & creme base for these builds
Vanilla Bean
Strawberry Creme
Dbl Chocolaty Chip
Matcha
• 2/3/4 vanilla bean
• whip
• strawberry puree to bottom ridge
• 1/2/2 full pumps classic
• whip
• 1/2/2 full pumps mocha
• 2/3/4 scoops java chips
• whip & mocha drizzle
• 2/3/4 scoops matcha
• 2/3/4 FULL pumps classic
- not standard build
• whip
Chai
Strawberry Lemonade
• 1/2/2 full pumps chai
• whip & cinnamon powder
• strawberry puree to bottom ridge
• lemonade to first line
• creme base!
Specialty Frappuccinos
topping
cookie topping
Notes:
caramel drizzle
mocha drizzle
whip
whip
• 2/3/4 pumps for cold bar (half) pumps
• 1/2/2 pumps for hot bar (full) pumps
- etc: chai/cinnamon dolce
• extra drizzle: drizzle in cup
• affogato: shot poured over frap (before whip)
• chips get the drips!
- fraps w/ java chips get mocha drizzle
1/2/2 pumps
dark caramel
7 shakes
cookie topping
whip
whip
• caramel frap no coffee: syrup creme frap
w/ caramel syrup & caramel drizzle
Caramel Ribbon Crunch
Mocha Cookie Crumble
• matcha frap: not standard build
• 2/3/4 half pumps dark caramel
• see above for drink build
• 1/2/2 full pumps mocha
• 2/3/4 scoops java chips
• see above for drink build
• decaf frap: 1/2/3 decaf shot, no frap roast
*I have adjusted recipes including Mocha/WM as our store does not use cold bar (half) pumps for those sauces
Recipes:
Date Dots:
Cold Bar:
Lemonade x2:
1. Lemonade concentrate to
0.75L line
2. 2L line with cold filtered water
3. Whisk to mix
x2
2L Pitchers w/ Lids
Lemonade
concentrate
Whisk
2L Pitcher w/ Lid
Large
Tea Bag
Refresher
x4
Pitcher w/ Lid
Refresher
Concentrate
Whisk
2L Pitcher w/ Lid
Whisk
7 days
Inclusions (fruit)
5 days
Coffee/Creme Base
1 month
Frappuccino Roast
48 hours
Lemonade
48 hours
Peach/Guava Juice (refrigerated)
5 days
Strawberry Puree
5 days
Refreshers
72 hours
Chai
24 hours
Mocha
24 hours
White Mocha
14 days
Dark Caramel
14 days
Caramel Drizzle
14 days
Seasonal Sauces
14 days
Syrups
1 month
Apple Juice
7 days
Sweet Cream
48 hours
Whipped Cream
24 hours
Nondairy Milk
7 days
Coffees/Teas
Whip Canister w/ Lid
& Rubber Ring Seal
N20 Charger &
Charger Cover
Steaming
Pitcher
Open Bag of Beans
7 days
Iced Coffee
12 hours
Cold Brew (concentrate)
7 days
Iced Tea
12 hours
Warming:
Mocha:
1. Into pitcher:
- 2L hot filtered water
- Full bag of mocha
2. Whisk to mix
Frappuccino Chips
Dairy/Non-Dairy:
Whipped Cream:
1. Into pitcher:
- 4 pumps of vanilla
- Heavy cream to max line
2. Charge & shake sideways &
vertically 10 times each
7 days
Hot Bar:
Sweet Cream:
1. Into pitcher:
- 350ml vanilla
- 600ml 2% milk
- 1L heavy cream
2. Whisk to mix
Vanilla Bean Powder
Tongs
Refresher Base:
1. x4 concentrate to 1L line
2. 2L line with cold filtered water
3. Whisk to mix
7 days
Lemonade
Iced Tea:
1. Place tea bag into pitcher & fill
w/ hot filtered water to 1L line
2. Steep 5 minutes & remove bag
w/ tongs
3. 1 venti scoop ice
4. Fill to 2L line w/cold filtered water
Matcha Powder
Breakfast Sandwiches
Round Pitcher
2lb Bag
Mocha Powder
2 days
(from thaw)
Mocha
Powder
Whisk
Pastries (thawed, unopened)
2 days
Egg Bites
7 days
Ham & Cheese Croissants
2 days
Recipes:
Date Dots:
Cold Bar:
Frap Roast:
1. Into pitcher:
- 2L cold water
- Both packets
2. Whisk to mix
Frap
Roast
Round Pitcher
Frap
Roast
2 Packets
Frap Roast
Whisk
Iced Coffee:
1. Brew iced coffee on 1/2
into pitcher
2. Divide 1L coffee into each pitcher
3. Ice each pitcher to 2L line
Iced
Coffee
2 2L Pitchers
Bag Preground
Iced Coffee
Matcha Powder
7 days
Vanilla Bean Powder
7 days
Frappuccino Chips
7 days
Inclusions (fruit)
5 days
Coffee/Creme Base
1 month
Frappuccino Roast
48 hours
Lemonade
48 hours
Peach/Guava Juice (refrigerated)
5 days
Strawberry Puree
5 days
Refreshers
72 hours
Hot Bar:
Cold Brew:
1. Place draining stand into toddy and
ground beans on french press into filter
2. 7L cold water inside filter
3. Tie filter closed w/ string
4. 7L cold water outside filter & apply lid
5. Label: “Ready at [20 hours from now]”
Cold
Brew
Chai
24 hours
Mocha
24 hours
White Mocha
14 days
Dark Caramel
14 days
Caramel Drizzle
14 days
Seasonal Sauces
14 days
Syrups
1 month
Apple Juice
7 days
Dairy/Non-Dairy:
Filter & String
5lb Bag
Cold Brew
Round Pitcher
Toddy & Draining Stand
Keg:
Sweet Cream
48 hours
Whipped Cream
24 hours
Nondairy Milk
7 days
Coffees/Teas
1. Pour 2L of ice & 4L of cold filtered water
into empty cube
2. Whisk ice & water until ice disolves
(Should equal 5L water total)
3. Pour 5 L concentrate & 5L water into keg
& apply lid to seal.
3. Turn keg upside down to mix & check seal
To change out old keg:
• Release Gas then Liquid
• Apply Liquid then Gas
Open Bag of Beans
7 days
Iced Coffee
12 hours
Cold Brew (concentrate)
7 days
Iced Tea
12 hours
Warming:
Breakfast Sandwiches
2 days
(from thaw)
2L Pitcher
Whisk
Cube Container
Refrigerated
Cold Brew
Concentrate
Cold Brew Keg
Pastries (thawed, unopened)
2 days
Egg Bites
7 days
Ham & Cheese Croissants
2 days
Morning Playcaller Task List
Playcaller:
Open:
Early
Morning:
Teamwork:
⃣ Set Alarm
⃣ Count Safe & Tills
⃣ Opening Prep:
⃣ Brew Iced Tea/Coffee
⃣ Tabs on Mastrenas
⃣ Fill Sanitizers & Ice Bin
⃣ Brew Hot Coffee
⃣ Turn on Ovens
⃣ Set up Pastry Case
⃣ Stock Warming/Pastry/RTD&E
⃣ Item Availibility MOP
⃣ Unlock Door
⃣ AM Milk Count (ASAP)
⃣ Temps (ASAP)
⃣ Daily Assesment
⃣ Confirm Order Receipts
⃣ Put Away Order
⃣ Place Order (by 11am)
⃣ Run 1st Breaks (6-7am-ish)
⃣ Clean Drains
⃣ Pull Cold Brew/Make Kegs
⃣ Station Restock
⃣ Prep Backups if Needed
Peak: All Hands on Deck!
Late
Morning:
⃣ Run Breaks & Lunches (8-9am-ish)
⃣ 18 Hour Pull (Before 11am)
⃣ Run Last Breaks (10am-ish)
⃣ Midday Safe Count
⃣ Drop Tips
⃣ Updates/Store Walk in DRB
⃣ Station Restock
⃣ Run Tabs on Mastrenas
⃣ Make Cold Brew
⃣ Trash Run
⃣ Rotate Warming/RTD&E
⃣ Sweep/Mop Floors
For Reference:
Station Restock:
• ice
• cups
• lids
• sleeves
• sugars/sweeteners
• straws
• stoppers
• beans (espresso bar)
• inclusions/powders
• syrups/sauces
• restock fridges
Timers:
• coffee (30 mins per batch)
• sanitizers (2 hrs)
• pitchers/spoons/shakers (4 hrs)
• knife/tongs (4 hrs)
• handwashing (30 mins)
Bar Backups:
⃣ whips (24 hrs)
⃣ sweetcream (48 hrs)
⃣ lemonade (48 hrs)
⃣ mocha (24 hrs)
⃣ white mocha (14 days)
⃣ chai (24 hrs)
⃣ frap roast (48 hrs)
⃣ iced coffee (12 hrs)
⃣ iced tea (12 hrs)
⃣ inclusions (5 days)
⃣ scoop powders (7 days)
When Idle:
⃣ wipe down stations
⃣ change trashes
⃣ lobby slide
⃣ sanitize high touch areas
⃣ spot sweep lobby
⃣ check dates for expiring items
⃣ wipe down fridges
⃣ wipe down plexiglass
⃣ check bathrooms
Afternoon Playcaller Task List
Teamwork:
Playcaller:
Early
Afternoon:
⃣ Temps (Between 11am-2pm)
⃣ Run Breaks (2ish)
⃣ Run Breaks & Lunches (4pm-ish)
⃣ 3 Hour Pull (After 4pm)
⃣ Clean Ovens
⃣ Break Down Hot Bar
⃣ Tabs on Mastrenas
⃣ Break Down Cold Bar
⃣ Wash Pitcher Rinsers & Bar Sinks
⃣ Clean Bathrooms
⃣ Stock Bar Backups
⃣ Trash Run
Midday Baristas Leave
Late
Afternoon:
Close:
⃣ Last Breaks (6pm-ish)
⃣ Prepare BOH for Order Delivery
⃣ PM Milk Count (Before Order Arrives)
⃣ Accept Order in IMS
⃣ Drop & Count Till
⃣ Drop Tips
⃣ Updates/Storewalk in DRB
⃣ Temps (7pm)
⃣ Sweep/Mop Lobby & FOH
⃣ Break Down Pastry Case
⃣ Break Down One Mastrena
⃣ Fill Donations Bag (Expired Food)
⃣ Ensure Backups Prepped/Stocked
⃣ Sweep/Mop BOH
⃣ Station Restock
⃣ Even Out Remaining Tills
⃣ Finalize Deposit
⃣ Finalize Safe Count
⃣ Set Alarm & Lock Doors
⃣ Empty Coffee & Tea
⃣ Empty Ice Bins
⃣ Empty, Clean, & Fill Espresso Hoppers
⃣ Rinse Urns
⃣ Finish Remaining Dishes
⃣ Run Tabs & Turn off Mastrenas
⃣ Turn Off Ovens
⃣ Dump Parter Beverages
⃣ Turn Off Lights & Music
For Reference:
Station Restock:
• ice
• cups
• lids
• sleeves
• sugars/sweeteners
• straws
• stoppers
• beans (espresso bar)
• inclusions/powders
• syrups/sauces
• restock fridges
Timers:
• coffee (30 mins per batch)
• sanitizers (2 hrs)
• pitchers/spoons/shakers (4 hrs)
• knife/tongs (4 hrs)
• handwashing (30 mins)
Bar Backups:
⃣ whips (24 hrs)
⃣ sweetcream (48 hrs)
⃣ lemonade (48 hrs)
⃣ mocha (24 hrs)
⃣ white mocha (14 days)
⃣ chai (24 hrs)
⃣ frap roast (48 hrs)
⃣ iced coffee (12 hrs)
⃣ iced tea (12 hrs)
⃣ inclusions (5 days)
⃣ scoop powders (7 days)
When Idle:
⃣ wipe down stations
⃣ change trashes
⃣ lobby slide
⃣ sanitize high touch areas
⃣ spot sweep lobby
⃣ check dates for expiring items
⃣ wipe down fridges
⃣ wipe down plexiglass
⃣ check bathrooms
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